Hey there, unfortunately, this level of control is not directly available through the Site Tools interface. To whitelist IPs like Google bots while blocking the USA completely, first, remove the country block from Site Tools. Then, implement a country block via your .htaccess file. This method provides greater control and allows for whitelisting specific IPs. You can find .htaccess country block generators online, but you'll need to adjust them to permit access for Google's IPs. Keep in mind that you'll need to keep this list of IP ranges updated, as Google periodically changes them.

Hey there, let’s address your questions. 1. If you create a manual backup and have used all 5 of your manual backups, you can delete one to free up a slot. This way, you can generate a new one. 2. The 30 automatic backups that we manage and store are not directly accessible for deletion by users. These backups are maintained to ensure data integrity and security, and they don't consume any of your account's allocated storage space. If you have any other questions or concerns, please don’t hesitate to reach out directly to our support team. We are available 24/7 and will be happy to help. Here are the steps to contact us: stgrnd.co/contactus.

@@siteground 1. great to hear. 2. wow, doesn not consume data storage space. this is even more awesome. great service you guys. i only have one more question: i blocked entire country usa but then google could not acces my site so i wanted to whitelist ip range but for some reason i can only ip block not ip allow. is there a way to fix this? that would be even more awesome(r)

Thank you for your kind words. To address your question about whitelisting IPs like Google bots while blocking the USA completely, you'll need to modify your current approach. First, remove the country block from Site Tools. Then, implement a country block via your .htaccess file. This method provides greater control and allows for whitelisting specific IPs. You can find .htaccess country block generators online, but you'll need to adjust them to permit access for Google's IPs. Keep in mind that you'll need to keep this list of IP ranges updated, as Google periodically changes them. Unfortunately, this level of control is not directly available through the Site Tools interface. We hope this helps :)

Hey there, to locate the pxt_option table, log in to your SiteGround account and go to Site Tools. Under the "Site" section, click on "MySQL" > "phpMyAdmin" and look for the database you want to access. From there, you can use the search bar to look for the _options table. Please keep in mind that the prefix could be different depending on the configuration. If you require further assistance, don't hesitate to reach out directly to our support team. Here are the steps: stgrnd.co/contactus. Our team is available 24/7 and will be more than happy to help.

Hey there, the Speed Optimizer plugin is designed to work seamlessly with any WordPress site. However, the Dynamic Caching feature is exclusive to SiteGround clients, as it relies on server configurations unique to our hosting setup.

Hey there, to ensure the best performance of your WordPress site on our servers, we recommend using only The Speed Optimizer plugin. Using multiple caching plugins can lead to conflicts and potential issues, negatively impacting your site's performance. The Speed Optimizer is specifically designed to work seamlessly with our server environment, providing optimal caching and speed enhancements.

Hey there, we're sorry to hear you're experiencing difficulties logging in after updating the IP settings. To resolve this issue effectively, it's best to get in touch with our support team directly. You can contact them without logging in through the following link: stgrnd.co/chat. You will be prompted to enter your name, email address, and your concern. Make sure to select "New Customer" and simply click on "Continue"-our sales team will be happy to assist you further. We look forward to hearing from you!

Hey there, to enable Memcached for your WordPress site on SiteGround, you can do so through our Speed Optimizer plugin. Simply log into your Site Tools, navigate to the Speed > Caching section, click on the Memcached tab, and toggle it to "On." If you encounter any issues during this process or if it doesn't seem to activate, we're here to help. Please reach out directly to our support team by following the steps outlined here: stgrnd.co/contactus. Our team is available 24/7 and will be more than happy to assist you with any difficulties you might be experiencing.

Hey, the SiteGround Team here. Since you’ve purchased the domain from SiteGround and changed the primary domain from a temporary one, you generally do not need to make any DNS changes. The domain should already be pointed to our servers. However, you can always reach out directly to our support team to double-check and ensure that everything is set up properly. Here are the steps to contact us: stgrnd.co/contactus. We are available 24/7 and would be happy to help.

Hey there, you can manage the CNAME records directly from the DNS Zone Editor in Site Tools. Once you access Site Tools > Domain > DNS Zone Editor, in the Manage DNS Record section you can delete the CNAME record using the trashcan icon. Here you can find detailed instructions: eu.siteground.com/kb/manage-dns-records/. If you encounter any issues, please don’t hesitate to reach out directly to our support team. We are available 24/7 and would be happy to help. Here are the steps to contact us: stgrnd.co/contactus.

