Glad that your integrity is protected by filming your work. Cameras tell no lies and even if it wasnt a accusation trying to get one over on you, its got to be a relief that because you film youre protected.

Dominic, your channel should be REQUIRED VIEWING for everyone who has a septic system. Your explanation of how these systems work as well as what can go wrong with them when they're not properly maintained is first rate. The 1000 gallon septic tank at my cabin gets very light use (5.5 months out the year with 2 people). I have always had it pumped when it was due. Each time I was told that the tank was in great shape and that I could have gone twice as long before having it pumped. However, I will not take that chance. I never knew how thick and hard the crust can get until viewing your channel. I'm impressed with the way you rinse the tank to make sure it is thoroughly clean. I also agree that it is good practice for you to record your work so there is never any question that the job was done right in the event the customer starts complaining.

Pumped septics and grease traps for 20 years, had my own business. Love your channel, from Wyoming👍

The thing most people don't understand is septic tanks don't get full, they get thicker. They do fill to an operating level and the reason you pump them isn't to get rid of the water, pump to remove sludge. All these additives that are sold give you more of what you don't want faster..sludge. Whenever the tank is above its operating level is a sign of leach-field problems or has an effluent filter that 99% of homeowners aren't aware of and the filter needs service/cleaned every 12-18 months.

That's good that you had all that evidence to protect yourself bro. Good job. That's why I always record everything as well and take pictures. I even tell the customer once I am finished to look inside the tanks so they can see everything was taken from the tanks. I've had alot of those callbacks can't even count the times lol. I've learned my lesson.

Photographic evidence saved my butt a number of times. And of course if you get effluent flowing back from the drain field then obviously the pipes are open and the drainfield is just failing. Of course ir the drainfield is somewhat downhill or you're dealing with a dry well there is very little flowback. I always found that the best indication of a good running system was a well-defined liquid level line at the bottom of the outlet pipe.

You do well protecting yourself by videoing everything. Hats off to you 👍💯

Thank you so much for posting! I've learned so much from your videos and as someone who knew nothing at all it is so helpful being a new home owner.

Even tho i do not work in this field, i do like hard workers like you take the initiative to make evidence of their work. Good job man, i love your videos. They're very fun and unique.

CYOA! that's the lesson of the day! Helps in any service industry-related job, because you just can't trust customers to do their due diligence.

Cheers from Wisconsin! We have a mound system and every so often, in the colder months, the pipe freezes to the mound. When it happens I always think " oh this is going to be expensive to replace the mound" . Then come spring and plug the pump in for first time and you pray. One winter I got to know the truck driver pretty well....

Great video! I had the same issue on a city sewer - backup in the basement when running the washer. Called the guys out and they said they could snake it out but recommended a view with the cam. Did so and found major tree roots - I viewed it right with them. They recommended having the line jetted out which I did which solved the problems. Lesson learned, find an expert you can trust like Dominic here and trust their recommendations. It saves you money and time in the long run!

you good sir, are what America needs.

I commend you for your continuing effort to educate the public

Love your videos - you guys are awesome!

We know you do excellent workand would'nt doubt for a second that you did pump that tank properly. Bad news for the owners though. Thanks and God bless.

Got 50 years on my septic system never been pumped out,. Had roots in the drain field, dug it up cleaned out the roots, no issues since then was 10 years ago.

So glad we hardly ever see septic in the philly area...As a general contractor, I've done a couple projects out in the suburbs where they have septic..You guys DO NOT MAKE ENOUGH...The smell is brutal...Bless those that do the hard jobs...Good health and success to you and yours...

Great informative video. Thanks.

When customers complain.....its always a bunch of crap !!!!!!!!!!!!!!!! LOL

Good information to know.

Yes they do try not to pump all the way, I had this happen to me… not this company but another. They show up with a half full tanker and a say we can’t pump it all the way and would have to come back but I’d have to pay another pump fee. Racket. I got smart and told them to come back when they have an empty tanker and can do it in one shot. Be careful who you hire to pump. I’m happy your a good company…

Looks like it's 'bout time for ye ol' hydro jet in the leach field.

My tank /leach field is 50 years old. I pump it every 5-6 years. There is never a crust on top. The secret is nothing goes into tank but bathrooms. The washer, dishwasher, kitchen sink, and softner all go into separate tile. All drain fields will eventually fail when you're dumping hundreds of gallons per day into tank. If you can't run a separate tile conserve water use as much as possible and don't allow grease or food into tank.

Good angles. Thank you for sharing. What happens if you don’t have a water source to clean and dilute for easier break up and pump pick up?

