Buick Enclave - The Diagnosis & The Estimate

Рет қаралды 158,807

9 ай бұрын

In this video I have a look at a customers Buick Enclave that had a customer complaint of a reallllly loud wheel bearing, object detection not working, no horn, NYSI, and a few other things. Let's see what it needs and get this lady and estimate and see if we get the job.
-Enjoy!
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Пікірлер: 1 400

@Mintore55 9 ай бұрын

Your community is lucky to have you Eric, you’re a good mechanic and a great person!

@SouthMainAuto 9 ай бұрын

I appreciate that!

@xjarhead1964 9 ай бұрын

I agree their lucky to have you. Your labor rate is great compared to what they charge In my area, which is well over $100 hr. My mechanic is also very good and a very good friend of mine and his labor rate is very good also. You do a fabulous job.@@SouthMainAuto

@bombardier3qtrlbpsi 9 ай бұрын

I second that

@bombardier3qtrlbpsi 9 ай бұрын

For me as long as I being watching SMA anything being fixed on a vehicle at sma will be saving you money! Stevie Wonder can see that 😄 Nice job as always 👍

@JamesJohnson-rh5qw 9 ай бұрын

You are a hell of a mechanic. I love your videos. I worked at a dealership many years ago and things have really changed. Even when I worked at that dealership I had a self employed mechanic work on my cars. I never take anything to a dealership unless it’s warranty work.

@user-uz1yv2oc9v 9 ай бұрын

Dude you can't get more honest than showing everyone your estimates. Totally reasonable price too, I think she would struggle to find another automotive shop cheaper than that. Worked as a mechanic for 30+ years and i'd be happy to pay you to work on my vehicles anytime.

@SouthMainAuto 9 ай бұрын

Remember skilled work isn't cheap and cheap work isn't skilled 😏

@digitald5851 9 ай бұрын

Great motto

@stevewhite3424 9 ай бұрын

Many people know the price of everything and the cost of nothing.

@silvergrizzly316 9 ай бұрын

Ditto! 👍👍

@robinsonsmotorcycleandauto3929 9 ай бұрын

Anyone mad at that estimate is a dum dum cause that is cheap and his shop needs to make money to stay open. I know some places it would of been 1 hour diag each concern for diag easy or not and can't blame those places either as they all need to be profitable to stay in business. Running a shop is far from cheap and easy. And we all know the government likes there chunk of anything made. Very reasonable SMA

@itsjustme6548 9 ай бұрын

Now you should have a video showing your shop expenses for an average six month period. That would shock some people that think everything is “too expensive” . Great content as always!

@0rnery 9 ай бұрын

I assume it takes about $100 per hour to cover all that. But, how the dealerships justify their exorbitant charges is beyond me!

@utidjian 9 ай бұрын

@@0rnery Most dealerships I have been into have all sorts of extra employees and a grander looking place than most brick-n-mortar or mom-n-pop type repair facility. All those extra people and amenities cost money and you, me, the customer pays for it. The taxes and mortgage or rent on the property is all paid for by the customer. There is not much magic or mystery to it if you have ever run something as simple as a lemonade stand at the end of your driveway or girl scout cookies or whatever. One might think that more people should understand this... (Business and Marketing have been the top college major in the USA for decades) but they don't or they forgot.

@0rnery 9 ай бұрын

@@utidjian Hah! It would be one thing if the exotic Dealership experience yielded competent diagnosis & repairs. But, we see all too often, mom & pop shops get the job done correctly after Dealership fails, despite having specific tools and knowledge of how to repair their own products. And, they get it done for a fraction of the Dealership's price. Dealerships ought to be paying for their exorbitant overhead with car sales, not when their customers are between a rock and a hard place at the mercy of their shop.

@kellyhay79 9 ай бұрын

You, my friend, are what all mechanics should strive to be.

@0rnery 9 ай бұрын

Thanks for showing the estimate. Now, my wife has a better idea of the value of the DIY repairs I perform. And, many of those are made possible by channels like like yours. Back in the day, I had to struggle along with Chilton, "Motor" and $150 service manuals. As complicated as new cars are, your videos are a godsend! THANK YOU SO MUCH!

