This works for the dryer but not for the same model cabrio platinum washer. I had to long press (3 second) one of the buttons 3-4 times that were not power or start to enter diagnostics. Thank you for this video though. It Helped me find the one I needed
@kendramitchell1952 Жыл бұрын
Do you know what it means when the washer doesn't respond to the strategy you used? I think we have the same washer but mine doesn't display any codes when I follow the directions you used.
@wowchad Жыл бұрын
Same, but it was my Cabrio dryer that was accessed that way so I’m glad I saw your comment, thank you 🙏🏼 Now I need to figure how to toggle thru since I didn’t use the 3 buttons to enter diagnostics mode…
@ronmccarty75374 жыл бұрын
you have a great teaching style
@bensappliancesandjunk4 жыл бұрын
Thanks!
@carloscortez22764 жыл бұрын
I had one of the cabrio washers not my favorite. It had a bad lid switch, luckily found it used. Left a little bit of a profit at the end was glad to get rid of it.
@bensappliancesandjunk4 жыл бұрын
Nice!
@dylanwolfe41218 ай бұрын
I just slammed the door twice and it went back to working. Problem solved.
@tatchik77 Жыл бұрын
If you can't enter diagnostics mode that way, try holding "Temp" button for 2 seconds then release for 2 seconds × 3.
@LoveTipsGuru2 жыл бұрын
Thank you! This helped me solve the “check vent” red light!
@TheMochaangel2 жыл бұрын
Wait, what was the issue with the check vent? He didn’t discuss that specifically
@Warp33265 ай бұрын
It will turn on randomly even if ur vent is clean/fine@@TheMochaangel
@lilfawn833 жыл бұрын
Thanks for this video,. The codes told me what was wrong with my dryer,. It was not enough power. The breaker melted ..
@bensappliancesandjunk3 жыл бұрын
WOW! I am sorry to hear it happened, but at least you know what needs fixed!
@dottiehuber2161 Жыл бұрын
I have a cabrio platinum washer and I did what you did on the video I can't get into diagnostic mode. I keep getting an oL (overload) with nothing in it. Any other ideas?
@WolfsDomain2 жыл бұрын
I subscribed and will let you know i have an electric model let you know how it turns out. Thanks. I'm a 3rd Generation Plumber / Heater a.k.a. tin-knocker / A.C. Tech. / Electrician and Appliance repair man / a little of every thing type of guy been at it for well let just say helped my father since the mid 70's yes old lol. I never dealt with this model before till my wife made me buy one lol , thanks again for the info.
@edwardippoliti6262 жыл бұрын
Thank you ,found out through your video, my code is f 4. E3 ,so it's restricted air flow, probably clogged with lint somewhere, thank you,Great video !!
@jameshelms55103 ай бұрын
About two years ago we had a restricted air flow issue. We found out that a mockingbird had built a nest about two feet inside the the outdoor exhaust vent. We cleared the nest and installed a three louvre vent door that is bird proof. Haven't had any problem since.
@andreajohns76633 жыл бұрын
I have this model dryer, it powers on but when I hit the start button it just beeps once and the dryer doesn’t start. Please help
@maggiewright86512 жыл бұрын
I change the side that the door opens on and I get the same thing it comes on but when I hit start it just beeps
@chiltonschilling27323 жыл бұрын
I have a model that looks just like this but is a washer (cabrio platinum). None of the ways I press or turn the dial lead me to the diagnostics mode. I am just trying to figure out why it's leaking from the front at the beginning of a cycle. Only cycle that doesn't leak is the "bulky" for some reason.
@bensappliancesandjunk3 жыл бұрын
Where is it leaking at?
@harrythomas9933 Жыл бұрын
Leaking from bottom front of machine having same problem okay.@@bensappliancesandjunk
@brianperez118 Жыл бұрын
I have that same pos
@monico128310 ай бұрын
I as well have that same pos 😅
@zumrudamakhlouf8543 жыл бұрын
My dryer suddenly stopped and now it just says sensing? What does that mean
@tonylotito53904 жыл бұрын
I have a gas Cabrio dryer. grateful for your assistance learning the code F28...replaced both sensor bars, to no avail. The machine will let you power up to dry clotehes, sensing comes up -- depletes to 0 minutes and does nothing in-between but count down the timer ?? Any ideas?
