The wig sales lady doesn't know much about wigs. She didn't know the terms for the wefted cap. She said it didn't have this stuff inside. Not a wig expert for sure!

Nobody wants a bad looking wig... and that wig is clearly SYNTHETIC!!!

$910?? That wig looks synthetic right out of the box. Definitely shouldn’t cost more than 50 bucks!

Claim they want to pay for her cancer treatment but can't just refund what she's owed! How stupid is that?

$910?! That’s a $40 beauty supply store wig at best

I'm not an expert on wigs, but that wig that was shown looked like Barbie hair. Defendants we're shady, started a fund for her when all she wanted was her money back. Smh

The defendants are jerks. Whether she was unemployed doesn't mean crap. Breast cancer patients are eligible for disability benefits. When they don't get their way, they say people made threats at them. Maybe if they did the right thing from the beginning, it wouldn't have escalated. Then they lie and say that's not the wig she sold them.

Sis, I wish you had some Black sister friends with you when you went to first purchase from the shop because that wig was suspect as soon as you pulled it out the box. These defendants should be ashamed passing off a $39.99 synthetic special for $900+. Scammers. SMH

I love how they were quick to talk about how they donate to charity for free, blah blah blah but stole this woman’s money

14 year Cosmetologist - If wig hair melts like plastic it’s synthetic. The texture change when the blow dryer heat touched it means it’s synthetic. Human hair does not melt.

The wig company should take a pic of the serial number of the wig at time of sale and attach it to their paperwork.

I HOPE the plaintive is doing well, she probably doesn't care but she looks cute in that hat.

Notice how long it took the defendant’s to respond when asked “Why didn’t you just give her back her money for the wig in the first place” while walking out the courtroom 😂

I’ve worn wigs before and they sold her a crap wig. Flat out the texture would change if you try to wash it and stylet when it’s fake hair. They screwed her out of her money and they wanted to keep it. I don’t believe the wig store for one second. I’m glad she got her money back

They should have just given her back her money. She has already gone through a lot already.

I pray the plaintiff is in recovery. God bless and keep her 🙏

The second I saw her taking it out of the box I knew it's synthetic (and not the best synthetic either) 😭 To try to scam anyone is already bad enough, but try to scam someone who is literally fighting for their life and want to use a wig for a bit of comfort and normality... Disgusting.

The defendant with the pink glasses lost me when it stated that they didn't hear about it for 2 weeks and then they admit that the other lady defendant spoke to her 2 days after purchase through an employee. Liar Liar.

They are cowards!! They tried to scam this woman and are taking advantage of women and men fighting a severe illness. Shameful!

The plantiff is a beautiful woman. No fake hair needed. I'm sure she is beautiful under that hat💕

The claims of bullying are just BS by the defendants, they scammed her and they were trying to get away with it.

900 bucks for that piece of crap wig?????? 😭 that’s crazy….

This same exact thing has happened to me, the “human hair” was the wrong length and texture and didn’t even match the box! I couldn’t get the owner of the company (SamsBeauty located in Rosemont, IL and the website) to come face to face with me. She instead argued with me through her employees walkie talkie before finally giving me a “courtesy” refund. The hair was a $300+ gift to me and had I not been a seasoned Cosmo and Weavologist, I would’ve installed the hair and worn it a while before realizing it wasn’t human and by that time I wouldn’t have been able to hold the company accountable and get a refund. It takes a special skill to tell if the hair is human BEFORE washing, most ppl can’t touch the packaged hair and tell. I can tell by the sheen that this is a blended wig (synthetic fibers mixed with human hair sourced from different donors). It probably can’t take more than 350-400 degrees without melting.

The shady defendant's should be ashamed of themselves! 😠 Starting a fund but won't REFUND her $! It's clear they're full of it. What a horrible representation of their business. 🤦🏼‍♀️

That’s not cool to defraud a Cancer patient , that wig look straight from Sally beauty supply. Stop acting like your doing a good thing in the end give her the $$$ and it would have been settled.

$900+ for a wig? 😩 should’ve gone to aliexpress or Alipearl and watched some KZfaq reviews prior. Bless her. Very dishonest of the defendants

The wig store tried to appear charitable and kind , but wound up looking shady and unethical 😮

I'm so happy the Plaintiff won. Synthetic wigs may look real, but they are only good after so many washes. This was clearly a Synthetic wig, and I wouldn't be surprised if they pulled a bait and switch on this woman. They only tried to rectify their bullshittery after the media stepped in. Shady.

She has such a beautiful smile.. the woman who purchased the wig. ✨

The male defendant is wearing what appears to be his granddaughter's lucky toy glasses!

Firstly the defendants stated they giveaway gently used wigs which means THEY don’t know the nature of hair fibers unless they’re getting them made from human hair donors. Ppl donate to them and they sell them. They’re scamming folks by advertising human hairs wigs that have synthetic hair fibers. That’s normal with most hair companies. They lie to get your money. If hair was melting, it’s mixed with synthetic hair fibers.

