Sadly, all of these air traffic controllers weren't really recognized. They played a huge part for not only recognizing but strategically and safely grounding and landing all aircraft within the United States! God bless them and thank you!

Almost 21 years and it is still horrifying to listen to, especially knowing the outcome. RIP, some of us will never forget.

Nydia Gonzalez was so kind, so calm… Betty Ong, may she rest in peace, was so brave and calm… two amazing and heroic women!!

Betty Ong is a brave hero for calling for help when she knew it would likely get her killed if the terrorists caught her. When they lost contact with her, my heart dropped. It was too soon for flight 11 to have struck the building yet, so I wonder if they caught her on the phone. I can't imagine the terror that she would have been in.

It’s been so long. It still hurts to the core. RIP to all the brave souls on that day.

I was working for Delta this day. It was insane how much confusion there was. How many times the stories changed at first about what happened, what kind of aircraft, which airlines were involved etc. And then going outside about 2 hours later to hear zero noise at one of the world's busiest airports. We'll never forget.

After 22 years, this is still the most emotional, descriptive, painful and intriguing bit of media, because of it’s reality. You literally relive and envision all of the panic, chaos, disbelief and dread in these voices. The brief sounds of the screaming rebellion and terror of Flight 93 is beyond words. RIP to all victims and hope the terrorists are in Hell’s agony

Huge respect for Lydia, AA Reservations Supervisor.

The genuine dread that man at 15:50 expresses when he finds out that the hijackers are in the cockpit gives me chills. He knows immediately that the chances of this ending well are slim to none.

I was 10 years old and watched the towers come down live on the news. Today, I work for American Airlines. I've heard stories directly from my coworkers, and my heart breaks for them every time.

RIP Betty. So brave. ❤

It’s been over twenty years and bring back so many memories. I worked for American Airlines as a pilot, flying that airplane and working that day. Odds were 1 in 75 that could have been me. Had a Flight attendant crew that was based in Washington and knew those who died. Two quit the next day. Such a change to life in America as we knew it. Lest we ever forget…there are those in the world who wish us harm and we must alway remain vigilant to the threat to our homeland

I’ll never forget waking up in Australia as a 10 year old to the news. At that moment my Dad walked In the door from night shift, weeping. He worked for a U.S company. They’d stopped the factory that night, and watched it transpire live on the big tv’s in the cafeteria start to finish, nothing to be heard in the silence but grown Aussie men sobbing. Dad told us we may need to send donations over of clothing, toys- it was still unclear if half of Manhattan had been flattened along with the towers. We dutifully each lined up some of our best toys and put them in Dad’s car, certain he could somehow take them across the Atlantic to America in his Ford Falcon.

Retired Air Traffic Controller here. Thanks for posting. Very chilling. I was supposed to be flying that day in the cockpit with the pilots. My coworker wouldn't swap days off so I couldn't get my trip to workout. Glad it didn't. I ended up keeping my vacation day off which was 9/11 and woke up to all this at home. My sympathy for all who worked that day. I know that was hard on all of them. To all who lost someone, my heart goes out to you. 😪❤

22 years and we have not forgotten the heroes and victims and everyone touched by this horrific event. Forever rest in peace to the 2,977!

still sends chills down my spine. RIP all people who lost their lives.

Air traffic control is one of the most stressful jobs without this kind of horror. I am amazed at how calm and controlled they are able to remain in under these horrible conditions. Real heroics here.

There's nothing more horrific than being an ATC, cop, firefighter, or civilian, seeing and feeling the horror unfold, and powerless to stop it. Those of us who were around then, we'll never forget y'all's efforts and love u all.

To all the people blaming ATC for bad communication, you clearly do not understand the timeline of these events unfolding. Most of this communication was happening simultaneously. And not necessarily in the order in which the video presents it. The first two planes were hijacked around the same time, it wasn't 30-40 mins later as the video might suggest. Use your head.

