How to reset any Microsoft Surface via USB (Bare Metal Recovery)

Рет қаралды 264,155

Күн бұрын

In this video we look at factory resetting any Microsoft Surface device via USB using the Bare Metal Recovery Tool.
0:00 What is Bare Metal Recovery an when to use
1:38 How to download the BMR image
3:04 Creating your BRM bootable USB
5:42 Loading the BRM image onto your Surface
A Bare Metal Recovery tool allows you to completely factory reset your Surface device to its original state when it first came out of the box and is a great tool for troubleshooting any issues your having with your device as it allows you to bypass Windows and reinstall the OS from scratch.
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You can access the Surface Recovery Images below:
support.microsoft.com/en-ca/s...
As of publishing, the following Surface recovery images are available:
Microsoft Surface Pro
Microsoft Surface Pro 2
Microsoft Surface Pro 3
Microsoft Surface Pro 4
Microsoft Surface Pro 5
Microsoft Surface Pro 6
Microsoft Surface Pro 7
Microsoft Surface Pro 7+
Microsoft Surface Pro 8
Microsoft Surface Go
Microsoft Surface Go 2
Microsoft Surface Go 3
Microsoft Surface RT
Microsoft Surface 2
Microsoft Surface 3
Microsoft Surface Studio
Microsoft Surface Studio 2
Microsoft Surface headphones
Microsoft Surface Hub 2S
Microsoft Surface Duo
Microsoft Surface Duo 2
Microsoft Surface Book
Microsoft Surface Book 2
Microsoft Surface Book 3
Microsoft Surface Laptop
Microsoft Surface Laptop 2
Microsoft Surface Laptop 3
Microsoft Surface Laptop 4
Microsoft Surface Laptop Studio
Microsoft Surface Laptop Go
Microsoft Surface Laptop SE
#Microsoft #Surface #Recovery

Пікірлер: 579

@johnmares2633 Жыл бұрын

This was the most comprehensive but simple video that helped me to fix my daughter’s pc. Thank you so much.

@AldoJames Жыл бұрын

You're welcome!!

@Blackcomb6.1 Жыл бұрын

Oh my gosh. I have a Surface RT 2 that I got for Christmas and it all of a sudden just stopped working, I was so sad for weeks, and you really helped me fix my issue. Thank you sooo much!

@AldoJames Жыл бұрын

Ohh glad it helped!!

@shaunjims887 Жыл бұрын

You are awesome, the instruction is simply by far the best one and easy to follow. Got my S4 up and running within a few hours. Thank you Sir!

@AldoJames Жыл бұрын

Great to hear!

@bobgreen1540 3 ай бұрын

Microsoft has this content on their support page but you did a better job of illustrating the steps and the process. Thanks so much.

@AldoJames 3 ай бұрын

Aww thank you!!

@perrypaddy647 Ай бұрын

Wow! This video really helped out alot!! I was trying to restore my SP7 for hours until I came upon your video. Straight to the point and easy to follow. THANK YOU!!

@AldoJames Ай бұрын

You're welcome!

@danootz Жыл бұрын

Thank you so much for this! It's been a minute since I'd done a factory reset on my Surface Pro 3, and I don't know if something changed in the recovery menu options or something, but I couldn't for the life of me figure out why I wasn't able to get my machine to use the USB recovery drive I'd created. But your walkthrough helped sort it all out! Successfully doing the bare metal recovery -- as opposed to relying on the cloud recovery I had done in defeat, but that made me itchy because I'd never done it and prefer the recovery drive creation and booting into it method. THANK YOU!

@AldoJames Жыл бұрын

It did change from Pro 3 to Pro 4 :)really glad it helped!

@Franky-Wright Жыл бұрын

Thanks for the detailed step by step instructions. Was very helpful to me.

@AldoJames Жыл бұрын

Glad it was helpful!

@ericrobidoux365 Жыл бұрын

I tried so many things and you are the only one with the right solution for my Surface.. Thank you..

@AldoJames Жыл бұрын

You’re welcome!! Happy it helped! Which Surface do you have?

