This was a master class in less than 10 minutes.

How to know you're being sold by Chris Do: 1. Chris has gone very quiet 2. You are explaining how you need to give money to Chris

I know a lot of your audiences always comment this but I'm gonna tell you anyway: THIS IS WAY TOO GOOD. I can't believe I'm watching this for free

Blair's facial expressions - priceless!

What's crazy is I sold to a client once without realizing I was selling, by simply sympathizing and empathizing with how their business problems at a personal level... This was 5years ago... and it only clicked right now.

I'm not gonna lie, I was smiling when Chris started asking him about the "expertise outside of your team" part. Literally the conversational equivalent of a slick DM slide-in.

I'm imagining an NFT of Chris Do as a "smooth criminal". That whole B&W sequence? NEVER. SAW. IT. COMING. Well done!

No amount of book reading is able to replace this type of real life impromptu conversation. This is so important and thank you Chris for sharing your mastery to the world of creatives. You are the man. And more this format please!!

Best non-pitch pitch ever! Blair's 5' of not noticing he's being sold. Pure gold!

Blair's remark on homeschooled people is really thought-provoking for me! Please do more content with Blair on the channel!

The thing that isn't mentioned here is the #1 thing in Win Without Pitching - establishing your self as an authority in the mind of the prospect. Chris is obviously an authority in the design world, and even in the context of the conversation, Chris is the interviewer, he has total authority. That's the power element. Then your focus in the questioning and the references to his book and admiration for his work is the presence, and the warmth, on top of the position of power, it takes to come across as incredibly charismatic in a conversation.

‘Sales’ is such a passion killer, being of service where there’s a transaction isn’t. It feels different and sounds different even though the outcomes are almost entirely exact. A wise man once told me ‘serve, don’t sell’ 😉 it’s worked amazing ever since

I seriously thought Blair was playing along, then I realized he was thinking deep about things he really needed to be well designed. It’s easy to read sales concepts like this in books, harder to see it in action. Great job in demonstrating this. Awesome content as usual 🙌🏽

MASTERCLASS. Chris picked up on what the previous pitches were about and asked his first question around that. But his flair is so slick that it seems like a normal conversation between Chris and Blair. His wording and the follow up questions are top notch as well. He's like a silent assassin haha This was amazing to watch. Thanks a lot!

So good to be able to see Blair and Chris' facial expressions during this conversation, and seeing Blair slowly put his guard down as Chris engage him by caring about his business problems. Thank you.

Chris you're really smooth 😂😂 I love how this comes so effortless.

I giggled at Chris attempt when he started, when Blair caught it I really cracked up 😂 .. that was very very good 👏👏

I think what's crucial about learning how to sell like this is that you're guiding the prospect through telling you what they need themselves rather than you telling them what they need, so they're in essence selling themselves, becoming aware of the need, and you're there at the end to deliver what has been shown to be their biggest need. Everyone likes the sound of their own voice and if they come to the conclusion as to what they need on their own, their is really no selling left to do.

The whole b/w portion- cleverly done and edited in post-production (I say that because that editing choice made this comment possible!). I'm insanely curious to just listen to an episode, a podcast, or even read a book full of questions that propel conversations. Thank you for this!

"Win Without Pitching Manifesto" is an absolute game-changer. As a designer myself, it completely revamped the way I think about sales. Very curious about Blair Enns' next book, and very cool video.

Other creative and entrepreneurial speakers like Chris would charge $5,000 for you this type of content. Too much gold in this conversation. Thanks Chris and Blair. 🙏🏼

Chris’s willingness to pause 7:05 and let his prospective client wrestle with the question was golden. He added some restatements of the question, but didn’t rush to change the subject or move out of the slightly uncomfortable silence.

I've done 7000 sales in Telecom over 3 years, and done sales coaching B2B. I immediately picked up on Chris going into a need analysis mode to look for sales keys when talking to Blair. It felt a little bit awkward to me though. I felt the tension of not trying to get caught selling. So if I was to give some advice, it would be to: 1. Be more assertive when asking questions. Think of it like asking a friend about a movie. You don't really think about your speech pattern, you just ask. 2. Don't ask people if they want to spend money. You're giving the client an incentive to say "No". You're a sales person, he's a future client. Of course he will he paying for it, because you know your value. 3. Blair already sold himself when stating that he'll need a designer. Now it's just your job to finalize the details and get the contract signed. In essential this is a sales conversation: - Greeting - Make prospect to talk about themselves - Ask questions leading to sales opportunities - Look for problems / plot holes in the prospect's story - Use facts to remove fear - Create trust by showing expertise - Provide solution to fill the holes - Get acceptance to move forward - Finalize details - Future Expectations - Ask if you can help with anything else - Welcome Client - End call I worked in B2C customer service, with inbound sales as a value add to the call. Basically an undercover sales department. We got trained to solve a customer's telephone/internet issue, while running them through a subtle sales call procedure, and end the call with sales finalized within 10 minutes. I sold approximately for $120k a month alone just through customer service, with a 200% HIT rate at my best. (Basically means every caller bought two products each) I had around 100 calls each day, so in a month, I did around 2000 sales calls. I sucked in the start with 0 sales in a week, so don't give up. Everyone can learn sales. I loved Blair's analysis in this video. Fantastic content. I'm a Sales Person learning branding, so these videos were such a nostalgia trip for me. Thank you 😄👏🏼

The eyes of Chris when he realized he has passed the test. Priceless.

