Love that he saved the note

I've been teaching myself ASL for my regular deaf customers at Burger King. It's awesome to be able to communicate with them :)

I think Starbucks is overpriced but everybody there is always nice

Great story but kind of pathetic that CBS didn't caption this video so that Deaf people can have "the same experience as everyone else."

i work at a grocery store and a girl came in and wanted to apply for a job, and she asked me for help. she was deaf. it had never hurt me so much to lack comunication with someone, so i decided to start learing asl and i still am. i never know what will happen tomorrow, and i might need it :)

When I was a cashier, I had a woman come in who I believe was deaf/hh, or possibly could hear but not speak. She gestured to me showing she had 2 croissants in her bakery bag. I rung up the order and made sure to face her whenever I had a question and when I told her the total. At the end, she signed thank you, and I signed you're welcome right back. I'll never forget the way her face lit up throughout our interaction. Learning ASL and learning about Deaf/hh is so rewarding, for both hearing and deaf people!

This is so inspiring! I've been learning ASL in hopes of talking to a deaf customer we have at the comic book shop. He doesn't know it yet, but I'm so excited to be able to finally talk to him properly.

I learnt sign lenguage so I could comunicate with a friend in highschool. He had cancer and some serious conditions so he passed away. I still fell sad about it and I cried when a deaf person signed me for directions on the street and was impressed that I knew sign lenguage. I felt that my friend helped me to help others with their problems. I hope you're in the place you deserve Tyler, thanks for everything. Till we meet again.

Im a cashier at mcdonalds and I'm looking up "how to learn sign language" for the same purpose, and i acidently dtumbled upon this video. I've had about 9 deaf customers in the 2 months I've been here and its inspired me to learn. I want them to feel welcomed like everyone else as well! Im glad I'm not the only one

I learned Polish so I could speak to a girl who kept coming to my store. She didn’t speak a word of English and didn’t know how to ask for things. I’m with her now. Don’t know how it happened.

loved this i am a cashier at a walmart i have been studying asl since i was little i am not deaf i just love the language and one day i surprised my reaguler customer who is deaf by signing to her she was amazed that young girl like me who is not deaf can love asl as much as i do my dream is to be a interpreter to help the deaf i just have perfect it first i am not perfect at it but good enough for now

ironic how the video is about ASL and accessibility however there arnt even captions on the video...thanks...

She deserves a pay rise 👌

We should all take a life lesson in this seeing videos like this still shows hope in humanity

I was shopping at a local Walmart and was trying to find a product, so I asked a stocker that I happened upon just down the aisle. He held up one finger and proceeded to walk away. I didn't know he was deaf so I just figured he might have been shy and waited for him to come back, which he did with someone who was able to help. I took a stab at 'Maybe he's deaf, but I know how to say 'thank you',' so I approached him again and did the sign for 'thank you'. His eyes lit up and he smiled and said 'you're welcome' back. I have made time and learned a couple more signs since this interaction for the next time if I ever happened to cross paths with someone who is deaf so I can at least say 'hi' to them or comment on the weather.

okay so yeah, im crying. ASL is far from easy, and she went WAY out of her way to make her deaf patron feel exactly the same as every other customer. thank God for people like this.

What a beautifully inspiring story❤❤❤Sometimes we don’t realize the impact an act of kindness can have on someone else🎉🎉🎉

Watching in 2020, reminding myself there is still good in the world. 😭❤️

i did that for one of my guests and it was an amazing how happy it can make someone. i was so happy i could do something small for someone that would mean the world. i am so glad to see others taking time for others as well.

Crystal u have a beautiful heart to care so much about your customer. God bless you

This made me immediately tear up good for you Crystal bless your heart it's a very rare thing to see anyone help anyone else nowadays everyone is so self-centered and even sometimes make fun of the disabled Crystal I love you and I wish there was more people like you you have a heart of gold.

God bless this young woman. This is what this world needs!

