One of the most motivational speeches I have ever heard! Glad i have listened to this! Thank you!

Thank you for sharing your experince, very useful information

I salute you Sir

Thank you so much for this, I'm an HM student and this is so helpful. Thanks again, you've gained a follower

?

Thank you!

For how long does hospitality take or semi

So interesting 🙏🙏 Watching from fiji

You are amazing...........Thanks your given information was so much informative......best wishes :)

Thank you Mr. Shakhshir and Mr. Marcato for this excellent talk! It was the most interesting and insightful talk I have listened to so far. As a university student studying hospitality and tourism management, it inspired me more than I expected and I believe I gained a lot. I loved the story of Mr. Marcato and the endless series of challenge-taking which shows how important it is to believe in yourself and step out of your comfort zone to evolve and achieve great things.

I needed to hear this,thank you.

Thank you for this excellent video

I’m shifting to hospitality management. This presentation of you and Andrea was so informative and I really appreciate. ❤

Very Informative, Thanks

Does hospitality related with health sectors???

Superb sir

I am good sir how about you?

I m from Maharashtra sir I try toh speaking in English. And Thanxx for give me front desk knowledge... 👌👌👌

Hi Yahya, This is Agustin I Found your channel super interesting and educating. I have a degree in Hotel Management and Turismo. I would like to suggest a video talking about standard phrases and tenses used in a 5 star hotel. For ex (greeting, agreeing, welcoming guess, also disagreeing with the customer because yes the customer is always right but there are exceptions) etc Thanks a lot !

Heeeey Yahya, How's it going? miss you bro 🤗 This workshop is amazing indeed, in just four hours it will give me a good knowledge and experience of the Opera Cloud PMS. I really need to have this experience. I work now as a branch manager for Hertz at Fairmont Amman, and I'm working that I can get this skill working with this operating system.

Hi sister i am venkat i have completed diploma computer science i am interested in PG diploma hospitality management course i'm eligible or not this course because my educational background is different so small doubt ???

Great advice Sir.. thank you so much for opening my mind. God bless you Sir..

Casino & Banquet is also a revenue center.

5 ******

Hello sir. I m yussuf from morocco. Is an online accredited course enough to get a job in this domain or at least get a training opportunity at a hotel or restaurant or anu other opportunities?

Yes, no one in this sinful world will tune our brains

No onlyme everyone should love such as videos

I love...

Thank you for your fentastin motivational video..

I want more videos of department front office can you sir plz make more videos and give more knowledge

Very well explation about front office I like the way he is explaining

Thank you for the great explanation about hospitality Management

Very good tips for Front Desk agents.

Thank you sir

Thank you sir

Nice one

What a wonderful speaker u r... Bravo Bravo. Well can u plz tell what r qualities / traits of a Hospitality Managers...

Sir how to giving the food with respect apposite customer

Thank you for your effort and the valuable information that you shared In addition to what you've mentioned there is another role is followed when it comes to guest complaints called ( L A S T ) LISTEN APOLOGISE SOLVE THANK because for the point of rehearse or repeating what he or she said it might make them more upset specially if its clear informations provided by them , And apologising is very important point to do to share your empathy with them And lastly after solving the problem you should thank them that they share their issue because if they didn't it means they gonna do what you've mentioned with bad review on social media and even their friends

2:17 Ferrari 458 Speciale in the back

Thank u so much sir

¹

That intro, The Weeknd After Hours🔥🔥. 7

Your videos are full of knowledge. Appreciate your efforts.

Fantastic video , Clear pronunciations

u worked in PHD 2012 time ?

“Hospitality is simply an opportunity to show love and care” - Julia Sugarbaker

Nice video thanks - You might want to edit the title to read: "4 simple steps" rather than "4 simples steps"

سلام ،استاد چطور میشه با شما ارتباط داشته باشم،بینهایت دوست دارم از تجربیات شما استفاده کنم ،،خیلی ممنون میشم راهنماییم کنید

For these are thinking about front desk job think about it before applying because honestly it's too much drama. They're so many people with ugly attitude that always complain about everything and always trying to take on you. They always like to argue for anything it's so annoying