Aquasure Harmony Series Water Softener - Digital valve head factory reset instructions.

Рет қаралды 12,539

Aquasure

2 жыл бұрын

Пікірлер: 18

@rogermastrangelo5227 7 ай бұрын

Finally found the issue for me. I opened up the back panel of the digital controller and the blue wire was not pushed into white connector. Two phillips screws and it comes right off. It wasn’t a wire that would have popped out from shipping. So someone didn’t push it in. Been working great since then.

@alexlong4368 2 жыл бұрын

can i install 1 x 3/4 bell reducers on unit to fit my size of water supply ?

@seth.murray 2 жыл бұрын

The text says to press enter, but the video shows pressing the regeneration button?

@joephu 16 сағат бұрын

Regen is the enter button in this case

@amandaperez7996 8 ай бұрын

Hi, we are receiving an error message on our replacement control head that was sent out to us because our first one was also supposedly faulty. The first one would allow us to reset and when the process of the back wash started it would never show the 15 minute count down. We are in the process of being sent a 3rd replacement control head after speaking with a customer service rep yesterday. Is there anything we may try differently with the third replacement?

@Aquasure 8 ай бұрын

Hello Amanda, we apologize for the issues you're experiencing. We recommend reaching out to our support team for further assistance. Upon receiving the valve, kindly plug it into an outlet before installing it on the resin tank to ensure everything is in working order. Our team will also inspect the valve on our end before sending out the replacement. Thank you for your understanding.

@Tyani-sz6cg 23 күн бұрын

Why would this randomly fail? It ate all the salt and has a countdown clock. It won't let me access any programming. The water icon is flashing.

@Aquasure 22 күн бұрын

There could be various reasons why it would reset, with the most common one being a loss of power during regeneration. We recommend contacting our support team if your control valve is having issues.

@RazerGold23 2 жыл бұрын

this doesnt help when even in the reset screen you getting error flashing. No documentation anywhere on what to do when error flashes on the screen. im stuck in an error loop and cant get out of it. and this company has no weekend support.

@smosscomanagement2545 2 жыл бұрын

Did you get out of the error reset loop?? If so.... How??

@rahmananam1 2 жыл бұрын

Me too. I can not reset and stuck in error flashing. Any help

@RazerGold23 2 жыл бұрын

Finally found the issue for me. I opened up the back panel of the digital controller and there was a wire not plugged in. It wasn’t a wire that would have popped out from shipping. So someone didn’t plug it in. Been working great since then.

@857212 Жыл бұрын

I’m still stuck in error mode, haven’t found any loose wires or anything 😩

@alicehuynh6488 Жыл бұрын

@@857212 did you ended figure out why yet?