10 Tips to Engage Stakeholders

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Bridging the Gap - Resources for Business Analysts

Bridging the Gap - Resources for Business Analysts

Күн бұрын

Stakeholder engagement is critical to success as a business analyst. Yet often BAs will face challenges getting stakeholders engaged on their projects. They don’t show up to meetings, or don’t provide the input you need to successfully navigate the requirements process.
In the spirit of celebrating our 10 year anniversary, I shared my 10 top tips for engaging stakeholders for more successful project outcomes
#1 - Make sure to start your meetings on time
#2 - Make sure your meetings are working meetings
#3 - Ask powerful questions
#4 - Use statements to root out assumptions
#5 - Be quiet and listen
#6 - Use your analysis tools to discover the gaps
#7 - Clarify what you don't understand
#8 - Reflect back what has changed as a result of stakeholder input
#9 - Assign action items
#10 - Be clear when lack of understanding is holding the process up
Bonus #11 - Believe in yourself
Claim your free guide on the 10 tips to improve stakeholder relationships here:
www.bridging-the-gap.com/10-t...
DOWNLOAD THE BUSINESS PROCESS TEMPLATE (it's free):
www.bridging-the-gap.com/get-...
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View the Full-Text Transcript Here:
www.bridging-the-gap.com/enga...

Пікірлер: 51
@BridgingtheGapBA
@BridgingtheGapBA Жыл бұрын
Claim your free guide on the 10 tips to improve stakeholder relationships here: www.bridging-the-gap.com/10-tips-improve-stakeholder-engagement/?KZfaq&Tips%20to%20Engage%20Stakeholders&Comments
@APerson-lk3ys
@APerson-lk3ys 3 жыл бұрын
As a non-BA, I watch these meetings with all the golden gems you have and see the best BA's as almost a corporate therapist who has to help such a living organism function better again.
@productreviews4417
@productreviews4417 3 жыл бұрын
Love the way you explain the stuff ❤️ Thank you so much.
@PhanRegSop
@PhanRegSop 5 жыл бұрын
Saying “What questions do you have?” instead of “Are there any questions?” gets people to share the questions they might not otherwise ask. Try it!
@BridgingtheGapBA
@BridgingtheGapBA 4 жыл бұрын
Great tip! Thanks for sharing.
@itsreallyrona
@itsreallyrona 2 жыл бұрын
You explained this so simply! Thank you! Still so relevant in 2022!
@BridgingtheGapBA
@BridgingtheGapBA 2 жыл бұрын
We are so glad you are finding this video helpful. These are certainly timeless concepts that only get better the more you apply them!
@epvanloon
@epvanloon 2 жыл бұрын
You definitely know how to engage your 'viewers/listeners'. Thank you for this, it's been 10 useful minutes!
@BridgingtheGapBA
@BridgingtheGapBA 2 жыл бұрын
You are so welcome! Glad to hear this video resonated!
@cuppetycake21
@cuppetycake21 4 жыл бұрын
Thanks very practical advice - I like the bonus point. What you've described we do do, but we under estimate our impact. This has been a valuable 10mins
@BridgingtheGapBA
@BridgingtheGapBA 4 жыл бұрын
You are so welcome. And such a great point about BAs often under-estimating the value and impact of these activities on the project and organization. A little self-awareness goes a long way!
@silverraj50
@silverraj50 4 жыл бұрын
Great and informative video, and very practical as well. Thank you Laura!
@BridgingtheGapBA
@BridgingtheGapBA 4 жыл бұрын
You are so welcome!
@sgmc1234
@sgmc1234 3 жыл бұрын
Loved the video. Thank you for putting together such content. :)
@BridgingtheGapBA
@BridgingtheGapBA 3 жыл бұрын
You are so welcome. I'm glad you found some new tips from this video. What was one of your take-aways?
@CoolShaw12
@CoolShaw12 5 жыл бұрын
Well done! thanks!
@christinesolilo5885
@christinesolilo5885 2 жыл бұрын
Hi Laura. Thank you for sharing the 10 tips to engage with stakeholders...Much appreciated❤
@BridgingtheGapBA
@BridgingtheGapBA 2 жыл бұрын
You are so welcome!
@jyothigopalan2472
@jyothigopalan2472 Жыл бұрын
You are amazing Laura! I hv been struggling b so much on difficult stakeholder engagement and this is like a secret recipe ...thanks so much
@BridgingtheGapBA
@BridgingtheGapBA Жыл бұрын
We are so glad to hear that! Be sure to subscribe for more videos, as we address challenges with stakeholders frequently. You may also want to check out our Effective Conversations Template Collection where Laura addresses many stakeholder challenges and gives you specific messaging to use to handle them. www.bridging-the-gap.com/effective-conversations-template-collection
@harishchavan6273
@harishchavan6273 Жыл бұрын
Start meeting on time Truly working meeting Ask questions -powerful -ask why 30 ways Quiet and listen Analyse Clarify what you didn't understand Reflect Action items
@junkjanedoe
@junkjanedoe 3 жыл бұрын
Awesome. Thank you! I subscribed!!
@BridgingtheGapBA
@BridgingtheGapBA 3 жыл бұрын
You are so welcome. Great to have you here!
@AmrGamalAA
@AmrGamalAA 5 жыл бұрын
Nice tips Laura, thank you!
@doyinkci8258
@doyinkci8258 5 жыл бұрын
Hi Laura is it possible to share your email address with me, I'd like to ask a few questions on how I can progress to become a business analyst
@Sundareshvara
@Sundareshvara 5 жыл бұрын
thank you for the tips :) life saver :)
@BridgingtheGapBA
@BridgingtheGapBA 5 жыл бұрын
You are so welcome!
@riddhish02199
@riddhish02199 10 ай бұрын
