1993 Subway Restaurants Training Video For New Employees
Пікірлер: 1 400
@billypunkrock55903 жыл бұрын
“The thinner sandwiches are more tender...you can always come back for more”
@TopShelf694203 жыл бұрын
Is it hot out there?
@billys.32583 жыл бұрын
@@TopShelf69420 How's that for ya?
@hey_buddy_waz_up3 жыл бұрын
I like hot fudge sundaes smeared on my nipples. Have you tried them?
@fkos863 жыл бұрын
Allllright 🌝
@jeste41873 жыл бұрын
Ah, the vintage major fast food chain employee instruction video community is so tight.
@roachtoasties3 жыл бұрын
Make friendly conversation with your customers: "Have you tried the lasagna? It's my favorite." "Did you see that huge mess in the men's bathroom?"
@rick357583 жыл бұрын
Apparently they tried the lasagna.
@roachtoasties3 жыл бұрын
@@rick35758 :)
@Dscustomcolelctables3 жыл бұрын
😂😂😂😂😂
@HeathenRocker2 жыл бұрын
@@rick35758 🤣🤣🤣
@danielbarreto832 жыл бұрын
Alright
@latenightchillin3 жыл бұрын
I'm in a dark place of KZfaq. I've been watching 90s fast food training videos for an hour.
@goldleaf8893 жыл бұрын
Allright!
@Anonymouslives3 жыл бұрын
This is a dark KZfaq place? Hmm, not so much - but I suppose all opinions like this are subjectively true to each person.
@Tnenamrep23 жыл бұрын
In that case: I'd like a Big Mac with no pickles, curly fries, a 6" turkey on cheese with swiss... just the roll, meat, and cheese... a medium Faygo... a large Frosty... oh, and tack on some Mini Churros, please. Sorry... and a side of gravy.
@skmc69153 жыл бұрын
Still better than Netflix
@raisa_cherry333 жыл бұрын
@@skmc6915 I never watched anything on Netflix as I don't have it,good for me 😂
@inujosha2 жыл бұрын
I love how they got straight to the point with the last reason a customer doesn't come back: DIE
@rah62 Жыл бұрын
"We kill only 1% of our customers"
@danielschick7554 Жыл бұрын
*Obviously not from our product.
@ThatOneGirlThatPlays Жыл бұрын
honesty in advertising
@ThatOneGirlThatPlays Жыл бұрын
I think im more concerned with the 5% developing other relationships before they move away and die.
@aguyandhiscomputer Жыл бұрын
@@danielschick7554 *Statements have not been verified.
@daelinproudmore50683 жыл бұрын
I'm here because of Meat Carving at the Old Buffet Restaurant. And if you're honest so are you.
@milesf99203 жыл бұрын
Do you also like hot fudge sundaes?
@ShickFap3 жыл бұрын
What grade are you in at school? :>
@Civerius3 жыл бұрын
Im here because hot fudge sundaes
@MegaRafaelloco3 жыл бұрын
@@milesf9920 Is it hot out there?
@mykey393 жыл бұрын
Have you tried the lasagna? It's my favorite.
@theNoobmaster693 жыл бұрын
"I've never been here before what do you recommend?" *Sweaty Old Country Buffet dude bursts through the wall* "H A V E Y O U T R I E D T H E L A S A G N A"
@LyhneInc Жыл бұрын
It's my favorite!
@joshbolton27113 жыл бұрын
It's comically sad that during the 90's we all hated sitting through these videos for our first jobs.. yet here we all are in 2021 .. watching these damn videos..
@davidaulds70312 жыл бұрын
I love these things!
@coooooool12342 Жыл бұрын
Nostalgia is a powerful drug
@connorbowen8867 Жыл бұрын
yes but here it isn't mandatory viewing!
@TalentedLMT Жыл бұрын
Yes, but we are watching them ironically
@booth2710 Жыл бұрын
They were always an afternoon off from the 'real work' ...
@icecreamforcrowhurst3 жыл бұрын
“Hi welcome to Subway. Do you like hot fudge Sundaes?”
@brucecarson17783 жыл бұрын
Lmfao!!! What grade are you in ? Thinner slices are more tender.
@williampotato91013 жыл бұрын
Allriite!