The worst is the hijackers telling everyone to remain calm. Like leading sheep to the slaughter. 3:40 Call to AA emergency line to report AA11 crew have been attacked 8:10, 8:53 AA11 hijackers leave their mic on 13:10 Boston flight service has an AA11 flight crew member on the line 17:45 Confirmation that AA11 was hijacked and south of Albany NY following the Hudson river towards NYC. 19:44, 20:00 First reports of a fire at the WTC 20:21 First request for military response 23:45 Otis AFB is put on battle stations. Panta 45 & 46 are the call signs for the F-15s. 28:35 Otis AFB scrambles Panta 45 & 46, heading 280 deg, alt 29000 33:53 First mentions of UN175 38:44 Suspect they have a 2nd hijacking now 39:45 They see it hit the WTC 48:46 First mention of AA77 1:01:26 "Gopher 06" (cargo aircraft) tells ATC that he sees AA77 descend then crash into the Pentagon. ATC initially refers to him as "Gopher 86" 1:25:05 U93 cockpit mic is on and sounds of crew being attacked 1:26:25 U93 hijackers leave the mic on and broadcast that they have a bomb on board 1:34:30 U93 is reported to have crashed in PA 1:39:54 Authorization to shoot down planes that are headed towards cities and refuse to divert is announced. Many people have blamed Logan airport (Boston) for lax security but the fact is some of the hijackers connected from Portland ME to Boston. They did this thinking that a regional airport would have weaker security and passengers on connecting flights do not pass through security again. The other flights left from Newark NJ.

I'll never forget that terrible day. I'm over the pond in England and I was in my office at the city council. It was after lunch over here cos of the time difference. Suddenly there was such commotion, with office worker's telling us what they'd heard. Just awful. I visited ground zero the next year to pay my respects to your beautiful people.

21:30 “is this real world or exercise” one of the most chilling statements, this whole situation still feels unreal. RIP to all the innocent souls lost and love and support to those that suffered. I can only imagine how hard it still must be to come to terms.. ❤

Well, it’s been exactly 22 years ago today. And I still am deeply emotionally impacted by what happened. For some reason my empathy is overwhelming. I read an article about one of the jumpers today and that really hit me hard. Anyway, I hope we will move closer to world, peace, and further away from chaos. Peace.

I remember being alone watching the late night news in Australia, when the broadcast was interrupted with the live footage of the first plane "accident",.. then watching the 2nd plane hit live... then I was awake all night watching the horror unfold until 11am the next day.. in tears, wanting to help somehow & not knowing how... Years later when I was in NYC at ground zero I remarked to an American lady that I couldn't get over the complete & utter kindness of strangers toward me the whole time I was in NYC (carrying my heavy suitcases up & down subway stairs, asking me if I needed help everywhere I went before I even knew I was lost, returning my lost items, just having my back).. I told her I'd always heard the "rude" New Yorker stereotype my whole life, & was shocked to find the opposite. In her loud NY accent she replied "Oh Yee-ah! People USED to be like that here, but that all changed after 9/11. People really started lookin' out for each other y'know..." I was suddenly overcome with so much pride for all the American people who let it make them better rather than bitter... that something good could come from something so awful.. and whilst it's typically Aussie humour to be amused at loud displays of "American Pride", I kept hearing my heart say "God Bless you America". It still does. I pray that without tragedy, may you all be this UNITED again..

The air traffic controller scrambling everyone away from flight 93 was impressive. And the cooperation between the pilots relaying info shows teamwork. And just foreshadows the days to come. Such a horrific day for our country but what amazing strength that came from it. God Bless America 🇺🇸 and may the ones we lost Rest In Peace 🕊

As devastating as this audio is, the comment section is incredibly wholesome. There are people from everywhere sharing their stories from that day. The goal of this was to tear us all apart, but it truly brought us together as global brother and sisters. As an American, I want to thank all those in and out of our country who helped us adjust to a new, depressing, and terrifying normal.