Oh my god Chris. This was mindblowing. I learned a lot from just watching a 16 minute video. 👍👍👍

it clicked when Chris started talking about the timelessness of the book :) nice one

Blair, thank you for recognizing homeschooled kids! It’s so true!

I was on this clubhouse and it was amazing after the second question i was able to get were chris was going with this but... The smirk of Chris at minute 9:18 of this video gave it away 😂 haha

Thank you Blair Enns for writing a motivating book! And thank you Chris for making us aware of the book. It was a great read and helped me understand my true value as a designer.

And another thing l learnt when you were pitching to Blair is that - you have to know much deeper about the client during a conversation, because Chris you were into his business need deeply until he realised ohhh Chris wanted a sale

This made my day! what has worked for me is: know if the person has a problem, then identify what is the problem and if the person is interested in solving it. In my experience, the prospect does the talk and I'm there to understand them and if I can help with something, then I will guide them through my solutions.

Statements tell, Questions sell. Loved it.

He made a MASSIVE point about homeschooled kids in terms of communication and the exclusion of age hierarchy. Human 2 human all day! This is gold! 🔥💰

This is GOLD! I love these roleplays, these videos are gonna blow up Chris! Diagnosis is sooooo important and learning the customer's pain points before going in the pitch.

Chris is my Jedi Master, Blair is my Jedi Grand Master, I'm a Youngling to this pitching :(

I knew that this was an amazing video the first time around, and everytime I get a chance I watch this again. This has probably been my 15th time re-watching it, and It's amazing that I could finally see it in lenses which I understood both the perspective of Chris, and the perspective of Blair, it's really beautiful to see moments like these captured in video and learn from it.

This is one of my favorite videos on this channel. So insightful!

I had no idea I was speaking that slowly. 😂

Lately I'm often told I'm a great conversationalist, so thank you Blair and Chris for giving me another confidence boost when that was brought up. Great video!

That was super interesting to watch. Selling to a sales expert is a challenge for sure. The second attempt wasn't that bad. Chris made such a twist trying to sell Blair, so impressive. Gotta love what he said - marketers are the easiest people to market, lol 😉

This is the best video in a while, so much value! Great video!

I had to stop the video with a few minutes left to write a comment. THIS VIDEO IS EVERYTHING I WANT IN EDUCATIONAL CONTENT!!! You give the wrong way, and then you break down how it could have been done better. You did it the correct way, then broke down that stuff. Then from there you got feedback from the other side which gives me confidence that what I am doing actually helps someone else instead of taking. In the end, I the fear of not being able to do a “sale pitch” is lessened drastically. BRAVO. More content like this PLEASE!!!

Someone in PR and internal communications can solve Blair's problems. Nice work Chris!

I'll need to watch this a few more times, what a masterclass in determining and offering services... just by chatting. You make it look effortless Chris, and I've recommended your channel to some colleagues here at tech companies in Taiwan. Truly excellent stuff.

That was so smooth, I did not realize you had begun the sales pitch. You had closed the deal, he was ready to write you a check, before I had noticed what had happened and it was already over.

This was from the funniest + most insightful videos about sales from The Futur, totally loved it! Thank you, thank you, thank you!! P.S. Everyone careful when talking to Chris, he might be able to sell you a pile of trash for a few thousand dlls (he'd never do that of course!).

I realized the shift of energy. The guy named Blair started actually talking like Cris went quite and he just started. I knew it was epic. I closed my eyes and listened. Muted and visualised and then Systemized it. Boom!

This is so spot on Chris. I'm an introverted designer like you were and would forever kill my ability because I felt like an imposter among my peers and trying to 'sell' too hard to people instead of asking and listening. But what really helped me was to make make meetings much more conversational, asking lots of questions of the people I met with. And do you what, everything flowed so much better, I got to find out information and issues the client would of normally been reluctant to discuss willingly and discuss possible solutions. As a result i now have more productive and useful discovery sessions, my new business prospects are more confident because by being a friend they start to develop trust and open up. So yes, let go yourself, be a friend and ASK, ...DON'T TELL.

S.A.L.E.S. S - Serve A - Ask L - Listen E - Empathize S - Summarize Thanks for this, Chris! 💙🚀

😅👌

Loved how you went monochrome when Chris started selling, this content is Golden! The roleplay was awesome, Chris give us more opportunities to practice selling :)

This video was awesome beyond usual. I have realized that the word 'sales' has wrongly been hard-wired in me. Watched this video 3 times and will come back to this one more time. There was no mention from Chris about services he provides. There was no mention or promise by him about achieving increase in sales. There were no words of praise/flattery either, yet so IMPACTFUL!

