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Regarding the service error 05:10 for these two models, you must confirm which model you have to resolve it. The 500 GL/2 Card (C7772A) will not work in a Designjet 510 printer. I have had several customers owning a Designjet 510 purchase a 500 GL/2 Card assuming it would work in their printer. The correct part number for the Designjet 510 Formatter (main logic) board are part # CH336-80001, CH336-67001, CH336-60001
The 500 board is available here:
designjetpartsf...
The 510 Formatter Board is available here:
designjetpartsf...