For anyone who had no luck after trying this…..I found another solution from someone else’s video. You have to enter the master code, let the light blink orange three times, push the top Schlage button once, then the number 7. It changes the main settings so that this isn’t allowed anymore. It fixed it for me!
@KingVision18 Жыл бұрын
Thanks you fixed my issue. Was stressing out cause I installed correctly.
@KingVision18 Жыл бұрын
Well it partially worked, the Schlage button doesn’t do anything now, so I have to lock and unlock using code
@steveo13757 Жыл бұрын
Thanks you! Its now fixed!
@tc7306 Жыл бұрын
This worked. Had to suffer through chatty Cathy's bs to find real answer here. Ty
@j4zon9706 ай бұрын
Thank you so much!
@joedimiero26312 жыл бұрын
Like everyone else here, I just want to say THANK YOU for this video. A fix that took 5 minutes saved me from buying a whole new lock.
@LocksmithRecommended2 жыл бұрын
Glad I could help.
@MikeyD6411 ай бұрын
Yea, this video was CLUTCH to fix our LA air BNB and rest easy.
@phyllisshinn1583 Жыл бұрын
I lost my programming code so I had to take apart the lock to retrieve the code from the plate on the key pad. After working on it for over an hour and watching two different videos, still not able to reinstall the lock. Five minutes into your video you had identified the problem, I corrected it and I now I not only have the programming code but a fully functioning keyless lock!!! THANK YOU !!!!!
@LocksmithRecommended Жыл бұрын
You're welcome.
@afrn0111 ай бұрын
Thank you SO much! Not only did this save me so much money but KEPT ME SAFE! To know how unsecure I have been for the last few months is terrifying...THANK YOU!!!!!
@LocksmithRecommended11 ай бұрын
Glad it helped!
@lil79sd10 ай бұрын
My thoughts exactly!! Thank you, Because I was just about to take it back.
@WeeZER-Drinks-Coffee Жыл бұрын
Fantastic video!! You saved my installation. Thank you! My daughter came home 2 days after I installed the new Schlage Camelot Electronic Keypad, and she said when she hit the Schlage button to illuminate the keys, it unlocked. When she told me, I almost didn't believe her thinking that wasn't even possible. I then found your video and had it fixed in minutes. Very fortunate folks like you make these videos to help guys like me. Cheers! ☕
@LocksmithRecommended Жыл бұрын
Glad it helped!
@ThePumpkinToad6 ай бұрын
I can't believe it took me YEARS to finally realize that my lock had been incorrectly installed too. Thanks so much for the help!
@LocksmithRecommended6 ай бұрын
You're not alone!
@mariaramirez62642 жыл бұрын
Both my boyfriend and my dad installed this lock on different occasions and could not figure it out. I followed your instructions and now it works perfectly! Thank you!
@LocksmithRecommended2 жыл бұрын
You're welcome!
@MutiToolYKYАй бұрын
Thank you for the video. Without your video, I would never fix the problems. Thanks again.
@LocksmithRecommended28 күн бұрын
No problem 👍
@vdawg2224 Жыл бұрын
It's not always installed incorrectly. Sometimes you have to DISABLE SINGLE BUTTON UNLOCK FEATURE. On BE365 enter prog code + schlage button + 7
@nickneculcea97602 жыл бұрын
They need to have your video on their website. I fixed this at 12 am in 5 minutes. You saved me from getting a new lock
@LocksmithRecommended2 жыл бұрын
Thanks for watching! If you'd like to help contribute to our future videos, just hit the thank you button underneath this video. 👍
@bcox903 жыл бұрын
Thanks! Helped me fix this error which was leaving my work office, valuable equipment, and work-truck keys unprotected.
@LocksmithRecommended3 жыл бұрын
Glad it helped!!!
@cherylelon2024 Жыл бұрын
Thank you for such easy to follow instructions. I just learned anyone could have walked into my home for the last 2 weeks😮. I knew I would find my answer on KZfaq👏🏽👏🏽👏🏽
@LocksmithRecommended Жыл бұрын
You are so welcome!
@dschamber7190 Жыл бұрын
Great instructional video... much appreciated. I had the Cam installed wrong like everyone else, 2 minute fix and now it's working fine.
@LocksmithRecommended Жыл бұрын
Glad it helped
@kathleen36262 жыл бұрын
Thank you! This was driving me crazy. Another video said to install with deadbolt extended. Once I followed your instructions, the problem was solved.
@LocksmithRecommended2 жыл бұрын
You're welcome!
