Car dealership ripoff: Hidden-camera investigation

Рет қаралды 18,623,166

6 жыл бұрын

Car dealership hidden-camera investigation reveals how service centres upsell you on unnecessary work.
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Пікірлер: 18 000

@omarmahli8311 3 жыл бұрын

"Your tires are low on air, which means you need an new transmission"

@mariekam738 3 жыл бұрын

Ha ha ha ha😆

@MrInternFTL 3 жыл бұрын

Well technically if you drive like that enough it can damage your transmission

@iamnotsaboor5971 3 жыл бұрын

Seems legit

@dylanjones678 3 жыл бұрын

@@MrInternFTL haha I think we found him.

@cailco100 3 жыл бұрын

@david mullen It can as it increase rolling resistance on both entire drive train. From the transmission and clutch to the engine. Due to this over a very long time, it can cause undue wear on transmission gear teeth. But before that, you increase gas mileage and make the ride unsafe and a lot rougher. And if the transmission is already on it's last leg a low tyre pressure can push it over. But in normal use, the increased wear will take longer than the used lifetime of the car.

@1972ibleedcrimson 3 жыл бұрын

And this is why we have Chris Fix, Eric the Car Guy, and Scotty

@krustykrabby7776 3 жыл бұрын

@@dylan-nguyen yup

@theun-knownmusician5468 3 жыл бұрын

BCMGunfighters1972 haha yes

@canissama7215 3 жыл бұрын

Chris fix ❤️

@Mitchell.Is.De.Naam. 3 жыл бұрын

What about the Car Wizard?

@abfrmthe6 3 жыл бұрын

[Cool]

@maestrovso Жыл бұрын

"Spark plugs basically is the brain of the vehicle" I almost fell off my chair laughing.

@tcblackg35 8 ай бұрын

Not the ECU, spark plugs

@lateral1385 7 ай бұрын

😂 sparky 🧠💥

@maestrovso 7 ай бұрын

My diesel vehicles are brainless machines. 😡@@lateral1385

@googolplex2789 7 ай бұрын

The Synapse perhaps?

@baronobeefdip2 7 ай бұрын

for reels, I am a DiY truck owner that has wrenched here and there and I am no means a certified expert but even I had to do a double take and squint when I heard that lol!

@niveknospmoht8743 5 ай бұрын

Having worked for a couple of dealerships in the 80s, I can fully attest that this has been going on for decades. I ended up owning my own shops and I was crazy busy with work just by giving customers the truth and fixing their car the right way and not take short cuts.

@coreybabcock2023 4 ай бұрын

I need help getting my van fixed up like the ball joints but can't afford it

@scottamu7816 2 ай бұрын

After working at a great independent shop for 10 years (‘95-06) the owner went to a ‘seminar’ and started implementing this systematic upselling scheme… I was done, cause I knew about how Dealerships made bank on unnecessary work all the time, and I wasn’t going to be a party to that grift

@anulfosanchez7376 3 күн бұрын

Saw😅w8

@ClownNaround 4 жыл бұрын

The only way to find an honest mechanic is to become one.

@ChrisTesch87 4 жыл бұрын

Jerome Jerry Jay unfortunately with most new cars they are driving computer’s that are nearly impossible for you to work on yourself. Gone are the days where you could change your own oil in 10 minutes lol

@Chevsilverado 4 жыл бұрын

Chris Tesch actually it’s not hard at all. Because everything is computerized there’s a lot less tuning adjusting or repairing of parts. You just replace the part with a few bolts and a harness clip usually.

@alexher8507 4 жыл бұрын

Honest mechanics are paid less than 80k a year. If they're paid more, they're doing a hack job

@eliasearley7194 4 жыл бұрын

So true

@conut1391 4 жыл бұрын

Buy the whole company do it ur self get profit

@gilesmedearis9393 4 жыл бұрын

That man a savage “they didn’t want to chat with us on camera, let’s go inside and ask”😂😂😂

@samklou7302 4 жыл бұрын

Giles Medearis lmao I died!!! I don't know if a lot of people picked it up though

@MasterJim2020 4 жыл бұрын

Giles Medearis Looks to me like the Managers of both the Honda dealership and the Chrysler dealership are cowards and that’s why they told them to GTFO. 😂

@kevindao1103 4 жыл бұрын

Master Jim 2020 Also, the moment when there’s a journalistic investigation. The person of interest always chickens out since they know they would be immediately exposed once a breath is lifted.