@lancehr 9 ай бұрын

>>> "Now, my wife has a better idea of the value of the DIY repairs I perform." Heck yes to this! Me too! There is a saying: A man's value isn't known till he is gone.

@amplituhedron5582 9 ай бұрын

Lucky you, I need to replace all 4 shocks because they are leaking and tie rods because rubber is gone. "Does it really need to be done?"

@amplituhedron5582 9 ай бұрын

Lucky you, I need to replace all 4 shocks because they are leaking and tie rods because rubber is gone. "Does it really need to be done?"

@larrybe2900 9 ай бұрын

Yes, to save extra wear on tires apart from a better ride.

@truracer20 9 ай бұрын

If you apply the logic you see in SMA videos to all repairs then all you need is a factory manual, forget Haynes and Chilton.

@billypage5191 9 ай бұрын

Great price sounds like a honest reasonable mechanic.

@s.j.5850 9 ай бұрын

Glad to finally see a SMA repair bill detailing parts & labor. I know automotive tools & equipment are very expensive, so if they want a honest tech like you to stay in business they better just pay up. YOU ARE WORTH EVERY PENNY!

@bkon4675 9 ай бұрын

Everyone could be so lucky to have such experienced knowledgeable mechanic in their town. Eric you saved her a lot of cash! Good man! Everybody's happy!

@williegillie5712 9 ай бұрын

I’ve always worked on my own cars. Watching Eric has helped me hone my skills quite a bit.

@BlainsTube 9 ай бұрын

Was the "loud exhaust" actually not -be- a bad muffler or bad wheel bearing, BUT the almost extinct "Muffler Bearing"?

@bwalker4194 9 ай бұрын

You should really consider proof reading your comments before actually posting them.

@oddmanout7755 9 ай бұрын

You do realize that muffler bearings are real, right?

@BlainsTube 9 ай бұрын

no @@oddmanout7755

@kevink4914 9 ай бұрын

@@oddmanout7755😂 and so is blinker fluid right 😂 where is so called muffler bearing?

@pokitty100 9 ай бұрын

🤣

@keithsrepairinc1608 9 ай бұрын

Transparency + Honesty 👍 Your customers are very lucky to have you in their community Eric!

@gbodyman73 9 ай бұрын

Pulled horn fuse! Your Classic teenage son taking the car for joy rides at night. Pulled fuse so it doesn’t honk when using remote start, or when he locks it after coming back home.

@MannyFontes1968 9 ай бұрын

People would be so lucky to have you as their mechanic and I wish I had an SMA in my neck of the woods because I would be a customer for life.

@318ishonk 9 ай бұрын

Sounds like that customer was happy even before you started the repair. Who thought you can make someone laugh with an estimate like that. You did well Mr. O!

@pawwalton2157 9 ай бұрын

Eric is an honest mechanic, very professional and skilled! 😊

@WBOS72 9 ай бұрын

Avoca is lucky to have you Eric, that shop rate is amazing.

@johnmack5784 9 ай бұрын

We get this same crap happening in Australia & the poor honest mechanic has to cop all the backlash. So Eric there is plenty of honest mechanics like you out there, very rare also!

@Averna222 9 ай бұрын

That suction cup removal of the taillight was genius. I'm gonna have to start doing that since some taillights can be a real bear to remove.

@TracyCorbett 9 ай бұрын

Thank you for showing the estimate. Being a 1 man shop, the hardest thing I do is estimates. I would happily pay for a coaching group with you just sharing your estimates sometimes! I am surprised at your labor rates and really appreciate you sharing that too. We havent seen labor rates that low for probably 10 years here in Atlanta.

@curtgomes 9 ай бұрын

Eric, thank you for your honesty. Your estimate is ABSOLUTELY reasonable. I long for the day when I can find an honest competent mechanic like you. It's about the same as trying to find an honest politician...... rare beasts indeed!

