In this video, we delve into the concept of the installed version index, a measure of the software versions used by customers, and the challenges it presents in upgrading to the latest versions. We discuss the difficulties companies face, particularly in regulated environments, where manual interventions and smooth deployment processes are essential. Highlighting a notable example, we examine Microsoft's costly support for outdated versions like Windows 98, which major manufacturers still rely on. This underscores the importance of monitoring the installed version index for cost management and support efficiency, as maintaining multiple versions can be financially draining. We also contrast this with companies like Apple, which often force upgrades by making older devices obsolete through system updates. Join us as we explore the impact and strategies around managing software versions in today's tech landscape.
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