@MasterJim2020 4 жыл бұрын

Kevin Dao It’s like how suspects don’t own up to their problems that they have created and are being arrested and charged for. Chrysler needs better workers in general anyways. I’m an American and I can tell that most of their products don’t really hold up like Toyota’s and Honda’s. Not to mention, this type of behavior from the dealership itself should not be tolerated.

@kevindao1103 4 жыл бұрын

Master Jim 2020 Well, I am an American. However, I do remember one Jeep enthusiast said to me “only buy American cars if you want durability”. Still, these are how dealerships can mainly make their money. It’s a really high profit margin. Meanwhile Tesla doesn’t like this model.

@coreysue3451 2 жыл бұрын

for 18 years the best advice I ever gave my customers was to sit IN THE CAR and read through the entire owner's manual. And had parents bring over their new teen drivers and make them change a tire and check their own fluids under my supervision. You have to be an informed consumer!

@misseselise3864 5 ай бұрын

its incredibly stressful to know how many people have never looked at the owner’s manual

@tired3726 Жыл бұрын

Lmfao "the sparkplugs the brain of the vehicle." I'd have walked out right then and there 😂

@downfromthereeefters 4 жыл бұрын

SpArK pLuGs ArE tHe BrAiN oF tHe VeHiClE. ECU: Am I a joke to you?

@alannaherickson7594 4 жыл бұрын

John C I bursted out laughing when she said that

@georgea2835 4 жыл бұрын

That sounds like a probing question. What I mean is that if you accept that as fact then she can get you to buy a lot of stuff you don't need because you clearly don't understand cars beyond it's basic operation.

@bladimirlaines6958 4 жыл бұрын

I’m rolling clinging my stomach for laughing to hard at this 😂

@laurieculp5793 4 жыл бұрын

@@alannaherickson7594 I always thought that little black box was the brain lol

@angelsalcedo1313 4 жыл бұрын

Nice profile pic man

@ulogy 6 жыл бұрын

"Spark Plugs are like the brain of the car." I about died laughing.

@carquestions 6 жыл бұрын

That was funny - I laughed myself

@tqdinh2 6 жыл бұрын

Eulogy 😀

@gmctech 6 жыл бұрын

Same here but when I actually sat back and thought about it I guess spark plugs creating sparks (with the aid of coils) could be partially equated to the electrical synaptic impulses in the brain.... so not 100% wrong .... LOL. But I'm sure that's not what she was thinking.

@user-jh6vt8vx4v 6 жыл бұрын

gmctech the spark is just the electrical current in nerve system to trigger the muscles to contract. Not connecting synapses... So, I think she is wrong, 100%. Lol. BUT I am sure I am getting rip off for couple time as well. Because something I am not able to keep track of...

@lospolloshermanos2692 6 жыл бұрын

gmctech the brain of a car is the ECU

@bobbyriegert5033 2 жыл бұрын

Car dealerships need to be held accountable for this. This video should be enough for the legal system to take care of this.

@ICEMAN7679 6 ай бұрын

lol, when has the legal system really been helpful to civilians? Let's speak to reality.

@5959Mikee 21 күн бұрын

Laws are only for the poor/middle class.

@crazymike7883 2 жыл бұрын

As an automotive technician the problem goes all the way down to the mechanics ourselves being pressured to recommend additional services. The whole industry need to be fixed.

@waroftheworlds2008 2 жыл бұрын

i can believe that. I watch "problems" magically appear and disappear from the inspection reports. I keep all the recipes and inspection reports.

@0121zachary 2 жыл бұрын

That’s why I’m glad I got out of automotive mechanics where we had to upsell services to make a paycheck, I’m glad I’m a fleet service mechanic now

@ddtruthfinder81 2 жыл бұрын

I caught Ford trying to rip me off 2 times in 1 day trying to get me to sign to bogus deals when leasing a truck, the numbers didnt match nor did the math so I caught the mistakes 2 times and made them correct them, I will never buy a ford again nor ever do buisness with that dealership, I went to 3 ford dealerships and 1 out of the 3 told me that the other one was trying to rip me off. Ive concluded the human species is a greedy species. Not just the auto industry, its doctors, lawyers and churches, construction of all trades, its a world of vampires!!!! A smart man gets multiple bids and researches things online. Just yesterday a man wanted to charge me 56,000 dollars for solar panels to give me payments of 186 dollars a month for 25yrs he said.

