Пікірлер
@larisalelchuk9018
@larisalelchuk9018 17 сағат бұрын
Thanks a lot, in my mind i was counting how much it will cost me buy one or go to the service💪
@thejuraguy
@thejuraguy 16 сағат бұрын
I'm happy it helped you! If that issues starts to happen frequently it's a sign it's time for service. We're here when you need us! Thanks, Ben
@kennymosireland7069
@kennymosireland7069 20 сағат бұрын
Hi. I'll try what your saying. My x9 suddenly started say system fill...press rinse, when I did that the water started coming out the hot water spout.. i could hear like something trying to pump.but nothing, press rinse..but she's nit going through the rinse system.. help
@thejuraguy
@thejuraguy 17 сағат бұрын
There are lots of potential causes for the fill system error, which is triggered when the machine is unable to move water. The machine automatically detects the lack of water flow and attempts to prime using an alternate route. If the brew head is not clogged (that's specifically what this video addresses) the you likely have a clog somewhere else in the system. That's a difficult one! Do you have a repair shop locally? We don't work on the X9's. Best regards, Ben
@kirrraaax3
@kirrraaax3 22 сағат бұрын
i have well water, so my tap water doesn't have any chlorine in it!! will this be a problem? what should I do?
@thejuraguy
@thejuraguy 16 сағат бұрын
Great question! Fill the tank as I describe in the video, then when you get back from vacation, flush the whole system. In addition, I would recommend you give the tank a good wash after you return since there might be a bit of an aquarium effect happening! Descaling is a good idea too: this would disinfect your machine and help remove sediment. People with RO water have the same issue: there's no chlorine, so they need to wash the tank more frequently. Thanks for watching! Ben
@spitsparrow
@spitsparrow 3 күн бұрын
Yup just solved our issue too. Cheers
@soycuck3119
@soycuck3119 5 күн бұрын
helpful video, thank you
@ScottHeaps
@ScottHeaps 5 күн бұрын
Thank you!
@John-ro3vu
@John-ro3vu 5 күн бұрын
Thank you
@TanyaKrackovic
@TanyaKrackovic 10 күн бұрын
Dude you are a GEM - super appreciate how you show up in the work you do! Thank you!
@thejuraguy
@thejuraguy 10 күн бұрын
Thanks Tanya! I'm so happy to help! Ben
@josephdavis9955
@josephdavis9955 11 күн бұрын
Thank you so much Jura guy! 1 month old z10 all of a sudden not making coffee. Looked at all kinds of you tubes and til toks and was about to give up hope the. I came across this video. Your advice worked and saved alot of heart ache. Thank you thank you thank you!
@BenLeClairTheJuraGuy
@BenLeClairTheJuraGuy 11 күн бұрын
Thanks so much! We aim to please!!! Ben
@jvmangia
@jvmangia 12 күн бұрын
This was helpful- I find sometimes that after the milk system cleaning cycle when you rinse with fresh water that the system isn’t really pulling much water and I thought this may be related to why my froth isn’t great (froth is “deflating” minutes after brewing)
@thejuraguy
@thejuraguy 11 күн бұрын
Hi there! If you machine is clogged and needing service, cleaning the frother won't help. Could you fill out a request for with us? We'll provide an estimate for the repair, including roundtrip shipping: www.thebrewgrouptx.com/refurb
@yuryk.7254
@yuryk.7254 16 күн бұрын
Thank you Ben for a great advice!! My 6 month old GIGA 10 back to normal.
@thejuraguy
@thejuraguy 15 күн бұрын
Fantastic! I'm glad we were able to help you! Ben
@909090909075
@909090909075 18 күн бұрын
how do you fix it if the power won't go on ? it overfilled with water in the reservoir at the bottom
@thejuraguy
@thejuraguy 16 сағат бұрын
Hi there. You may need service, but we would need a bit more info in order to help solve the problem. GFCI may have tripped at the breaker at the outlet: dry everything out and reset the breaker. Check the fuse box too and reset after allowing the machine to dry out for a day or two. If after a few days your machine won't start at all, even on another outlet, then please fill out a repair request (in the description) and we'll do our best to help. Cheers, Ben
@johnclayburchett
@johnclayburchett 25 күн бұрын
So…all of the sudden, after a year of never having an issue, my Jura E6 Platinum won’t make coffee/espresso at all. I’ve descaled/cleaned/and just did the damp towel wipe on the screen, which was definitely dirty “af”. Basically what’s happening is, it grinds the coffee(an entire puck), sounds like it’s gonna brew…..maybe offers 1-2 drops, and then says “enjoy” and then asks me to open switch (which it had never done proper) when I do it says “filling system”. Is there a way I can contact you directly to troubleshoot this. I am poor as fuck, bought this refurbished and paid installments for an entire year. I really don’t want to lose this machine.