@thomasbrown6900 9 ай бұрын

Thumbs up on your estimate, Eric. That is certainly a fair price. I hope I'm wrong but I felt a 'red flag' going up when I saw that fuse laying as it was. I don't want to point a bad finger at a previous repair shop either. I just hope someone wasn't trying to take advantage of this lady.

@forindooruseonly646 9 ай бұрын

I'd say the dealership certainly was.....

@rickys6770 9 ай бұрын

The previous shop probably already determined it needed a new fuse. But if they left the new one in then it would have been fixed for free.

@Discretesignals 9 ай бұрын

The first thing I thought was does the horn go off in the middle of the night?

@r.b.l.5841 9 ай бұрын

I think many people underestimate the time a proper diagnosis takes, the expertise is what you are paying for. Anyone can write up a BS estimate that doesn't address the actual problems, or "Parts-Cannon" the customer with things they don't actually need. In fact that wheel bearing - most shops would have said "you need all four wheels done" and not bother with quoting just the one that is the problem. Good honest mechanic, great vid Eric as always!

@silvergrizzly316 9 ай бұрын

Hey, if you're happy and the customer is happy, well then... I'm ecstatically HAPPY!!!😃😃😃 Amazing job Eric! 👍👍

@JERRYRIG432 9 ай бұрын

Me too

@Allazander 9 ай бұрын

A customer can always say no to an estimate and go to another shop, which is apparently what this customer did after getting the dealer's estimate. Eric's labor prices seem fair, he uses quality parts because he has to back them if they fail. He's upfront about diagnostic costs. I would love to have such an honest and fair mechanic to rely on. P.S. Sorry about Mrs. O's face, I hope she heals up real soon... =]

@victorbellan8357 9 ай бұрын

Thanks for sharing all your info !

@mikep.5517 9 ай бұрын

For some of that stuff I wonder if it's a local reporter is checking garage integrity. Other shops may have said "You need an expensive clockspring to fix the horn. The no-start is because you need a new starter. ..." SMAR legit diagnosed the problems as a fuse and fob, ODM, turn signal bearing etc.BTW, what happened to Mrs. O's face? :)

@kevink4914 9 ай бұрын

Don’t forget blinker fluid that they told her she needed 😂 I honestly think it’s a dealer as Eric mentioned she was taking it to. It’s the good old dealer scam where they keep her coming back for more money trick. They fix one thing and sabotage something else to fail for continued customer return for more business/ money. There is a lot of mechanics out there that do this to women mostly and a little bit to men who have no mechanical knowledge. Sad but so true on this one with women.

@freetolook3727 9 ай бұрын

When I was first in business fixing RVs and mobile homes, I had a lot of people asking me to justify my hourly rate. They didn't want to hear that they were paying for experience or that I have bills to pay or that I'm in business to make a profit. Eventually, I just told them that if they didn't like it, that they didn't have to have me work on their units and they were free to look for someone else to do the job. After that, I never heard anything more about justifying costs! Apparently, there wasn't anyone else competent enough to do that kind of work.

@SuperBuzzbomb 9 ай бұрын

I've never justified my price. If someone started giving me grief over a price I just sent them down the road. Those types are always more trouble than they are worth.

@mariosaccoccio1688 9 ай бұрын

My responce used to be (retired, thank God!) "What do you do for a living, and do you negotiate your prices?" That usually shut them up.

@Scott-co4dq 9 ай бұрын

Similar story for me. Several decades ago I was in a hospital break room and saw an invoice laying out for some work they just had done on a Xerox copier. I was surprised to notice they were charged a higher hourly rate for copier service than my company charged for me to work on their MRI !

@russellhltn1396 9 ай бұрын

I think the problem is people equate the rate to an hourly wage - and it's way more then they are making. They don't think of it as paying the shop. (Rent, light, heat, Mrs. O, general business expenses, etc.)

@JimmyMakingitwork 9 ай бұрын

Very true! We usually inform people that we don't compete on price, we fix the work done by those that do though.

@kemowens5519 9 ай бұрын

Thank you for your honesty.

@fmcbill 9 ай бұрын

I really admire your honesty. Thank you.