Hey there, if you are using the SiteGround Security Optimizer plugin and have access to your admin area, you can disable 2FA by navigating to the 'Login Security' section of the plugin and turning off the 2FA option. If you've set it up through another method or plugin, we recommend reaching out directly to our support team via the Help Center in your Client Area. Here are the steps to contact us: stgrnd.co/contactus/. We are available 24/7 and would be happy to assist you further.

Hey, The SiteGround team here-thanks for reaching out. While using our Security Optimizer plugin is not mandatory, we highly recommend it as it significantly improves the security of our clients' websites. The issue you have mentioned, with the file editor tool disappearing, could be due to some security settings within the plugins. To assist you further, we would need to take a look at your account and settings configuration. Could you please reach out directly to our support team? Here are the steps to contact us: stgrnd.co/contactus/. We are available 24/7 and look forward to hearing from you.

Hey there, The SiteGround Team here. It looks like you are wondering where you can find the default .htaccess file, mentioned at 2:29 in the video. You can obtain it by searching for "default htaccess WordPress" on Google. One of the first results should be: developer.wordpress.org/advanced-administration/server/web-server/httpd/#basic-wp. From there, you can copy it. If this is not what you are asking for, please reach out to us with more information regarding your question, and we would be happy to respond. Cheers!

Hey there, the SiteGround Team writing here. What you're describing can result from a variety of factors, unfortunately. In order to accurately evaluate where your specific issue comes from, we'll need to have our tech support experts have a look at your website. Please contact us directly by following the steps here: stgrnd.co/contactus/. This way, we would be able to check your CSS files and give you some tips and tricks on how to improve your website speed. Looking forward to hearing from you.

Thank you for the question. If your domain is pointed to SiteGround via Name Servers, there is no need to add an IPv4 (that is, an IP or A record in other words) to your records. Just create the subdomain from Site Tools > Domains > Subdomains. However, if your Name Servers are pointed elsewhere and you want us to host a subdomain, you can configure your subdomain in your DNS zone. Use the IP (A record) found in Site Tools > Dashboard > IP and Name Servers under Site Information. We hope this answers your question. If not, please don’t hesitate to reach out. For further assistance, please follow these steps to contact us: stgrnd.co/contactus/

Hello, the SiteGround team here! Having in mind that website speed can be influenced by various factors, at SiteGround we are constantly optimizing our website speed technology for the benefit of our clients. We would be happy to look into your situation closely to identify any improvements or adjustments that could be made. Please reach out to us directly by following the steps here: stgrnd.co/contactus/. We're looking forward to hearing from you!

We're happy to hear this video was valuable to you, thank you for commenting as well!

We'll be happy to assist! In case you already have an account with SiteGround, please reach us via the Help Center after you login. Here are the steps to follow: stgrnd.co/contactus/ If you don't have an account yet or there is an issue preventing you from logging in your Client Area, please reach us via chat. Here is a direct link, you can choose New Customer: stgrnd.co/chat/

Hello there, we're happy to clarify! WordPress (org) is a tool to build your website with. You can install it for free on SiteGround. What you're paying for is the hosting, tools, and support that will keep your site online and performing well. For more info - reach us via chat, we'd love to speak further: stgrnd.co/chat/

@@siteground thanks for the clarification.. so I can use word press to build my website?

Yes, absolutely. You can use our hosting and then build your site on it with WordPress. If you have other questions - just reach out as we can help better over chat compared to the comment section here: stgrnd.co/chat/ .

Always happy to hear we helped!

Hello, and thank you for commenting. At 5:29, you can catch a glimpse at how the variations (color) will display as a drop-down menu on the website. It's good to see this video still generates interest, we'll keep it in mind for our future releases. All the best - the SiteGround Team.

Thank you for the question! Yes, it is possible to do it without changing the Name Servers. If you'd like to host the site with us - you need to change the A record. You can find it in the Site Tools for your site > Dashboard > Site IP. Keep in mind - if you also want to have the emails at SiteGround - changing the MX records would be needed as well. Our team would be happy to help if there are other questions: stgrnd.co/contactus/ .

Hello, the SiteGround team here. You can create subdomains and manage their DNS settings in Site Tools. From the sound of it though, you're experiencing issues with something more advanced. If you haven't yet - reach our team from the Help Center. We'll be happy to review your account in more detail and assist from there: stgrnd.co/contactus/ .

Thanks a ton for your kind words! We're happy to hear you find Cal's tutorials helpful. He's a fantastic teacher, and we're lucky to have him share his expertise on making WordPress sites secure. Stay tuned for more great content, and if you ever have questions or need tips, we're here for you.

