Love this video! Also, pro tip on customer service (from someone who has worked it over a decade): Let clients know what you’ve done to go above and beyond (promos, education, etc) for them. Even if it seems obvious, it reinforces your commitment to their satisfaction to them!

Can you make a video on relationships between nail techs 🙍🏻‍♀️💁🏾‍♀️🙎🏼‍♀️ I've noticed some techs even educators, that seem to keep information to themselves, like in a secretive or selfish way, I've also experienced some toxic competition here and there, I would like to hear your perspective on that 😉

My mom always said if your work area or your car is a mess than your home is worse. If you don’t care in the public eye. Than what are you like in private at home? I am not a clean freak but my work place is spotless. I am not a tech but this is for all work areas. Thank you for bringing this up.

Thank you for these important keys. 😊💯

I love your videos, its the best nail education I think I can have, I've learned so much! 💖 TY! Please don't stop doing this 🌺

I have a few ideas. I’m wondering about how to live with artificial nails. How long we can wear hard gel or acrylic nails and so we have to take a break? Not to be gross but personal hygiene is a bit challenging with nails, like using the bathroom! Also I do a lot of baking. I wear surgical gloves when I make dough (or any cooking) because I don’t care if I’ve brushed and scrubbed my nails it’s still a bit dubious to me. Besides clean up afterwards is so much easier. I think of how not get injured. How to protect your manicure. I’ve broken a few refinishing furniture. I’m having to rethink how I complete tasks. I’ve attended a family get together and we sat up taking shots most of the night and the next morning I tripped up the steps (I swear I was sober by then!!! 😆😂) and broke an acrylic nail, tore my nail bed, hurt like a bitch and bled!! I was able to reattach another nail a day later for protection. It wasn’t that bad in the end. And don’t get me started on texting! 😂 So far I carry a pen knife in my pocket for some tasks. Maybe this is a not so obvious discussion to have.

Amazing video! I’m getting licensed in September thanks to you guys ❤️

Love love love this video

Thanks for this

Very on point tips! Thanks for the discussion.

This was such a good video! Yes cleanliness is soo important. Thank you guys for bringing relevant and quality content.

Omg Moana is one of my faaavssssss!!!!!!!! ❤️❤️❤️❤️❤️❤️❤️

Customer service, cleanliness, organization, continuous education, and marketing. You’re welcome 👍

I had to comment when I heard “customer service”. YN definitely practices what they preach. The people in your customer service department are the best they are top notch. 👍👏💕

TRACEY! Rockin' the Doc Martin's! Good video too 😊

❤ Love your videos. They are inspiring.

btw guys, the fiber gel is amazing !

Same Traci with inside voice coming out

What's the Discord link?

Raise prices!!!

What I’m finding is that clients, especially the younger gals, don’t want a relationship or are loyal with a nail tech. Anyone else?