Absolutely impressive how ATC, pilots, so many people coordinating as BEST as they could in a absolutely HELPLESS situation. May everyone RIP and THANK YOU to everyone working so well and professional as a team in the absolute WORST of circumstances!!! 😢😢😢

This is one of the best compilations of the radio and phone traffic for that fateful day. It does a good job of demonstrating the confusion happening that day and what seemed to be a lack of a central reporting and communication process for this type of event. I hope they've used this to fix some of the issues and challenges of that day. Rest in peace all those who lost their lives that day.

This is always so surreal to listen to. It’s amazing how many controllers can remain composed during something like this. It was easy to hear “MAYDAY!” from Flight 93 and screaming/struggling, followed by what sounds like hijackers sending transmissions. Handling this entire situation required so much individual coordination and heroism….and that’s an understatement. America was broken but also united as one that day. We need to remember this.

Nidia Gonzales was also a hero that day. Her calm and comforting voice was the last one poor Betty heard.

I am absolutely amazed by the professionalism of all of these people. The military is trained for crisis but, I can't imagine being an air traffic controller, which is already highly stressful, having to deal with this horrific tragedy, and keep it together. Thank you all for your service. To all the first responders that day, thank you. RIP, to all those lost that day. 😢💔

This is the toughest thing I've ever listened to. I'm extremely impressed how everyone's attitude was "I will continue to do my job to the best of my ability." I salute you all.

Anna Allison was on American 11 going back California where she was working as a contractor in Toyota Design center in Long Beach. I was a temporary IT tech. I configured her Toshiba Laptop for dial-up. This was Sept 6th, a Thursday. She told me she was going to Boston for the long weekend and she wanna make sure she can remote in to her dept for some works. RIP Anna.

When they refer to plane passengers and “souls on board” it always gives me chills. These recordings are essential to see what was going on behind the scenes but man it’s tough to listen to. Never forget! ❤

Thanks for uploading this. Gives a human context to a traumatic experience for all of us listening to this, even many years after the events. These recordings are a testament to the professionalism and dedication of ATCs, dispatchers, and military personnel on duty that terrible day. They were so admirable, and I give thanks for them. So touching to hear the sadness in the ATCs voices as they realized the horror of what was transpiring

My husband was working as an air traffic controller in Portland, Oregon that morning. I was finishing up a night shift as a nurse. I was a little glum as 9/11/01 was my son’s 19th birthday-his first away from home as he had just started college in Texas and I was missing him. The day shift nurses started coming in, saying “turn on the TV”. Just then my husband called me at work (something he NEVER did) and told me that he was staying late as they were landing every plane in the country as quickly as possible. I passed this on to my co-workers who said that this can’t be true, it would be unimaginably difficult. But they did it very rapidly. I have seen a video of the radar that morning and it is eerie as the little blips disappear. I went home to sleep. When I awakened I was told that a building had collapsed. I remember thinking “I guess it wasn’t a dream”.

Difficult to listen to this but important to be remembered. The rising stress levels were generally met with professionalism, quick conversations passing along the facts, identifying what was speculation. The behavior of all was impressive. Finally, kudos to whoever put this together for ending it with a true roll credits moment. This was 102:07 well spent.

I started listening to this video and started to cry. I cannot finish listening to this video. I feel so much sorrow for all the people who died or lived through this horrific attack. I feel it in my body and soul. God Bless all, especially those who survived, those who died, and the friends and families of all. Rest in Peace under the wings of Angels. 🙏

I remember this day as if it happened yesterday, absolutely an unimaginable event that the entire airline’s community, pilots, companies, controllers, NORAD, attendants, passengers, etc all performed to the very best of their abilities as professionals and hero’s. My sincere thoughts, prayers and my utmost respect for all involved in this tragic situation and sincere sympathies to all those who lost their loved ones. No doubt we are much safer in 2023 and certainly more prepared. Much thoughts for all the towns, countries etc with all the cooperation in getting all the plans grounded and assisting all the airlines getting out of the air and parked. Should prove to all humans we come together in major events, no matter the country, how fortunate we are! Thanks for posting!

