I've had to call Moen Customer service for a kitchen faucet set screw that came loose. Snugged it, but didn't help. Moen sent me a new set screw, handle, AND cartridge. Definitely was not expecting that. You are right, as always, Jim. Thanks

Thanks, Jim. I appreciate your sound no-nonsense advice!

Just subbed. I can say from doing most of my own plumbing work on faucets etc. You get what you pay for. I put some chepo 2 for one faucets in my master bath years ago and in 5 years the not only leaked everywhere they looked like hell. During the same phase I bought a looked nice but cheap kitchen faucets. It died in a year. Since then I payed for quality and zero issues years later.

Good advice... just installed 2 moen faucets in the house. One in the kitchen and one in the bath.

Faucet manufacturers do not stamp name on faucets anymore. They might put label on built in supply line. I have been to many homes to repair a faucet, but couldn't find out who made it. They don't use washers in faucets anymore, just their own cartridge. I recommend Delta or Moen. Take a picture of the box with model # on it.

Oh my goodness, I love The Grumpy Plumber!! I'm from the southern U.S., and as you might imagine one can hear many different colloquialisms being used around here. However, I hadn't ever heard "Go and ask the neighbor lady!" 🤣It sounds like it is your regional/personal equivalent of "Go jump off a bridge." I'm going to have to start using it! 😂 Thank you for your advice about which faucet brands you trust. It was also nice to learn that brass is considered long-lasting and superior. I appreciate the help!!

Thanks for the great info Jim, whenever I want to tell someone to go to H - E double hockey sticks, I tell them to “go ring their neighbor’s bell and ask them.” 😂

Thanks for the tips. I'm looking for a kitchen faucet right now.

Thanks for the information fellows. I have taken your advice to heart too.

Here's the reality, 90% of all faucet brands deal with the same suppliers in China..same molds are offeree woth slight design tweaks and different finishes. We, the consumers, think these brands are significantly different...spoiler alert, they are mostly all the same. Now CUSTOMER SERVICE varies by brand

It would be nice if you do a video about showers, shower valves based on your experience. We have three Moen showers that use the 1222 cartridge. Had to replace them in each shower over last few years. Could be because of harder water or debris, but didn't have this problem with other shower manufacturers. I stay with Moen because of their excellent customer service. They send the replacement cartridge for free and I know how to replace them. Had also problem with a Delta valve body that developed a crack, but it was quite old.

Appreciate the tip on wholesalers. I often don't know where to look besides Home Depot/ Lowe's. I'm surprised American Standard's on your list because that's the leaky bathroom faucet I'm having to replace right now after only 10 years. A plumber came out to assess it and he specifically advised to avoid American Standard brand, but agreed with your top 2, Moen and Delta.

So far as I can tell, Moen is so good about replacing parts because they have so much experience doing it. They seem to break over and over.

I asked the neighbor lady and she said if you don't believe her, go ask the Grumpy Plumber! 🙃

Oh what a nice surprise to see my fav Hawaii travel guide here 😂

Love that grumpy plumber!

Thanks Jim!

Thank you both so much

Bradimus1, I completely agree with you about Moen faucets. Had to replace the same model kitchen faucet 3 times in 18 months. And the last one has been useless during most of the Time of Covid - hard to get a plumber unless it’s an outright emergency.

I was thinking Moen because I moved into a house with them and they go a long ways between repairs, and parts are available everywhere. I've lived here 42+ years and they were here when I got here. They still work like new but I've put a few cartridges in them but when you're done, you're done, none of this wondering why it still leaks and you need to recondition or replace other metal parts you didn't plan on.

Never know OEM stand for, Thank Jim!

I was at HD to buy faucets for 3 bathrooms, turned around and left for a bathroom supply store…thanks Dad!

Our WeeWee sink faucet is the best we ever had. The pull-down nozzle - after 4 years they are sending me a replacement for free.

PACE Supply! If your in northern California or Hawaii and coming soon to Oregon!

Would you recommend Moen Magnetix hand held showers? I like for elderly to be able to attach from a seated position.

I bought kholer sous vid faucet from Home Depot. This was what I liked. I checked out Ferguson's and they didn't have what I wanted, and ridiculous costs. My contractor said if it goes bad then replace it. The cost of a plumber fixing the faucet is close to the cost of replacement. What do you think?

I bought a Grohe bath valve from Amazon that failed twice. I thought it was my fault the first time. Nope, plastic gear stripped. Made in Mexico- I'm guessing, not their fault- not designers fault either. Brass scrimp because of bean-counters at Grohe. I'm going higher end Delta.

Thanks for your recommendations Jim. What do you think of wall mounted faucets for wash hand basins?

Delta best hands down

dads got nice hair!😂

If you get gold finished, is that lesser quality than brass that is gold in color?

100% on reinstatement parts...

KOHLER is free lifetime faucet parts. They are my number one choice. rarely fails. Delta materials is cheap now (plastic)

And buy a rebuild kit or two if it’s a nice faucet and you’re gonna have it for many years.

