Thanks a lot, in my mind i was counting how much it will cost me buy one or go to the service💪
@thejuraguy16 сағат бұрын
I'm happy it helped you! If that issues starts to happen frequently it's a sign it's time for service. We're here when you need us! Thanks, Ben
@kennymosireland706920 сағат бұрын
Hi. I'll try what your saying. My x9 suddenly started say system fill...press rinse, when I did that the water started coming out the hot water spout.. i could hear like something trying to pump.but nothing, press rinse..but she's nit going through the rinse system.. help
@thejuraguy17 сағат бұрын
There are lots of potential causes for the fill system error, which is triggered when the machine is unable to move water. The machine automatically detects the lack of water flow and attempts to prime using an alternate route. If the brew head is not clogged (that's specifically what this video addresses) the you likely have a clog somewhere else in the system. That's a difficult one! Do you have a repair shop locally? We don't work on the X9's. Best regards, Ben
@kirrraaax322 сағат бұрын
i have well water, so my tap water doesn't have any chlorine in it!! will this be a problem? what should I do?
@thejuraguy16 сағат бұрын
Great question! Fill the tank as I describe in the video, then when you get back from vacation, flush the whole system. In addition, I would recommend you give the tank a good wash after you return since there might be a bit of an aquarium effect happening! Descaling is a good idea too: this would disinfect your machine and help remove sediment. People with RO water have the same issue: there's no chlorine, so they need to wash the tank more frequently. Thanks for watching! Ben
@spitsparrow3 күн бұрын
Yup just solved our issue too. Cheers
@soycuck31195 күн бұрын
helpful video, thank you
@ScottHeaps5 күн бұрын
Thank you!
@John-ro3vu5 күн бұрын
Thank you
@TanyaKrackovic10 күн бұрын
Dude you are a GEM - super appreciate how you show up in the work you do! Thank you!
@thejuraguy10 күн бұрын
Thanks Tanya! I'm so happy to help! Ben
@josephdavis995511 күн бұрын
Thank you so much Jura guy! 1 month old z10 all of a sudden not making coffee. Looked at all kinds of you tubes and til toks and was about to give up hope the. I came across this video. Your advice worked and saved alot of heart ache. Thank you thank you thank you!
@BenLeClairTheJuraGuy11 күн бұрын
Thanks so much! We aim to please!!! Ben
@jvmangia12 күн бұрын
This was helpful- I find sometimes that after the milk system cleaning cycle when you rinse with fresh water that the system isn’t really pulling much water and I thought this may be related to why my froth isn’t great (froth is “deflating” minutes after brewing)
@thejuraguy11 күн бұрын
Hi there! If you machine is clogged and needing service, cleaning the frother won't help. Could you fill out a request for with us? We'll provide an estimate for the repair, including roundtrip shipping: www.thebrewgrouptx.com/refurb
@yuryk.725416 күн бұрын
Thank you Ben for a great advice!! My 6 month old GIGA 10 back to normal.
@thejuraguy15 күн бұрын
Fantastic! I'm glad we were able to help you! Ben
@90909090907518 күн бұрын
how do you fix it if the power won't go on ? it overfilled with water in the reservoir at the bottom
@thejuraguy16 сағат бұрын
Hi there. You may need service, but we would need a bit more info in order to help solve the problem. GFCI may have tripped at the breaker at the outlet: dry everything out and reset the breaker. Check the fuse box too and reset after allowing the machine to dry out for a day or two. If after a few days your machine won't start at all, even on another outlet, then please fill out a repair request (in the description) and we'll do our best to help. Cheers, Ben
@johnclayburchett25 күн бұрын
So…all of the sudden, after a year of never having an issue, my Jura E6 Platinum won’t make coffee/espresso at all. I’ve descaled/cleaned/and just did the damp towel wipe on the screen, which was definitely dirty “af”. Basically what’s happening is, it grinds the coffee(an entire puck), sounds like it’s gonna brew…..maybe offers 1-2 drops, and then says “enjoy” and then asks me to open switch (which it had never done proper) when I do it says “filling system”. Is there a way I can contact you directly to troubleshoot this. I am poor as fuck, bought this refurbished and paid installments for an entire year. I really don’t want to lose this machine.