That is the best description of how a shit box works, from the UK, but have a house in rural France. Which has a s...t box,

Lol I love that you have a picture of "Barbecue Becky" in the thumbnail 😂😂😂

Septic Jesus

Cool looking Crust Busters Hat

Thanks for another insightful video. I have a question. In my country, Trinidad (the Caribbean), we have septic tank systems and sewer system. For our septic system, we don't connect drains to it, for example, because as far as i understand, the soap liquid, disfectants, etc destroy the bacteria that is in the septic tank. Noticed in the US, everything is connected to the septic tank. Any thoughts? Much appreciated

Would like you to show how a failed leach bed or absorption look like and the repair method you use to repair it.

Video and pics are a great way to protect the truth.

agreed. document on paper/invoice all the verbal expectations that were said.

“Honk For Chocolate Milk” 😂

You should adopt a policy where when there are issues present, you send the customer an email with a summary of what was discussed..

mmmmmght.. smells like a subscription.. great channel!

what do you do with the stuff you pump out? like were do you dump it? maybe a video

How would a drain field work if you have a valve that you turn every now and then to redirect the drain field? (i pump every 2 years and turn it when i do)

PM Dawn background music awesome

That spider look deadly. 😨

If I have risers and am worried about my drain field flow, should I periodically open em up to check levels?

It's the same in the grease business. Plumbers are the worst culprits, too, which cheeses me off since they bloody should know better. A 1000 gallon grease interceptor holds what? A 1000 gallons. It starts refilling with water as soon as the kitchen fires up and is full in a day or two. Then they'll have a clogged drain or two, call a plumber, who tells the owners, "They grease pits full of grease' so the owners get all pissed saying that we didn't pump it out. So I'll ask, "What was the percentage of grease to water?" The plumber doesn't know because plumbers generally don't carry around measuring tubes that we use. Had a Popeyes crying yesterday. I'd pumped it out last month, so of course it's got grease in it. And of course it's full, it's what is supposed to be doing. I pop the manholes and run down the measuring tube and come back with 11%, 25% or more means it needs serviced more frequently. The manager gets froggy, complaining her floor drains are all backed up. Now, I've been in the crawl space before at that location. The floor drains connect to pipes that run to the opposite end of the restaurant to a sump pump to be pumped up, into the sewer lines. Only the dish sinks and dishwasher are connected to the grease pit. The plumber pulled several pipes inside and finds them clogged with grease. Yep, grease that the staff have been pouring down the floor drains because they're lazy. Or stupid. Or both. The reason I'd been down there before was to run a hose to that sump pump pit to suck out whatever grease I could. Grease, you know, cold grease, is really bad on sump pumps, but hey, I'm no plumber. Same day, another customer and plumber crying. I show up and nod, "Yep, it's got way too much stuff in it. But hey, this happens when you choose to avoid paying our bill for eight months. What, did these fine people think that I'm supposed to just keep on servicing and allowing them to run up a huge bill? I warned them before about this. So, I pumped it out and charged an additional emergency show up fee. We'll see how long it takes to get paid for that one, too.

It's vital to have a septic filter so solids won't enter into your drain field.

Septic pumping + set adrift on memory bliss = Win!

Trees seed little tiny roots into my compost pile all the time. Those pipes might be loaded with roots.

PM Dawn and septics are a great match.

a quick and cheap temporary solution for that guy (until he has enough money to pay to get fixed) would be to place a cheap electric water pump at the exit of the septic tank and pump that water with the pump until he has enough money to get the drainfield repaired.

I deal with crap everyday at work, but this is one job I don't think I could handle.

Home owners need to pump the septic tank more often! Here in Sweden they pump like every year.

The best defense is a great offense. Offensively, or proactively, you are customer-centric, respectful of property, you act with transparency and integrity. If a customer insists what they want, you provide them with informed choices. Perhaps you could have a pumping equivalent form similar to patients refusing care and signing an “against medical advice (AMA)” form. If you had a quick, tech savvy assistant to put the photo on the AMA form and state the consequences, perhaps customers might take it more seriously. I understand many people make choices because they don’t have the finances available. But making the warning serious enough and borrowing practices from other industries, it might sink in with customers. With the example in the video, at the point where the customer would be faced with frequent pump outs, propose a schedule by time or volume and offer a small price break or every 10th pump is free. Pretty soon, they can do the cost break even point. Again, you make me think about things. Thanks bro!

This video should be watched by your customers BEFORE your company comes out to service them. That way, there will be no misunderstanding what may be wrong when you arrive.

Get em bro

Hope you got a NAS or another long term storage solution just in case for all those videos.

It's unbelievable that that system still exists.

I have just both myself a ceptic truck, must I apply for a permit to carry and transport waste?

Is there anything a homeowner can put in the tank to prevent tree roots? My lines are not far from property lines and my neighbor planted trees a long his property line and I’m just trying to protect my lines.

You're way more thorugh than my septic guy is.