@senerakturk94973 жыл бұрын
Lol 😂 I’m dead 😭
@0nlytati.2x3 жыл бұрын
That’s my favorite
@Rountree19852 жыл бұрын
Boy I’ll say!
@wertdeg3 жыл бұрын
Welcome to subway IM HERE TO FILL YOUR EMOTIONAL NEEDS
@willardfest3 жыл бұрын
I want a Footlong= To fix my broken Marriage lol
@Rundra123 жыл бұрын
@@willardfest I bet she does. She probably can't get a footlong at home.
@jasonm12883 жыл бұрын
I thought it was a joke but no for $4 per hour you must make some pleb a sandwich and provides a counselling session...
@alexlogan2023 жыл бұрын
Queue fart track
@nremac3 жыл бұрын
pog champ free therapy
@justinmckay37553 жыл бұрын
@1:05 1% of customers don't come back because they die.
@boisegameshowguy3 жыл бұрын
Just a little!!! 🥴👌🏼
@CC-wp6ni3 жыл бұрын
i read your comment before i watched the video and i assumed there was a graphic that only added up to 99% and your comment was a joke about the last 1%, but no... they really put 1% die ahahahaha
@ellim42593 жыл бұрын
Umm, question. Are they dying because of the food you serving? That's really important to know.
@WOLFNBEAST3 жыл бұрын
I will be that 1% soon cause I have inoperable cancer. If I can be a ghost that would be fucking awesome
@CC-wp6ni3 жыл бұрын
@@WOLFNBEAST bless you wolf
@phoogoo3 жыл бұрын
Original Subway employee this was meant for: I hate this. Me, stoned, at 1:00AM: This is awesome!
@heathernikki57343 жыл бұрын
Me rn
@joehopp72473 жыл бұрын
Would you like to try double meat?
@TheGozeraye3 жыл бұрын
Ayyyyyyyyyyy me too it’s like you get to feel like you’re an employee but without the commitment
@AlexG1020 Жыл бұрын
why is this comment so accurate
@LyhneInc Жыл бұрын
Allllright
@C_R_O_W3 жыл бұрын
Now if you ever need to apply to a subway you can tell them you don't need training because you watched the 1993 training video. Nothing has changed!!
@jordansalazar86102 жыл бұрын
Bullshit... No V cut
@testicularoxide50552 жыл бұрын
No more U-gouge cut in the bread...🤷♂️
@lh9591 Жыл бұрын
Now they have wonky menus and purposely crap service I swear. Following these instructions, you’d get fired for being “too slow”
@booth2710 Жыл бұрын
except for the near death experiences at the counter sponsored by angry deranged customers
@jasoncary7957 Жыл бұрын
Even the logo!
@kb65303 жыл бұрын
Can't believe I watched this for free, back in 1993 I would have made 4.25 an hour to watch this...
@tbfit78083 жыл бұрын
Shame you would only make $4 more 28 years later
@bullivon Жыл бұрын
@@tbfit7808 lmao you believe that?
@Mugiwara2k Жыл бұрын
@@bullivonit’s true in some places.
@TheAurorAI3 жыл бұрын
Such an awkward moment at 15:08 "so that's quite a sandwich." "yeaaah 😉😉😉"
@jbjoseph4326 Жыл бұрын
He's coming back for momma 😂😂😂😂😂😂😂
@bladerunner1b Жыл бұрын
How my Subway career came to an end. Nirvana was in town and I really wanted to go but had to work that night. A customer came in before the show and accidently dropped two tickets on the floor of which I found and put behind the counter waiting for that person to come back and claim them. A couple hours go by and nobody did SO I just locked the building up and went to the concert. I'm glad I did because Cobain was dead about 8 months later and would never be a Subway customer ever again.
@texaswunderkind Жыл бұрын
Great decision.
@meisteremm Жыл бұрын
Do you think that a poor customer service experience at Subway might have been why Kurt Kobain killed himself?
@michaelpout9701 Жыл бұрын
I'm glad you got to see him live I bet he was great I have his name tattooed on my arm with his birth and death date
@licensedprofessional474211 ай бұрын
This story should be Subway’s next eat fresh commercial 😂❤🎉
@kelseybarton9 ай бұрын
who did you go with?
@eds41693 жыл бұрын
“Is it still hot out there? Allllright.”
