Hi! Devices like this which have lower specs are great for streaming and browsing, as they typically don't require a huge amount of performance to do (The screen here is a particularly good reason why it's great for streaming). If you're using Word for light stuff every now and again, you should be fine. If you're using it daily for education or work with larger documents, or you are expecting to multitask with a variety of apps a lot, you'll want to look at something that has at least 8GB. Thankfully there are loads of great Windows 11 2-in-1's which can match that ask! But if you're needs are light, you should be all good here :)

Hi Than - For professional use, we would always recommend something with more power than the device shown here. Although a basic Excel spreadsheet could easily run on a device like this, a more demanding one with 100s if not 1000s of entries across multiple sheets would be very demanding. The device you see here if great for kids' homework and using as a second device around the home for streaming, browsing, and typical use. For professional use like you describe, you'll want to look higher up the performance chain :)

Hi - that's a shame. We didn't notice it on our unit, but in any case, do be sure to get in change with either the retailer or Asus directly to see if you can get it sorted :)

if it's supposed to be a media device, then this destroys a surface