I worked as a receptionist and Spanish tutor at my college before quarantine, and I noticed one guy with hearing aids never interacted or responded much to my "Good morning! How are you?" with a big smile and wave, so I decided to learn basic signs to say, "Hi! How are you?" I will probably never see him again since it was the last day before school went online, but it was really sweet to see his face light up when I literally spoke, well, signed, his language. I also now have a sign name! It's a mix of the letter A and the sign for Film. Language is amazing.

Soo Amazing! What an Amazing individual. This is very inspiring! It's great to see that there are Good people out there left in this world!! !

I’m an asl interpreter, and this brought tears of joy to my eyes! ❤️

She’s a true gem!! Way to go, girl!! Thank you for what you did and what you are doing. You are going to go so far!

All it takes is just one person, one act to make a difference in someone's life.

She's so awesome what a great person love you Crystal!!👍👌👏👊❤😎💯

Made my eyes well up ... beautiful gesture well done that young lady 🙏

It's nice to know that customer service is not a forgotten art. She went the extra mile to provide excellent customer service to her hearing impaired customer. She didn't have to do it but because she did she will be greatly rewarded if not on that job but in her life in general

Kindness is who they are and the customers all they care about.

I’m trying to learn sign language for one of my deaf customers. He’s so sweet, I just want to make him feel like he’s not alone.

I've just came across this video. Wow it is Very touching. It is good to know and feel that people know that you exist and care about you

Bless this wonderful girl she is amazing 🙏🙏🙏

GOOD FOR YOU GIRL!!👏👏👏👍 VERY PROUD OF YOU!! I'm an ASL student learning it to be an interpreter! Keep at it and learn it well! 👌 The Deaf community will thank you and be most appreciative!

Great story thank you Crystal for going above and beyond you're a great person

"Sometimes customer service gets a bad rep, and it's often well deserved" Did you have to include that? Mostly it's customers who give *us* a hard time. Other than that, that barista is one awesome, inspiring person and deserves a promotion!

She learnt that skill for him but she has that skill for life now. It will come in handy at some point and in the future it may bring a bit of joy to someone else too.

I wish every food place was required to have at least one person who knows sign and one who knows Spanish. And one who knows CPR. Think of the good it would do.

One act of kindness can change the world.

We need more people like you in stores and others places like that.

I absolutely love this. Kindness is wonderful.

We need more people like this in the world

Its fascinating, knowing that when I watching him sign. He’s so friendly. Also he’s a good friend.

It is refreshing seeing videos that show people do care about their fellow human. It is not that hard, but instead most people only think about themselves.

A true act of kindness and inspiration.

I am very appreciated by that because I'm deaf too and it means a lot to know that the can still be good, good people to others like my kinf

God bless your heart❤️💞 for doing this. You have no idea how much this means. I'm 51, my parents, aunt & uncle are deaf from birth. I speak fluent ASL since childhood. I have found myself in many situations where I've acted as an interpreter for deaf people in daily situations. One thing, with everyone wearing 😷 these days, deaf people who read lips cannot do that anymore & it is has become another communication barrier😩😢 Thank you again! 🙏❤️💞🤟🤟🤟

Kindness is who they are'is the most sweetest and truest statement,some people are just kindness

That lady needs to be a manager or trainer. Amazing person

I'm not even gonna front or cap ... sitting hea crying like a baby I ain't cry in years something about it got to me I'm a proud black man we need more compassion n love just respect for each other she's a great woman

Very Coooooool !!! God Bless Kristen for going the extra mile. Your awesome !!

Awww this is truly lovely customer service for people with disabilities ❤️❤️❤️

I'm smiling with both of you as well! Great story! Pass it on.

Great work !!! That was so wonderful...

That's awesome, she is so thoughtful kind and compassionate

I love stories like this one. I love the beauty of sign language. It's one of the most beautiful languages to watch.....

That is a nice person over there Much respect for you 🙏

Above and beyond. Thank you ma'am. Bless you.

i did the exact same thing for my old retail job because we had a deaf regular, and it actually helped me get my current better job! :D in the interview for my current job they asked the usual "when have you gone the extra mile for a customer" type question, and i used that example and they gave me the job without even needing to wait for a call :) goes to show, give kindness and karma will give it back to you!