@TwinTurboOnly3 жыл бұрын
Gimmie this
@licensedprofessional474211 ай бұрын
Thinly sliced cuts taste better and you can always come back for more. Have you tried our lasagna, it’s my favorite! Hey, did you see that big mess in the bathroom? It smells terrible. Who wants seconds? 😂❤🎉
@JackieAprileJr3 жыл бұрын
" and if you see Jared around, keep him away from children "
@michaelscott29403 жыл бұрын
Lmaooo
@trooper326 Жыл бұрын
We won't be seeing that guy for a while.
@mglmill5082 Жыл бұрын
First Pizza Hut, then Old Country Buffet and now this. What am I doing with my life….at 2 am in the morning? Lmao
@adawn92919 ай бұрын
Have you seen the Wendy's beverage training video? It's my favourite.
@bullsfan03237 ай бұрын
They may come in handy.
@Dr.JeremyDunks3 жыл бұрын
This white collar fever dream of how human interaction occurs is absolutely bananas.
@SkinniJ2 жыл бұрын
One of the truest statements I’ve ever seen in my life like holy absolute shit lmao.
@danielschick7554 Жыл бұрын
SA: "Look man, I get paid minimum wage to serve you dog food grade lunch meat on what the Irish supreme court considers bread shaped cake."
@sdhomeguide634311 ай бұрын
@@danielschick7554this deserves top comment
@RobbyJ9910 ай бұрын
@@danielschick7554this is too good 😂😂
@Duskofdead9 ай бұрын
Exactly what I was thinking too. Even when I worked these jobs in the 90s (Subway strangely snubbed my application-- still offended) I remember thinking, what about the structure of these jobs makes these companies think these guys doing the bottom jobs have any reason to care if people come back? There were no bonuses, commissions, not even really any real promotion potential for these positions. They didn't give people (and still do not) making food at the direct point of sale any motivation at all to care if the company sank or swim or if nobody came into the store, yet seemed to think they just should care.
@amberbest69423 жыл бұрын
I feel so many emotions watching this!!! Subway was my first real job in 1992, and my training video was nearly identical. I worked in Hawaii, and the tourists could be so damn rude. I was required to wash my hands between EVERY customer! Wish fast-food employees would still be as professional today. I certainly had to kiss customer ass, upsell, make small talk, etc. I miss the top cut on the sub, but I can see why they no longer do it-me and my coworkers CONSTANTLY cut our fingers because of the way you have to do it, like all bloody hell cuts. I couldn't eat bologna for 10 years because the Cold-Cut-Combo was our best selling sub-hundreds per day I would make! Hated the dumb club card, pain in the ass, waste of time. If you think people in the video looked super dorky, in the time period we also thought they were super dorky. To sum it up: never thought I'd be watching a Subway training video 29 years later, at 12 am, on a little thing called a cell phone lol😱🤯
@l21n1810 ай бұрын
Damn tourists
@JohnSmith-4U10 ай бұрын
good times
@cocoarecords9 ай бұрын
Damn awesome story haha
@dougnew81528 ай бұрын
I hated cutting the tops they don’t have to do that today
@calsavestheworld8 ай бұрын
So that... wasn't marinara?
@MariachiDelMarBaja4 жыл бұрын
Does she like hot fudge sundaes?
@milesf99203 жыл бұрын
FitzRealty they’re my favorite. : sweat drips down forehead :
@kappas63443 жыл бұрын
Did you catch the game last night?
@milesf99203 жыл бұрын
@@kappas6344 have you tried the lasagna.... it’s my favorite.
@peterson88keyz3 жыл бұрын
Alllrite!
@donny2343 жыл бұрын
gimme that
@FallouFitness_NattyEdition2 жыл бұрын
I miss that old look of Subway. It was so unique
@lkzprd3 жыл бұрын
Anyone else agree that there should be a 'Training video Actor' training video?
@itsascaryworld978811 ай бұрын
😂
@AdamasOldblade3 жыл бұрын
Not going to lie... I honestly miss the black and white old timey photos in the interior of Subways.
@lionelhutz51372 ай бұрын
Have you tried the old Coney Island subway station, it's my favorite.
@MrIdasam3 жыл бұрын
This makes me proud to be a Subway employee even though I've never been one.
@kxmode10 ай бұрын
I was a Subway employee around the time of this video, and it was not fun. I quit after the second armed robbery.