@thejuraguy25 күн бұрын
Definitely fill out a form for a repair estimate. We provide troubleshooting to try to keep you out of the shop. Sometimes, a machine really does need service, though, and this kind of issue (clogging) possibly means we'll need to disassemble the machine, locate the clog and replace the offending part. Definitely check out my other video about the fill system error if you haven't seen it already. Cheers, Ben
@yuxiangzhao959928 күн бұрын
thx, saved my day😁
@slippe_6929 күн бұрын
You saved my machine man, thank you for showing the sensor location and that it's supposed to click!!
@michaelmason9112Ай бұрын
You fixed it! Thank you, coffee enjoyment can continue. 😊
@thejuraguyАй бұрын
That's great! Mission accomplished:)
@sarisj1Ай бұрын
Thank you!
@cjjohnson6667Ай бұрын
Dude, THANK YOU! Only have had my J8 a month and a half and thought I was screwed. This vid saved my day (and life because my wife would have killed me had she not had her morning cup 'o joe lol) Wiped that screen twice between a few rinse cycles and back to new again! You rock man, cant thank you enough.
@thejuraguyАй бұрын
We like to keep machines running and OUT of the shop!
@davidbalazi4056Ай бұрын
Awesome, the thing with metal ending of the tray helped me to fix it. Thank you very much
@illinikinaАй бұрын
Dude!!! Thank you so much! I've been trying to figure this out for weeks now. We still might have another problem, but these steps got us 2 delicious proper drinks for the first time in weeks. Your caveat at the end has me thinking it's not over though, since we have always had a lot of water in the drip tray, and apparently that's not normal. Oh well. Going to enjoy my coffee for now.
@thejuraguyАй бұрын
I love helping my Jura brethren! You're right about the water in the drawer. There should be something like a teaspoon of water in the drawer after each cup, but no more than that. If it's leaking heavily into the drawer, it's time for service. Fill out a form for a free estimate, including shipping: www.thebrewgrouptx.com/refurb Thanks!
@ClearCritiqueАй бұрын
We were struggling with this just now at a Fathers Day party. This video solved it in a minute. Subbed!
@thejuraguyАй бұрын
I'm so glad it helped you! This is what it's all about for me: bringing people together with a great cup of coffee!
@ErinMcGeachy-dn1qtАй бұрын
Thank you! Fixed it ☕️
@thejuraguyАй бұрын
I'm happy to help!
@barrycook8116Ай бұрын
Hey do you know why my machine would just stop telling me to clean and descale it? I had to go in to manual to the clean setting to clean it. Today I just reset back to factory setting to see if that helps. Any other thoughts?
@thejuraguyАй бұрын
Hard to say! If there's another cleaning message on the screen it might conceal other cycles. Clear the first message and it might reveal others that are overdue.
@barrycook8116Ай бұрын
There has been no other cleaning displayed at all. So i just reset to factory and see if it might work.
@thejuraguyАй бұрын
@@barrycook8116 We hear from customers all the time that they're having difficult completing these. If you'd like us to thoroughly clean and perform preventative maintenance, please let us know! Estimate here: www.thebrewgrouptx.com/refurb Thanks!
@sabrinag4535Ай бұрын
Great video. How much chlorinated water is needed? Or is just tap water sufficient without anything added?
@thejuraguyАй бұрын
Just tap water! When you return, I definitely recommend a hand wash of the tank, fresh filtered water, then flush the system by selecting hot water and running 8 oz to introduce fresh water everywhere throughout the machine.
@socalhollayАй бұрын
It was the first one, thank goodness! I need my coffee this morning!