This is mind blowing. I did notice when Chris started selling though. I however just admired the way he detached himself from it and made it all about Blair. Thanks again to your wonderful contents.

This was so good LOL. I def feel validated in my own methods when I speak to my clients, while (as always) learning more on how I can refine the process! Now to continue watching these videos so that my brain can download these talk patterns and implement them into my own conversations. Awareness is key~

Ahhh Blair Enns is the best ever, love everything he does, first found him on your channel, then he did a podcast on Motion Hatch I think, and then I bought all his books, even Pricing Creativity. I actually worked in sales at one point but his methodology and the way he puts it is the most genius of any sales book I've read.

It been few days watching your content, its amazing every episode is just like a master class in itself

wow...that is awesome Chris, so smooth and I am not even realise it if the screen is not b&w

Terrific video lol, love watching this play out and I definitely recognize that I have failed to be a good listener in client calls, I tend to want to talk a lot about how great me and my team are. Lots to learn still.

Value-packed video. So much to learn from the way Chris approached the sale. We have to be proactive in identifying areas where we can add value. It’s our responsibility to ensure that we're not just offering services, but truly addressing the pain points and aspirations of our clients. Just having an authentic conversation, and asking value questions with a genuine heart and an intention to help will be far more effective and appreciated by the client than many high-pressure sales that just try to "get the close" in any way possible.

I have implemented this principle not only with potential costumers but also at home lol...and it works very well too. Thank you so much

You came into my life at exactly the time I needed to grow into a new direction. Thank you for this. I believe EVERYONE can benefit from knowing how to sell something, a product, an idea.

Thank you both for this MasterClass in Sales. 🙌

Chris gracias por estos videos! Thanks for your videos.

Couldn't agree more with this , you guys are so so lucky to learn this from this video or content from this channel.I had to be in the streets learning my mistakes iterating and developing on my own. I am still learning and looking for good mentors and this channel couldn't be any better. I respect you guys as what you are providing is something that cannot me be learnt in an easy way. Lots of love from India.

Was super focused on listening, that i thought my mind was tripping when the video slowly fades out to grayscale. My 16 minutes very well spent! Thanks!

Bravo! Thank you for this, Chris. I realized that I do this all the time--just need to do it with regard to business!

Seems that much more important to be able to say, "we know the person that can accomplish x". Great content!

Wow. That was as amazing as watching a movie, to have it all revealed that way is mind blowing. The good part: It's an informative movie. Thanks Chris!

Grateful of You Chris Do!!!!

Wow, so much gold in here! It's stuff/concepts I've heard before but no one has really explained them well or in detail and the actual practice/example part was super good!

That was awesome! Thank you so much!

Masterclass, as per usual. I hope your viewers also understand how important it is to not "show too much" of their projected plan and how they'll solve the problem. There are evil people who want to mine strategic thinking and creative direction. Personally experienced this as a young professional. Looking forward for the next one, Chris. Onwards that 1 billion goal. Looks like have more superfans.

Talk about people, where mention their likings... indulge them into the conversation, ask questions.... Awesome thankyou Chris Sir, Blair and the Futur team...👌🏻👌🏻

What Blair said about homeschooled kids is so true. I get asked all the time "how about your children's social skills". Well, they talk to kids and adults with confidence. Love this video Chris! I wish could ask Blair more about the LMS aspect of his business.

The moment Chris was like "What keeps you up at night?" I knew it was coming.

Eye-opening, I love it! Thank you!

Chris....these tutorials are really fun and educative as well, l really do appreciate the effort you put in teaching us as creatives❤

This was the absolute best! So clever and funny. Chris, spot on!! Loved it!

i was on what chris was doing from the start 😃 ... i remember from his videos how to sell and i picked up on what he was doing . i felt happy spotting it . i am going to try this today .

First time coming across Blair Enns, I love this guy. I'm already learning so much from this video.

Slick Chris ! Loved it, Blair Enns is a legend, you guys are awesome, thank you.

this was a LESSON! I'm completely blown away by this

Golden nugget of information and value! Once again! Thank you so much!!

The way Chris do trigger his pain points was literally dope 🔥 He made him speak about his pain points like in just few couple of seconds not even minutes. Now that sounds like a pro

Chris that was so good! Very helpful to watch

Real nuggets in this video, thanks for sharing!

This was helpful. Thank you

Really loved this one. It really felt instructive.

Great video once again. Thanks :)!

Thanks! Good stuff - as always!

This was so valuable. Thanks Chris

Great content. I just got hooked on your content and I think Ive listened to 30 videos at least in 3 days. Thank you! I cant wait to try the learned techniques on my next conversation with prospects (Im a gardener from Hungary)

Loved it!

No sales or energy that would make the prospect guard up at all, the pure intention of values adding and being authentic coming from Chris Do is top class. 🎉 100% Value content❤ Love this content, thank you so much for sharing this.

Masterfully executed. This is what great teaching looks like!

So helpful!

Excellent work guys.. love it

very informative and an impressive demonstration. The sell was so organic

That was masterful, Chris. Thank you!

14:26 Chris looking dope for a profile picture