@bensappliancesandjunk4 жыл бұрын
There's usually a small sensor harness inside the unit that connects the wire harness to the sensor bars. They use some capacitors/resistors that can go bad from time to time. I'd check that out to see.
@williamjamesrapp73568 ай бұрын
My Dryer going into Diagnostic says ( 88 ) which you says it means everything is normal, but my dryer motor does not turn the drum there is no noise that anything is going on down there BUT the heating element DOES work. So, does it mean then that the motor itself just isnt working ??
@xxlpatriot30772 жыл бұрын
Followed your video (great info by the way) and got the "88" code like you said. My "Sensing" light comes on but the motor won't start. I'm hoping it's a fuse in that it's a 150 lb paperweight currently.
@tatchik772 жыл бұрын
I have same problem did you figure out the problem?
@xxlpatriot30772 жыл бұрын
Yes, it was the thermal fuse. Cost $5 on Amazon and took approximately 10 minutes to fix-9.5 minutes to tear the machine down far enough to reach the fuse. It’s located on the right side in the front of machine under drum. Take control panel off, lay on its back, remove top, and front panel and door. Fuse sits in a white plastic air duct housing. Don’t forget to plug your door switch/light harness back in upon reassembly. I did and got to do it over again.
@tatchik772 жыл бұрын
@@xxlpatriot3077 thanks so much, replaced mine 🤞 so far so good!
@mikejunot6363 Жыл бұрын
@@xxlpatriot3077 I had the same problem and did the same thing: didn't plug the switch/light harness upon reassembly. Fortunately, my wife tactfully asked about the dangling plug, I loosened the top (again), and plug the harness. Dryer worked perfectly! My wife...I think I'll keep her (42+ years married)!
@daniellezaradich87033 жыл бұрын
This was helpful, thank you. I didn’t get an error code but my dryer just won’t turn run. Is that a fuse maybe?
@bensappliancesandjunk3 жыл бұрын
Yes. Very often, it won't show an error code for a bad fuse.
@user_namehere3 жыл бұрын
@@bensappliancesandjunk happened to me yesterday. Did some research today and found it might be a thermal fuse. Have to pretty much disassemble the dryer to get to it. But it'll be worth it if that's the problem
@bensappliancesandjunk3 жыл бұрын
@@user_namehere the cabrios kinda suck to take apart. I do got a video of those if you needed it but its a $10 part vs. A $200 call for a tech. Not a bad deal
@user_namehere3 жыл бұрын
@@bensappliancesandjunk I just ran the diagnostics on my dryer (the process was a little different than your video) but it's showing an "F1" code. According to whirlpool I need to change the whole control module. Didn't know I had a code until now. Any thoughts on how to fix? Or should I just replace the control module?
@bensappliancesandjunk3 жыл бұрын
@@user_namehereI would check the control board on the unit. Unplug it, take the top off, and look at the control board (plastic box). Unplug everything, take control board out of unit and then take the board out of the plastic housing. F1 codes on Cabrio or Duet dryers indicates that the Omron relay got destroyed, which would prevent it from running properly. This can be easily verified for looking for burned spots on the board.
@robertpreiter92033 жыл бұрын
Thank you for your videos last week I changed hub because was not spinning and after that worked well today I got the same error code what should I do please help
@tedthornton7791 Жыл бұрын
Was the new washer hub gear plastic? There is an upgrade to a revised metal hub kit on some Cabrio models. Cost more but last longer. If you have that model and chose the plastic one instead of the metal one. Then it may be the shaft splines were to damaged due to rust , age, and poor design . Which would quickly wear out that new plastic hub. Your problem would return. W10324651 is the new revised hub kit to replace W10528947. There are several Maytag and whirlpool washers that this type hub revision will work on. Your comment is 2 yrs old so I'm obviously to late for you but perhaps others will see and benefit. 😅
@heatherbriner82272 жыл бұрын
I liked and subscribed. Thank you for your content.