@trevdd2 жыл бұрын
Thank you for posting this! Very easy and clearly explained. Saved me a ton of time trying to figure it out myself.
@LocksmithRecommended2 жыл бұрын
Glad it helped.
@allisonguerrero2919 Жыл бұрын
Our landlord tried to charge us $100 saying that we broke the lock. Thanks to your video, I was able to get it fixed in less than 5 minutes.
@LocksmithRecommended Жыл бұрын
Excellent!
@chrishunter982 жыл бұрын
This kind of fixed my issue. It had the same symptoms as you described, but when I took it apart the cam was in the correct vertical position. I ended up unplugging the battery and re-plugging it in and it fixed the issue of the Schlage button unlocking the door. Weird. But this video helped me to troubleshoot the issue. I'm guessing the contacts on the battery just weren't all the way in or something. Not sure. BUT, I'll be replacing the battery today to make sure this isn't an issue moving forward. Thanks for the video!
@marcnewsome942 Жыл бұрын
Worked perfectly, man knows his business!!!!! Thanks!!!!
@LocksmithRecommended Жыл бұрын
Thank you!
@mitchshaw47217 ай бұрын
Thank you. I’ve had so many issues with these locks but have them on all my doors. I’ve taken them apart and fixed them many times but this saves me some frustration this last time!
@user-ye3ug6dm9k9 ай бұрын
Totally agree with what has been said. I have been obsessed to figure this out. I wasted so much time., prior to your video. You are so helpful. I really appreciate it.
@LocksmithRecommended9 ай бұрын
Glad it helped!
@bearssaygrrr4046 Жыл бұрын
Thanks for the video, we definitely installed the lock correctly the first time but this saved us from buying a new lock (its been working for almost a year and then developed this problem). I think the cam gets loose after a while of the door shutting and jiggling the lock. This is the second schlag we've had this happen to unfortunately, and after a long time of it working properly.
@isaibreoganjunqueraalvarez3332Ай бұрын
Awesome. Fixed. Thank you! Clear and to the point.
@LocksmithRecommendedАй бұрын
Glad it helped!
@maryaho8216 Жыл бұрын
Thank you! I just fixed 2 of these locks I had installed incorrectly but are now working because of your awesome video. So easy. I can't say thank you enough for being so easy to learn from. 👏😊
@LocksmithRecommended Жыл бұрын
Awesome. Glad it helped!
@willleeworks Жыл бұрын
Fixed my lock following this video. This is why I love the internet.
@kimchi500 Жыл бұрын
Thank you. Safe to say I would have never solved this on my own.
@JohnRobinson27 ай бұрын
Thank you. Mine was installed incorrectly and after watching the video, I was able to fix it in under ten minutes
@LocksmithRecommended7 ай бұрын
Glad it helped
@jamesscramstad33753 жыл бұрын
thank you! very simple fix - I thought I had to buy a new lock. I love the schlage
@LocksmithRecommended3 жыл бұрын
You're welcome. Thanks for watching.
@baham9217 Жыл бұрын
Thank you, thank you, thank you! I never saw the install instructions because I had already hooked up one before and I lucked out. But, the proper instructions were on the back of the dead bolt when I took it apart to make this fix. Thank you so much.
@lsatenstein2 жыл бұрын
I bought three of these, and two of the locks functioned well for 3 years. Just a month beyond the guarantee the third gave up, with a siimilar problem to what you are describing. The failure -- the disconnect of the front knob did not occur, presenting the problem you are describing. The bolt in and the tab face down did not free the bar that goes up and down inside the lock. Further, after three years (with fresh battery), the internal J shaped mechanism appears stuck in the up position, meaning the front knob will always be engaged. My gripe: Maintenance should not require a triple dismantling of the lock to reach the mechanism. In your video, you showed phiips screws to hold the flat plate to the front assembly. On our locks the inner plate is held with torx screws, and the fifth screw had the head sheared, so the lock cannot be dismantled without damage. The lock was installed onto a basement door, that faces west. Location, Montreal, Canada. After 2.5years, facing the sun,m the film plastic over the buttons split. exposing the lettering to direct sunlight. This lock was underused. About twice a day for five days per week (person left for work, returned from work) and only for 6 months per year. that is really about 600 open/closes max. Yes, I like the concept, but not the mechanical design, I think that Schlage has to do better. We need an optional shroud to protect the buttons from the 8hrs/day direct sunlight, and Schlage needs to have a policy of fast exchange/replacement of the plasticised keypad and the locking mechanism. We cannot leave the home unprotected. A motorized lock in our situation is not practical as when the batteries fail, there is no way to get into the premises to retrieve the keys. What I would like is a lock that provides fast easy cylinder replacement with easy physical key replacement. The cylinder should allow for master key and end-user key.