Doesn't matter how much time has passed, this is so heartbreaking.

This literally brought me to tears and made me physically ill. My heart breaks for ALL the souls( except the hijackers)on the planes, the first responders, the people in and around the trade center buildings and their families. God bless America and may we NEVER forget.

I was in nyc in a meeting in a conference room at 8:40am when the first plane hit the World Trade Center. I watched the second plane hit from our office balcony at 35th st. We had colleagues staying at a hotel outside the Pentagon who described hearing the plane fly overhead before crashing. I went into a kind of depression for at least six months after September 11. This recording came up in my suggestions and it really takes one back to the events of the day. The shocking horror of it all. The coming together too. What a very dark thing to have happened. God bless all those who work to keep us safe.

The professionalism and level headedness of these people are amazing. Thank you for everything you did that day, and hugs for what you continue to live with.

19:45 / An unimaginable and heart-stopping realization…my blood pressure is sky high just listening to this. Difficult to listen to but necessary in order to fully honor what happened that day. #NeverForget

I was 21 years old and was in Canada on a fishing trip with some of the finest first responders I have worked with in my career when this all happened. We were so remote in Canada and technology still so limited at that time that by the time we even knew it happened it was already over. Thousands of American lives lost, 343 of the finest first responders included in that and a day that will never ever be forgotten. I spent 10 years as a 911 dispatcher and can tell you that the feeling they were having was that of being useless. You know you have a shit ton of emergencies going on, you have to remain calm, you have to remain clear and concise as everyone else out there needed them. I have never worked a hijack or dealt with anything of this magnitude but I can understand it to a degree. This is what true trained professionals do daily all over this world that most people overlook. From the radio dispatchers to the pilots, controllers, to the military, to people like flight attendant Betty Ong who tried her best to help this in any way she could America appreciates everthing you did and tried to do. You fought the best fight you could with what you had to work with. God bless you all!

Over 20 years and this can still make my heart clutch. 💔 Thank you for finding and sharing

I'm a 2004 kid so I wasn't alive when this day happened. However, as a private pilot, listening to these transmissions and radio calls really give me a feel of what kind of horror went on that day from an aviation perspective. Props to all of the controllers, pilots and military personnel that went into this day unknowing what was going to happen and then handling this situation with the utmost professionalism despite what was going on.

Flight 93 was a flight that a friend was captain on - but he was off for medical reasons and was not working. He used to commute to San Francisco from Seattle to make that trip, and he loved that flight. Every time I hear these recordings, I think of him. He was a fabulous pilot and wonderful person. To be clear, these radio transmissions are more chaos than one would think. Protocols and communications were modified following 9/11 in order to avoid duplication and misinformation. That said, they did as good a job as they could do given the circumstances. Bless them for their service.

On this day, aviation was never the same again. I remember going through Air Force boot camp in 2008, my MTI told us what it was like after the planes hit the towers. He was newish to MTI job and he said he was like 2-3 hours late to work every day. The lines to get on base were backed up. Security forces had .50 caliber machine gun nests spread throughout every gate entry pointing directly at every car wanting to enter. If you wanted to prank the gate, that day was not the day to do it.

The controller who impressed me the most was the one who vectored all the traffic away from Flight 93. Awesome job. I am an ATC, but was off work that day. I was based in OK then, but now in TX. It wasn’t just commercial aircraft who were grounded. All general aviation was too.

It's so hard listening to this, and not being able to do a damn thing to stop it. All the controllers, pilots civil and military and all the other airline staff did an amazing job in the most harrowing circumstances.

I WILL NEVER FORGET. I feel the need to watch all the 911 documentaries every year and will continue to do so.

Almost 21 years have passed, and this is still bone chilling, and mind numbing. I knew 2 people who were directly impacted by this attack on our Country. They were engaged to be married, and were both at work, he was in the WTC south tower, and she was in a neighboring high rise. They were talking on the phone when the second plane struck the south tower. His last words were "oh shit" and the line disconnected. He was never seen or heard from again. She believed that he watched the plane heading straight towards him.