@anton22kendall2 жыл бұрын
I've tried everything everyone has said on here, along with what u have said, and I can't get my washer to do nothing, ugghhh I'm so frustrated right now
@samanthawilkinson3403 жыл бұрын
I’m literally at a lost , I for one absolutely hate this washer I have . I did what you said to my platinum washer but it did not do anything to reset it whatsoever . I do however have an issue with it when it reaches the spin cycle or constantly says UL across it , I’ve tilted the washer back and the bottom of the motor that makes it spin has left rust on my floor , it’s constantly off balance even when I’ve tried to run a simple small blanket :/ I just need some answers and help !
@bensappliancesandjunk3 жыл бұрын
If the motor underneath is rusty, its likely its going bad, causing the unbalanced error codes. There should not be any rust or discoloration underneath, and if there's a sizable presence, it'd suggest somethings major wrong with the motor or associated components.
@ginamata90123 жыл бұрын
I have the platinum cabrio dryer and I got the code f2E1
@oliviaandcarter98374 жыл бұрын
I have a cabrio washer no codes and it wont complete the last part of the spin cycle and it sounds like sandpaper rubbing together. Any ideas
@bensappliancesandjunk4 жыл бұрын
Sounds like there may be a tub obstruction that's not letting the washer get up to speed for the final high-RPM spin. I hate to say take the drum out but... take the drum out and look for obstructions in between the plastic outer tub and metal inner tub. But before that - I'd check underneath the washer and see if maybe somethings' rubbing on the motor.
@rog10462 жыл бұрын
Hi, I have this same dryer except for a few drying cycles, question..do i always have to turn it off just to change drying cycles..times. ?
@freshness19552 жыл бұрын
Ben I have this exact gas dryer. It will not get hot when using the eco cycles. On quick dry it barely gets warm... Vents are all clean.... What might be causing this?
@karinash93733 жыл бұрын
Hi there! Great instructional video! Will all these diagnostic steps work on a WED7000DW1?
@bensappliancesandjunk3 жыл бұрын
It should
@karinash93733 жыл бұрын
@@bensappliancesandjunk Thank you
@outskirtsstallion53853 жыл бұрын
I was able to get the error codes for my dryer. Thank you!
@HEAVYDRAGON723 жыл бұрын
The worst washer I have ever owned oh my goodness. If you own this hunk of junk I feel your pain.
@bensappliancesandjunk3 жыл бұрын
The Cabrio bearing/shaft is awful on these units. About 7-9 years in, you're gonna pay a tech $400 to replace it unless you want to DIY it yourself... Its doable (and with the right tools, very easy) but man... No washer should have a bearing or bracket die in 10 years.
@yvonnecortez95952 жыл бұрын
@@bensappliancesandjunk if you replace the bearing/shaft how much life will you get out of the washer? Is it worth fixing? Or buy new?
@bensappliancesandjunk2 жыл бұрын
@@yvonnecortez9595 a failed bearing is one of those "just junk it" fixes. Most techs will charge you $400+ However, it's a DIYers dream. The bearings are wildly cheap. Like $40-50. It's just a very time consuming fix. Done right, the new bearings will run 10 years before another failure.
@reynaldol.deguzman30392 жыл бұрын
You are absolutely right!
@jorgericky Жыл бұрын
I have my for ten years it just now stop working any idea why it show E4and E 4 error memes?
@susanbrown994911 ай бұрын
Hello, I have F0 E3 and FO E4 error codes but I do not have the manual. Could you tell me what those 2 codes mean? I really appreciate your help if you could answer me. Thanks
@erickeljet2 жыл бұрын
Is there a video on how to open the top ? I want to clean it inside
@jacquelinechaidez69033 жыл бұрын
What happens when you do the diagnostics test and everything comes out good but when you turn the dryer on the check vent light comes keeps coming on??? Please help
@bensappliancesandjunk3 жыл бұрын
Is that preventing your dryer from running at all? I would check the thermal fuse, the aboard for physical damage, and then the wire harness going to the moisture sensor on the dryer
@tonybradley12903 жыл бұрын
Can I interchange a whirlpool cabrio washer user interface board into a cabrio dryer?
@bensappliancesandjunk3 жыл бұрын
No. It won't program right and you'll get errors
@anthonywomack1991 Жыл бұрын
I need help with my cabrio platinum washer
@rooseveltrice4363 Жыл бұрын
Great video!!!
@himenary8372 жыл бұрын
Hi sir how are you the mettell insert on my nub broke out do you know how to put it back in on a whirlpool Cabro platinum washer please and thank you
@codigor.aoficial3 жыл бұрын
My dryer says f1 e1 what should i do?