@davidandrews8618 9 ай бұрын

Excellent upload! I'm always impressed with your methodical and patient diagnostic work. 🧐 The way you narrate as you go through the process really drives home the massive amount of experience and knowledge you have. This can only come through years of hands-on work combined with constant study and research of the ever-changing operations of modern automotive systems. There is no shortcut to this level of service. It takes 10's of thousands of hours of your life... And what is your time worth? It is TRULY our most valuable and precious commodity, as we have an ever-dwindling amount of it and it cannot be replaced once it is spent. NO ONE has the right to ask you to JUSTIFY your price for your time. If they do, then they have determined that your time has no value unless it can be 'justified '. That's arrogance and ignorance of the highest degree. I don't work for, or do work for, those kind of people anymore. My life and work has been the better for it ever since. 🙂 My motto: "This is the 'price' (estimate) I have put on my time. You are free to take it or leave it, but I will not 'give' you anymore of it explaining why." Thank you again for sharing. 🙏

@richardfulks2703 9 ай бұрын

Thanks for the honesty about the repairs and screw the crybabies

@davidd8435 9 ай бұрын

Thanks for the content Mr. O have a great day.

@shawnbelford3433 9 ай бұрын

Love the video! Your thought process and explanations are second to none!!

@rider547 9 ай бұрын

That’s the great thing about this channel, not just great content but the up front and honest work that’s done. You’re a good man Mr. O! ( and a lucky man to have Mrs. O! ). Thanks for another great video! 👍🏻👍🏻

@robertsmith2956 9 ай бұрын

I wanted to see where the auxiliary ground wire went.

@cephasrodgers9417 9 ай бұрын

Thanks for another great video Mr & Mrs O. Not too difficult to win the job when the dealer is twice the price for half the work. Thanks for being honest and trustworthy, there are not enough people in the world like both of you.

@robertsmith2956 9 ай бұрын

a wasp sting on the backside of your hand will puff it up so it doesn't leave marks when you punch her.

@samheumann5640 9 ай бұрын

Always enjoyable from a technical and philosophical perspective, thanks for sharing.....you're the best!

@Pete-in-Essex 9 ай бұрын

Excellent honest stuff, luv it..

@gjohnston7619 9 ай бұрын

I think it is a set up car by some agency to check you abilities and integrity for car repairs. No doubt they will find that YOU pass with flying colors. great job

@crisprtalk6963 9 ай бұрын

my first thought.

@jimh.412 9 ай бұрын

Then they wouldn't have had him fix the car if it was.

@KillaninjaFC 9 ай бұрын

Which kinds of agencies perform these checkups? Sounds like useful info

@chrisholcar6278 9 ай бұрын

Here in the UK the DVSA has been known to use a “mystery shopper” car that has known defects and present it to an MOT testing station for an MOT test/inspection to see if they are honest and actually know the pass/fail criteria of the MOT test

@jeff7.629 9 ай бұрын

State of California Bureau of Automotive Repair will send out undercover cars to the SMOG test stations to test the abilities of the SMOG technicians.

@peterchesher5215 9 ай бұрын

Hey Eric Long time viewer here from England and this is one of my favourite so far as not only does it show off your excellence in well thought through diagnostic.... But it shows the other side of what most customers only see..... the invoice... Absolutely nothing wrong with any of your prices or rates etc. Love the clearness of the invoice. Sod the haters in the comments, those People forget that you can source stuff cheap on the internet, but they forget you'll be waiting for it to arrive and that vehicle will be taking up space and time. And if it's wrong you'll be waiting again for the correct part. Your local supplier may be dearer but the customer service they offer you is what you're paying for. Keep the video's coming and a few more estimates or invoices please. Kind regards Chesh

@mikebarnes3238 9 ай бұрын

Thanks! Another great video

@johnhenry5197 9 ай бұрын

Another point of possible interest to you: The 2014 Subaru I used to own would set off the passenger seat belt warning if my cell phone, (ONLY when I had it plugged in and charging), was laying in the right spot on the seat. (Evidently near the sensor.) There was nothing else on the seat. I hope maybe this helps you sometime. Crazy huh?

