Not only does this video offer instructions on how to assemble an umbrella but demonstrate on how to operate it as well. This video is a great training tool for dealers as well as consumers at home.
Пікірлер: 13
@Matsonay2 жыл бұрын
ours worked great for the first year - we put them away for the winter. Now for some reason when we put them back together and try to open them, the umbrella rubs against the upright. So when the umbrella is open the fabric is touching the upright. The first year it cleared it easily.
@TreasureGardenVideos2 жыл бұрын
Hello! It sounds like when you stored your umbrella away, you shortened the cantilever arm. From a closed position, simply lift the umbrella arm upward until it is fully extended and spring locks into place. For more information, please see page 3, Step 2 of the AG19 instruction manual. treasuregarden.com/upload/pdf/TG_AG19_Manual_0521.pdf
@taradenman37432 жыл бұрын
@@TreasureGardenVideos I just bought mine- 2 days ago and have the same issue- the cantilever arm locks in place but the umbrella can not full extend because it hits the base- we have followed the instructions and its not working at all
@TreasureGardenVideos2 жыл бұрын
@@taradenman3743 Hi Tara, it sounds like your umbrella has not been fully extended upward and is still in the shortened position. Please see page 3, step 2 Figure 5 of the instruction manual to extend the cantilever arm upward. This step must be done prior to step 3 or the arm will hit the base. treasuregarden.com/upload/pdf/TG_AG19_Manual_0521.pdf
@user-zj4yl2ll1d6 жыл бұрын
구입 방법은?
@TreasureGardenVideos Жыл бұрын
Hi, thank you for contacting Treasure Garden. Please visit our How to Buy section on our website at: treasuregarden.com/location.php Thank you and have a great day!
@korr_michaels80212 жыл бұрын
Mine will not close it just comes loose like I’m unscrewing it
@TreasureGardenVideos2 жыл бұрын
Hello! The cord could be bound up inside so when you go to close it it doesn’t close all the way and even though you can keep turning the handle, it will eventually just screw off. You will need to open up crank housing to determine this.
@stevem2457 Жыл бұрын
I am very interested in this umbrella, with the side to side tilt function, but have concerns. I cannot find any substantial reviews of it online and it seems like it's been out quite awhile if this video is 11 years old. It's not inexpensive, so I'd like to know it's not likely to break after 1 years use. If anyone can point me in the right direction I'd appreciate it!
@TreasureGardenVideos Жыл бұрын
Hi Steve, thank you for contacting Treasure Garden. The AG19 cantilever has been a popular cantilever for many years for its slender style and same great features as a larger cantilever. In addition to the left to right tilt, the umbrella can rotate 360 degrees. We have upgraded this style for 2023 season to the AG19A. The AG19A still offers the same great features as the AG19 but has an elevated modern sleek design. Check out our AG19A video on this same channel or view more information on our website at: treasuregarden.com/ag19a-cantilever-p-1.html The umbrella does carry a 1 year warranty. More warranty information can be found on our website at: treasuregarden.com/info/118/Customer_Support.html#Warranty
@lexhawkins74426 ай бұрын
Keep looking. I just bought the AG19 model this past weekend and it's defective out of the box.
@jeffnnj10 ай бұрын
Broke after 2 years. Total crap.
@lexhawkins74426 ай бұрын
Just bought one over the weekend. It's defective out of the box. Made in China.