@ericrobidoux365 Жыл бұрын

@@AldoJames Surface Pro 7

@ivan1000aussi 5 ай бұрын

Wow! After 3 years of searching and trying everything! I have finally been able to clean my table with the help of your tutorial.

@abdiasnoel1293 Жыл бұрын

Thank you for this video! It just saved me a great deal of trouble.

@adrianmcquiston4772 Жыл бұрын

been attempting to recover a microsoft go tablet for a couple years and this video walked me through the process in minutes thank you it sucks owning a several hundred dollar brick lol

@AldoJames Жыл бұрын

Really glad to hear this vid helped!

@atiqmufti Жыл бұрын

Unbelievably simple and accurate. Thanks for sharing this video.

@AldoJames Жыл бұрын

Welcome!

@tonyjustensen706 2 ай бұрын

Thank you for this easy to follow video. It worked perfectly for replacing the SSD on my Surface Pro 9.

@rayl5074 Жыл бұрын

I messed up my Surface Pro 7 and found your video very helpful. Worked like a charm! thank you!!! and subb!

@AldoJames Жыл бұрын

Happy it helped! How’s the pro going?

@robinavery5081 Жыл бұрын

thank you!! this saved the day! Appreciate you taking the time to create this video.

@AldoJames Жыл бұрын

Yayyy, I’m happy it helped

@m13anohar 5 ай бұрын

That video was very helpful as all the other videos on the net were pointing out to the same options repeatedly.

@AldoJames 5 ай бұрын

Glad it was helpful!

@ariarivazhagan2953 2 жыл бұрын

Really helpful. To me, I'm troubling to recover my one user personal laptop OS , That Time seen your video it's work, thank you so much sir

@AldoJames 2 жыл бұрын

Glad it helped!

@Hopechristensen95 2 жыл бұрын

Thank you so much! Very easy & clear steps 🙏🏻💖

@AldoJames 2 жыл бұрын

Glad it helped :)

@Sm5-9-6 Ай бұрын

Thank you man. Seriously, my surface didnt work for 2 and a half year. Thanks to you I got it working.

@AldoJames Ай бұрын

Great to hear!

@hdpapsey 2 ай бұрын

This has been very useful in getting my SB3 up and running again… Thank you 🙌🏽

@AldoJames 2 ай бұрын

Great to hear!

@pacificnorthwestpilots6050 Жыл бұрын

After not having my type cover working for a week, you help bring it back...Thank you! I hope you don't mind, but the many forums I searched had people with the same unresolved issue. I will send the here.

@AldoJames Жыл бұрын

So happy it’s working for you now

@lynnlambert3068 6 ай бұрын

On this Surface book 2, the soft restart/reboot always came up in the UEFI screen. Had to choose "Boot Configuration" button on left. Then drag USB STORAGE option to top of list. Plug in USB drive into the Surface. Click "Exit" to restart computer. IT WORKED. I OWE YOU HUNDREDS!!! THANK YOU

@AldoJames 6 ай бұрын

Glad it helped!!

@build_right_once Жыл бұрын

Thank you so much for such a useful video! It really helped me fix my surface pro 7. Thank you so much. May you be bless with many thumbs up!

@AldoJames Жыл бұрын

@humbyrd Жыл бұрын

Awesome how you explained this process. Thank you.

@AldoJames Жыл бұрын

Thank you!

@rajk9329 10 ай бұрын

Excellent. Some steps bight be different depends on your OS but most of the steps worked. thanks a lot for your help!

@AldoJames 10 ай бұрын

Glad it helped!

@emmanuelasante878 2 жыл бұрын

One of the best videos on this issue on this site. Thank you so much.

@AldoJames 2 жыл бұрын

Thank you!!

@ahmedmizane9613 Жыл бұрын

Great video.Very easy.Thank you so much.👍

@AldoJames Жыл бұрын

Thank you!