I was an active private pilot at this time. I was at home, wasn't planning on flying so I just watched. I woke up to the WTC on TV. Listening to this is fascinating to me, the confusion and the terror. I felt so bad for the controllers who were helpless to prevent anything. I was happy to get back in the air but I was not based at an air carrier airport, so there was little danger. Just the same, I carried a gun for a month when I flew.

Listening to this 22 years later it still feels like it was yesterday.

I remember I was a month into a deployment for Intrinsic Action 01-07 with the 1st ID "Big Red One" out of Ft. RILEY in Kuwait when this happened, and watching this on the Allied network station when the first plane hit the WTC. The scope of our operations went from standby to full alert and crossing the border into Iraq. To this day this still hurts so bad listening to this knowing how it played out. God bless all those that lost their lives that day, their families, and all our brothers and dear sisters that have laid down their lives down in response to a very hateful series of events that took place that fateful day. May we always remember that day, the people we lost, and the tears we shed, but mostly may we never forget the love we have, and share as Americansfor each other. I love you all, regardless of any petty disagreements we might have with each other at times. Never forget, honor and love each other, as we honor those whom made a choice that dark day to willing give up their lives to give other Americans they would never ever meet, a chance to live. It's an honor to have served our country but an even bigger honor to be free in this land our America.🇺🇸❤

This is the reason right here why I joined the Marine Corps right outta high school in 2005. I went to boot camp Sept 11 2005

All these years later and these audio clips still shake me to the core. The ATC operators and the people on the grounds reactions as they piece all of what is happening together is chilling

I was sworn in as a police officer this day, as I was taking my oath the first plane hit the WTC. What should have been a happy day showing my family around the station and showing where I would be working. Instead I was put into the street to protect one of the city’s major attractions and worked 5 12 hrs days in a row. Was a very dramatic way to start a career!

I remember this day very well. I was crying when it happened and it still makes me cry to this day. It's been 22 years and a lot of us will never forget! These people handling the aviation logistics don't get the recognition they so much deserve. R.I.P. to all those souls we lost that day. 🇺🇸

Notable parts. 0:47 American 11 stops responding to Boston ATC. 3:50 Call from stewardess on American 11. Reporting another flight attendant has been stabbed. Hijackers attempting to get into the cockpit. 6:00 Confirmation hijackers breached the cockpit. 8:00 Lost contact with flight attendant. 8:20 Hijacker speaks over radio multiple times 13:38 Description of hijacker and indicates rapid descent of aircraft. Describes attack on passengers by hijackers. 15:34 Lost connection with flight attendant again. 19:52 Reports of fire at WTC. American 11 has already hit WTC. 23:55 NORAD scrambling fighter jets to New York airspace. 34:06 United 175 confirms hijacker threats on American 11. 35:10 United 175 asked to recycle transponders, ignores request, unable to reach. 38:40 United 175 rapidly descending via Newark towards WTC. 39:55 United 175 Hits WTC. 41:55 Boston Central decides to shut Boston airspace down. 43:55 General advisory to all airborne aircraft to increase cockpit security. 47:50 NORAD scrambling fighter jets out of Langley. 48:48 American 77 first contact. 49:10 American 77 not responding. 52:05 Indy Central dispatcher notifies of American 77 not responding. 53:10 Indy Central contacts Company (American Airlines). 56:50 Boston ATC contacts FBI. 57:26 Confusion over which planes hit WTC. 1:02:43 Confirmation American 77 has crashed into the Pentagon. 1:04:09 Major confusion over whether American 11 hit WTC. 01:10:12 Washington Center contacted. 1:13:25 Confusion of possible hijacked aircraft near White House. 1:17:38 Langley scramble jets to White House 1:18:56 Boston Center Military reports hijacking (United 93) confused as Delta 1989. 1:24:18 Confirmation that Delta 1989 has not been hijacked. 1:25:11 Screams over radio from United 93, rapidly descending. 1:26:30 Hijacker heard on radio. Plane warning systems in background. 1:27:25 Hijacker heard again over radio? Weird noise. 1:28:10 United 93 radio transmission, hijacker confirming bomb on board and demands. 1:29:42 ATC Command Centre is issues order for all ATC stations to recheck all flying aircraft for hijack. 1:33:30 Discussion over rocking of wings in flight suggesting possible struggle in cockpit. 01:34:46 Speculation that United 93 has crashed into the ground. 1:38:56 Confirmation from Washington Center that United 93 crashed near Camp David. 1:39:38 Vice President has cleared orders for fighter jets to shoot down aircraft that will not comply with direction.