@Mar1s3z 2 жыл бұрын

I watched from a different country, my car were always serviced by a dealership without much problem for 9 year/110k km. and still driving fantastic today, some upsell maybe, like a premium engine oil or something but not to this extents. Nothing critical are upselled, ever. I agree it depends on the rules, regulations on each country' industry. Everything seems to runs on money and profits regards of ethics over there. It's revolting just to watch. edit: maybe the reason is that the commission rate are lower over here, I don't know how much lower. But an engineer over here already has a good enough salary to not worry about trying to upsell.

@alyssahamlett 2 жыл бұрын

So is this all mechanic shops or mostly places like Midas, NBT... Like the oil changing shops that do a little bit of maintenance or is this all mechanic shops

@johnstrand2247 5 жыл бұрын

You think they are ripping you off? The medical industry makes the mechanics look like choir boys.

@johnstrand2247 5 жыл бұрын

@Upstate SC Dashcam Here is a fact. In the 60s, most people did not even need medical insurance. Back then my sister fell and broke her arm and collar bone. Our family doctor set the bone, applied a cast and she was home a couple of hours later with a total bill of $58, climbing trees in three months and never had another problem with it. Fast forward to today and that broken arm is turned into a massive surgery with screws, pins and a lifetime of misery and thousands of dollars cost. From then on, the bones, muscles and tendons never quite articulate with each other. I have worked with thousands of people with similar experiences. Every single modern intervention leads to future interventions and future miseries, including metal poisoning.

@stevensharpe1419 5 жыл бұрын

I went to the hospital for a dislocated knee and they didnt set my knee i did on the bed in my room i received no pain meds and didnt see the docter but the bill was 6000 dollar's and they charged 500 for pain meds which i didnt get 3000 for the doctors visit who i never saw and 1000 for the actual reset of my knee and i did it not them

@jeffreyrogers8151 5 жыл бұрын

You are on point.

@otallono 5 жыл бұрын

@@johnstrand2247 Um, for one, you cannot compare one broken bone/surgery to another... the human body is a bit more complicated than that. You're a completely different person with different conditions and genetic makeup. You may just be more unfortunate than the person who didn't have the same complications. Not say that is the only factor but it IS a big factor you need to consider. I have a lung condition and I've never smoked anything in my life. Some people can live 120+ years while smoking every day and be fine. We are all leagues different from one another. So looking at one person who only needed a cast and comparing it to your situation doesn't make a lot of sense.

@otallono 5 жыл бұрын

@@stevensharpe1419 People are given pain meds/opioids all the time which is actually a problem today, so you seem to have had the opposite issue there. As for pricing, you could actually call the billing office and usually get prices down a lot. Something a lot of people don't realize and just pay without thinking.

@Mftater 3 жыл бұрын

Been a mechanic for 6 years. Left the dealership because the only way we made money was ripping people off. I couldn’t make money because I was honest about what vehicles need. Now I work for a shop with my city doing fleet vehicles. I can now focus on upkeep and maintenance and safety, not my pocketbook

@markopalinski5988 3 жыл бұрын

service Manager in your head " OMG Don't let them leave YET

@AntiCommunistMarine 3 жыл бұрын

Were you commission or flat rate?

@HsingSun 3 жыл бұрын

Good man.

@kindredlebel9175 3 жыл бұрын

Fleet? 18 wheelers?

@BoomerSooner1108 3 жыл бұрын

I’m a dealership tech and I strongly believe in only selling what’s required and being honest. I Make decent money without ripping people off. 🤷🏽‍♂️

@curveball1318 6 ай бұрын

Do not EVER take your car to a dealership for anything other than complimentary services, recalls, or warranty work. They create problems that don't exist and they charge you triple what you could get it done for anywhere else.

@ryancox6268 5 ай бұрын

You’re right. The only time I go to a dealership is when my car has a recall.

@TheReal_JG 2 ай бұрын

I won't even take my Ford in for its airbag recall. Steering wheel airbag replacement was a piece of cake to me, but I'm not letting anybody from a dealership touch any of my cars.

@vandidandi Ай бұрын

Private mechanics are even worse.