@marcg.7850 Жыл бұрын

I couldn't get into recovery mode by pressing and holding volume down and power button. Rather, I used the volume up and power button to get into a area where I could change the boot sequence and selected USB and instructed it to boot immediately (note I had my recovery USB drive plugged in). From there, I got to the "blue screen" and all went perfectly from there. Anyways, many thanks to this video for getting my Surface Pro 7+ up and running again!!!

@marcg.7850 Жыл бұрын

PS - Guess I'll turn updates off since that's supposedly what caused mine to tank!

@AldoJames Жыл бұрын

Yayyy! Glad it helped fix it!

@papertape7911 Жыл бұрын

yooooooo you saved my expensive surface laptop 3. I am forever grateful!

@AldoJames Жыл бұрын

Aww you’re welcome!!

@Sam-yr9gf Жыл бұрын

This works, used it to sort out an old Asda laptop that was unusable, thanks so much

@anoopmenon5972 10 ай бұрын

Fantabulous video. It took some time but this worked on my Surface Pro 7

@AldoJames 9 ай бұрын

Great to hear!

@runaruna4869 4 ай бұрын

Thank you for the tutorial video, really helped me reinstalling my surface pro 8. And, unless your device is bricked, you can use recovery options then advanced startup option in w11, so you don't have to press volume and power button👍

@AldoJames 4 ай бұрын

You're welcome!

@shaneromaine331 2 жыл бұрын

Great video - thanks for creating!

@AldoJames 2 жыл бұрын

You're welcome :)

@someguyoninternet641 10 ай бұрын

Wow. Thankyou Very Much. I was so scared even though I read the official sites. 🙏🏻💖

@AldoJames 9 ай бұрын

You're welcome 😊

@lynnlambert3068 6 ай бұрын

Brilliant!!! Thank you so much. I've lost the pin for my surface so no downloading. You're a life ..uh..PC saver :-)

@AldoJames 6 ай бұрын

Glad I could help!

@jorgebelisario6511 Жыл бұрын

Very well explained!! And worked perfectly> Thanks

@AldoJames Жыл бұрын

Aww thank you for the kind words!

@candidcomputers6693 2 жыл бұрын

Excellent video. Thanks for your help!

@AldoJames 2 жыл бұрын

Glad it helped!

@aaronaguilar87 Жыл бұрын

you are a lifesaver!! very detailed instructions

@AldoJames Жыл бұрын

Glad it helped!

@VarleyGGz Жыл бұрын

Thank you. Just what I was looking for.

@AldoJames Жыл бұрын

You are welcome!

@antjaysocial 2 ай бұрын

Thank you so much! My surface pro 8 decided to get stuck in a UEFI loop and I panicked so hard. You made a daunting process manageable and now I can study for my university exams

@AldoJames 2 ай бұрын

Awesome!! good luck!

@parinkotrasen2725 6 күн бұрын

Thank you so much for clear instruction on this you just save me time and $$. well done video

@AldoJames 6 күн бұрын

Glad it helped

@krzysztofkubinski3939 Жыл бұрын

Well done. I had a problem with BitLocker.😡 I watch so many movies and nothing.😡 This video made my surface pro 4 and surface pro 7+ come back to life.😀😂😗👌👍💪 Thank you and greetings from Poland🙏

@AldoJames Жыл бұрын

Awwww you’re welcome!! Thank you for the comment :)

@thacoolist1 Ай бұрын

Super helpful was able to factory reset my surface pro 7+ within a few minutes

@AldoJames Ай бұрын

Great to hear!

@ourfunhousekids 16 күн бұрын

Worked perfect. Thanks.

@AldoJames 11 күн бұрын

You're welcome!

@rthomas3 Жыл бұрын

That was so helpful! Thank you!

@AldoJames Жыл бұрын

You're welcome!!

@thisistheway2 Жыл бұрын

This worked for me! If you plug in the USB and the recovery isnt popping up, make sure USB is in FAT32. I had to reformat my USB for this to work.