Hey buddy. So for a family of 7 how often will you recomendé pump out??? Thanks

Do you have your own fresh water onboard the pump truck? Just curious

ANY individual whom will seriously convert a 2-stroke auger/post-hole digger into a glorified "poop-smoothie" mixer/beater......⬅️simply is NOT the type that's going to do a half-ass pump-out job on ANY septic tank they're called out to pump!! I mean just the "MMMMMMMMMMMM" expression he can't help but to make after speaking the words "poop smoothie" alone is a guaranteed indicator that the man loves his job!💯

I live in an area that maybe getting city/county sewerage system, and/or wastewater collection system and currently everyone has septic systems. The biggest discussion is what to do with our current septic tank and drain filled if and when we get put on the sewerage system. Can you do a video on what it takes to close a system when it is no longer needed. Many of my neighbors have talked about converting their septic tanks into dry wells to use in their landscaping and gardens. Could you do a video about what it would take to do that?

It’s all running in from the field !!! 1000 gallon tank turns into 2000 in no time !!!

People should always check the inside of the toilet for leaks.

My wife and I moved into our new constructed home last September. There are only 2 of us in the home. The home does have 3 full baths. I read somewhere we should have the filter checked yearly and the tank pumped every 3 to 5 years. What do you think?

Does Rid X help?

When I have my tank pumped on the inlet side the septic company always leaves a few inches in the tank, I asked and he told me that was normal. So I don't know??

Do you not stir the sludge into a smoothie to make it easier to suck out?

What can a prospective home buyer do to have verified a home septic system is in good condition?

whats the name of the song in the background? im jamming while learning😂

Would would think that with the high cost to replace a septic system and over all repairs that people would maintain the property around the tanks and the field. Keep it mowed, dont allow random trees to sprout and go years with removal and maybe gravel around the entry points with edging so it doesnt fill with dirt when accessed

Love your vids, omit the background music while talking please.

Dominic, I watch all your videos. I know from your channel that there is an inlet and outlet lid. My house has one riser that has a "wall" between the sides. That is where the pumper guys suck out the stuff. My question is, do you think I also have 2 more lids that are buried? I live in Iowa. I wish I could attach pics. This is driving me crazy. All I can see is a wall between the 2 tanks, I can't see any pipes.

Hey what’s up man I’m from El Paso tx and I’ve been having a problem here with my cesspool idk if I have a drain field or not but every time we pump it out it fills up within a month. I was wondering maybe you can help me out with some advice on what I could do or how I could find the drain field if I do have one thanks man your videos are great and just wished I knew someone that could do the jobs you do because since my mom lived here up until this day we still have the same problem

How much do you charge to pump a septic tank?

What kind of spider was that?!?!

5:32 heart attack

My parents house was built in 1950 and back then they used cesspools my parents bought the house in 1965 and replaced the cesspool with a what they had at back in 1973 was a single compartment septic tank made of concrete we do not have enough land a room for a leaching field we have what's called a leeching chamber I believe it's like 1500 gallons it's a big tank in the ground I believe it's made out of cinder blocks 7 ft Circle backfilled around the outside of the brick with crushed stone I took the cover off and it was brand new in there why doesn't anybody show a video of a single compartment concrete septic tank with a Leaching tank the septic tank is doing what it's supposed to do even though it's not a two chamber all the effulant is draining over from the tank working fine please make a video

if it is over full it can drain back from the field

They were trying to get a new drain field for free.

Let’s see what happens to the poo once it’s in the truck. Would be interested in seeing the disposal process

When are you releasing "poop smoothie " song?

i had my tank pumped, they pumped the water out, left the floating sludge, did me no favor, was a friend's company was i did complain, just will not use again!!

Why does my tank only have one lid? Its from the 90s.

Buahaha “Honk for chocolate milk” 😂😂🤣

They always will blame you. They figure they can get something for nothing.

Is the spider safe?

Great video as always! Only thing is you should probably change that smoke detector battery 😂

I'm just trying to get informed myself, because I've moved into an older Single wide, and it's already draining out into the field. Throughout these videos that I've watched, I don't hear how much it costs to suck the tanks out(?)

Watching a video of Jesus explaining a septic system was not on my bingo card for today, but here I am

I don't know how you can pay your bills. You go in the hole on every job.

Did you saved the spider? Just asking for a friend…

honk for chocolate milk?!?!? 🤢🤢🤢🤮🤮🤮🤮. I had mine pumped out recently, so my phone, naturally spying on me, keeps recommending your videos.

Money shot Mondays on the way (todays Monday for me )

🕷️i would be running 🕷️ 😳😳😳😳😳😳😳😳

Hahaha they Karen is the Oakland. Ca bbq Karen lol

Not much of a layer at the top when you opened the inlet, almost as if it had been pumped recently. I imagine they've had this problem for a while and have scammed other companies so they can keep limping the system along.

Im surprised you don't offer free camera inspections with each drain... Id think it would lead to more work.

lol

I guess he doesn’t own a lawn mower either.

😂😂😂😂