@djparsons7363 Ай бұрын

@@vandidandi Where I live there is one shop where 90% of the people take their cars because he won't fix anything that doesn't need fixing, the prices are reasonable and the work is top notch! An honest mechanic will always have plenty of work.

@vandidandi Ай бұрын

@@djparsons7363 They are really hard to find one.

@christiancowboy352 8 ай бұрын

Why aren't these places being prosecuted for theft and fraud?

@thedylan1820 2 жыл бұрын

Service Advisor: "Spark plugs is the brain of the vehicle" Spark Plugs: *Literally one of the simplest components in a car*

@windsofmarchjourneyperrytr2823 2 жыл бұрын

@Karma333 Queen yeah, but it doesn't "think" at all. That's what they said. Which isn't true. We have brain boxes for that.

@oblivionbro 2 жыл бұрын

*Subaru has entered the chat*

@adir3025 2 жыл бұрын

i think she needs a brain.

@styxx0500 2 жыл бұрын

That woman is literally dumber than Joe Biden 🤣

@dansmith9538 2 жыл бұрын

@Karma333 Queen i think you need to understand how cars work lmao, the ecu is the “brain of the car” , the spark plugs don’t think they just do as they r told

@Z0UD 3 жыл бұрын

The dislikes were from the car dealerships

@FuriousYTGTGrowtopia 3 жыл бұрын

Z0UD also taxpayers who’s money went towards an old Honda Civic lmao

@aeyde 3 жыл бұрын

@@FuriousYTGTGrowtopia lol

@jeremyoehling5664 3 жыл бұрын

No, normal guy. Most folks dont drive under the "Normal" driving conditions. Most folks drive less then 10 miles and that is considered "severe" duty. Read the fine print. If you are driving 35 miles to work each day then maybe Normal is ok. 6000 mile oil changes are a joke.

@christopherrobin1505 3 жыл бұрын

Stealerships

@Stella1112 3 жыл бұрын

Of course who else! Lol

@joshuasmith6439 2 жыл бұрын

Even in the US we have this problem. I went into a dealership in Maine once and they acted like my newer car was going to fall apart as soon as I drove it off the lot. It only needed an oil change from the Carfax reports...went to a different mechanic and they said the car was fine just needed the oil change. Some of those "service techs" at dealers are downright bullies.

@user-vh2pk6bd3g 7 ай бұрын

It wasn't a Chevy dealership in Skowhegan was it

@misseselise3864 5 ай бұрын

*especially in the US

@yank4334 Жыл бұрын

i once took my old car ( 210k miles) for a recall on airbags and after they fixed the issue they told me i need all these repairs and it would cost over 1,400.00. Of course my car being old i wasn't going to spend that kind of money , so i took it to my private mechanic fixed the same exact issue for 700.00.

@CTCRZ 2 жыл бұрын

Over 20 years as an auto tech and I have to say that there is so much honest work out there that there is no reason to rip people off. I always tried to treat my customers like I would want a shop to treat my mom.

@kyler9323 2 жыл бұрын

And customers have deep appreciation (at least I know I do) for honest, helpful, and skilled auto mechanics. There is quite the knowledge/skill imbalance and thus a fiduciary duty on the part of the mechanic/salesperson and when a customer knows that duty is being taken seriously, it is quite a relief. It's like having someone in your corner, on your team in life. Besides, people spend so much time in their vehicles nowadays it is peace of mind to know your car/truck is taken care of by someone who has YOUR interest at heart. With all that said, I too don't know why people rip others off.

@MeshuggahDave. 2 жыл бұрын

people don't do that anymore. I'm sorry to tell you pops. I'm right there with you though...

@bingo8789 2 жыл бұрын

I always (tried) to treat my customers like I would want to be treated? 🤔😄😄 How about you just do it instead of trying.

@CTCRZ 2 жыл бұрын

@@bingo8789 I bet you would have been a great customer. 🙄

@miahdavis8331 2 жыл бұрын

I was a mechanic for a lot of years as well. I worked at a small independent shop and I respected the hell out of my boss because he was honest and even tried to help people in their time of need. But yeah I worked with the same ideology as you treat them as I would want my mom to be treated

@bfrazer8696 3 жыл бұрын

"This is private property, please leave" = "We're up to some shady practices and don't want to tell you about them on camera"

@JeremyBowling 4 ай бұрын

I was told that camshafts were a maintenance item and should be replaced every 60,000 miles by my local Chrysler dealership. Best thing to do is research and know a little about cars before you visit a stealership.