Thanks for commenting and for your question! At the moment, Node.js isn't supported on our platform as it requires root access, which isn't provided with our hosting plans. If you need assistance with any other applications or have further questions, our team is always ready to help. Just drop us a message at: stgrnd.co/chat

Thanks for your interest in our Email Marketing tool! While we currently don't offer a free trial, we do have a fantastic Black Friday promotion running. Make sure to reach out to our sales team for more information and direct assistance. They'll be thrilled to help you get started: stgrnd.co/chat

Yes, indeed! Our backup service does include all content within the subdomains as well. We've got you fully covered! Feel free to reach out if you have any more queries: stgrnd.co/chat

Thank you for reaching out. We're sorry to hear about the login issue you're experiencing. For direct assistance, please use this link to get connected to our 24/7 live chat. Our team will be glad to assist you there: stgrnd.co/chat

Hello there! We're sorry to hear about the error you're facing. The error suggests it could be related to an unrecognized function, likely due to an outdated PHP version. To resolve this, consider updating to PHP 8 or a higher version. You can check your PHP version in your SiteGround account Site Tools > Devs menu > PHP Manager: my.siteground.com/support/kb/what-is-managed-php/ If you need assistance, our 24/7 support team is here to help troubleshoot. You can reach them anytime from your account Help Center page following these steps: stgrnd.co/contactus

Hello and thank you for the question! Flask requires external libraries which are not available in our chroot environment. Of course, you can install WordPress hassle-free. You can reach out to our team via the Help Center, let us know why you need Flask and we can discuss any possible alternatives: stgrnd.co/contactus/ . Cheers!

Hello there, thank you for commenting. If you're accessing a MySQL DB remotely please use your site's IP as a MySQL hostname. More info about the most common issues and their solutions can be found in our article here: eu.siteground.com/kb/i_have_problems_accessing_my_mysql_database_remotely/ If you still need assistance - just reach us via the Help Center at a convenient for you time: stgrnd.co/contactus/ . All the best - the SiteGround Team.

Thanks for commenting! We have an informative article about domain redirects that you might find useful: siteground.com/kb/how_do_i_redirect_one_domain_to_another_domain_name/ Moreover if you need assistance, our support team is available around the clock. Don't hesitate to reach out through your account's Help Center by following these instructions: stgrnd.co/contactus

Gracias por su comentario. Para actualizar los datos de su tarjeta de crédito, vaya a la sección Facturación de su Área de Cliente. Encontrará instrucciones detalladas en este tutorial: siteground.com/kb/modificar-informacion-tarjeta-credito-suscripcion/ Si necesita más ayuda, no dude en ponerse en contacto con nuestro equipo de asistencia. Visite la página del Centro de Ayuda dentro de su cuenta y haga clic en la siguiente ruta: Facturación y administración de cuentas > Verificación de pagos, facturas y pedidos > Administrar tarjetas de crédito archivadas > Necesito ayuda. Puede utilizar este enlace directo a la página del Centro de asistencia cuando inicie sesión: my.siteground.com/support/contact

Yes, you can check the performance of your staging site using Google PageSpeed Insights. However, please note that the staging site must be publicly accessible for Google PageSpeed Insights to be able to analyze it. If you have set restrictions on your staging site, you might need to temporarily lift them for the analysis. Regarding caching, by default, staging isn’t cached, so the most accurate results will come after deploying your staging copy and activating all speed features included in your plan: siteground.com/tutorials/wordpress/optimize-performance/ Additionally, you can use our Speed Test functionality in SiteGround Optimizer to check the level of optimization on your staging site. This performance check is powered by Google PageSpeed and provides information on the level of optimization in over 20 different areas. You can find more information about this in our tutorial: my.siteground.com/support/tutorials/wordpress/sg-optimizer/performance-test-sg-optimizer/

Nous vous remercions pour votre commentaire. L'erreur que vous rencontrez peut être due à des paramètres incorrects, tels que des autorisations de base de données incorrectes ou un mot de passe incorrect, par exemple. Nous vous recommandons de consulter cet article pour vous aider dans la démarche: fr.siteground.com/kb/jai-des-problemes-pour-acceder-a-distance-a-ma-base-de-data-mysql/ N'hésitez pas non plus à contacter notre équipe d'assistance 24h/24 et 7j/7 pour obtenir de l'aide depuis la page du centre d'aide de votre compte: stgrnd.co/contactus