What do you think of Ferguson’s’Signature’ brand of Shiwer Sysrems and Faucets?? Are they quality in parts

Here’s my problem. I went to the Kohler distributor. We put all Kohler in our house. Now we have no pressure. The plumber took my sink apart to make sure the contractor installed it correctly. He discovered the Kohler faucet is made with a 1/4” tube (= to a cocktail straw pressure) attached to the aerator, so the aerator CANNOT be adjusted or removed. I barely have any pressure, so I’m returning it!

Sound advice. My pre-eminent builder put a toilet upstairs. It was named yes, but could rightly have been called El Junko, I wouldn't have checked based on builders reputation. An infrequently used room. When there was a monster water bill...guess the rest. Looking in the tank...more plastic than you've seen, the plastic chain got hung up, ghost flush. It's unconscionable really, how much is really saved by leaving off tried- and- true brass components. Ask Grump about this....what can be done about awful mark in toilet? Lots of videos say, fifty year old toilet doesn't have it, what's up with low flush toilets? Awful problem to have....forget --solid flush only. It is unsightly and labor intensive, people are using pumice which is sure to scratch. Bleach, lime deposit remover, it's expensive and never ending, My uneducated opinion is, the water allocated to the bowl was not modified when they went to low water flush. I've done all the "clear the holes with a paper clip", drain and examine, lightly sand the flap insuring a good fit, it's functional, what is that unsightly stain at the water line in the bowl? It is a worldwide problem, seriously. Where's your tip jar? On lots of YT's, there's a Thanks icon by the Share button. Way to go Mr. Grumpy, you have a good way of teaching.

Wish could agree, but have you seen the plastic tubing that's supposed to be better than brass? Already having to replace one of those brands because the plastic tubing is leaking in the spout neck. Lasted less than 14 months. Suspected this was gonna be a problem and it is.

What is the best material for a faucet?

I'm looking at a new kitchen faucet but will NOT be looking at Pfister. They pride themselves on their lifetime parts warranty, but the caveat is you have to have the original purchase receipt for the faucet or they refuse to help you get parts. I like the Pfister faucet I currently have, but it came with my condo... so no purchase receipt. Even when I clarified that I expected to pay for the replacement parts, they did not want to cooperate. Eventually they agreed to send the parts, but made a big stink about it being a one time occurrence. Now that my sprayer head is malfunctioning, I'm looking at replacing the whole faucet with some other brand.

hello!

👍👍😁

WATERWORKS & LEFROY BROOKS

What is your top 2? Looking for reliability, customer service, and available parts.

Dang it I watched this and still got a glacier bay and now realize the pull out handle is fully plastic

He didn’t mention kholer? 😮 He’s very cute and sweet tho. ❤

What about Kohler? I think they make pretty good stuff.

does Moen sell in europe?

I have a moen faucet in my kitchen not top of the line but also not the cheapest. Was probably between $200 to 300 10 years ago. I didn't save the part number. Is there any way I can find out Which faucet I have so I can order parts?

Buy pfister and you will never have to buy parts. One email and the sent me the parts no questions asked. Well they did ask what the model was. I didn't remember so I sent them a picture. They sent me the part

What about Hansgrohe?

I have a 5 year Blanco kitchen faucet that is running slow so the plumber said I needed a "check valve" but Blanco says the faucet has been DC'd and there is no replacement part so he and a plumbing company recommended a Moen - from the comments I am reading I see why. But the specs for a Moen are different than the specs on the Blanco. I will probably end up getting a Blanco because that is the granite hole size that fits.. I would not recommend Grohe because the finish wore out on two handles. All these companies are out to make money PERIOD.

I got a new Pfister faucet and after six months, it's not working, plus it's plastic.

Where in California

You can order a faucet from Home Depot and one from Furgesons and they are identical in every way. This myth that HD is sending out plastic, while Furgesons are brass, has to stop.

what is oem means?

Made of brass? With plastic parts. Great.

Do you not like Kohler faucets? My present house has Kohler and Moen faucets. My previous 1948 built house had original Crane tub shower and dial ez lav faucets still in use today. Rebuild parts are still available and they look and work great. Every five years or so they need a clean, grease and new washers. Thanks for your helpful advice.

Koehler?

I like Leviton

A Good Faucet should never need parts .

moen over kohler sounds like bad advice to me

My favorite brand of plumbing fixtures and faucets , no longer exist. They had a faucet the called Dial-ease it was found in most if not all Hospitals. I have never seen these faucet leak. I will leave this comment to see if there is someone out there knows or recognize the brand I am talking about. It was bought out by another American brand and I believe some of the better products tooling and dies were destroyed....

American made is a big deal.

Pfister suffers….Sorry

I could see why this guy is grumpy. He’s been out of the game way too long. It’s a new world out there. All the brands he has recommended are way over priced, thanks to our Chinese partners. All of Delta‘s parts are made in China the same as all the other companies. Consumer Reports even stop reviewing kitchen sink faucets years ago because they came to the conclusion, they are pretty much all the same quality. Installed a HIOKAY faucet a year ago for $26 from Amazon, which is less than the sales tax would be on a Delta. it’s been working fine has all of the exact same features as the $300 models, brushed nickel, brass inside, ceramic cartridge mixing valve, and pex water supply hoses extremely easy installation 15 minutes. That’s why he is the grumpy old plumber because nobody is calling him anymore.👨‍🔧🚰😢