There was a problem after the update. Some parts on the motherboard of the device draw excessive current. Thats the problem. Motherboard needs replacement or repair.

Did you fix it? Mine has the same problem on carpets and the two strong modes

Same here! This was not the case a month ago! Only silent mode works. I will check with the local service office.

got the same "s@it" I think I did find out what cause the problem. In the mainbord where is the "thermal fuse"(next to 2pcs resistor where is the power connectro "4 sodered pin") need to short wire...But the battery drain still very quick,and slow down around 45% 7m2 cleaned space.

Hi everyone! So interesting that there are a lot of statements according the solution. For example a new software: i have the latest firmware, 4.3.3_1122, and the problem is still present. Someone said need to solder something on the motherboard (still no step by step instructions).

I have the same problem, how to fix it?

for everybody who have this problem you must change the Motherboard board. i got new motherboard and i change it. he is working perfectly in all modes. i got the Motherboard from the seller free i pay just the shipping cost.

The same. Battery replaced, but problem remained - turns off in turbo and strong mode. Works fine only in normal and quiet modes :\

I have the same problem, could it be due to the firmware update?

I have the exact same problem, just send it back as was on guarantee, now i wait 15 days to see whats the conclusion.

My Xiaomi vacuum mop essential won't shut off the suction despite turning it off. Stays on despite turning off on button and on phone

Hi! Could you help me? I tried the vacuum for awhile it worked, & charged it and now it doesn’t want to turn on. I tried the 3-5secs hold. Lights doesn’t blink :(

I just asked micare central repair it, they reported problem by mainboard, they repaired it, now it is ok,

0:10 the robot activated turbo mode

Im having the same problem. Anyone found solution for this? Has anyone replaced the battery and no longer has this issue?

I have the same problem in strong and turbo mode. In standard mode everything is working properly. The firmware version is 3.5.8_1096 and it write that this version is the last one. Is there a new one? And how can i get it?

Hello. That's what I suffered after I upgraded. I fixed this error after I gave a general reset and after that I will restore the internet connection. now everything works like the first day !! Good luck to everyone

Same here...:/

same problem, did any one solve it ?

I have same problem. I think is is a battery problem. The discharge capacity is not as hi as it should be, and the robot turn off for protection. I will sent it to guantee service.

I have the same problem. It worked fine for a year and now it turns off in strong and turbo modes. Did you find a solution?

Same problem here, did someone replace the battery and did it work?

Hello friends, this problem is not battery or motherboard related, it is a program derived from bad performance. They have just released the new update and I installed it today use they have corrected the problems. I don't know if it has something to do with it but I commented on my problem in the Xiaomi customer service chat, they asked me for the serial number of my vacuum cleaner and a few days later this new update came out.

У меня тоже такая же проблема, вы решили?

В чем по итогу проблема оказалась? У меня так же

ممكن أن يكون العطل من البطارية وممكن أن يكون من التحديث الأخير

Quizás alguno le ha pasado que el robot no detecte el cargador? Y que se hubiese quedado sin nada de carga?

3.5.8_1170 and the problem is still there!

Same problem at strong and turbo mode.know anyone the solution?

Mismo problema / same problem

i updated the software and it happened to me :(

у меня та же проблема

Как го реши този проблем защото и аз вече го имам

My robot same problem only in turbo mode

Hi all, my xiaomi app doesn't show the water level selection anymore, and it seems my 1C robot also not mopping with the attachment on it, it doesn't dispense any water from the tank. anyone have the same issue? TIA

For rapair : kzfaq.info/get/bejne/hsuVlrip3p6tl58.html

Today a new version of the software 110 has been released. Unfortunately, nothing has changed. Still in strong and turbo mode, the vacuum cleaner turns itself off.

Same problem here. It looks like a battery replacement is needed

this is the solition @

Alguém aqui resolveu esse mesmo problema ?

Here.. Same problem only in turbo mode. Someone fixed it ?

Motherboard failure, needs to be replaced.

Сменяй батерията

Здравейте,имам същия проблем.Какво се прави в този случай?

I had the same problem. I pressed the restart buton for 3 times, and I restart the vacuum from factory for 3 times, then all worked well again.

i have solution