Defendants coming off sounding soooooo philanthropic, but if that was the case they should’ve just refunded her the money. JFC

The defendant made me want to travel back in time and slap his face!!! How insulting to say she’s doing this because she needs money!

She is beautiful with or without hair. Lovely smile.

The beauty shop owners are bizarre, they could have given her the money back and been done with this whole ordeal. Just some weirdos

I can feel a wig and know if it's real hair or not, just like feeling a fur coat to see if it's real or faux. I'd think most people could tell the difference. On the other hand, if an "expert" is telling you something, most people tend to believe them.

More skin like?? Been in business 15 years and can’t describe the difference between lace and a basic wig cap smh. These people played her and know it. He throws in the cancer program for brownie points. Clearly has no real empathy for cancer patients. Even mocked her buzz cut in the beginning. Sick.

Burn a small piece of it. You can tell right away if it is hair or synthetic.

she paid how much for that wig ??????? I had to run it back 🤣🤣 sis got ROBBED

The defendant's never even said if it was real hair or synthetic..to me that would have been their biggest defense had they been telling the truth. Wouldn't they had just said that she never said she wanted real hair? I don't know now, I think I just confused myself. Anyone else's thoughts?

"I can't get a real answer down her to save My Life!", well no duh, look at the people you are asking, they don't look like the type that need a wig. You probably would've gotten a better answer if you had asked that older lady, because those girls that you asked looks like they wouldn't be able to tell their Gucci from their Poochie. LOL!

The plaintiff is so pretty, my heart warmed every time she laughed

They are RIP OFFS $900 plus for a short human wig.. The hair looked synthetic from the jump

a 900$ wig human hair for a bob hair wig even if human hair is waaaayyyyyy over priced. At most a bob like 10 to 12 inches with human hair and good quality should range between 150 to 300.

Those defendants are shady and they know they are. And then to accuse her of trying to scam her insurance company is so low down. If they truly care about cancer patients why did they immediately go to “check our refund policy?”

I dont know about you guys but the session doesnt start for me until I hear "Thank you Douglas" lol

Kinda creepy that the defendant dude is wearing women's pink glasses, with animal prints on the temples, lol!!

Shame on them. Her sister is a beautician- I'm surprised that her sister didn't have connect that could have guided her. Of course, her loved ones were upset. Good for Howard on your side!

The plantiff is beautiful.

The male defendant sure seemed dodgy to me, first as soon as he walked in he kept looking over at her trying to intimidate her with his ugly pink glasses, then when asked questions instead of answering the question started trying to prove she was an evil woman. Then we get the charity card, look at all the things we do for charity, back to tarnishing the Plaintiffs reputation, then back to we offered to set up up a charity in her name. He might have had a chance of winning if he bothered to prove that she was sold a real hair wig instead of the personal attack on her, wonder how many cancer charities wiped his store off their books after seeing this.

So we just gon let these pink ass glasses go unmentioned? 🤔

Women everywhere know what a bad wig looks like, and if it was a good one I’m sure she wouldn’t be complaining

Defendants are disgusting. To price a synthetic wig that's "skinlike" at $900 is predatory!

SMH that wig looks plastic. Super fake definitely not worth $900.

I expected a longer wig for that price...I have alopecia and only choose to get human hair full lace wigs and mine run around $300-600 and some are even 24 inches long.

The judge is so humble to apologize for interrupting.

Shame on them for taking advantage of people like that. 8:03 : what did he meant when he said we do FREE charity... He need to look in to the definition of "CHARITY" he doesn't seem to understand what it means. And scamming people is part of your services for the community! Shameless people

The defendant lady when asked why didn't return her money in the first place .

To test whether or not it's a real wig is to put a hot comb to it. It will melt if it's synthetic. Not a professional just saw a demonstration.

I wish she would’ve went to a Black stylist sooo bad. She would’ve paid less than $300 for a high quality, human hair wig that lasts for years easily. That hair is obviously synthetic and cheap. $900? For that shiny Party City wig? Girllll 🥴 she could’ve gotten a nicer synthetic wig from a beauty supply store for $40.

I can sympathize with the plaintiff but when she did the smirky smile when the defendants talked about the threats made me believe something may have been up.

That poor plaintiff. Cancer, chemo, baldness, and getting screwed around by a small business because they misrepresented a wig and sold her garbage. I believe there is a significant, identifiable difference between synthetic and human hair wigs. Wendy Williams would know. I am sure her sister knows as well. Poor lady. By the way, I appreciate the channel uploading a quality version of this case as other uploads floating around KZfaq have been unwatchable.

They preyed on a woman who has cancer, and there’s not much that is lower than that in life. She seems like a nice lady and that they put her through this, is reprehensible. SMH.

That straight up looks like Barbie hair. I’m surprised she even walked out of the store without complaining about it.

He wore a suit but she was looking like a day at a beach. 🤣🤣🤣🤣🤣🤣

The Defendant looked a bit weird with the neon pink fake glasses. I guess he thought he would fit in the courtroom and get noticed by a talent scout for a commercial. He is in the wrong business. And he lied about the plaintiff sisters' calling and threaten and the plaintiff herself, a cancer patient, going to beat up the weasel. Sad dweeb....Hope he never gets breast cancer, for men get it also and he will then know what the plaintiff us going through.