@georgeLUVharrison7 ай бұрын
@@kxmodeI need story time.
@tren38011 ай бұрын
As a former Subway employee of the early and mid 90s in a small town I can confirm DIE is a reason people did not return.
@duanerackham95673 жыл бұрын
Is this the carving guy here too? Wow went from subway to buffet carver! What a success story Allllright
@technokid6663 жыл бұрын
“ Gimme that “
@JustSkram3 жыл бұрын
have you tried the lasagna? It's my favorite
@joehopp72473 жыл бұрын
@@JustSkram what grade are you in school
@JustSkram3 жыл бұрын
@@joehopp7247 allllright!
@MaxwellBenson803 жыл бұрын
6:38 I have no neck can I have a shitty grinder?
@kramerbassplayer10 ай бұрын
They dont tell you what it's like when the store is jam packed with customers
@foxyfoxington26519 ай бұрын
The "bad" example is pretty much every experience I've ever had ordering at a Subway.
@MrFunkadeIic3 жыл бұрын
"I'm hungry today, so, I think I'll try that." So, some days this guy isn't hungry. Some days he is.
@heatherb9123 жыл бұрын
😄
@tomwilliams7391 Жыл бұрын
One thing that hasn't changed in 2023 is how out of touch people on high salaries in head office are with what the atmosphere is like on the shop floor in these large companies
@secularargument10 ай бұрын
You think they’re out of touch? Lol nah. They know, they just don’t care and would rather keep up the charade for business purposes.
@HungAF Жыл бұрын
I love these old training vids. There’s something oddly comforting about them
@youtubin22211 ай бұрын
especially due to the fact we don't have to work there lol
@timweedon278510 ай бұрын
That's because they're back from before the world turned into a piece of crap!
@infraredplayer10 ай бұрын
The white noise
@beetlejuice42410 ай бұрын
That’s because your a dinosaur
@user-zv7to9nf3i9 ай бұрын
Ok boomer
@mikehawk1203 жыл бұрын
Yup, during my senior year in 94, I lived on my own and worked at a subway nights. Was good times.
@nfugitt8910 ай бұрын
The "bad" example at the end is hilarious. Aside from the guy taking a personal call and for too long, it was totally fine. The people behind this had no idea what actual customer interactions are like and how people hate upsells
@theyearwas14739 ай бұрын
That was along the lines of my thinking as well, I've gotten far worse service in The last 5 years most places, than the first guy gave. Other than him distracted at the start I think he did fine minus the yelling into the back.
@KyleBrownIsALoser7 ай бұрын
That guy also has pretty good taste in music imo.
@FatalChaz3310 ай бұрын
I love seeing them cut the sandwiches in the old style. I miss that.
@lh9591 Жыл бұрын
The loud “rock” music and too cool for you attitude seems the exact vibe Jimmy Johns was going for in the early 2000s.
@joetri103 жыл бұрын
Watching training videos for you work AT work - Nope Watching training videos not for you AT home - Hell YEH!
@bls5205 Жыл бұрын
To the point comment, sad, but true! 👍
@GeorgeMonet4 ай бұрын
Read in Jesse Pinkman's voice.
@LaserRotShow3 жыл бұрын
1% can't come back because they DIE
@icecreamforcrowhurst3 жыл бұрын
The 1% don’t eat at Subway anyway.
@tonyponchopeters Жыл бұрын
I worked at a Subway when I was 16 back then and I couldn't believe Subway's way of cutting the top of the bread into a canoe to make all sandwiches.
@Anna24529w3 жыл бұрын
Subway employee: we wouldn’t want to lose you as a customer. Oh, yes we would.
@wendyokoopa70482 жыл бұрын
You referring to the lowered quality or the hiring of spokespeople no one likes?
@lennypayne42417 ай бұрын
Lol
@greenpeppers14014 жыл бұрын
I work at a subway and decided to skip through this to see whats changed, by the looks of it, nothing much lol.
@OldDustyVHSTapes4 жыл бұрын
This was my training video from 1994. Good to see that 26 years didn't mean much t them :)
@greenpeppers14014 жыл бұрын
@@OldDustyVHSTapes I mean obviously theyve added a butt load of sandwiches and bread types and drink options and pizza options. But like, the classics are still there, and almost exactly the same.