@thejuraguy
@thejuraguy 25 күн бұрын
Definitely fill out a form for a repair estimate. We provide troubleshooting to try to keep you out of the shop. Sometimes, a machine really does need service, though, and this kind of issue (clogging) possibly means we'll need to disassemble the machine, locate the clog and replace the offending part. Definitely check out my other video about the fill system error if you haven't seen it already. Cheers, Ben
@yuxiangzhao9599
@yuxiangzhao9599 28 күн бұрын
thx, saved my day😁
@slippe_69
@slippe_69 29 күн бұрын
You saved my machine man, thank you for showing the sensor location and that it's supposed to click!!
@michaelmason9112
@michaelmason9112 Ай бұрын
You fixed it! Thank you, coffee enjoyment can continue. 😊
@thejuraguy
@thejuraguy Ай бұрын
That's great! Mission accomplished:)
@sarisj1
@sarisj1 Ай бұрын
Thank you!
@cjjohnson6667
@cjjohnson6667 Ай бұрын
Dude, THANK YOU! Only have had my J8 a month and a half and thought I was screwed. This vid saved my day (and life because my wife would have killed me had she not had her morning cup 'o joe lol) Wiped that screen twice between a few rinse cycles and back to new again! You rock man, cant thank you enough.
@thejuraguy
@thejuraguy Ай бұрын
We like to keep machines running and OUT of the shop!
@davidbalazi4056
@davidbalazi4056 Ай бұрын
Awesome, the thing with metal ending of the tray helped me to fix it. Thank you very much
@illinikina
@illinikina Ай бұрын
Dude!!! Thank you so much! I've been trying to figure this out for weeks now. We still might have another problem, but these steps got us 2 delicious proper drinks for the first time in weeks. Your caveat at the end has me thinking it's not over though, since we have always had a lot of water in the drip tray, and apparently that's not normal. Oh well. Going to enjoy my coffee for now.
@thejuraguy
@thejuraguy Ай бұрын
I love helping my Jura brethren! You're right about the water in the drawer. There should be something like a teaspoon of water in the drawer after each cup, but no more than that. If it's leaking heavily into the drawer, it's time for service. Fill out a form for a free estimate, including shipping: www.thebrewgrouptx.com/refurb Thanks!
@ClearCritique
@ClearCritique Ай бұрын
We were struggling with this just now at a Fathers Day party. This video solved it in a minute. Subbed!
@thejuraguy
@thejuraguy Ай бұрын
I'm so glad it helped you! This is what it's all about for me: bringing people together with a great cup of coffee!
@ErinMcGeachy-dn1qt
@ErinMcGeachy-dn1qt Ай бұрын
Thank you! Fixed it ☕️
@thejuraguy
@thejuraguy Ай бұрын
I'm happy to help!
@barrycook8116
@barrycook8116 Ай бұрын
Hey do you know why my machine would just stop telling me to clean and descale it? I had to go in to manual to the clean setting to clean it. Today I just reset back to factory setting to see if that helps. Any other thoughts?
@thejuraguy
@thejuraguy Ай бұрын
Hard to say! If there's another cleaning message on the screen it might conceal other cycles. Clear the first message and it might reveal others that are overdue.
@barrycook8116
@barrycook8116 Ай бұрын
There has been no other cleaning displayed at all. So i just reset to factory and see if it might work.
@thejuraguy
@thejuraguy Ай бұрын
@@barrycook8116 We hear from customers all the time that they're having difficult completing these. If you'd like us to thoroughly clean and perform preventative maintenance, please let us know! Estimate here: www.thebrewgrouptx.com/refurb Thanks!
@sabrinag4535
@sabrinag4535 Ай бұрын
Great video. How much chlorinated water is needed? Or is just tap water sufficient without anything added?
@thejuraguy
@thejuraguy Ай бұрын
Just tap water! When you return, I definitely recommend a hand wash of the tank, fresh filtered water, then flush the system by selecting hot water and running 8 oz to introduce fresh water everywhere throughout the machine.
@socalhollay
@socalhollay Ай бұрын
It was the first one, thank goodness! I need my coffee this morning!