@JRBRestorations 9 ай бұрын

This happens to my son’s 2020 VW Tiguan. He keeps the seat belt buckled on the passenger seat when driving with his cell phone on the seat.

@KC-pf4tj 9 ай бұрын

You’re worth every penny! Hell of a good technician…..

@frankmartin8471 9 ай бұрын

Both good and honest.

@patrickladue439 9 ай бұрын

The mysteries of diagnosing through the fog of a previous technician's work... The horror! Great work! I enjoy and learn from your videos.

@bertoltb1358 9 ай бұрын

Made me happy, keep it up Mr.O!

@shemp308 9 ай бұрын

When I was in the shop as the a mechanic! When people started with money or my favorite, it only took a few minutes. My comeback was that you pay me for what I know, not how dirty I get or how much I do. Now I did go by the book for job hours. And truth be told, most of the time, the people who would complain usually worked on it first and couldn't repair the problem and should have been charged double because as we all know! you have to fix what they broke first.

@Dirtyharry70585 9 ай бұрын

Amazingly GM still puts modules directly expose to salt puke.

@iandouglas4992 9 ай бұрын

To be fair this is about a 15 to 20 yr old car at this point

@TylersNeighborhoodGarage 9 ай бұрын

@@iandouglas4992 It's not. It clearly states in the video several times that it's a 2017 Enclave.

@flagmichael 9 ай бұрын

@@TylersNeighborhoodGarage The condition - in the salty PRNY - is 15-20 years old.

@Cheepchipsable 9 ай бұрын

@@iandouglas4992Wouldn't be on the road after 15 years in that area.

@Fix_It_Again_Tony 9 ай бұрын

Electronics can be packaged to be completely impervious to water. GM just doesn't care to do that because then they can charge you almost $600 for parts alone. Look at the fuel pump modules on the GM trucks that Eric has routinely shown us. It's clearly a choice to do these things.

@charlespatterson2900 5 ай бұрын

Well done 👍

@papirivera4747 9 ай бұрын

I appreciate the fact that you showed the price. We don’t have anything to go off of usually. I already know most of us get ripped off but know just how bad does help. So thank you

@chuckreardon935 9 ай бұрын

Thanks for being willing to show us all the work and sharing your knowledge. Your prices are fair, especially considering your years of experience and knowledge.

@PatrickJMele 9 ай бұрын

Not to get off topic but your mrs. is adorable, your a lucky man Eric....hopefully you both stay healthy and blessed for many years to come. MY prayers will include your family in the future!

@davesmith9802 8 ай бұрын

Well done as usual.

@plumbucket65 9 ай бұрын

Great job

@Wrenchingdaily 9 ай бұрын

Working 3rd shift sometimes has unexpected benefits. I’m getting paid to watch SMA 😊

@MrYAMAHA32177 9 ай бұрын

You're fired@!

@psantini5963 9 ай бұрын

Me too

@anthonybrown2426 9 ай бұрын

I work third but I’m off for this is my Saturday but I have to go back in on Sunday night.

@Richard_Gobbler 9 ай бұрын

Same. 11pm-7am. Wed/thurs rest days 🙄

@thunderstruck5484 9 ай бұрын

Like you say, it is what it is, nothing more nothing less, thanks Eric and Vanessa! Glad I’m in Texas with no rust , between your videos and Vice Grip showing how horrible the salt eats those vehicles up , wouldn’t want that worry on top of everything else, thanks again

@kurtkris 9 ай бұрын

Another great video Eric! Appreciate your transparency on the repair charges. And just for the record, Mrs O could never hurts our eyes! 😊

@Mike_Engel 9 ай бұрын

Love It Eric...... Thanks!!!!

@peterhodgkins6985 9 ай бұрын

It's very interesting to me to see the costs associated with this kind of diagnosis and repair. Thanks for sharing that info! The ''missing' fuse did seem a bit like a setup at first, but it all made more sense when it was disclosed that she'd had the thing at the dealer before bringing it to you. No doubt the previous diagnostician removed the horn fuse in order to test the security system and simply forgot to reinstall it. It would be very interesting to see a written quote from the dealer! Lookin' forward to Part Ii!

