Process First AI Second.
19:16
Күн бұрын
SaaS as a Modern Revenue Factory
53:19
Using AI Across The GTM
56:17
8 ай бұрын
Coaching with ChatGPT
3:14
11 ай бұрын
How to Benchmark Your GTM
50:59
11 ай бұрын
The Fundamentals of SPICED
59:08
Жыл бұрын
Пікірлер
@chrisallison5633
@chrisallison5633 2 күн бұрын
So timely. Excellent Jacco. As exciting as AI is, without the right process we make the wrong decision, more quickly with greater confidence. Also, much of this impact relies upon ‘the pilot in the box’ so would love you to expand on key qualities of a modern SaaS seller?
@bouncer2005
@bouncer2005 4 күн бұрын
Turn that stuff down … annoying and distracting… and I love trance dance and techno
@lnyitrai
@lnyitrai 8 күн бұрын
Is there a version of this content targeted at RevOps Analysts? People, who understand statistics, probability, markov models, data mining, etc? I might be a grumpy old nerd, but the delivery could not be further from my needs. Researching a subject is entertaining enough, I do not need a DJ. But I do understand, I am minority. So. Will be there a version delivered in an eye-wateringly boring academic manner for people like me?
@bronsomccor2642
@bronsomccor2642 11 күн бұрын
Thank you really helped me
@user-fq3rf9oq6q
@user-fq3rf9oq6q 11 күн бұрын
can anyone tell us how did he do it? The writing I mean.
@moritzberger4898
@moritzberger4898 11 күн бұрын
Couple of thoughts on your intro - up to the point where I stopped watching: Agile has nothing to do with Six Sigma, and cloud software does not operate on five 9s. 'Agile' is currently losing a lot of mindshare and is not a mature 'engineering' discipline. Nobody has ever figured out how to do 'it' at scale ...
@WinningByDesign
@WinningByDesign 11 күн бұрын
Thank you for your comment Moritz. Here's a breakdown of your points: 1. Agile vs. Six Sigma: While they aren't directly related, both are implementations of a process. Agile focuses its processes on iterative development and flexibility, while Six Sigma emphasizes its process on defect reduction and marginal improvements. 2. Cloud Uptime: You mentioned cloud software not reaching "five nines" (99.999%). Many do, although it's an aspirational goal for most providers. The linked paper below offers interesting insights on measuring cloud reliability. Nines are not Enough, Meaningful Metrics for Clouds. research.google/pubs/nines-are-not-enough-meaningful-metrics-for-clouds/ 3. Agile Adoption: Agile remains the dominant methodology in software development, with research indicating a 71% adoption rate among software development teams (January 2024). www.businesswire.com/news/home/20240116199385/en/17th-State-of-Agile-Report-71-Use-Agile-in-their-SDLC-Small-Organizations-Report-Strong-Business-Benefits-Medium-and-Larger-Sized-Companies-Continue-to-Experience-Barriers-in-Successfully-Scaling-Agile You are right to think that new (process-centric) approaches are emerging and that Agile isn't a one-size-fits-all solution. 4. "Do it (GTM) at scale": I completely agree with your point about GTM lacking a strong process-centric approach. This is an area I'm actively seeking solutions for. Implementing repeatable processes, measuring performance against them, and making incremental improvements can be a great starting point. While achieving "five nines" might be aspirational for GTM at this stage, aiming for a goal like one nine, as in 9%, could be a valuable step towards increased consistency and efficiency. Moritz, I appreciate you taking the time to share your perspective, which undoubtedly helped other readers enrich their understanding of the topic. A healthy discussion about these subjects is valuable, and it seems we share a passion for challenging conventional thinking and driving innovation.
@mohamedaly2773
@mohamedaly2773 12 күн бұрын
Thank you for the video, just for why questions is relative to the 5 why to find out the main root cause. 3:56
@melissa.ferrer
@melissa.ferrer 25 күн бұрын
Jacco, Your energy is unmatched. Thank you for generously sharing so much knowledge with such joy. We have a great time watching. I'm a huge fan of your work.
