#1 ServiceNow SLA | Introduction of SLA | What is SLA
Рет қаралды 25,428
Күн бұрынThe SLA is Service Level Agreement. It is a contract between a service provider and its internal or external customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet.
This video series is about ServiceNow SLA. If you are a ServiceNow Administrator or Developer and you have to create SLA in your organisation for different tasks, then this video series will help you to learn about end to end SLA in ServiceNow.
ServiceNow SLA Video series-
- What is SLA? • #1 ServiceNow SLA | I...
- SLA Definition • #2 ServiceNow SLA | SL...
- SLA Workflow • #3 ServiceNow SLA | SL...
- Schedules and Duration • #4 ServiceNow SLA | SL...
- More to come
#ServiceNow #SLA #ServiceNowSLA
@Keeeeev 2 жыл бұрын
Hi, Is very well explained for somebody who doesn't know the implementation of SLA's on SNOW, it helped me a lot to be more clear with my team. Regards from México! suscribed!
@sravanisagani7032 4 жыл бұрын
Hi Gaurav, Thank u so much for your videos, really these videos are very useful to us. Could you please post some videos on ITOM?
@poojabomble2347 3 жыл бұрын
Hi Gaurav, Thank you for useful videos can you please start series for Performance analytics also
@sysispgm2791 2 жыл бұрын
Hey, how can you set the SLA for specific SRIs in the dashboard? How to create such a dashboard?
@codexcelai. Жыл бұрын
THANK YOU SIR
@nagashriravindra7746 3 жыл бұрын
Thank you :)
@simhapurilic365 3 жыл бұрын
Can i have paid service for my back end support am working as servicenow developer
@onlinesaidasa9105 3 жыл бұрын
Namaste We must also study Experience Level Agreements as that is picking up now. Thanks
@simhapurilic365 3 жыл бұрын
Hi,
SAASWITHSERVICENOW
Рет қаралды 14 М.
snowexpertrohit
Рет қаралды 1,9 М.
ServiceNow Community
Рет қаралды 9 М.
SAASWITHSERVICENOW
Рет қаралды 45 М.
Servicenow SLA || response vs Resolution || incident sla || SLA OLA Underpinning || #servicenow #sla
SKFacts and ITCareers
Рет қаралды 11 М.
An Introduction to Service Level Agreement |#ServiceNow |#SLA | Demonstration with real time example
ServiceNow Adda
Рет қаралды 5 М.
Thebox - о технике и гаджетах
Рет қаралды 115 М.