@dynamikeT Жыл бұрын
Thanks so much, stumbled on this by accident after this had been on my house for months. Can't believe i did that. Your video was fantastic!
@Audrictor Жыл бұрын
Just found your video and fixed my very frustrating problem. THANK YOU!
@LocksmithRecommended Жыл бұрын
Glad it helped!
@goldenliver31388 ай бұрын
Thank you so much for this video. I pointed the arrow down with the bolt retracted and fixed. 😁
@msmichala3 Жыл бұрын
Thank you so much,very easy instructions. I'm not mechanical or instructions on paper incline but very easy to do. Thanks again😊
@dad2four243 Жыл бұрын
Spot on. Simple fix. Thank you!
@LocksmithRecommended Жыл бұрын
You're welcome!
@jessieplayzvm75262 жыл бұрын
After two years not knowing my door unlocked without code,sleeping so comfortable with my door lock backwards i got it fix thanks to you sir,thank you very much, my wife said it was scary having it like that,thanks again
@LocksmithRecommended2 жыл бұрын
Thanks for sharing! And thanks for watching!
@jenstacey337 ай бұрын
Amazing video. Thank you so much for posting. I was able to fix my issue in less than 10 minutes between watching and then doing!
@likethekicker5 ай бұрын
Awesome video. Super easy to follow and fixed the problem!
@LocksmithRecommended5 ай бұрын
Glad it helped!
@danielmoscoso56949 ай бұрын
Thank you so much!! I was looking for this fix.
@wessiegal Жыл бұрын
Adding to the praise below - great video, simple and clear instructions that solved a problem fast! Thank you.
@LocksmithRecommended Жыл бұрын
Glad it helped!
@adamparker45805 ай бұрын
Thank you so much for making this video.
@LocksmithRecommended5 ай бұрын
My pleasure!
@isourav1322 күн бұрын
This worked for me. Thanks!
@Wolfgang95 Жыл бұрын
Learned today that the previous owners installed the lock wrong. Been living here for a little while now.
@andrewutsc Жыл бұрын
I just used this to fix my lock.. thank you :)
@alexmarks8285Ай бұрын
For those of you who say that this fix didn't work and you had to disable the Schlage button via the programming mode 7 option, let me share my experience. TLDR; One of the screws may be in the way of the cam's rotation. I was very careful to install it correctly, and it was installed correctly. I had the same issue as described in the video. I also found it odd that the bolt did not stick out very far, but just wrote it off as the way it is. I double checked my installation after watching this video and I had, in fact, installed it correctly. Looking at it again, the cam that closes the limit switch on mine was not able to rotate to disengage the switch when locking because of one of the screw heads. I had to take one of the screws out to allow the cam to rotate fully. I don't know how I ended up with the wrong screws, but the screws I have do not recess in the holes like the ones at 3:07. Once I removed that screw the cam was able to fully rotate. The bolt was also able to fully extend as well, which alleviated my prior concern about the short bolt.
@roshie10010 ай бұрын
This is amazing, thank you so much for posting.
@Drudgedread12 ай бұрын
thanks .. this helped me out ... thanks to LAURA ( 2 comments below) as well.
@christilynnzen Жыл бұрын
Dude! You helped me out immensely! Much appreciated!
@LocksmithRecommended Жыл бұрын
Glad I could help!
@joaniebeaulieu54752 жыл бұрын
Thank you for this video. Like everyone here, my lock was installed incorrectly. Works like a charm now.
@LocksmithRecommended2 жыл бұрын
You're welcome!
@josephgiorlando56027 ай бұрын
Thank you, I fixed my Lock to operate correctly
@LocksmithRecommended7 ай бұрын
Glad I could help
@paulstevens509510 ай бұрын
Thank you for this! It fixed my problem
@LocksmithRecommended10 ай бұрын
Glad it helped!
@bikeman98992 жыл бұрын
Clear and concise!
@rogeliochavarin49313 жыл бұрын
Thank you for this! Was able to fix our lock!
@LocksmithRecommended3 жыл бұрын
Awesome. Thanks for watching.
@Mrs.Raquel Жыл бұрын
Thanks so much! This fixed my issue.
@Carlosperez-ms6wl Жыл бұрын
awesome was able to solve my problem, thanks a million!
@SkyMMXXI Жыл бұрын
Thank you for the video, much appreciated
@LocksmithRecommended Жыл бұрын
Glad it was helpful!