@ConfusedMan0524 жыл бұрын
@@greenpeppers1401 did you miss the way they were making sandwiches?
@Snuzzled3 жыл бұрын
Well they don't do the boat cut anymore. I miss that.
@pileofwit3 жыл бұрын
Urgent: Do they still hand cut bell peppers! Asking for a friend.
@pwrfl23573 жыл бұрын
Reasons for not patronizing… dead. That’s gold right there!
@pokedude10410 ай бұрын
Times must have really changed because the last time I went in to a subway the 40 something year old lady behind the counter just went "whadda ya want?" without even looking up at me and then made me a sandwich that was 70% lettuce. I didn't say anything for fear of making her angry
@schaeferschaefer262410 ай бұрын
10:22 I’ve still got mine. A buddy of mine at the subway used to hook me up with extra stamps.
@Sean19833 жыл бұрын
They make the sandwich right in front of you. If you were paying attention, you would've seen the onions...
@carriem64273 жыл бұрын
Right ?!
@bdjoh0113 жыл бұрын
Not to mention they put on the sandwich what you tell them to.
@ushoys3 жыл бұрын
@@bdjoh011 Yeah but what if I didn't really men it?
@salsacat72 жыл бұрын
Now hang on a minute. Maybe it was a phone order. Then again, why would she open a phone order in the store? Wow… that was much more analysis than I was anticipating
@ecb19793 жыл бұрын
"Use suggestive selling with body language" -drapes self along counter
@zms80923 жыл бұрын
😂😂😂😂
@rah629 ай бұрын
Every Subway worker I encounter nowadays exhibits none of these model behaviors.
@Jcshh9 ай бұрын
“The customer DESERVES to be given the correct change”
@alexlogan2023 жыл бұрын
I want to work at Subway now just to use the line 'I don't wanna lose you as a customer' when dealing with an angry customer that i made angry
@rdred8693 Жыл бұрын
Make that dream happen.
@alexlogan2024 ай бұрын
Hahaha dude that's hilarious
@TexFedboi Жыл бұрын
I worked at Subway back in 1992 I remember this video
@LukaDaGoat77 Жыл бұрын
Am I the only one that watched the whole video? I don’t why, but I seem so invested.
@TipsyMcStumble823 жыл бұрын
I like how the irate customer music starts out as horror movie music and then moves to country western shootout.
@Silvergun_Raven3 жыл бұрын
I miss the inside wallpaper and it always had that amazing Subway smell. Now, the three in my area are inside gas stations and just looks like your typical place to get food.
@KidGloves21124 жыл бұрын
I remember when Subway used to cut a notch from the top of the bread. Now they cut it through the middle.
@justinmckay37553 жыл бұрын
Those were the best.
@ansleyjackson33393 жыл бұрын
Exactly. I believe they called it boat style cut. Now when I ask for that cut none of the employees know what I am talking about. It was so much better for keeping the toppings in.
@willkrummeck3 жыл бұрын
yeah I was just asking if they still do it that way, some pizza places used to to this cause they put more sauce and melting cheese.
@amberbest69423 жыл бұрын
I love that cut too, but as a former employee, me and everyone I worked with would cut the shiz out of our fingers.
@ImCastorTroy83 жыл бұрын
@@ansleyjackson3339 I honestly believe the reason why they don’t vote cut anymore… It’s because of the quality of bread it is so bad and the bread is almost hollow on the inside. If you look at this video you can legit see how thick the damn bread is…. I remember having this in the 90s when I was about seven and it was one of the best sandwich I’ve ever had. Had one last week and I could barely finish it it was so nasty
@FlyingSaucerEyez Жыл бұрын
That got a footlong double meat double cheese and a large drink got 7 dollars. That same meal now cost 16 dollars.
@technokid6663 жыл бұрын
This reminds me of Dante talking about his barrage of stupid questions: “ Do you sell hubcaps for a 72’ Pinto? Ohh Minitrucker magazine! “
@ungabunga6735 Жыл бұрын
I like how the subway employee didn’t look annoyed because the customer didn’t start off with the length and type of bread at the beginning of the order.
@Wythaneye10 ай бұрын
Is it just me, or did Subway taste so much better back then?