@jojo3451
@jojo3451 Ай бұрын
Worked AMAZING!!! Thank you thank you thank you!!!
@thejuraguy
@thejuraguy Ай бұрын
I'm glad it helped you!
@scottjones462
@scottjones462 Ай бұрын
Hi Ben, I have a Z5 that's been fine until recently where it occasionally shuts off without warning or error message. I restart it sometimes 2-3 times and then it works fine again. I have been wondering about the thermal blocks (water heaters) as it is an older machine could they be drawing to much or the thermal switches not working properly?? any thoughts?
@thejuraguy
@thejuraguy 22 күн бұрын
Hi Scott. I'm sorry I am just seeing this! To me it sounds like an issue with the panel. I would recommend moving to another machine, as the issue will likely begin to happen more and more frequently. If you like, check us out at www.thebrewgrouptx.com/shop. Thanks!
@julinewsom
@julinewsom Ай бұрын
Perfect!!! Thank you!
@hectorcarranza6549
@hectorcarranza6549 2 ай бұрын
Gracias compadre ya la arregle te lo agradezco 👍
@thejuraguy
@thejuraguy 2 ай бұрын
de nada! y gracias!
@sarabenrahou6183
@sarabenrahou6183 2 ай бұрын
Thanks it’s fixed now 😊
@RichardQuigg
@RichardQuigg 2 ай бұрын
Amazing advice to save my Impressa S8 (getting on in the years but still amazing). Couldn't fill the system after removing the water tank. Unclogging the brew head worked!! Thanks so much. (I did try years back to 'fix' another Jura system, but, got in so deep it made the dumpster as @fox49 was thinking.) If you have a price for maintenance service, I'd suffer through brew coffee for a bit.
@thejuraguy
@thejuraguy 22 күн бұрын
I'm glad we could help!!!
@johnwaldner743
@johnwaldner743 2 ай бұрын
I have owned a Jura for a few years now, it's worked ok...but recently had some issues with the bean sensor, it says add beans when hopper is full, help would be appreciated
@thejuraguy
@thejuraguy 2 ай бұрын
Hi there. I would definitely recommend our repair service to correct this. We disassemble and clean the grinder, re-install a premium stainless grinder burr profile, and tune it for best taste and extraction. This more permanently fixes the fill beans error. Please go to www.thebrewgrouptx.com/refurb. Thanks!
@johnwaldner743
@johnwaldner743 2 ай бұрын
@@thejuraguy the grinder has been cleaned, no issue there , it's the bean hopper sensor, where is it located on a Impressa F60
@thejuraguy
@thejuraguy 2 ай бұрын
@@johnwaldner743 Only way I can help you there is to strongly recommend service in our shop. Grinder disassembly is very difficult, as you might be discovering.
@johnwaldner743
@johnwaldner743 2 ай бұрын
On a F60 Jura, bean hopper is full but screen says to fill beans
@thejuraguy
@thejuraguy 2 ай бұрын
Hi there. I would definitely recommend our repair service to correct this. We disassemble and clean the grinder, re-install a premium stainless grinder burr profile, and tune it for best taste and extraction. This more permanently fixes the fill beans error. Please go to www.thebrewgrouptx.com/refurb. Thanks!
@bailemdon
@bailemdon 2 ай бұрын
Do you do total cleaning or refurbishing? I have a 9 YO C65
@thejuraguy
@thejuraguy 22 күн бұрын
I'm sorry I'm just seeing this! YES! Please fill out a quick form and we'll reply with an estimate for repair: www.thebrewgrouptx.com/refurb
@gosman949
@gosman949 2 ай бұрын
Glad to see your channel. It seems to be aimed at the commercial users. But hope you will expand to the home Jura users. I want to buy a Jura, but the expense and effort that goes into the cleaning system, is overwhelming to me.
@TheBrewGroupTX
@TheBrewGroupTX 2 ай бұрын
Hi there! We are aiming to help our customers and Jura owners, so lots of residential and commercial customers. We offer a lot of support to residential customers every day and we'd be glad to help you. With an automatic coffee machine, yes there's a lot of new maintenance processes to learn, but the LCD screen models make this very easy, because they illustrate every step of the process. Thank you for your comment!
@m.roccia6323
@m.roccia6323 3 ай бұрын
Awesome! That tip fixed up my Jura S8 perfectly! Enjoying a nice hot cup of joe right now! My hero!
@thejuraguy
@thejuraguy 3 ай бұрын
Happy to help!