Something is clearly off about the beauty shop guy. No sane guy would wear a pair of women's glasses to court, much less ones that draw even more attention because they stand out so much from otherwise normal attire. Also, I've never seen another litigant ask to be identified by their generic profession/job title. People ask to keep their surnames private plenty of times on the People's Court, but I've never seen a defendant or plaintiff, say, representing a Honda dealership be identified as "Car Dealership" when they are introduced.

As soon as she took the wig out I knew it was synthetic. Waaaaay too shiny and stiff

910.00$ for that : O that's a scam right there!

$900 for a wig! They scammed her for sure

Just give her the money back...the guy in the pink framed glasses probably thinks a mosquito is a threat to him.

Can we all admit that the intros are just as legendary as the cases 😂😂😂 I like to watch the facial expression of the audience and litigants

I don't believe a cancer patient would do all that for a scam.

Doug after interviewing every losing party "Well, you lost so right this way" lol

They kept talking about the "threats", but what led up to that? They never really addressed that part when asked. Then they claimed it wasn't the same wig. They should've just given her, her money back.

Times are very tough, and unless you know that she has 100% insurance coverage, (this is the U.S.folks!), there is no double dipping in laying a claim for the cover portion, and seek other recourse for the remainder. The defendants "pro-community" stance doesn't wash any better than their wig: they will love the plaintiff... all the way to their anonymous attacks!

The first thing out the wig store ladies mouth when she came back to the store was, tell her there’s a no return policy😒………….uhhh not when you sold me smth that was misrepresented missy!🤨🤷🏽‍♂️

It's the defendants pink glasses for me. Wonder if he got them just for t.v.?? .

That wig cost them $25 at best and they sold it for $900?? That’s ridiculous. They should be ashamed.

THE NERVE OF THE DEFENDANTS VERY INSENSITIVE THE GUY DOESN'T KNOW WHAT HE'S TALKING ABT & SHE'S STANDING THERE LOOKING STUPID AFTER THE WIG MELTED NOTHING I'M GLAD THAT THE PLAINTIFF WON EVERY DAMN PENNY SENDING HER WELL WISHED

it is kinda hard to think of a cancer patient trying to scam but im sorry that wig was so dam ugly and terrible looking i don't believe she ACTUALLY picked that wig out and paid 900$ for it in the first place.

"Bullying and threatening people" sends the wrong message.. .but selling a synthetic wig for over $900 is OK. Yea.. .that makes a lot of sense!!!

only disgusting people would even consider a person would go to that level of deception.

Crooks!!!! We wanted to start afund for her, but not give her a Refund!!!! They should be 🔥 out of business!

Heart breaking that she still feels so uncomfortable with her lack of hair. I'm praying that she is healed and that her hair is gorgeous today!

I don't understand why they were willing to raise funds for her, but wouldn't just refund her money? The defendant went on how they did so much charity to help cancer patients, yet they obviously misrepresented the wig they sold her, refused to refund her money, then accused her of switching the wig which is totally ridiculous! These people should be ashamed of causing this poor woman so much stress when she was already in a very stressful situation. I'm glad she got her money back and hope she makes a full recovery. My mother was a breast cancer survivor.

The owner keeps trying to change the subject, ie, to deflect The owner man is not a pragmatic person. I am glad the judge ruled as she did

She probably went to Howard, because she didn't want things to drag on. All due respect, the plaintiff, is literally in a fight for her life. She doesn't want to have to deal with the drawn out dramatics, caused by the defendants. The wig looked fake as f#$k, and the right thing would have been, to return her money. The defendant made it his business to shine a light, on all of the charitable work they were doing. But their response to the plaintiff, kind of dimmed those lights a bit. I pray for healing, hope and joy, for the plaintiff. 🌸🙏🏽🥰

I Think the judge was swayed because she had cancer.

The minute the defendant opened her mouth and you hear her ignorance you don’t trust or believe her.

Guess you can see why they didn’t want their last names and business said lol scammers

scamming a cancer patient is crazy

The fact she paid 900+ for a bob is crazzzy

The segment with that annoying guy interviewing selected (young and pretty) viewers, outside, is completely unnecessary and should be canceled.

The doctor/hospital who recommended their salon needs to remove it from their list.

Yes Harvey OTHERS can tell the difference .... you’re asking the wrong people 🙄 find Hasidic women or Black. Synthetic air is shinier, itches sometimes, and has different texture to the eye and touch.

This is random, but that defendant's pink rimmed glasses threw me all the way off 😂

I have no sympathy for anyone that can grin ear to ear over humiliating someone publicly over something as simple as this and use their medical status to do so. But, legally, the ruling was right.

I know nothing about wigs but that looks something id get from spirit halloween on clearance 😮

When he started talking he said he felt for the plantiff and her family, but the whole time he was looking down and I think reading it from a paper. Not sincere.