@user-kl4ry2lk5s
@user-kl4ry2lk5s 27 күн бұрын
Some really interesting thoughts here. Very well explained
@mihretyigezu
@mihretyigezu Ай бұрын
Great ❤❤
@mihretyigezu
@mihretyigezu Ай бұрын
Great 👌 job
@realtalkswithram
@realtalkswithram Ай бұрын
This was an amazing video with great content. Thanks to WbD and Jacco. You were at your best.
@berenyiandre2040
@berenyiandre2040 Ай бұрын
Sir, I'm an English language trainer based in France, your advice to teach how to make role plays is great. Thank you Andre BERENYI
@JTBDiego
@JTBDiego Ай бұрын
This guy coaches. Phenomenal.
@lawrencelevinson
@lawrencelevinson Ай бұрын
🔥🔥🔥
@nicksymes1868
@nicksymes1868 Ай бұрын
That intro is 18 times too long. I disengaged at 2mins30
@mike_sachs
@mike_sachs Ай бұрын
This is really good content. Thanks for sharing this.
@user-vo5is4eq4i
@user-vo5is4eq4i 2 ай бұрын
ViaSuccess
@yuliaberezovskaya2367
@yuliaberezovskaya2367 2 ай бұрын
Thank you ))
@carolynnang
@carolynnang 2 ай бұрын
Thank you. Very very useful!
@CocoandKrunch
@CocoandKrunch 2 ай бұрын
I love it. I am glad that I found this video. This is exactly my expectation for a Coaching.
@jonatasdp
@jonatasdp 3 ай бұрын
Very well done ❤love the math behind smarter 🧠
@grltrader
@grltrader 3 ай бұрын
I like video and the open source of this info. Do you have any best practice docs to help small companies roll out CS or CX programs?
@user-lt5zy1to7z
@user-lt5zy1to7z 3 ай бұрын
Thanks Jacco!! Super helpful, and I feel the energy!
@long_at_abivin_com
@long_at_abivin_com 3 ай бұрын
At 15:30, it was not clear about the horizontal axis legends: 1) Are you assuming the T2D3 growth model is correct, and if so, what reasons make it correct? 2) The numbers do not align with T2D3: $15M, $35M, $70M (these are doubles, ok), then $100m, $400m??? Assumption for T2D3 that I read was that we try some what to achieve: 1) MVP stage: $1-2M ARR 2) Then T2D3 will make it scale 100x to make the $100M ARR after 5 years.
@MrVenkatesh25
@MrVenkatesh25 4 ай бұрын
Highly IMPACT-full content, tons of elements covered to learn and adapt in Customer Success Operations.
@MattLaker
@MattLaker 4 ай бұрын
Thank you
@BillGlenn-bq2is
@BillGlenn-bq2is 4 ай бұрын
LOVE the open standard model for companies to use across all GTM functions!
@imKelvinBrown
@imKelvinBrown 4 ай бұрын
The way I got engaged to watch 30 mins without stopping this video is amazing and the gold nuggets are way more than great!
@keanutrias3077
@keanutrias3077 4 ай бұрын
Subbed at 6:39 omg 😂😂😂
@mohomedahkamameen6160
@mohomedahkamameen6160 4 ай бұрын
This a great video, there is so much to learn !
@user-st3xf6xs9g
@user-st3xf6xs9g 4 ай бұрын
🎯 Key Takeaways for quick navigation: 00:00 🏢 *Traditional hierarchical sales organizations are shifting towards collaborative team-based structures.* - Sales is becoming a team sport, emphasizing the importance of collaboration. 01:00 🌐 *The concept of a "pod" structure, where one SDR feeds two AEs followed by one onboarder, is introduced.* - The pod structure aims to optimize resource allocation and productivity. 02:06 💲 *Pods should aim to keep their cost of revenue below 40% of revenue generated, influencing decisions on revenue targets and deal sizes.* - The pod structure allows for flexibility in structuring teams based on inbound, outbound, regional, or vertical focuses. 03:03 🔄 *Different pod structures can be created based on specific needs, such as inbound-heavy, outbound-heavy, or regional/vertical-focused pods.* - This modern approach aims to align sales and marketing efforts effectively within each pod. Made with HARPA AI
@cristianjrojas
@cristianjrojas 4 ай бұрын
Please stop the music!