@jojo3451Ай бұрын
Worked AMAZING!!! Thank you thank you thank you!!!
@thejuraguyАй бұрын
I'm glad it helped you!
@scottjones462Ай бұрын
Hi Ben, I have a Z5 that's been fine until recently where it occasionally shuts off without warning or error message. I restart it sometimes 2-3 times and then it works fine again. I have been wondering about the thermal blocks (water heaters) as it is an older machine could they be drawing to much or the thermal switches not working properly?? any thoughts?
@thejuraguy22 күн бұрын
Hi Scott. I'm sorry I am just seeing this! To me it sounds like an issue with the panel. I would recommend moving to another machine, as the issue will likely begin to happen more and more frequently. If you like, check us out at www.thebrewgrouptx.com/shop. Thanks!
@julinewsomАй бұрын
Perfect!!! Thank you!
@hectorcarranza65492 ай бұрын
Gracias compadre ya la arregle te lo agradezco 👍
@thejuraguy2 ай бұрын
de nada! y gracias!
@sarabenrahou61832 ай бұрын
Thanks it’s fixed now 😊
@RichardQuigg2 ай бұрын
Amazing advice to save my Impressa S8 (getting on in the years but still amazing). Couldn't fill the system after removing the water tank. Unclogging the brew head worked!! Thanks so much. (I did try years back to 'fix' another Jura system, but, got in so deep it made the dumpster as @fox49 was thinking.) If you have a price for maintenance service, I'd suffer through brew coffee for a bit.
@thejuraguy22 күн бұрын
I'm glad we could help!!!
@johnwaldner7432 ай бұрын
I have owned a Jura for a few years now, it's worked ok...but recently had some issues with the bean sensor, it says add beans when hopper is full, help would be appreciated
@thejuraguy2 ай бұрын
Hi there. I would definitely recommend our repair service to correct this. We disassemble and clean the grinder, re-install a premium stainless grinder burr profile, and tune it for best taste and extraction. This more permanently fixes the fill beans error. Please go to www.thebrewgrouptx.com/refurb. Thanks!
@johnwaldner7432 ай бұрын
@@thejuraguy the grinder has been cleaned, no issue there , it's the bean hopper sensor, where is it located on a Impressa F60
@thejuraguy2 ай бұрын
@@johnwaldner743 Only way I can help you there is to strongly recommend service in our shop. Grinder disassembly is very difficult, as you might be discovering.
@johnwaldner7432 ай бұрын
On a F60 Jura, bean hopper is full but screen says to fill beans
@thejuraguy2 ай бұрын
Hi there. I would definitely recommend our repair service to correct this. We disassemble and clean the grinder, re-install a premium stainless grinder burr profile, and tune it for best taste and extraction. This more permanently fixes the fill beans error. Please go to www.thebrewgrouptx.com/refurb. Thanks!
@bailemdon2 ай бұрын
Do you do total cleaning or refurbishing? I have a 9 YO C65
@thejuraguy22 күн бұрын
I'm sorry I'm just seeing this! YES! Please fill out a quick form and we'll reply with an estimate for repair: www.thebrewgrouptx.com/refurb
@gosman9492 ай бұрын
Glad to see your channel. It seems to be aimed at the commercial users. But hope you will expand to the home Jura users. I want to buy a Jura, but the expense and effort that goes into the cleaning system, is overwhelming to me.
@TheBrewGroupTX2 ай бұрын
Hi there! We are aiming to help our customers and Jura owners, so lots of residential and commercial customers. We offer a lot of support to residential customers every day and we'd be glad to help you. With an automatic coffee machine, yes there's a lot of new maintenance processes to learn, but the LCD screen models make this very easy, because they illustrate every step of the process. Thank you for your comment!
@m.roccia63233 ай бұрын
Awesome! That tip fixed up my Jura S8 perfectly! Enjoying a nice hot cup of joe right now! My hero!
