9 ай бұрын
9 ай бұрын
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@jeremiahlands5416 15 күн бұрын
How can i remove the beeping sound
@tenveoofficial442 14 күн бұрын
May I know what beeping sound?
@jeremiahlands5416 13 күн бұрын
@@tenveoofficial442 usually when you press the keys there is a sound that comes. But interestingly i saw a video yesterday and i have removed it
@beamzworld 19 күн бұрын
How do I get my port number?
@tenveoofficial442 14 күн бұрын
Hi there, could you please send the problem with some explanation to [email protected]?
@vincetsoi 22 күн бұрын
What is the terminal plug pitch 3.5mm or 3.81mm for the rs422?
@tenveoofficial442 20 күн бұрын
3.81mm
@kevsretrogaming 27 күн бұрын
I have this ptz and it can’t connect to the (obs ptz control) whyyyy. My other brand ptz works good but this one doesn’t
@tenveoofficial442 22 күн бұрын
Could you please contact [email protected] or [email protected]?
@kevsretrogaming 27 күн бұрын
I can’t connect my te veo ptz to obs I tried everything and still doesn’t connect
@tenveoofficial442 22 күн бұрын
Could you please contact [email protected] or [email protected]?
@StephanRavendark Ай бұрын
Please assist us with the PTZ control plug-in, and next time, please do so in English.
@tenveoofficial442 22 күн бұрын
Could you please contact [email protected]?
@rompo Ай бұрын
can you show how to set up the ptz controller on OBS and how to connect it to Tenveo PTZ?
@tenveoofficial442 22 күн бұрын
We will try to make the video as soon as possible and upload it. Thank you
@rompo 22 күн бұрын
@@tenveoofficial442 thank you, where can we get the ptz plugin for OBS?
@tenveoofficial442 20 күн бұрын
@@rompo Could you please elaborate your question and send to [email protected]?
@EZRATVONLINE 2 ай бұрын
Can u also this Sanpyl PTZ Camera Keyboard to control the tenveo ptz camera?
@nmptalkshow 2 ай бұрын
how do i assign each camera on a remote. I have 2 of them and when I select camera 1, they all move. I want to assign each camera
@tenveoofficial442 2 ай бұрын
Hi there. Did you notice that there are 1;2;3;...You could use these buttons to set camera 1; camera 2;...
@nmptalkshow 2 ай бұрын
@@tenveoofficial442 I have tried to set them but it doesn’t program. I press 1 and all cameras move. Press 2, same thing happens. The cameras don’t have dial up switches in the bottom to set
@nmptalkshow 2 ай бұрын
@@tenveoofficial442 oh I got it from the menu. Under communication. All option was active. Thank you
@Getluxoficial 3 ай бұрын
Hello, I have a Tenveo Control PTZ Camera Controller Joystick 4D IP PoE Keyboard Controller with LCD Screen for Church Streaming Meeting Education, Support PoE VISCA PELCO-D/P | RS232 RS422 RS485 e duas câmeras PTZ Tenveo Conference Camera 1080P 60FPS with 1/2.8" Sensor, Video Conference Camera PTZ Webcam 20X Zoom Optical HDMI/USB/RJ45 Video Conference Camera for Meeting Room and Telecommuting but the control does not connect to the camera, can you help me, I have done the whole procedure as it is in the video, but it doesn't work
@tenveoofficial442 2 ай бұрын
Hi there, could you please send the problem to [email protected]?
@newcovenantgracegcc2350 3 ай бұрын
I am trying to install and decided to use the HMDI to transmit video to computer. It will not recognize HMDI only the USB3. to USB. Any idea why we cannot use HMDI to upload video to computer (QuickTime)?
@tenveoofficial442 3 ай бұрын
Hi could you please send the problem to info@tenveo and also let us know the camera model ?
@KaraokeHoustonCafeBar 3 ай бұрын
I have been trying to set mine up for two months now. No luck. I have tried to find someone to pay to help me but I get ghosted by everyone. I have tried using this video and copied it exactly with no luck. I have the same cameras and controller.. I'm so bummed out!
@tenveoofficial442 3 ай бұрын
Hi there, are the cameras and keyboard you use from Tenveo?