@aveuch3 жыл бұрын
Nobody's gonna comment on dude's excessive blinking? 😵
@RabidNemo3 жыл бұрын
Honestly that probably has to do with the filming lights. They used to be extremely hot and bright. They pretty much use LEDs now so although they're still bright they're not quite as intense as The ones used in the past
@deepsleeprelaxtravel490911 ай бұрын
Whenever i think i hit rock bottom with training videos the next one pull me down to a new level of putrefaction.
@etothej Жыл бұрын
I worked there in the 90s and I definitely watched this video! Was so much better back then. Subway is a mess now, and so unaffordable!
@scaryjerry81243 жыл бұрын
Or just put on gloves., So glad they made that mandatory👍🏻😬😬
@licensedprofessional474211 ай бұрын
Eat Fresh! 😂
@flizzycat Жыл бұрын
Can't wait to see a ytp out of this
@TheHeadlessHorseman3 жыл бұрын
14:58 opportunity missed to ask her out on a date to a soft ball game but atleast he got excited about the quite the sandwhich comment
@raisa_cherry333 жыл бұрын
😂😂😂😂
@licensedprofessional474211 ай бұрын
The sub club card would’ve solved this problem! 😂 Free subs and dates with purchase! 😅 Wow, that’s quite a sandwich! 😮
@JulioLopez-xz5kx4 ай бұрын
If she likes softball, she might not like what he's selling...
@booth2710 Жыл бұрын
Revised for 2023: 'always keep a baseball bat under the counter' ...
@licensedprofessional474211 ай бұрын
and a grenade 😂
@hrshy491777 Жыл бұрын
Interesting way they used open the bread loafs back then. It’s crazy how expensive subway is now
@robribant67163 жыл бұрын
Very typical corporate thinking. Blame the employee. 68% customer loss because of poor service. Hey, maybe if they pay a better wage they will get what they want, better attitude and more customers.
@ionutandrei42243 жыл бұрын
Facts
@alexlogan2023 жыл бұрын
Well... You wouldnt want to make the customer loss % low in a customer service video
@UncleHoCM3 жыл бұрын
Better attitude comes with good work ethic and character, not higher pay. A crappy employee with a raise will just be a better paid crappy employee.
@pivottech88813 жыл бұрын
@@UncleHoCM Then give the stores idk a secret shopper every idk 2-3 month, Sloppy joes on the line, Does a shite job report to head office, 3 strike system failure to fix their attitude either re training or the sack. And besides the subway pay really does look bad.
@bidoof83613 жыл бұрын
that's the typical Millennial attitude and why you guys get nowhere in life. if you're good at your job and you provide good customer service you're going to get paid more. nobody owes you a living and if you don't know how to behave like a decent human being and provide good customer service don't take a customer service job. why so many businesses fail in America people have the same attitude you do and they get complacent. they forget the customers are actually the ones giving them the paycheck.
@debrickashaw93873 жыл бұрын
Make small talk with me while im there to pick up my food and i most likely will never come back
@jondickinson68303 жыл бұрын
You sound miserable
@debrickashaw93873 жыл бұрын
@@jondickinson6830 don't talk to me
@jondickinson68303 жыл бұрын
@@debrickashaw9387 fix your life
@poopypants88153 жыл бұрын
I agree. Just give me my sandwich with clean hands and I don’t want small talk.
@poopypants88153 жыл бұрын
@@jondickinson6830 go to a subway and enjoy ur small talk. U need friends
@fabioazevedo32283 жыл бұрын
I’m only here because of that damn meat carving video. Now I’m addicted to training videos.
@licensedprofessional474211 ай бұрын
Thinly sliced cuts taste better and you can always come back for more. Have you tried our lasagna, it’s my favorite! Hey, did you see that big mess in the bathroom? It smells terrible. Who wants seconds? 😂❤🎉
@pivottech88813 жыл бұрын
"Heres our bro-sure" is subways version of "Allright!"
@licensedprofessional474211 ай бұрын
Thinly sliced cuts taste better and you can always come back for more. Have you tried our lasagna, it’s my favorite! Hey, did you see that big mess in the bathroom? It smells terrible. Who wants seconds? 😂❤🎉
@antwandurham99653 жыл бұрын
Can't believe this was the year Jurassic Park was made. That movie was so advanced for the time.