AWESOME 👍💯😎, Bless 🙏 You young lady, Human Kindness, PASS IT ON !!

Tears she is an awesome individual...glad they were there to share

She is a wonderful human ❤️

I love this. You Rock Crystal!!!

Just seen this video 5 April 2020 Mad me smile in these dark times😷 Thank you ....

There are so many angels in this world thank you for being one of them.

great show of inspiration and he kept the note.. we need to learn from this.

Awesome! This just says she cares about her customers and a heart. Kudos to this young lady. May the same karma follow her thru out her life. Thank you and have a wonderful life. 😊💕

Kindness is the language the deaf can hear and the blind can see.

Excellent young lady, well suited to customer service.

I want to learn ASL so bad, I have always been interested. It is amazing when you're able ro community with others in different ways. ❤

That is nice that she was willing to learn ASL for him so he could be like a normal person.

Give that barista reward and a pay raise

I found this video while teaching myself some simple signs for when people come into my Chipotle. I know it might be a little easier for deaf people to point at what they want but I'm not satisfied not knowing how to communicate, answer questions, ask them how they are doing.. I only knew "thank you" but now I'm expanding my asl vocabulary. I never want to have to ask someone to write down their order because I can't understand them. So glad I'm not the only one and motivates me more to continue to learn seeing how happy it made this man :)

What a kind thing to do! I am touched! ty

She is the kind of employee that you want. You can train any skill but this kind of attitude and drive is priceless in a person!

That was very great on her part, may The Lord Bless this young lady, going out of here way to learn some ASL, nice from her part .

When I use to work retail we had a family come in that was deaf and one of the girls called for assistance and I came up front to help and she was “can you help them? I don’t understand them they don’t speak English”. I greeted them and used what little asl I knew which was just abcs and thank you. I helped them find the items they were looking for and made sure they were okay before heading back to my department. The smiles on their faces is not something I’ll ever forget and while my asl is still a little rusty it doesn’t hurt to have as like any other language it helps someone feel apart of the world or included then it’s all the more reason to learn

Now that's what it is all about. Great job to the young lady for doing a awesome jester.

thats beautiful... wish the whole world take on her attitude n learn for the deaf

What a beautiful person oh how I wished the world was full of people like her wow my heart was so happy ❤️

BEAUTIFUL AWESOME AMAZING PURE LOVE AND KINDNESS FROM THE HEART ❤ !!!

The fact that he kept the note made me tear up. This story is wonderful!

Watching this and reading other people's comments on here with how they're learning ASL to do their service job also inspires me to learn. I'm a nurse and I have deaf patients occassionally so this would be so nice to know how to communicate better with them too. 🙂

the worker went above and beyond what was required,, God bless her !!

Her gesture of learning ASL is heart warming ❤️

That’s the most awesome thing a person can do!! Good for her!!

my heart is happy ❤❤❤

I learned Spanish just for a few regulars I used to have at Walgreens. But my manager said I wasn't allowed to speak Spanish to them since I'm "not Hispanic, which could offend the customers." LMAO I quit like a week later

This is so amazing and kind of her

This is so awesome! I did that for 1 to 2 patients that come in the pharmacy.

My sister is deaf and I can sign but she has cochlear implants so she can hear but whenever I meet someone who can only sign I always sign back to the best of my ability, sometimes I can’t sign certain things so I always apologise but it makes them smile when I sign back, even if some of it means absolutely nothing at all.

This the kinds love this world needs. ❤️ Thanks Young Lady.

Beautiful action by a person with a kind heart.

Amazing person going further to help someone. Same goes for the people in the comments who have done the same. Y'all are incredible.

Wow this was like very phenomenal and I applaud her from doing this for him good job.

This is so kind of her

It's good to see there are still Kind People in the World!!!

Wow, what a lovely gesture

What a lovely person.