@fernandoramoa7079 2 жыл бұрын

We were going on a long trip so, as an engineer I knew my car's mechanics well and it was in top condition. I took it to the dealership for a general checkup and, after rejecting 95% of an unnecessary maintenance list they had me sign a liability waiver if I wanted my car released

@Methodical2 2 жыл бұрын

Funny

@depressedkermit5337 Жыл бұрын

What a pathetic scare tactic. Glad you didn’t fall for it.

@rickbuck7816 Жыл бұрын

Sounds like extortion to me!

@mr.objective6936 8 ай бұрын

Makes you wonder why the government doesn’t give a damn and do sting operations like this video.

@CasiodorusRex 8 ай бұрын

Because, they'll negate your warranty by saying you didn't perform the routine maintenance recommended.

@ichiroudesu_. 3 жыл бұрын

“Spark plug is basically the brain of the vehicle” Oh, okay i guess the ECU is basically what ignites the fuel.

@philipptruveller7829 3 жыл бұрын

Yeah that one line really got to me lmao

@codealtf4logn779 3 жыл бұрын

Doesn’t even know what he’s talking about lmao

@reubenj.cogburn8546 3 жыл бұрын

Actually, for most modern cars.....it is. Coil control for spark initiation and duration often is done by the main engine module. Just so ya know.

@ichiroudesu_. 3 жыл бұрын

@@reubenj.cogburn8546 yeah in actuality it is basically the Computer but i meant the actual “physical card” itself making the ignition.

@kellenb1840 3 жыл бұрын

The ECU: "Am I a joke to you?"

@icutrauma1rs690 2 жыл бұрын

" They know the car best". No, they know your wallet best.

@kbhasi 2 жыл бұрын

I agree.

@cope0914 2 жыл бұрын

@dpsheals 2 жыл бұрын

They do both

@donovanwilliams29 2 жыл бұрын

🤣🤣🤣🤣

@rnedlo9909 2 жыл бұрын

When I was working out of state, I had a dealership do a brake job. I asked if they would put on ceramic pads (this was when they were a new item). The service manager told me they ONLY use the maker's original parts, so no they couldn't. When I got home a few month later I had the car inspected, my mechanic asked me why they used the cheap parts store pads.

@adamsaint2890 Жыл бұрын

This is why it's important to find, and get a good relationship going with, a local family run mechanic shop.

@loisenolp4746 Жыл бұрын

I love this channel. I wish we had this in the US.

@bobfalfa76 6 жыл бұрын

This is why ppl should find a privately owned garage that is more focused on quality and honesty. I grew up in my grandfather's garage, for 40yrs he worked 6 days a week on customer's cars. He wasn't a wealthy man but he made a decent living. He stressed quality and honesty above all else. When he passed there were over 300 ppl at his funeral, most had to wait outside but all paid their respects. You don't get that level of respect and admiration by "upselling" and trying to line your pockets, you get it by helping ppl and being an honest person and providing quality work.

@marioramirez6741 6 жыл бұрын

John Doe Decent is a matter of perspective. Open a book please.

@Supernova12034 6 жыл бұрын

you've never talked like that to a persons face, because if you did, you'd be missing a couple of teeth by now

@scottieray 6 жыл бұрын

Wow, John Doe is a tool. Maybe Bob Falfa's grandfather worked 6 days a week because he wasn't ripping his customers off at every turn. My uncle still owns a shop in Sikeston MO and only recently backed off working 6 days a week. He too made a comfortable living, but not so much he could live like royalty. Plus, he paid the guys who worked in his shop a very competitive wage with holidays off. I have seen my uncle let strangers, travelers on I-55, pay out their bills over time. Most of the time he was paid in full. Very rarely did he ever get 'no pays'. He recognized that working class people usually don't have $1000.00 sitting around for an auto repair.

@bobfalfa76 6 жыл бұрын

scottieray We use to do the same thing all the time, he hated to see a man who was just trying to support his family, a single mother or elderly people go without a vehicle to get around. People don't do that anymore, they only care about themselves and how quick they can make a buck.

@MaxSpeedMike 6 жыл бұрын

My condolences bro. Your grandfather sounds like a great man, and still is. I can tell you have learned some things on life from him, keep it going

@noneofyourbuisness7 2 жыл бұрын

While your car is under warranty there’s usually never an issue with it going to its dealership. But once that warranty ends ya gotta find a reputable independent technician.