@gutturaldarkness3 жыл бұрын
“So.... its quite a sandwich.” “Yeaaaahhh ;)”
@CockLobster2 жыл бұрын
"Mmm 12 inches". "Take it alllll!"
@mareksumguy18873 жыл бұрын
“Emotional needs” 🤣🤣
@licensedprofessional474211 ай бұрын
That’s Jared Fogles specialty! 😂
@bryans53393 жыл бұрын
Early 90’s Subway was the best.
@aaronsmith1993 Жыл бұрын
I love the whole you have to act courteous as the customer chews you out portion as if the Customer isn't an adult who is responsible for their outbursts and condescending tones
@floraflowers8 ай бұрын
Not to mention the free drink. In reality, we all know managers would flip out if you offered something for free.
@Dosko7 ай бұрын
@@floraflowers What a hilariously awful concept: reward immature toddler behaviour from adults with free stuff, thereby incentivising them to do it even more in the future.
@ronniemartin50883 жыл бұрын
Fun fact... Subway was the choice restaurant of the infamous "Golden State Killer"👍
@jasonm12883 жыл бұрын
He should have blamed it all on a low payed employee at Subway ..the customer is always right
@tempestsquall58822 жыл бұрын
So that’s what happened to those 1% of customers that never come back
@njam1013 жыл бұрын
I've had "sandwich artists" who were much much worse than that guy in this video. I've seen two guys working behind the counter get into a fistfight. Also had a young female worker cry the whole time she was making my sandwich because the manager yelled at her.
@isoSw1fty3 жыл бұрын
Ha
@animateddepression3 жыл бұрын
Bet the sub seasoned with her tears was the best you’ve ever had.
@njam1013 жыл бұрын
@@animateddepression HAHA,
@Yandelvillegas Жыл бұрын
@@isoSw1fty u fake
@BionicPig95 Жыл бұрын
Eh, dinner and a show. Sounds alright to me.
@ducc764 Жыл бұрын
At least the old country buffet video seemed more geared toward actual customer service. This video just made me feel like like I tried to sell everyone food they didn’t want.
@licensedprofessional474211 ай бұрын
Thinly sliced cuts taste better and you can always come back for more. Hey, did you see that big mess in the bathroom? It smells terrible. Who wants seconds? 😂❤🎉
@straightpipediesel6 ай бұрын
The Old Country Buffet was all about serving less food by charming people. This is about selling more food.
@retromario61303 жыл бұрын
Me: he’s my coupon for the cheap sub, and please don’t talk with me. No, no drink or cookie.
@uTubeNoITube3 жыл бұрын
And they understand your broken ass English?
@raisa_cherry333 жыл бұрын
Dunno y but the way the customer made face at the employee and angrily put the sub on the counter accompanied by the dramatic track lol I am cracking 😂😂😂😂😂😂😂 19:27 oh the hyperbolic 90s!
@c.c.17412 жыл бұрын
Walk into the subway in my town. They get up angrily, tell you they're out of whatever you want to order, and if you do buy something refuse to take any bill over a 10
@mrcoreynitro2 жыл бұрын
Sounds about right
@RETROGEMS2 жыл бұрын
Last few times I was at a Subway, it was insane. They were usually out of something, one time they were out of ALL BREAD. Or the employees closed the Subway shop anytime they felt like it, literally hours before closing time, two, three hours before closing time. Once, me and two other people (didn't know them), walked up to the shop to get a sandwich, finding it closed hours before it was supposed to. Through the window, one of the employees was just staring at all of us, standing stock-still & refusing to move, LOL. No sandwiches for us! Finally, it shut down altogether. Oh well.
@licensedprofessional474211 ай бұрын
Next time you should order some napkins and a cup of ice to go! 😂
@RETROGEMS Жыл бұрын
I miss the old 80s and 90s decor at Subway!! SO nostalgic. I used to love going there as a kid throughout the 90s & getting my little treat: a cold cut combo on wheat or a meatball on italian bread, six inch always with the american cheese. The smell of the bread baking when coming through the doors was downright delightful. People can talk all they want about the sandwiches now but I still really like 'em & think they're nicely made. My favorites now are the steak & cheese & spicy italian!
@tnlone3 жыл бұрын
Director, "Why don't you put your hat on backwards and chew some gum..." (guy does it). Director - OSCAR MATERIAL.