@bensappliancesandjunk3 жыл бұрын
F1E1 is usually low power to unit, like your breaker or power cord is malfunctioning. I'd make sure breaker is fully reset, then if that doesn't solve it, get a multimeter or appliance tech to trace down why the unit thinks there's bad electric going to unit
@lh55673 жыл бұрын
I have and electric dryer. I ran the diagnostic and the dryer ran for about 2mins and the code just gave a number 2. What does the 2 mean??? Thanks
@winnonahockley4709 Жыл бұрын
I had the same thing
@rayleereid4483 жыл бұрын
When I press start on my washer it locks and start to full but three seconds after it stop and unlocks. It don't do anything else from there, and before it was washing but it wouldn't release the softer, or spin dry. What can possibly be wrong?
@bensappliancesandjunk3 жыл бұрын
I would reset the unit (unplug it, give it like 15min to drain the capacitors and such). Plug it back in. Give it maybe 1 minute to boot up. From there, let it start and run for 15min. Some washers like this lock/unlock, then continue on the process to run things for a wash. There's usually a checklist on the system like: - Does lid lock work? - Does drain pump work? - Does water valve work? - Can basket spin freely? If it passes those tests, it begins to sense the load (if auto-sensing) and begin the process of washing. If it fails a test, it usually kicks itself out of doing anything else. From there, you can usually put it in diagnostics to see what code is preventing it from running any further.
@mayuridalia28333 жыл бұрын
My cabrio dryer keep blowing off the fuse. In one year it blew off 4 times. 3 times in my old house and we just moved to new house 2 months ago and it happened again. Can you tell me what might be the problem?
@bensappliancesandjunk3 жыл бұрын
I would make sure the inside of the dryer is VERY CLEAN. Cabrio dryers have a terrible tendency to get impacted with dirt and derbis which can stiffle heat moving out of the dryer, causing it to build up and trip the fuse. The same thing goes for your vents in the house... Make sure they are cleaned very well. Next, I would maybe look at replacing the thermostat and hi-limit cutoff to ensure its moderating temperatures properly if you trip any more fuses AFTER you clean out the whole unit really, really well.
@mayuridalia28333 жыл бұрын
Bens Appliances and Junk Thanks for the message. We are seniors and I do not know how to change thermostat and cut off. I may have to call the appliance technician.
@user-di5cu1ip8j Жыл бұрын
How to recalibrate washer
@kevinjackson79794 жыл бұрын
Showed and F2 code unplugged the machine, plugged it back in, no lights on the control panel, light comes on when I open the dryer door?? Any suggestions.?
@bensappliancesandjunk4 жыл бұрын
UI Failure. Check all connections going to board. Is it on a newer Cabrio Washing machine? One that has a sleeker all-black interface?
@mikegehrich4245 Жыл бұрын
Thanks!
@tatchik772 жыл бұрын
I have error code F31 but my tech sheet is missing from under the panel, have any idea what that code is?
@hypestewsneakers84853 жыл бұрын
Mine says E3 F3, what’s that?
@bensappliancesandjunk3 жыл бұрын
Washer or dryer
@DavidHornsbysChannel4 жыл бұрын
I have a Whirlpool Cabrio Dryer (electric) When I press the start button it just beeps and won't start. The timer will count down like it is running. I tried the diagnostics and button 2 and 3 just beep three times when short pushed. Button 1 works as you demonstrated. Any suggestions?
@bensappliancesandjunk4 жыл бұрын
The 2 things I would check would be the white thermal fuse that is inside the dryer, that could be badd and I have seen it not display error codes. The other thing would be to check under the main board for burn marks
@DavidHornsbysChannel4 жыл бұрын
@@bensappliancesandjunk It was the fuse, thank you very much for your help!
@psychosis99894 жыл бұрын
Bens Appliances and Junk where would this fuse be located?
