Adding lists and list categories in ServiceNow Service Operations Workspace/ Configurable Workspace

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Adding lists and list categories in ServiceNow Service Operations Workspace/ Configurable Workspace

Рет қаралды 14,523

Күн бұрын

Ashley Snyder's article www.servicenow...
It's best to create the new category and list records in the same application scope as the configurable workspace
sys_ux_list_menu_config = list menu configuration table
sys_ux_list_category = category table
sys_ux_list = list table
sys_ux_applicability = audience table
sys_ux_applicability_m2m_list = audience to list applicability table

Пікірлер: 18

@user-qc3pm9rw8l 6 ай бұрын

What an absolutely top explanation here. Simple, well explained and intuitive. Many thanks.

@barotube24 Жыл бұрын

Thank you for this wonderful presentation. I have been stuck and you unlock me

@SniKenna 6 ай бұрын

This was so incredibly helpful, thank you!

@dhruvchandan Жыл бұрын

Thanks for making this video. It was really helpful.

@caicara5300 6 ай бұрын

thanks!! Help-me a lot!

@HanhTran-ki3xl Ай бұрын

Thank you!

@nikhil.kamlekar7398 2 ай бұрын

Hi, I have a requirement to restrict list for groups. How can we achieve it?

@INFJames 11 ай бұрын

How do you set a whole new list as default so that you can customize it without modifying the ootb default list?

@DM-uz7um 2 ай бұрын

Did you get the answer ? I also want to know this

@pritidhal-lo3zk Ай бұрын

I have question on Templates when added the templates in service operation workspace createing incident & apply the templates but unable to auto populates few fields like state,worknotes ,assigned to ,Can you suggest how to resolve it

@incidentdotdo6484 29 күн бұрын

I am able to set the state, worknotes and assigned to fields in a template and then apply that template to a new incident record? Are you admin? If not, it's possible that those fields are restricted from being in a template with ACLs

@Hari-tz4fw Жыл бұрын

Helpful

@Rajkumarsamakarii Жыл бұрын

What if a user is not able the dashboard in sow

@ayealcantara Жыл бұрын

i dont have a new button in the related list

@darkmadder4676 Жыл бұрын

Same here

@Teh1337Pirate 11 ай бұрын

Toggle your Scope to: "Service Operations Workspace Core" instead of Global. I had this issue as well.

@Teh1337Pirate 11 ай бұрын

@@darkmadder4676 Toggle your Scope to: "Service Operations Workspace Core" instead of Global. I had this issue as well.

@jayshah8271 7 ай бұрын

Thanks but when I click on the any incidents example first INC0009009 on from the list view it is showing ""The page you are looking for could not be found" SO can we configure that ? link with proper record