@justinthatcher502 Жыл бұрын
Thank you so much for this, I never would have figured this out in a million years on my own, I loved the deadbolt but was getting ready to get rid of it because it just unlocked instantly with the push of a button
@LocksmithRecommended Жыл бұрын
Glad it helped!
@faithcowell13862 жыл бұрын
Thanks a ton! Took 5 minutes and saved my roommates and I a lot of stress.
@LocksmithRecommended2 жыл бұрын
Glad it helped!
@stevewashington43722 жыл бұрын
super helpful ... thx ... saved me a locksmith service call
@LocksmithRecommended2 жыл бұрын
Glad it helped. Thanks for watching.
@royalwapiti2 ай бұрын
I got to the 3 minute mark and stopped to fix my lock. Not sure what you talked about for the rest of it. But Thanks
@j3printingcompany9989 ай бұрын
Thank you sir . Very helpfull
@craigosmon4019 Жыл бұрын
Very Helpful, thanks for the tip!
@jeep1462 жыл бұрын
I had to replace one, you entered the code and you would get the green light but it would not unlock. Had it for several years, replaced with another haven't had any issues. I would recommend that people that change codes often use the #6 option rather than the #2. The #6 deletes all the user codes entered.
@Draac Жыл бұрын
Thank you, just saved me from buying a new one. Great product by the way.
@LocksmithRecommended Жыл бұрын
Glad I could help!
@TheBjjninja Жыл бұрын
Schlage: what a genius feature! ANYONE can go into a house as a feature. Why the heck would I even need to buy a lock then??!!
@garyvieregger4710 Жыл бұрын
Thank you...resolved my issue
@user-df4ku9yn7n9 ай бұрын
Thanks for the simple fix. Had no idea that it had been installed incorrectly.
@yoalberestrada481910 ай бұрын
Thank you,best tutorial
@LocksmithRecommended10 ай бұрын
You're welcome!
@casspyatt17382 жыл бұрын
Thanks! Worked perfectly.
@brandonpico21592 ай бұрын
bravo... great video, thank you!
@LocksmithRecommendedАй бұрын
Our pleasure!
@bradnewton7582 жыл бұрын
Worked like a charm, thank you!
@LocksmithRecommended2 жыл бұрын
Glad I could help.
@HollisRadin Жыл бұрын
Our lock had the same problem but with a different cause: As our cam was already in the correct position, we disassembled the lock (by taking off the colored plate) and found that one end of the leaf spring was installed incorrectly at the factory. This caused the contacts to be always "on", regardless of the position of the cam. Once the spring was back in its proper place, the lock worked as intended.
@LocksmithRecommended Жыл бұрын
Good to know!
@corinab7764 Жыл бұрын
@@LocksmithRecommended how can I reposition the spring? I have tried all the fixes on KZfaq and nothing works.
@jsonfrazr21110 ай бұрын
I’ve been messing with this lock for a week. Everything was installed correctly no matter how I put it. It’s still unlocked by pushing the button. I’ve been doing remodeling work for 20 years and I’m baffled.
@caymanwest4929 Жыл бұрын
Excellent Video, thank you. I have a different problem on this lock where after entering the code, the lock has a hard time engaging (as if the lock is stripped). Is there a video on this? Thank you.
@LocksmithRecommended Жыл бұрын
Not sure on that one.
@p3dtesla1188 ай бұрын
good job men !!! Good video !!
@stephennegrotti34482 ай бұрын
This worked great thank you
@LocksmithRecommended2 ай бұрын
You're welcome!
@kabar1311 ай бұрын
Thank you for this video.
@LocksmithRecommended11 ай бұрын
Glad it was helpful!
@kabar1311 ай бұрын
@@LocksmithRecommended Very much so.
@BradleyADavis2 жыл бұрын
This fixed my issue, thanks!
@TheTmshuman3 жыл бұрын
My lock worked for years and I live on a quiet street and can audibly hear the engagement. I have installed a handful of these locks and never had a problem. I have also used the Schlage button to light the key pad for about 4 months of the year every night for years at least once a night and it never energized when pressed. That is until now. I am not a person who misses things like that. I no longer trust this lock or line of locks at all. Edit: The issue is intermittent. It did it a few more times and then it stopped. Without dissecting it, I can only surmise the cam position sensor is beginning to fail. It behaves as if the lock is retracted when in fact it’s extended, and then it doesn’t...
@MLef1112 жыл бұрын
Awesome video. You saved me a lot of headaches. Lol. Thanks.