As 9/11 approaches, so do the memories. This audio compilation is an important piece of history & it shows how incredible the air traffic controllers handled the horrible events of that day. NEVER FORGET.

I will never forget that day. I talk to my kids all the time about what happened. My oldest boy was3 months old. I remember where I was and what I was doing. This day broke me. I have never been to NYC but all those lives lost all those families shattered. But what breaks my heart even more today is that there is so many who have forgotten, they forgotten how we as AMERICANS pulled together as a nation and prayed for NY and all the families, they forgotten how regardless of the color of one's skin those who were able to help rescue those that were injured or even recover bodies of those that had died. Why can't we as a nation come together and be what we once were(ONE NATION) 😢

Born this day a little over 21 years ago, i was born a couple hours before the first plane hit. As ive grown up ive spent a lot of time looking back and watching and learning about this day. Think of the horrific acts of the hijackers and the heroic acts of civilians and first responders makes me cry and i hope our country never has to endure something like this again

9/11 changed my work for years after that. I worked at an air force base and the next day after, the base was locked down so tight it took me 4 hours to get through the gate so I could get to my work place. Nothing was ever the same at work after that. Longer hours, non stop overtime, shifts staggered so people could get on base quicker due to security measures. Barricades were put up all over the place at the gates. The ripple effect that one event can have on the lives of others is mind boggling.

I remember being in 7th grade the day this happened. The teachers had the tv’s on and parents were picking up kids. People didn’t know what was happening and had no clue what to expect next. Really terrible day and the folks that lost there lives will never be forgotten. Thanks to all the first responders and military.

as hard, and heartbreaking as videos like these are, they're necessary to take in so that we never EVER forget what happened that day. i just got back from NYC and the Memorial Museum. hardest thing I've ever had to walk through. I couldn't stop crying. so many heroes that saved thousands of lives while losing their own.. idk😢😢😢... this stuff really hurts, but I can't forget... I won't forget. God bless each and every one of those people.

I was 17 and a senior in high school when this happened. I remember exactly where I was that day. I lived about 40 miles from the Flight 93 crash site. We heard at first that the plane crashed at a large hotel in the area. They later corrected that and verified the flight crashed in Shanksville. It’s near Somerset, PA, literally in the middle of nowhere. The plane flew over my town. My aunt and uncle saw it flying erratically over their house. They saw the numbers. All of the hospitals in the area were put on alert, and all emergency crews were sent there. My mom had to be lifeflighted that day due to having a heart attack. When they found there were no survivors, they dispatched one of the flight crews to take my mom. They had to get FAA clearance to fly, and they debated about it a few times. It was literally up and down for a few minutes. They made it to where my mom needed to be, but they were grounded after that. My mom was literally the only civilian in the air after the planes were grounded. It’s weird to think about how close we were to the terrorism in a little small town in Western Pennsylvania. It could’ve been me and my family and friends. You’d think more about it happening in the cities, but not in small town America. It’s crazy. I’ve been to the crash site. The way they memorialized the victims was just something. I also believe in divine intervention. Nobody on the ground was killed due to that crash. The only nearby buildings were a couple of houses that were maybe about a mile away. It’s like it’s holy ground, and it definitely feels like a sacred place. Those people were heroes.