@KaraokeHoustonCafeBar 3 ай бұрын
@@tenveoofficial442 They are. I contacted Emily and she sent me a set of instructions and videos that are not easily found or maybe unlisted. I was able to get the system up and running thanks to her!
@Getluxoficial 3 ай бұрын
I'm having the same problem, I have 2 cameras and a joystick just like the one in the video
@Getluxoficial 3 ай бұрын
@@tenveoofficial442 Mine are all Tenveo gear
@Getluxoficial 3 ай бұрын
Can you send me this material? I'm having the same problem and can't solve it@@KaraokeHoustonCafeBar
@ironping4091 4 ай бұрын
I'll achieve this setup 1 day!
@coppaitaliadroneracingdrf744 4 ай бұрын
this doesn't work
@coppaitaliadroneracingdrf744 4 ай бұрын
is it possible to connect to the remote controller instead of the camera directly, in order to use preset posizion via IP ?
@tenveoofficial442 4 ай бұрын
Hi there, you also could use the remote control to control the camera and set preset positions.
@ahdasaputra370 4 ай бұрын
Why not connect to remote control sir?
@ericdizon3320 4 ай бұрын
Is this NDI HX compatible?
@tenveoofficial442 3 ай бұрын
This model no. There are some models of Tenveo cameras Yes
@cristianmorales3280 5 ай бұрын
Cant get it to connect with IP Address, can someone please, upload a specific video
@valtonsteve1 Ай бұрын
In NETWORK SET in the settings menu try to change the TYPE from STATIC to DHCP and save it...That work for me so i hope it works for u
@chickencubes 5 ай бұрын
is the remote wireless? or IR?
@tenveoofficial442 5 ай бұрын
Hi there, it's IR remote
@sirtango1 5 ай бұрын
This was SO useful. 🙄
@eawkf 5 ай бұрын
니들이 2찍들이 이렇게 만든거야 누굴 탓하겠냐~~~~ 원래 저런놈들이라는거 몰랐나? 당원이라는게 자랑이냐 너희들 같은 애들이 이나라 이렇게 만든거야
@CHRIS-tp3uj 6 ай бұрын
Can you make a more specific tutorial video on how to use the wireless function? Tq
@salmanrajani1761 6 ай бұрын
Hi, I bought two PTZ cameras and a joystick controller. Since receiving them, the cameras have been giving me trouble with white balance, resulting in over exposed images. I've tried adjusting all of the settings, but nothing seems to work. The joystick sometimes works and sometime doesn't work at all. When I power on the camera's, they go through a cycle to readjust but then it gets stuck in one position and starts to make grinding noises, I have provided the model numbers below. I'd appreciate it if someone can help me resolve the problem, whether it's a firmware issue or settings I might be missing if not how I can return the equipment. Ptz camera # 1 Model Number: TEVO-VHD10N Ptz camera # 2 Model Number: TEVO-VHD10N Joystick Model Number: Tenveo KZ1
@DirkPelgrims 6 ай бұрын
Tenveo doenst have PTZ camerast with PoE + NDI
@tenveoofficial442 6 ай бұрын
Hi we have a model with PoE+NDI-TEVO-VL series. Please contact [email protected] for more details
@DirkPelgrims 6 ай бұрын
@@tenveoofficial442 i don't see them on your website.
@LanceRazon 6 ай бұрын
Does this have ai human tracking
@tenveoofficial442 6 ай бұрын
These are two models with AI human tracking TEVO-VHD620A and TEVO-VHD630A. Please contact [email protected] for more details.
@DanielHubbard86 6 ай бұрын
Where do you find the wire need and the connectors to do this
@danasmah 6 ай бұрын
Hello, please I cannot seem to be able to connect the camera via ethernet. I have followed all the steps. Please can you send me the steps and also a link. Thank you.
@olaoluoladeinde27 6 ай бұрын
Please can you give me the link to download the app, thanks.
@hai70928 7 ай бұрын
tenveo model ai tracking ?
@tenveoofficial442 6 ай бұрын
Yes, for more informtation, please contact [email protected]
@rakeshsolanki926 7 ай бұрын
Hello
@tenveoofficial442 6 ай бұрын
Hi there, may I help you? For more informtaion and questions, please contact [email protected]
@steventaylor6057 7 ай бұрын
Useless video. shows nothing. its just an advert
@PapuaBroadcaster 7 ай бұрын
What protocol of controll via network
@fitriosworo 7 ай бұрын
where can i download the software??