@LocksmithRecommended2 жыл бұрын
Great to hear!
@manuelperez73462 жыл бұрын
This video helped big time, i follow the instructions and was able to fix the problem, thank you
@LocksmithRecommended2 жыл бұрын
You're welcome.
@davet71572 жыл бұрын
Thank you for this Video. Helped me fix the problem. 👍. Have a Great Day!
@LocksmithRecommended2 жыл бұрын
You're welcome!
@GingerBear888 ай бұрын
Thank you 😊
@global02917 күн бұрын
Excellent thanks!
@LocksmithRecommended17 күн бұрын
You're welcome!
@MasterofEllipsis Жыл бұрын
Good video. Thank you.
@LocksmithRecommended Жыл бұрын
Glad you liked it!
@sjmk1967 Жыл бұрын
I found this video, I did put it together wrong. thanks so much for posting! I guess the lock "improvement" didn't work for me, lol
@LocksmithRecommended Жыл бұрын
Glad it helped
@djgainsbond2 жыл бұрын
Top work. Thanks
@LocksmithRecommended2 жыл бұрын
Glad it helped
@stompsgames2 жыл бұрын
Had the exact same issue. And it was a simple fix thanks to your video. Thanks!
@LocksmithRecommended2 жыл бұрын
Glad it helped
@alandeveau47222 жыл бұрын
Very helpful thank you for the video. I now feel stupid for not catching that in the instructions. I said to myself its right otherwise bolts wouldn't fit well little did i not see. That the dead bolt needs to be retracted. Again thank you
@LocksmithRecommended2 жыл бұрын
Glad it worked out for you. Thanks for watching.
@richardpilkington9812 Жыл бұрын
Thank you. Huge help
@pej74452 жыл бұрын
THANK YOU!!!
@Linda-xm8lq2 жыл бұрын
Thank you so very much, it works perfectly now. 😊
@LocksmithRecommended2 жыл бұрын
Great to hear!
@jadakid69427 ай бұрын
Great help thank you!
@ashikaprasad32262 жыл бұрын
Thank you ☺️
@LocksmithRecommended2 жыл бұрын
No problem! Thanks for the comment.
@WorldsOkayestWelder2 жыл бұрын
Thank you.
@LocksmithRecommended2 жыл бұрын
You're welcome!
@VisionaryTheWiseOne10 ай бұрын
Very helpful
@LocksmithRecommended10 ай бұрын
Glad it helped
@kkwangels Жыл бұрын
Thanks a bunch. I was trying to call Schlage to tell them I got a defective lock.
@drewkoerick61222 жыл бұрын
Haha! Took my door apart a year ago to paint it. Have had it installed wrong this whole time. Hahah
@VictorMartinez-fi8lh3 ай бұрын
Thank you!!!
@LocksmithRecommended3 ай бұрын
You're welcome!
@johno54912 ай бұрын
Mine was doing this and was installed correctly. I just needed a new battery. I installed a new battery and it seems to take a few minutes to go back to normal functioning. It bothers me somewhat that a weak battery would cause this behavior. I would expect the appropriate response would be to stop unlocking. That might not be so great if you only had one way in.
@LocksmithRecommended2 ай бұрын
I've never seen that.
@MC-kj8uy3 жыл бұрын
We have one of these on the front door; it was in the door when it was installed 5 years ago. It worked fine for a couple of years but then started acting up - wouldn't lock, or unlock, without several tries, and the few times I tried using my key I had a lot of trouble getting it out. It is now to the point where it's faster to leave it unlocked and just lock the outside door (not terribly safe) or just use the back door (2 doors, 3 locks). But that defeats the purpose; I wanted it in case of an emergency, in case we couldn't get to the door to unlock it (we are both seniors); we could give the code to the first responders. From watching another video here I think the problem is with a small thing inside, but it wasn't good enough video for me to feel comfortable even removing the lock from the door, let alone fixing it. Apparently it's a common problem though so if you'd like to address it that would be great (I did understand this video, which gives me hope I might understand others). Otherwise - I'd like to know whether it could be replaced with a different lock (meaning, is the hole in the door a standard size?) or am I stuck buying another one of these? Which frankly I'd rather not do.
@LocksmithRecommended3 жыл бұрын
The electronic deadbolts install inside a standard hole. So you could replace that one with just about any other one you find. We have some great videos comparing and installing Smart locks. Check out our other videos. ✌️
@MC-kj8uy3 жыл бұрын
That's good to know, thank you. I'm going to look for a replacement.