I was a passenger on a hijacked plane back in the 80’s. Our flight out of Miami ended up going to Cuba. The hijackers had Molotov cocktails but no one was hurt, the pilots just complied. What happened on 9/11 was so completely different from what happened to us.

This audio recording has me experiencing goosebumps all up and down my arms. I’ll never ever forget this! 😭

I come and listen to this transmission every year on this day

After the heroic air traffic controllers grounded all the planes, civilians had to figure out what to do next. My brother worked at HQ for a large, national company. He was in charge of coordinating travel. With everyone landing where they weren't planning to, everyone wanted a rental car, and of course, the rental companies didn't have enough cars for this kind of event. He was making phone calls, finding out who had a car, and could they swing by another city/state and pick up so-and-so, who was stranded without a car, and bring them home. It took several hours to do, but everyone ended up with a plan to get back. This was perhaps one of the only times no one traveling complained about being inconvenienced. They were just glad to be on the ground and alive.

I’m amazed at how calm everyone is… I know they are professionals but they are working outside of the parameters. The thing is when something so terrible happens it brings out the best quite often. Blessings to all those who lost loved ones and total respect to all those souls that died.

A day that will never be forgotten as long as I'm alive. As an ex-flyer, we still see all aviators, no matter from which nation, as a global family, and may my family all be remembered with joy and happiness (zl). Our passengers were always placed in our care for the duration of their journey. This day, their fate and ours was beyond our control. For a job we were trained hard for, the realisation must have been horrific for the crew and passengers, and no training could ever prepare you for that. Tonight, over twenty years later on listening to this video, and, as I always do on the 11th September, I raise a glass to my crewmates, passengers, those on the ground and all others affected by this most hideous of events on this fateful day. It was the day the world changed. May your G-d be with you and grant you peace, irrespective of your faith.

Still brings 😢 to this day. 5 months before my child was born. I tried everything to sign up to defend her life. And now she serves to defend mines. Terrible day. Will always have me crying no matter how many times I watch it

I had been working for AA reservations for one year, and was on my way to work in DFW across from the FAA building in Arlington. I had a 6 month old at home. I took calls for four hours before I lost composure and had to go home. So many scared people trying to locate their loved ones. It still weighs heavy on my soul.

This day will always send chills down my spine. I was going to college that day at the age of 19. I was listening to the radio. When I walked into my classroom is when I found out that the first Tower had been hit. Listening to this brings back those memories of sadness, anger, despair, powerlessness, and remorse. Lest we forget September 11th

I miss the American Spirit that came after this. I thought we changed forever. It looks like we have lost that. Let’s try and love each other no matter what. Let’s help each other. Americans can survive anything, even if our politics are different.

I was in my early 20’s on this day. I remember the overwhelming outpouring of love and support from the rest of the world in the days following. Britain played our Star Spangled Banner at Buckingham Palace. We were one America, United, and we felt the world support us. Hearing the confusion of this day, the disbelief, the horror. And hearing this knowing the aftermath, just unbelievable.

For gen z, this is just history. For everyone else, this was REALITY.

I'm not from the US, but I'll never forget that day. I don't think I even went to bed that night. All of the years since, I still watch videos, movies, TV shows. I'm a bit obsessed with it. I still cry as hard as I did on that day.

I was a travel agent with Cendant Travel...9/11. I was a first responder to many traveling and landing that day. A day to always remember and NEVER FORGET! GOD BLESS AMERICA!🇺🇸✌

Even here in Brazil, my father told me about watching this in absolute terror on the day it happened. As I was three at the time, I never truly understood how he could feel in such a way about an event happening in a country we have absolutely nothing to do with. Well, I feel the exact same way now.

Betty Ong will forever be a hero.