🎯 Key Takeaways for quick navigation: 00:26 🕒 Start meetings on time to encourage punctuality and engagement. 01:18 📈 Ensure meetings are productive and tied to important project outcomes. 02:42 ❓ Ask powerful questions, including gap-filling questions, to gain valuable insights. 03:10 💡 Use bold statements to stimulate thinking and alternative answers. 03:34 🤐 Be a good listener, allowing stakeholders to work through answers in their heads. 04:28 📊 Utilize analysis tools to discover gaps and ask more insightful questions. 07:11 🗂 Assign clear action items to engage stakeholders and drive progress. 08:06 🚀 Address lack of engagement by showing how it impacts the project. 08:59 📣 Communicate the impact of stakeholders' actions on the project. 09:28 🌟 Believe in yourself to instill confidence and engagement in others. Made with HARPA AI
@salesforcereasun3394
@salesforcereasun3394 2 жыл бұрын
We could definitely change the title of BA to BT for Business Therapist 😂, because you explain the soft touch to asking questions and gaining trust soo well. Thank you 😊
@BridgingtheGapBA
@BridgingtheGapBA 2 жыл бұрын
That's such a great analogy Rafeal. We're so glad you found these trust-building tips helpful.
@kseniap2324
@kseniap2324 Жыл бұрын
Thanks for this useful tips every PhD student should know to communicate with their professors!!!!
@BridgingtheGapBA
@BridgingtheGapBA Жыл бұрын
So glad to hear this is relevant to you Ksenia!
@fullahel453
@fullahel453 4 ай бұрын
My favorite is not understanding the system because the business process isn’t clear. The last try I tried the big bold statement I was let go. Clients can be crazy
@BridgingtheGapBA
@BridgingtheGapBA 4 ай бұрын
There are certainly risks with any way you handle situations like this. And I'm so sorry you had this experience. The reality is, the outcome may have been the same if you moved forward with an unclear understanding of the business process. Some clients just don't get how to leverage a business analyst.
@RamsDestinations303
@RamsDestinations303 2 жыл бұрын
Very nice tips...
@achalarankothge3587
@achalarankothge3587 2 жыл бұрын
very helpful tips thank you so much
@BridgingtheGapBA
@BridgingtheGapBA 2 жыл бұрын
You are so welcome!
@koumospecial
@koumospecial 4 жыл бұрын
Great stuff!
@BridgingtheGapBA
@BridgingtheGapBA 4 жыл бұрын
So glad you are finding it helpful!
@johnaugustine5446
@johnaugustine5446 5 жыл бұрын
Hi Laura! Would you please make a video on roles and responsibilities of BA in product side?
@BridgingtheGapBA
@BridgingtheGapBA 5 жыл бұрын
Check out this video on product management and business analysis. kzfaq.info/get/bejne/kK-JnLKUp7GuhHk.html
@neetuaggarwal9505
@neetuaggarwal9505 2 жыл бұрын
Hi Laura! First want to share my feedback that it’s a great video. I also want to discuss one of my problem here which I am facing a lot these days. Let me introduce myself pls. I am an experienced business analyst and have handled multiple projects in my career so far, but I am struggling with one of my client at the moment. I am just engaged with this client couple of weeks ago and to mention, this client has a huge business running for the last 5 decades almost. Suddenly I have been given this client’s 3 projects to handle at a time and I don’t have any idea of their business. The projects are in pre-project phase which means I have to meet multiple stakeholders from different areas of business and to understand their current processes, gaps and improvement to define for to-be. This is one of the aspect of my role I had just said. I have actually replaced one of their BA who is a SME of business and have everything on her tips and was engaged with this client for the last 5 years. The way she used to handle the stakeholder meetings is not what I can do initially as I don’t have any knowledge about their business. And expectation from me is to handle and run all the meetings with same frequency and speed as earlier BA was doing. Could you please give me some tips here to handle this situation pls? It would be very helpful to me.
@BridgingtheGapBA
@BridgingtheGapBA 2 жыл бұрын
Hi Neetu, Congrats on this new position. It sounds like you are well suited in your BA role and this is a matter of managing expectations for this client, and helping them understand what it takes to be BA in a new domain. I would look for an area you can make the most impact the most quickly so you are adding value, and then build from there. Also, be sure you are well-versed in a business analysis process framework, such as ours: kzfaq.info/get/bejne/ma56nrOVp9uqZHk.html
@neetuaggarwal9505
@neetuaggarwal9505 2 жыл бұрын
@@BridgingtheGapBA Thank you so much Laura for sharing the process framework. Insightful! If you have anything else to help me as you also mentioned, pls do the needful. Thank you so much.
@aliayub4528
@aliayub4528 4 жыл бұрын
Hi Laura! Thanks for the advice! Question for you : what are the "analysis models" that you mention? Can you point me to videos, books, resources? Thanks!
@aliayub4528
@aliayub4528 4 жыл бұрын
Never-mind, saw the other comment you responded to! Thanks!
@BridgingtheGapBA
@BridgingtheGapBA 4 жыл бұрын
@@aliayub4528 Glad you found what you needed!
@ThuPham-zi2od
@ThuPham-zi2od Жыл бұрын
thank you
@BridgingtheGapBA
@BridgingtheGapBA Жыл бұрын
So glad you found this helpful!
@monde1250
@monde1250 5 жыл бұрын
Hi Laura, you keep saying that we must used our business analysis tools to formulate powerful questions. Which tools are these?
@BridgingtheGapBA
@BridgingtheGapBA 5 жыл бұрын
Take a look at these 3 videos: kzfaq.info/get/bejne/a5OiatKC3MCZhaM.html kzfaq.info/get/bejne/iK6UetFovLO7n6c.html kzfaq.info/get/bejne/jduKp5SJmNHepH0.html
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