@robertsmith2956 9 ай бұрын

only thing I liked about a dealer repair is they left the temp sensor box under the hood, so at least I know they changed it. The job was free, they did it while I was buying a car, and thought I was trading it in. LOL Told them if the transmission goes, I'll be back to buy another one.

@TheRussellmoody 9 ай бұрын

Tool box tour Eric!

@JackdeDuCoeur 9 ай бұрын

Very nice work. Thanks for the billing insight.

@richardvignola8000 9 ай бұрын

Looking forward to part 2. Thanks

@tpolarbeart 9 ай бұрын

I appreciate your openness and think with your skillset to be charging what you do is a bargain. I'd rather have you work on my car than any dealer even if you were more expensive

@goodtimes2654 9 ай бұрын

Another nice job Eric. Prices are what the are . At least your customers know they get an honest job and the problems solved for what they are paying for . That’s all anyone can ask for, especially in todays world .

@rjb6327 9 ай бұрын

Always nice to see Mrs. O.

@glenharper3136 9 ай бұрын

Thanks for the video Mr.&Mrs. O. Always look forward to them.

@Kenny_P_abz 9 ай бұрын

This feels like a secret shopper car, checking garages for integrity.

@zunar_j5_933 9 ай бұрын

Bet you guys are on to something here...

@JackS425 9 ай бұрын

Well shes fixing it. If she just wanted the estimate and then split id agree.

@colestowing8695 9 ай бұрын

I lost my shop during coof. Watching this and back seat driving while you repair stuff makes me REALLY feel the need to get back in the game

@flagmichael 9 ай бұрын

That's the Devil whispering in your ear! I love working on cars except when I'm actually working on them... and the cars get tougher to work on every year. The one that ruined it for me: replacing the clutch in my son's Acura Integra. The new one lasted a couple of days until the new pilot bearing seized. Aaaahhhh!!!!

@brnmcc01 9 ай бұрын

Coof?

@edwarddiekhoff859 9 ай бұрын

@@brnmcc01Covid

@colestowing8695 9 ай бұрын

@@brnmcc01 coof = covid. force of habit-got used to censoring myself because for a long while messages would disappear if they had the word "covid"

@jimh.412 9 ай бұрын

@@brnmcc01 COVID b.s.

@mikecopenhaver4484 9 ай бұрын

Here are your problems Lady and I will fix them. Honest and to the Point. You da man! Great Job! Thank You for another great Video!😊

@ryburnsjr 9 ай бұрын

Well spoken. Well done...!!!😀😀😀

@cjhat33 9 ай бұрын

Eric, my grandparents took their 2012 Escape to the dealer they bought it from quick lane center for just about everything. Then after one winter passed, and we hit some a/c weather the a/c wasn't working. So I pulled the under hood fuse cover off to discover no fuse in the a/c location. We bought fuses put it in, and the compressor kicked in a/c worked perfectly. They were setting them up for a complete 2k plus bill to overhaul the a/c. I know that this Quick Lane has a history of pulling fast one's on older people. I also know they told them that the wiper/turn signal stalk was the wipers stalling or falling to work properly. I did that myself, but it didn't seem to fix the issue. Sad thing is after my grandma passed away, and my grandpa had dementia we decided to sell it. We did some other maintenance items on it, cleaned it up, but the wiper situation seemed to have resolved itself because we drove it quite a bit in rainy weather with no issues. But I will say your use of the parts you pick are what you know. I totally agree with you 100 percent. You been doing this long enough to know what to buy so it doesn't bite you in the ass later. I would do the same thing for my customers. That's the reason your in business because you strive to be honest, fair, and give your customers the respect they deserve by using parts that are going to survive longer than most of the aftermarket crap out there. So if that's genuine oem parts that's what you do. I also like when you're able to save money if it is something that you can get used from your local pick your part. So keep up the excellent work, and do not let the trolls/haters get you down. Because when those haters buy some part from Amazon or eBay for 2/3 less, and it fails in 5 months to a year it's them getting to redo their own work.