@DarkShroom 2 жыл бұрын

@@user-ie4kp7ni9d most people already go to work, they don't want to learn a second career just to get their car fixed

@dill6688 2 жыл бұрын

@@user-ie4kp7ni9d now I'm lucky, I grew up helping my dad with car and bike maintenance. But not everyone has the time or will to learn how, get access to the tools needed, have the space to do it by yourself. So give credit to people who don't do it themselves

@ted714 2 жыл бұрын

@@dill6688 Nicely said .. I never was brought up learning DIY because of those problems you listed but once I 'create the space' for projects then I can expand and learn more about the hobby/components. I drove a v6 Challenger for the last 10 years and never performed any maintenance myself and hardly read the owner's manual for routine inspection. Some asswipe just pulled in front of me and wrecked my car the other day but i'm going to upgrade into a v8 Challenger and do it right and learn every component and DIY I can (starting now).

@BTheBullTurbo 2 жыл бұрын

@@dill6688 The average person can do it in 30min to 1 hour Never more than that. As a former mechanic those who are just learning will get it done within an hour those who know their stuff can get the oil drained in little under 5 minutes and then changed and completed within 15

@dill6688 2 жыл бұрын

@@BTheBullTurbo wow nobody has ever spent over an hour doing and oil and filter change? I've seen regular people spend 15-20 minutes jacking up and securing the car.

@lindawatson3356 2 жыл бұрын

Had the same thing happen to me. Inspection indicated I needed nearly $2,000 worth of repairs. Took it to my mechanic and he said I only needed about $150 in repairs.

@user-vh2pk6bd3g 7 ай бұрын

Was your car new or out of warranty

@lindawatson3356 7 ай бұрын

@@user-vh2pk6bd3g no warranty.

@DominicDeyzel Жыл бұрын

15:53 "spark plugs are the brain of the vehicle" ECU: am I a joke to you?

@AristoCat221 2 жыл бұрын

This makes me appreciate my mechanic so much. He is an honest guy and an amazing person.

@cope0914 2 жыл бұрын

@m13e58 2 жыл бұрын

Share his address with us so that can bring him business,also we can also be a winer👍🏻👊🏻

@AristoCat221 2 жыл бұрын

@@m13e58 I would but we are in North Macedonia 🇲🇰 but if u ever in the region let me know :D

@shuav8943 2 жыл бұрын

How much does he charge you for rear shoes, drums, and brake flush?

@AristoCat221 2 жыл бұрын

@@shuav8943 for mazda 3 2009 1.6 hdi around 100 eur maybe less will have to check with him on this. It is also important to say he does his work extremely clean and fast. So I get my car very fast where as some mechanics can keep it for days until they get to it...

@erikschmidt476 3 жыл бұрын

"Spark plugs are the brains of your vehicle" is an even better pitch than trying to sell blinker fluid. I going to steal this line :D

@gooddieyoung2744 3 жыл бұрын

Worst part is I cant stop laughing wah! That is just too much

@RubyXIII 3 жыл бұрын

wth does that even mean 😂

@ragnarok7976 3 жыл бұрын

The ECU is like the gallbladder of the car.

@unglued9167 3 жыл бұрын

no a computer and or a pcm lol

@thatcarguy0710 2 жыл бұрын

this is why i do everything myself unless it’s something major or when it’s something out of my experience

@stephenfrench1060 5 ай бұрын

Worst of all recommending extras is they don't replace these parts because they are OK in the first place win win

@bdmillfrancisco5960 5 жыл бұрын

One of the great mysteries of life...how to find an honest mechanic

@tanicwhisper0647 5 жыл бұрын

Bdmill Francisco Oh I know this one!.... He owns a youtube channel by the name of South Main Auto Repair! Did I do good?

@mr.boostang2064 5 жыл бұрын

Scotty Kilmer

@b3at2 5 жыл бұрын

They are all over... but there are rotten ones too. Usually big company corporate mechanics are thieves. The little guy who rely on word of mouth are usually honest.