@Mehmehmeh7462 жыл бұрын
I didn’t know Subway was around this long. I only knew of it’s existence once those mid 2000’s commercials started playing.
@Amp661 Жыл бұрын
Jesus, dude, how old are you? Subways been around for decades.
@huntertuggle26673 жыл бұрын
The cookies in the 90's tasted much better than today.
@itsj66113 жыл бұрын
Low-key I miss the old subway wallpaper.. 🤷🏻♂️
@salsacat72 жыл бұрын
“That’s quite a sandwich!” “Excuse me? That’s quite a judgment”
Funny, sure, but also impressive. It's mind-blowing in what detail these franchises optimized the customer experience already 30 years ago.
@CreachterZ Жыл бұрын
This is a story from ‘92. I got a job at Subway. The fella assigned to train me showed me how he licked clean the utensils. He, along with others, told me about the drug dealers in their trailer park. I think I excelled because I could speak. Halfway through my first day the guy that hired me told me he was moving me to another location that had problems and was making me an assistant manager. I quit. If I was that good relative to your other employees at that point in my life, we’re all in trouble.
@licensedprofessional474211 ай бұрын
Well at least Jared didn’t show up to satisfy his emotional needs and then train you! 😂
@JerryLa834 жыл бұрын
@ 3:42 ...Just raw dogging that lettuce
@bobbyr29723 жыл бұрын
Idiot
@paulchristopherlittle3 жыл бұрын
she fondled it a bit first
@ILoveRavenclaw93 жыл бұрын
Why was that actually pretty natural and a decent example of good customer service
@tempestsquall58822 жыл бұрын
Well you were watching a customer service training video soooo…
@mr.peanutbutter69693 жыл бұрын
*Gets $20 bill from customer* *Gives back $193.46 as change*
@hannahlabyrinth19452 жыл бұрын
😂
@licensedprofessional474211 ай бұрын
I like those odds 🤔 let’s go to subway! 😂
@spaghetti98453 жыл бұрын
this is presented slowly to enhance understanding - meaning "we slowed it down because we know most people who work here aren't very bright"
@licensedprofessional474211 ай бұрын
That’s why they call them sandwich artists! 😂
@jesselp503 жыл бұрын
How and why am I watching this on a Saturday night?
@TipsyMcStumble823 жыл бұрын
Hey it's been a long pandemic for everyone. I've been on a binge all day.
@Ombrophobic Жыл бұрын
Holly crap I just realized the sandwich “artist” is not wearing gloves while handling her food. Jesus man I was born in 82 and grew up in the late 80s and 90s keep forgetting how much of a “no Fucks given” world we used to live in pre 911
@licensedprofessional474211 ай бұрын
How many plastic gloves are wasted every day with every customer at every franchise location globally per transaction? 🫨
@Ombrophobic11 ай бұрын
@@licensedprofessional4742 I’m sure a lot… but if you wanna risk getting hepatitis/ stomach bugs / salmonella etc be my guest id rather “waste gloves” than get sick. Cry more over wasted gloves my little man🥴
@stjosephwilliams3 жыл бұрын
This video should have been hosted by Jared Fogle at a school cafeteria hahaha
@doubleot3 жыл бұрын
1% of customers don't come back because they die? There's really no way to prevent that, unless they're dying because of your food, and if that is the case, customer service shouldn't be your top priority.
@trooper326 Жыл бұрын
In order to capitalize on this fact subway now offers to cremate the deceased in their bread ovens with the purchase of three sandwiches.
@straightpipediesel6 ай бұрын
If you ran the ideal business, then 100% of your customers don't come back because they die, since that's the only thing nobody can control (especially a nationwide chain where people can't move away). What it's showing is 82% of customers leave cause they get pissed off at something, and 14% leave because another store did a better job.
@skelter1153 Жыл бұрын
This is back when Subway wasn't *TRASH* *.* The ingredients and Bread were definitely fresher way back when.
@xyz99_73 жыл бұрын
The way she aggressively places the sandwich at 19:31 makes it seems like she was about to throw it at him
@kenmanwou10 ай бұрын
I remember getting the kids’ meal back in the day with the round bun and the off-off brand toy. My mom never wanted to eat there though because she hated the fact that they didn’t wear gloves back in the day.