@NoName-zn1sb 9 ай бұрын

fast ones

@RaveDaver 9 ай бұрын

The bill is logical and it's being done! Some shops would just cut the connector from the new harness and be done in 10 min.👍🏻👌🏻

@elcastorgrande 9 ай бұрын

Good job, honest work and result.

@pairofdogs 9 ай бұрын

Excellent!

@John_Ridley 9 ай бұрын

On the key fob, I've found that usually it's crud/carbon buildup on the connector pad under the conductive rubber of the button. Popping it open and cleaning the contact surface with a Q tip and isopropyl alcohol takes about 5 minutes and almost always fixes the issue.

@jimh.412 9 ай бұрын

Did Sweet Project Cars teach you that? 🤔

@John_Ridley 9 ай бұрын

@@jimh.412 Probably not since I've been doing it since the 1980s and I don't know that channel.

@jimh.412 9 ай бұрын

@@John_Ridley So you say? Keyfobs didn't come out until late 80's early 90's.🥱

@John_Ridley 9 ай бұрын

@@jimh.412 Back then of course it was TV remote controls, it's the same kind of button. Gold plated PCB traces under a conductive coated silicone buttons. Exact same problem and solution though.

@brianvarner 9 ай бұрын

I bought a new one of these when they first came out, Tiger Woods drove the same brown Enclave as me. Should have known as a technician not to buy first year models. This thing fell apart in my hands over the course of a year. It was in the Buick shop seven times. My salesman encouraged me to seek lemon law protection. I patiently let them fix it and then traded it in for a GMC truck (didn't want them to pass the problem to someone unsuspecting).It was better but now I am firmly a Toyota and Lexus only fan.

@Cheepchipsable 9 ай бұрын

What makes you think it wasn't out on the lot straight after you traded it?

@brianvarner 9 ай бұрын

They solved main issue finally then I traded it. I knew beforehand the salesman had a buyer at the ready with all the information of troubles@@Cheepchipsable

@NBSV1 9 ай бұрын

@@CheepchipsableThat’s why he let them fix it before trading it in.

@meganluke444 9 ай бұрын

Just another enjoyable video where a competent and honest mechanic gets'r done in an enjoyable and educational way.

@-Enginerd 9 ай бұрын

Your transparency makes me happy! Thank you for sharing the cost breakdown!

@hackfabrication139 9 ай бұрын

As I was watching I kept getting the feeling, that this was going to reflect a 'Just Rolled In' or 'Mechanical Nightmares' vibe. But with some added twists: I wonder who removed and failed to replace the horn fuse? Dealership? Neighbor? Family member? That 'aftermarket' red wire, is also a cliffhanger. What was up with that? On a side note, I own a 2018 GMC Sierra 1500 SLE (5.3L, reg cab/short bed, 4wd). Ordered it in spring 2017, took deliver in August 2017. Haven't had any problems with it. Yet... Although, it does have a few 'quirks' that I live with.

@showersyko228 9 ай бұрын

Eric I ran across something a few months ago I had never saw, I'm a full auto tech in a manufacturing plant so if I get it in my bays it was never good to begin with. Ac wasnt cooling on an acadia, checked all the fuse and relay was blowing but compressor wasnt kicking on ohmed all the wiring from the compressor back to the fuse box and climate control mod and found nothing. As I was looking at the dic the temp outside was showing -34 degrees and I thought that was strange because I'm inside a plant so got out the trusty MDI and a laptop to check codes found nothing, went into ambient air temp sensor and it had a recalibrate function so recalibrated it and wallahh, didnt know if you had saw that before in the field but I hadnt in the plant. It thought it was too cold to kick the compressor on, wierd man. but getting parts is pretty easy for me, usually have plenty of them and the cars are clean and that makes thing alot easier too, good vids man I watch them all the time, keep up the good work.

@hcox1111 9 ай бұрын

Should have edited "weird" because you spelled it wrong. I before E except after C does not apply here.