@AldoJames Жыл бұрын

Yayyy thanks for the comment Olga

@Sm5-9-6 Ай бұрын

Hey man, how do u check if it is in fat32? (NVM found it. its in troubleshoot)

@MorganNilsson 6 ай бұрын

I thought I'd pitch in for some additional support (As Microsoft did not cover this in their guide). For anyone who might be getting the issue. "There was a problem resetting your PC. No changes were made." Please make sure that in your BIOS that you have the correct settings. it should look like this: Internal Storage - (active) USB Storage - (active) PXE Network - (active) ((Advanced options)) Enable alternative boot sequence - (on) Enable IPv6 from PXE Network boot option - (on) Enable Boot from USB devices - (on) Enable Boot Configuration Lock - (OFF) = Having this on is the reason most are getting this issue, so turning this off should work Automatic power-on after power loss - (off) Also thank you @AldoJames for the very informative video!

@AldoJames 6 ай бұрын

Thank you!

@rahulvaghela8497 Жыл бұрын

Great 👍 Thank you for sharing this video.

@AldoJames Жыл бұрын

You’re welcome!!

@axlgutidenia 7 ай бұрын

Gracias my friend. excelente video y mi surface volvio a la vida.

@arno.vert_ Жыл бұрын

Thank you! My Surface Laptop 3 battery is draining so fast around 2-4 hours running on windows 11, so i need to do this.. thanks once again!

@AldoJames Жыл бұрын

You're welcome! I've also got a video on how to improve battery life on Windows 11, some of these tips might help too :D kzfaq.info/get/bejne/jtRzns2CntnSp6s.html

@dataku1410 2 жыл бұрын

Thank you so much! Very easy🙏

@AldoJames 2 жыл бұрын

Glad it helped!

@erickmuniz2840 6 ай бұрын

Brilliant!, Nice video, working!

@AldoJames 5 ай бұрын

Many thanks!

@clone_enolc 2 жыл бұрын

Excellent... cheers mate!

@AldoJames 2 жыл бұрын

Thank you!

@IvanValdiviaMedina Күн бұрын

Thank you! Followed to the t and got the laptop out of the massive coma! 🎉

@douglasangelflores6796 2 жыл бұрын

Thank you very much exelent work/video!

@AldoJames 2 жыл бұрын

Many thanks!

@LordMerovingian Жыл бұрын

Thank you. Very very helpful.

@AldoJames Жыл бұрын

Welcome!

@lelongfactory2829 10 ай бұрын

Thank you so much! you saved me a world of hurt. it works for a bios locked surface too!

@AldoJames 9 ай бұрын

You are welcome!

@pedroinfantedj 4 ай бұрын

Thank you for your help, i was able to fix my surface go 3 , thanks a lot 😊🎉

@AldoJames 4 ай бұрын

Really happy that it helped!

@henrychn Жыл бұрын

You are awesome! You saved me man! God bless you!

@AldoJames 11 ай бұрын

Thanks, you too!

@bhcharles32 Жыл бұрын

Perfect. Thank You!

@AldoJames Жыл бұрын

You're welcome!

@santhoshshetty3900 Жыл бұрын

Thanks a lot for the great video .

@shuangsu3089 5 ай бұрын

The best video, thank you ❤

@AldoJames 5 ай бұрын

Glad you liked it!

@clivewhitworth4755 2 жыл бұрын

Thanks! I had not idea how to deal with this old surface go. perfect instruction

@AldoJames 2 жыл бұрын

Welcome :)

@Christophe38isere 21 күн бұрын

Thanks from France 👍

@jorgem.carpanetti3417 Жыл бұрын

Thank you mate, all the best

@AldoJames Жыл бұрын

You’re welcome!!

@kempens07 5 ай бұрын

you are Legend :)... many thanks

@ad1zz 9 ай бұрын

your a legend bro thank you ill like and sub

@AldoJames 9 ай бұрын

Aww thank you!

@joshholloway6245 2 жыл бұрын

Your a life saver bro.

@AldoJames 2 жыл бұрын

Happy it helped!

@zozik84 Жыл бұрын

Thanks it was very useful

@AldoJames Жыл бұрын

Glad it helped!!