Thank you SO MUCH for posting this! So many memories and emotions come back. My husband’s twin niece and nephew were supposed to fly on flight 11 but ended up missing the flight because his niece started having a panic attack out of nowhere and she had to be seen by medical at the airport. She had never had that happen before. When we found out what happened, we were freaking out cause we thought they were killed. And because all the phones were jammed with people trying to find out information, they weren’t able to call their mom for hours!!! My poor my poor sister in law was freaking out because there was so much misinformation for the first few hours as to which airline had struck the towers and the pentagon so it was truly a nightmare. 5 hours later she finally got a call from my niece and she told her why they weren’t on the plane. Talk about raw emotions. Our family felt so conflicted because we were grieving their loss and then so overwhelmed with joy that they missed the flight but then we felt SO much grief for the families of those who perished. I can’t believe it’s been an entire generation that has past since that sad day. And a lot of those kids don’t even know about it. It’s never been part of a history class in public schools and that makes me so mad! This generation needs to know what happened on that day and the hero’s! I don’t have any clue WHY it’s not being taught or talked about in schools. It’s a travesty in my opinion and a total disrespect to those who sacrificed their lives to save others! I STILL pray every day for the families of those who perished and I still watch the first documentary from the Naudet brothers every year on the anniversary to make sure I never forget the bravery of that day.

It is still in my memory as if it happened yesterday Rest in Peace all lost God be with all of them.

I was working at the Capitol building that day on the House side/Lobby/Gallery as a uniformed officer (now retired). We heard about the first attack via the TV that was on in the House Lobby. After the Pentagon was hit, I walked out of the House door on the East front and saw the smoke billow into the air from the attack. We then saw a huge aircraft with a white belly fly directly over our building. The Capitol's Inspector issued orders over the radio to evacuate the building (we didn't know at the time that the airplane was US military; we thought the worst). Her superior denied the evacuation, but she went ahead with it anyway, and Congressional staff ran out of the building. She had strength, and, after that day, our respect. Listening to these tapes and watching video is still heart breaking to this day.

This was amazing to get the behind the scenes conversations. So sad but put together well.

Thank you for sharing this. Much of this I’d never heard before. So chilling! Brings that horrible day back as if it were yesterday

This literally made me tear up. I can still remember this day like it was 5 mins ago. We will NEVER Forget!!! RIP to all our fellow Americans who lost their lives on this tragic day!

I will never ever forget this day. I was driving to work early as we always had our Management meetings on Tuesdays. I was in shock and almost numb. I arrived at work and we sat and cried and said a blessing. I sent everyone home and immediately drove back home to take my kids out of school and take them home. I know i am not a U.S. citizen but my heart hurt and still hurts. 😢🇨🇦 What makes me most sad today is the mess the U.S. is in and the toxic climate. This Sept 11th, I truly pray that your country can come together....... even for a day ❤❤

Betty was a hero that day giving the "heads up" asap. RIP for all invoved that day.

God bless all the brave, competent people who stay calm and keep the planes from falling out of the sky every day. It is terrifying but also deeply moving to hear them all doing their best.

20 years later and these recordings still give me chills and make me emotional. Remember that nothing like this had ever happened so I don't blame anyone for questioning if it was a drill or for repeatedly asking the same info, etc. I would like to think that everyone in the industry/military would be much better prepared if this ever happened again.

God bless all who died on 9/11 and since. RIP. Kudos to all who worked the sites - medics, firefighters, police , military men and women, those who helped in any way. All brave and courageous people🙏💔

That day, literally noone knew what was happening both on the ground and air. Still chilling to hear. DVP, thank you for posting this.

I was 16 and all these years later, it’s still mind boggling and so sad how this happened. And terrifying. Still raises my anxiety and gives me chill bumps.

These recordings are giving me chills & I see in these comments that I'm not alone. It's amazing how after all these years, just how vividly that day is etched into our memories!

Wow, when the ATC said he’s down and the other ATC asked when did he land and the first ATC said he didn’t land, I can feel the heartbreak that both of them must have been going through. 1:38:40

mesmorizing - hearing the concern in the voices and how life was changing for each voice as they speak is amazing.