@kevink4914 9 ай бұрын

@@hcox1111ok and like you never make mistakes huh 💁‍♂️ is this the English classroom here ? Or is this just a Karen ?

@hcox1111 9 ай бұрын

A lot of people screw up "their" also, if you spelled it thier then you are spelling it wrong. Just trying to help you not look uneducated.@@kevink4914

@showersyko228 9 ай бұрын

@@hcox1111 Thanks Dr. Grammer, I'm a production mechanic not an English major so spelling dont get me paid.

@Toto-is8ci 9 ай бұрын

I'm HAPPY! Great video. Thanks Eric O

@attilakohbor3360 9 ай бұрын

great job again

@djsi38t 9 ай бұрын

The honk can be turned on and off when you lock the doors.I always turned mine off because I find it absolutely ridiculous that people are honking their horns every damn time they lock and unlock their doors!....Imagine this woman is COMPLAINING that she cant wake up the neighborhood when she unlocks her car....How awful!...You can hear it lock and unlock...you dont need to tell everyone within a quarter mile you are locking and unlocking your doors!.

@fowlerkennel2824 9 ай бұрын

Your charges are so reasonable. Nice to see you didn’t pad the bill by the addition of “shop supplies “, which in my are is $40.

@CrimeVid 9 ай бұрын

I Dunno, Shop supplies, grease,top up oil ,plastic clips,Shrader valves etc gotta be paid for somehow !

@PK15306 9 ай бұрын

Great video!

@denniswilkinson1674 9 ай бұрын

Makes me happy!

@ozzykrahn806 9 ай бұрын

mrs o isnt a disgrace

@notmeatall70s 9 ай бұрын

She's all dolled up here today. I caught a side mirror peek 😊

@freetolook3727 9 ай бұрын

@21:12 As I found out with my 2008 Buick LaCrosse. Loved the car but everytime I went to the dealer, it was a $300 bill or more. It all added up to constantly fixing things. I don't do any of my maintenance anymore because of my bad back. But it cost over $100 just to change the front headlight because the battery, battery hold down, frame cross tie, and front bumper have to be removed to access the headlamp. The kicker was an estimate for $1900 to replace the cat and two o2 sensors. Can't get away by removing the cat, can't use a cheap cat because it has to meet California regs. So sold the car and will never buy another American brand vehicle.

@for2utube 9 ай бұрын

I had a ‘17 LaCrosse diag bad cat and was going through a lemon buyback because no CA cat available. I found the problem to be a bad weld on exh pipe. Sold it because of stonewalling of east coast GM Attys. left me with very bad taste in my mouth. No more GM.

@thagerdorn2009 9 ай бұрын

Your problem is going to the dealer...learn to find the best shop in your area. There are plenty of shops out there that do fantastic work and don't charge stupid prices or play games. People that take their car to the dealer for anything other than warranty and recall work and act like it's the cars fault just infuriate me...I've never taken my vehicle to the dealer other than for recall work. I do all of my own work besides tires and evac and charge a/c...I have severe health problems and a bad back but I still do it. Not all American cars are junk...it's your fault. Not the cars. Most cars are made in America these days anyways just so you know. My 04 Suburban will outlast ANY vehicle on the road...and it's cheap to fix anything on it.

@stevewhite3424 9 ай бұрын

"Hold my beer" Volkswagen

@thagerdorn2009 9 ай бұрын

@@stevewhite3424 yeah don't even get me started on VW products...worst cars ever made. I've owned and sold three of them. Never again. Won't work on them either.

@craig7818 9 ай бұрын

thank you, did enjoy your comments on pricing

@garycurry4600 9 ай бұрын

Love seeing an honest mechanic providing quality work at a fair price.

@raymondreiff8170 9 ай бұрын

You will not find a better Shop, This coming from someone who is also a Mechanic, At a better price for the work being done.....end of Story, Shops are Expensive to operate...

@glassvial 9 ай бұрын

Over $2K at the dealer for just ONE problem on the list (and did the customer list end with "love always" or was that skipped?) - but I digress. This is why I pretty much only go to the dealer in extreme cases, or recalls.