@tenveoofficial442 7 ай бұрын
When you use and turn on it, the software will be downloaded automically
@kingslydaniel9477 7 ай бұрын
I’m using this Camera along with the Tenveo Joystick controller. I’m unable to call the presets through the joystick though. The PAN controls are working and the brightness, Exposure and AWB controls are working with no problem. The Camera and the controller are on the same Network and the protocol is ONIF. Please help me out if any one has come across the similar situation. I contacted support on email and no response and I contacted through WhatsApp no response and they finally responded through Facebook messenger. But super disappointed by the late responses and they just ask questions one by one and when I answer they take a week to respond for each question. Really frustrated and getting to a point to sell it off to someone who can live with this issue.
@leriojrfernandez4261 8 ай бұрын
I tried but it doesnt work
@BruceVanderro 8 ай бұрын
wrong cable & wreong manual inside : kzfaq.info/get/bejne/ha2CnqST3NXdm4k.html
@BruceVanderro 8 ай бұрын
We try it ! Wrong cable & wrong manual inside kzfaq.info/get/bejne/ha2CnqST3NXdm4k.htmlsi=_X_FYgWU3tGQg0ur
@BruceVanderro 8 ай бұрын
We try it ! Wrong cable & wrong manual inside kzfaq.info/get/bejne/ha2CnqST3NXdm4k.htmlsi=_X_FYgWU3tGQg0ur
@gudvooy2 8 ай бұрын
How did you connect the RS 485 protocol?
@JB-qw8dn 8 ай бұрын
Hi! The keyboard controller is soooo each to use and setup. We use this controller with our 3 Tenveo NV cameras over RS485. BTW, it is so much easier to use an Amazon terminal block for this. Take all of the ‘A’ wires from each camera and run to one side of the block. All the ‘B’ wires to the other side. Then run one wire from each side of the block back to the controller. Much neater and easier to find and wiring missteps. The controller is such a great buy for streaming with multiple cameras.
@-electricvan- 8 ай бұрын
What software will I need to download for this?
@tenveoofficial442 8 ай бұрын
Hi there, the Tenveo cameras are plug-and-play. You don't need to download software for it.
@-electricvan- 8 ай бұрын
@@tenveoofficial442 right, but what software would I need to control it with
@-electricvan- 8 ай бұрын
Instead of using the remote
@tenveoofficial442 8 ай бұрын
hello there, you could use OBS to control the cameras instead of the remote @@-electricvan-
@Devhawk124 8 ай бұрын
Any chance we can get a video with English as the operating language?
@jeromenassarah8238 9 ай бұрын
hello
@tenveoofficial442 9 ай бұрын
Hello dear friend, nice to meet you! What could we do for you?
@daniloagds7403 10 ай бұрын
O ruim dessa ptz é o Pan nao tem suavidade é muito difícil trabalhar assim
@elfollonator 10 ай бұрын
I would like to watch test quality image video of this camera
@tenveoofficial442 10 ай бұрын
Hi dear friend, Please check the video we just uploaded. kzfaq.info/get/bejne/e7d8e8Wkvauzj58.html For clearer videos, quotation or any other questions, please contact [email protected]
@NickMcClellan 10 ай бұрын
This does not teach me anything. I can’t see the screen to see what he is doing and he is not speaking to describe the process.
@paulwayne6235 10 ай бұрын
Can I add a second camera to the controller? and where do I get the green wiring blocks?
@tenveoofficial442 10 ай бұрын
Hello dear Paul, you can add a second camera to the controller. actually you could use the controller control up to 255 cameras via RS485. The green wiring blocks comes with the cameras for free.
@waynesouth 11 ай бұрын
i need more info re the ptz that doesnt have hdmi it only has usb , lan , and rsr please help , i have a neolive pro 2 plus and i need to connect and control it via that video mixer
@tenveoofficial442 10 ай бұрын
Hi dear friend, you could connect the camera with the control via lan. Could you please elaborate the probelm to [email protected]?