@thejuraguy3 ай бұрын
Happy to help!
@bobethington22663 ай бұрын
Excellent!
@Proost13 ай бұрын
You're a natural Ben. Keep the tips coming!!
@balajibellary33943 ай бұрын
Thanks 👍🏼that worked
@mikesalles3 ай бұрын
Great troubleshooting tips Ben, very well explained!
@lysart003 ай бұрын
Thank You man... I thought that smth ( grain or dirt) stuck in pouring section...or somewhere else.. Thanks to Your tip...it works again...and you also enlighten what we should keep clean as well to make it works good. appreciate it.
@ChadWalters-ow7on3 ай бұрын
This team knows their craft and is by far one of the best run businesses I have ever experienced or worked with. Absolutely amazing!
@thejuraguy3 ай бұрын
Thanks Chad! Did this video solve your problem? I saw your request for info on our boards. Let us know if you need help.
@55bolo3 ай бұрын
Thank you so much. You’ve saved my Jura 😉. I was about to send it , tried everything and it helped. You’re the Man.
@thejuraguy3 ай бұрын
We love that! Keep us in mind when you do indeed need service. Thanks! Ben aka The Jura Guy www.thebrewgrouptx.com
@ViperDMZ3 ай бұрын
Thanks! This tip worked for me.
@chefbobpensacolavaningan84093 ай бұрын
Help. I turn power on but says switch open and it’s not open. So I open it and says system filling. Then goes back to switch open
@thejuraguy3 ай бұрын
The dreaded "open tap" message. Remove the filter if there's one in there. Open tap. If that doesn't do it, it confirm you've got a clog in the system and need service. Clogs are kind of the worst-they can take forever to find and are tricky to clear. Please fill out a form on our site and we'll provide an estimate for repair, based on your model and location. Thanks! www.thebrewgrouptx.com/refurb
@gordonspicer3 ай бұрын
you inspired me in France to follow your cleaning suggestion. Whilst I usually remove frother system & simply rinse under water. This time on my French supplied Jura E8 machine I attempted without much force to remove the round dial as you showed. After some resistance I came to the conclusion it did not seem to be made for removal.
@thejuraguy3 ай бұрын
The round dial is definitely meant to be removed! A bit of resistance is normal, especially if there's a lot of milk crud. You could remove the frother and soak the whole thing in cleaning solution: maybe that would help it come out more easily. Good luck!
@gordonspicer3 ай бұрын
@@thejuraguy I am most obliged for your prompt reply. GS
@solomonbarket51323 ай бұрын
`I don't know the E8-But on the Z9 the dial on the the face of the frother has to be center postition to remove the dial. There is a notch in the center of the round dial that has to match up to extract the round dial. Try adjusting the dial to center between icons on dial..
@gordonspicer3 ай бұрын
@@solomonbarket5132 grateful. I'll follow your guidelines G.
@thejuraguy3 ай бұрын
@@gordonspicer There are so many versions of the E8. Share a picture to confirm this info. True: the latest version electronically adjust by itself and so must stay in the same position it's removed. I don't recommend twisting this one at all, as it's attached to a motor.
@trudyanneb6694 ай бұрын
Thank you Ben for this video and our ‘new’ machine. Coffee & foam are amazing 😋
@thejuraguy4 ай бұрын
Thanks Trudy! Always a pleasure to help🙂
@martindj19884 ай бұрын
Thanks legend
@thejuraguy3 ай бұрын
You are too kind! Just trying to help:)
@Angelsdust874 ай бұрын
My s95 won’t dispense coffee or rinse . Hot water works just fine and the steam works as well. It keeps saying fill system and then clean unit but I can’t clean the unit if it doesn’t dispense .Any suggestions ? Thank you !
@thejuraguy4 ай бұрын
If this video doesn't work for you, please fill out a form (link in the description) and we'll reply with an estimate to repair your machine.