@bobethington2266
@bobethington2266 3 ай бұрын
Excellent!
@Proost1
@Proost1 3 ай бұрын
You're a natural Ben. Keep the tips coming!!
@balajibellary3394
@balajibellary3394 3 ай бұрын
Thanks 👍🏼that worked
@mikesalles
@mikesalles 3 ай бұрын
Great troubleshooting tips Ben, very well explained!
@lysart00
@lysart00 3 ай бұрын
Thank You man... I thought that smth ( grain or dirt) stuck in pouring section...or somewhere else.. Thanks to Your tip...it works again...and you also enlighten what we should keep clean as well to make it works good. appreciate it.
@ChadWalters-ow7on
@ChadWalters-ow7on 3 ай бұрын
This team knows their craft and is by far one of the best run businesses I have ever experienced or worked with. Absolutely amazing!
@thejuraguy
@thejuraguy 3 ай бұрын
Thanks Chad! Did this video solve your problem? I saw your request for info on our boards. Let us know if you need help.
@55bolo
@55bolo 3 ай бұрын
Thank you so much. You’ve saved my Jura 😉. I was about to send it , tried everything and it helped. You’re the Man.
@thejuraguy
@thejuraguy 3 ай бұрын
We love that! Keep us in mind when you do indeed need service. Thanks! Ben aka The Jura Guy www.thebrewgrouptx.com
@ViperDMZ
@ViperDMZ 3 ай бұрын
Thanks! This tip worked for me.
@chefbobpensacolavaningan8409
@chefbobpensacolavaningan8409 3 ай бұрын
Help. I turn power on but says switch open and it’s not open. So I open it and says system filling. Then goes back to switch open
@thejuraguy
@thejuraguy 3 ай бұрын
The dreaded "open tap" message. Remove the filter if there's one in there. Open tap. If that doesn't do it, it confirm you've got a clog in the system and need service. Clogs are kind of the worst-they can take forever to find and are tricky to clear. Please fill out a form on our site and we'll provide an estimate for repair, based on your model and location. Thanks! www.thebrewgrouptx.com/refurb
@gordonspicer
@gordonspicer 3 ай бұрын
you inspired me in France to follow your cleaning suggestion. Whilst I usually remove frother system & simply rinse under water. This time on my French supplied Jura E8 machine I attempted without much force to remove the round dial as you showed. After some resistance I came to the conclusion it did not seem to be made for removal.
@thejuraguy
@thejuraguy 3 ай бұрын
The round dial is definitely meant to be removed! A bit of resistance is normal, especially if there's a lot of milk crud. You could remove the frother and soak the whole thing in cleaning solution: maybe that would help it come out more easily. Good luck!
@gordonspicer
@gordonspicer 3 ай бұрын
@@thejuraguy I am most obliged for your prompt reply. GS
@solomonbarket5132
@solomonbarket5132 3 ай бұрын
`I don't know the E8-But on the Z9 the dial on the the face of the frother has to be center postition to remove the dial. There is a notch in the center of the round dial that has to match up to extract the round dial. Try adjusting the dial to center between icons on dial..
@gordonspicer
@gordonspicer 3 ай бұрын
@@solomonbarket5132 grateful. I'll follow your guidelines G.
@thejuraguy
@thejuraguy 3 ай бұрын
@@gordonspicer There are so many versions of the E8. Share a picture to confirm this info. True: the latest version electronically adjust by itself and so must stay in the same position it's removed. I don't recommend twisting this one at all, as it's attached to a motor.
@trudyanneb669
@trudyanneb669 4 ай бұрын
Thank you Ben for this video and our ‘new’ machine. Coffee & foam are amazing 😋
@thejuraguy
@thejuraguy 4 ай бұрын
Thanks Trudy! Always a pleasure to help🙂
@martindj1988
@martindj1988 4 ай бұрын
Thanks legend
@thejuraguy
@thejuraguy 3 ай бұрын
You are too kind! Just trying to help:)
@Angelsdust87
@Angelsdust87 4 ай бұрын
My s95 won’t dispense coffee or rinse . Hot water works just fine and the steam works as well. It keeps saying fill system and then clean unit but I can’t clean the unit if it doesn’t dispense .Any suggestions ? Thank you !
@thejuraguy
@thejuraguy 4 ай бұрын
If this video doesn't work for you, please fill out a form (link in the description) and we'll reply with an estimate to repair your machine.
@kayla1a
@kayla1a 4 ай бұрын
simple, but effective