@MGWorldwide
@MGWorldwide 4 ай бұрын
I love this guy
@ziriusph3395
@ziriusph3395 5 ай бұрын
can somebody point me out if there's a tool/reference I can use to determine the best equation I can use for the closest R^2? instead of relying manually on Excel?
@user-vo5is4eq4i
@user-vo5is4eq4i 5 ай бұрын
ViaSuccess
@user-vo5is4eq4i
@user-vo5is4eq4i 5 ай бұрын
ViaSuccess
@BROKEN-OC
@BROKEN-OC 5 ай бұрын
BeWiseOc
@ashleypeterturner8829
@ashleypeterturner8829 5 ай бұрын
Thanks for this video. As a coach and mentor myself. I am learning how to be the best mentor/coach to help people achieve their best. I use the 70/30 rule with my clients and I do have 100 hours of free coaching on my portfolio.
@mfandrew
@mfandrew 5 ай бұрын
what certified coaches think coaching is and what executives think coaching is (or what executives expect from coaching) are polar opposites. Executives don't want this type of coaching. They want thought partners in confidence. They want coaches who have been there and done that as managers/executives. They want insight
@hamsa9042
@hamsa9042 6 ай бұрын
This is one of the best presentations I've ever seen!! So much to digest and learn. Thank yiu Jacco! I have a question though. Can this model be used for a free open sourcd platform (non recurring revenue)? Is there a presentation where i can leanr about how to maintain and develop a customer success model or best practices for a free open source? Thank you so much 😊
@AlogicUSA
@AlogicUSA 6 ай бұрын
I love it! this content!
@mistercontractor1454
@mistercontractor1454 6 ай бұрын
Amazing. We applied these principles and we tripled our revenue last year! Thank you
@mistercontractor1454
@mistercontractor1454 6 ай бұрын
Amazing. We applied these principles and we tripled our revenue last year! Thank you
@AbdullahAlghadouni
@AbdullahAlghadouni 6 ай бұрын
Hi. What is the screen you use to write like this. Of you explain what is the solution or share a link . ?
@Englishlearningjules
@Englishlearningjules 6 ай бұрын
Thanks ❤
@growthoperatorsKA
@growthoperatorsKA 7 ай бұрын
This is so straight forward and useful i love it
@davidkirkdorffer1442
@davidkirkdorffer1442 7 ай бұрын
Jacco - This is a brilliant presentation, but you have SQL and SAL in the wrong sequence. It doesn't change the main point you are making but SAL precedes SQL per SiriusDecisions. SAL comes first because it is the signal that indicates that Sales acknowledges and accepts responsibility to investigate the situation further. Only after Sales has had a chance to speak with a customer and confirm (from Sale's POV) that a prospect truly is qualified do we call the situation an SQL. In the process of teams and hand-offs, the SAL is the "glue" of connection between marketing-team-led processes and sales-team-led processes. In this way, a Sales person can denote a situation is an SAL -- indicating the rep is on the case. But sometimes getting all the qualification information on a situation can take time. Only when a Sales rep is satisfied that a situation is a qualified fit should a sales rep call a situation an SQL.
@Martinit0
@Martinit0 7 ай бұрын
I think it already was the case before 2020, at least in larger companies the buying center was often half a dozen people and CEO couldn't just bulldoze over certain functions, like CIO, quality manager (in some industries).
@showmustgoon4167
@showmustgoon4167 7 ай бұрын
You are writing backwards?!#$@😮