@sebastiancal9624 4 ай бұрын

thank you so much, my surface pro 4 is still fighting thanks to you

@Nomadiction36 Жыл бұрын

Thank you, you made my day❤

@AldoJames Жыл бұрын

My pleasure 😊

@terranearthling9918 5 ай бұрын

Saved me thanks bro

@intelligentservice2102 2 жыл бұрын

merci, grace à vous j'ai pu sauver mon pc surface, encore merci 💯

@AldoJames 2 жыл бұрын

Welcome :)

@hichambayed8210 2 ай бұрын

thanks man works for me

@AldoJames 2 ай бұрын

Awesome

@adaliali606 5 ай бұрын

❤❤❤ its workink , thanks you Evry much bro,😊

@syafiqkyles4578 Жыл бұрын

It works…thank you so much 😊

@AldoJames Жыл бұрын

You're welcome!

@anilpradhan7964 Жыл бұрын

amazing...still valid solution today...

@AldoJames Жыл бұрын

Thank you

@ZZombert Жыл бұрын

Your a badass man! Many Thanks!

@AldoJames Жыл бұрын

Welcome!

@zahran2645 Жыл бұрын

Your legend bro thanks for helping

@AldoJames Жыл бұрын

Happy to help

@thihi2687 Жыл бұрын

ty this helped me alot

@AldoJames Жыл бұрын

@raycarla74 Жыл бұрын

Thank you Very much👍

@AldoJames Жыл бұрын

Welcome!

@johnnystevepulidotique5302 Жыл бұрын

thanks for you video. 👍

@AldoJames Жыл бұрын

Welcome Johnny!

@gotechtalk 10 ай бұрын

Greatly explained too.

@AldoJames 9 ай бұрын

Glad it was helpful!

@gotechtalk 23 күн бұрын

@@AldoJames I too made the similar video in my channel. I am glad to find you already this video published.

@MrAzizqtr 11 ай бұрын

Thanks a lot u saved my life

@AldoJames 11 ай бұрын

Glad to hear that!

@aissams8399 Жыл бұрын

great work

@dannydee9919 Жыл бұрын

Thank you for thoroughly explaining the this process . I am eager to try this process however my sp7 screen is messed up and i am not able to see anything, prior to me wanting to reset I was using my tv as a monitor via HDMI. I was planning to fix screen Once I could afford to replace screen. Unfortunately, for whatever reason my sp7 won't project to my tv until windows has loaded and right know my sp7 will not get passed blue screen hence why I am wanting to reset my sp7. Do you know a work around that will enable to cast blue screen to an external monitor? Please advise..

@andrewpm2 Жыл бұрын

Thank you bro!

@AldoJames Жыл бұрын

Welcome!

@bhimgrg05 Жыл бұрын

Thank you very much.

@AldoJames Жыл бұрын

Welcome :)

@samcarternz 2 жыл бұрын

Thanks man :)

@AldoJames 2 жыл бұрын

Welcome :)

@zhenliu747 Жыл бұрын

this tutorial is much better than offical's shit one, help me a lot and thank you for your good work!!!

@iftikharali481 Жыл бұрын

I have subscribed Your Channe and also liked Right now.

@AldoJames Жыл бұрын

Aww thank you!!

@HaleGrafxTV Жыл бұрын

Thanks so much! I was locked out of a used surface pro 7 I bought after I tried to make some changes to bios settings. I kept being asked for a bitlocker key which I didn't have.

@AldoJames Жыл бұрын

So glad it helped!!

@bethobrien6843 Жыл бұрын

thank you so much i just saved soo much repair money

@AldoJames Жыл бұрын

Happy it helped!

@leemuszynski7208 11 ай бұрын

thank you very much!

@AldoJames 10 ай бұрын

You're welcome!

@user-be3ey3lk8n 8 ай бұрын

Thanks ❤

@malonino2065 2 жыл бұрын

So if I have the box "back up system files to recovery drive" checked will that save everything from my computer for the recovery drive? Or will I need to use another means to back my files up. I just want to be sure before I potentially delete everything. Very helpful video, I am just new to this. Thank you!