@bensappliancesandjunk4 жыл бұрын
@@psychosis9989 blower housing. I've been trying to get one more of these in-stock to do a teardown video on, but none have popped up yet
@bemadden773 жыл бұрын
Bens Appliances and Junk I’m having the same issue. Machine acts like it’s functioning normally. Timer counts down. But drum not spinning and no heat. I pulled and checked the thermal fuse but it’s showing .000 on my meter. My next thought was belt but it appears to be intact and all the rollers are rolling correctly. Please help
@msm624 Жыл бұрын
I got the 88 but my dryer still won't start
@dantisdelle2 жыл бұрын
Great Video. I was able to determine I have a "7E" error code. From what I find, that is overheating, correct? I have not yet checked the vent etc., but what would be the first thing I should look at? Also, how do I clear the error? I tried, but it did not clear...Thank you
@OutdoorsAdventures698 ай бұрын
Did you figure it out I have same code😊
@lacedogwork92762 жыл бұрын
Dryer powers up but will not start. I removed the thermal fuse, but the appliance store verified it's good. I have since gone through your recommended diagnostics. On my Cabrio dryer, I have no code display - just LED lights for each of the settings on the main panel. When I run through the diagnostics as you recommend (buttons 1,2,3 x 3 times) the "wet" LED blinks. I can find NO reference to what that means in my manual or online. Note: I hear a faint "click" when I hit the start button - is this an indication there's a problem with the relay/board?
@bensappliancesandjunk2 жыл бұрын
Check the console for the schematics/manual. The key would be to make sure you have the technicians manual to confirm the 1-2-3 sequence is right for your specific dryer (Whirlpool is notorious for having 2 or 3 styles of diagnostic cadences on these units). Once you get that sheet, it SHOULD show you what the wet light is for. It does sound like a board issue / F1 code, but the sheet would help confirm that. On the board - usually if its bad on a dryer, you can remove the board and then take the plastic housing off the back. Many times, when you separate the board from the housing, you'll see a damaged/burnt relay spot which would confirm a bad board.
@danielagracia23363 жыл бұрын
Hi mine has a F4 or E4 code could you help me out
@bensappliancesandjunk3 жыл бұрын
It should be two codes, an F code and an E code. If its both, that's a really obscure code dealing with installing the unit at a house.
@bensappliancesandjunk3 жыл бұрын
Err, I looked it up more. It could also be an improper L2 voltage, meaning something has happened to the electriity to where its failed to deliver the needed electric to run the dryer. That'd mean the terminal, cord, outlet, or breaker is bad.
@danielagracia23363 жыл бұрын
Thanks a bunch I did have someone come fix it and a few months later it didn’t work it was a fuse he fixed and he charged me so much for it I’m kinda scarred to call someone else to come fix it I can’t afford the price the last person charged me and with Covid I don’t really want people up in my house 😞
@winnonahockley4709 Жыл бұрын
Where do you find the error code at?
@user-lx5gh2sl6h Жыл бұрын
My machine won't let water to tub
@HEAVYDRAGON723 жыл бұрын
SD error code o l error code DL error code but not all the same time. Two out of three Cycles get all the way to the end when the timer's down to three or four then go to SD. Other times it's DL
@bensappliancesandjunk3 жыл бұрын
DL is an unbalance code i believe. SD is a long drain code. Your drain pump has an obstruction, or is too far in the sandpiper. Press the wash basket down far then release quickly. If the washer basket comes back and bobbles a little bit like a basket ball, the rods are bad. If it snaps back quickly and doesn't rebound at all, the rods are good and you may need to look at the washer being overloaded.
@jahliamabee9208 Жыл бұрын
My dryer has f4 e4
@reggiewalthour86623 жыл бұрын
I need to no how to trouble shoot washer
@bensappliancesandjunk3 жыл бұрын
You're going to have to be more specific for me to help you.
@rickwatson53084 жыл бұрын
I couldnt get it to work
@bensappliancesandjunk4 жыл бұрын
Im sorry. There are other style cabrios that do have different input sequences
@calebbrewer75882 жыл бұрын
I can’t get my cabrio platinum to run after LD code
@johnbrackett25912 жыл бұрын
I tried this on my wtw8000bw0 washer and nothing happened.
@BASS-N-BASS7 ай бұрын
Same
@hustlin124 жыл бұрын
I have this model dryer, it powers on but when I hit the start button it just beeps once and the dryer doesn’t start. Please help
@bensappliancesandjunk4 жыл бұрын
Did it give you any sort of error code when you put it into diagnostics?