@Gnerf 5 жыл бұрын

Just go to a Latino mechanic

@carsonmiller9658 4 жыл бұрын

chrisfix

@MarcoGamer640Productions2012 3 жыл бұрын

I remember a mechanic shop tried to offer my grandma’s car a power steering flush. Interestingly enough, her car has electric power steering. 😂

@jamesb1221222 3 жыл бұрын

Some cars take electric power steering fluid believe it or not lol

@vxCOCOxv 3 жыл бұрын

My car doesn’t have a power steering pump either. G6, not a pump, or any lines. Kind of weird when I learned it! I love when people think they know anything about cars, and blab.

@tmcgwow 3 жыл бұрын

@@vxCOCOxv Yo, I also have a G6 (GXP) and I absolutely have a power steering fluid reservoir. What year G6 do you have?

@jacknickolstine3355 3 жыл бұрын

Some run the pump off an electric motor and it's still hydraulic. The fluid needs to not become conducive just like the oil in the a/c

@vulduv 3 жыл бұрын

some electric systems do use hydralics. but most modern ones are just a motor. and if anything... DONT WATCH THE VIDEO TITLED "understanding your cars powersteering!" had to watch that in mechanics class and litrualy everyone was mentaly facepalming at the end.

@berkeleygarvelink9406 10 ай бұрын

“the spark plugs are the brain of the vehicle”

@oliver_klozoff 2 жыл бұрын

Something to note about the factory recommended maintenance, this maintenance schedule is designed to keep your car running for the warranty period. Once that warranty is up they really don't care what happens to your car they'd rather you buy a new one. Some things like transmission fluids, differentials, and even the frequency of oil changes in spark plugs I do more often than the service manual requires just because I want my car to last longer than the hundred thousand mile warranty.

@ProCarsGaming556 2 жыл бұрын

One thing about the recommended oil change in those books is that most newer oils (with the exception of fram) can last 10k+ miles or one year. Heck my 2000 Oldsmobile bravada it's recommended in the manual for a year.

@oliver_klozoff 2 жыл бұрын

@@ProCarsGaming556 yeah, my 17 RAV4 is one of those 10k or one year vehicles. I change it at 5k or 6 months. That oil goes from dang near clear to the same color that is left inside engines that varnish from lack of oil changes. I use mobile 1 0w20. It's not the oil. Oil is cheap, an engine is not. VVT engines need good oil to perform properly, and just a little sludge can clog passages to cam phasers and then your in for an expensive treat. I owned a pre owned 3v triton once., I'm a bit gun shy after that one.

@ProCarsGaming556 2 жыл бұрын

@@oliver_klozoff I mean yeah I do the same because my car has 200k+ miles. I'm just saying vehicles typically can go longer times than even the manufacturer says.

@oliver_klozoff 2 жыл бұрын

@@ProCarsGaming556 oh I'm not debating that, most vehicles will go much longer than the manufacturer States. My point was that the manufacturers recommendations are generally just to get them to last beyond their warranty period and then they don't care how long they last. As long as they don't have to fit the bill for repairs they could care less.

@engineclinic 2 жыл бұрын

@@ProCarsGaming556 dish soap will last 6 months also but who would want to wash their dishes in 6 month old dish soap. Just because an oil will hold it's viscosity for 10k miles why would you?

@Claudio-gv2lz 2 жыл бұрын

my mechanic is an old guy near my house that has a small shop, his prices are so cheap, i always end up tipping him because he's an honest guy

@ShepherdsChapelonYT 2 жыл бұрын

I take mine to an old local guy too He's always been honest I would never take my car to one of these big places

@rillp2160 2 жыл бұрын

@peter david man i miss my old mechanic now😢 the old man use to put in work! I moved out of town sadly smh

@vikraal6974 2 жыл бұрын

This is why you make connections in society

@LazyLizzy706 2 жыл бұрын

Say elderly. Saying old is rude. :(

@neilperesso5135 2 жыл бұрын

The dream

@citygirl5705 5 жыл бұрын

RULE OF THUMB: If they ask you to leave as soon as they see a camera, they're crooks.

@ryansnider 5 жыл бұрын

I'm not saying these people AREN'T crooks, but some people just don't like being filmed. If someone I've never met came into my workplace with a camera, I'd definitely ask them to turn off the cameras or leave.

@brshoggalyboogaly7237 5 жыл бұрын

Correct if someone brings camera and your not crooked then hey free advertisment . if your a crook of course gonna not like camera

@DarthAwar 5 жыл бұрын

Well said copy and paste it everywhere and share it with friends and family!!!

@chanseormon 5 жыл бұрын

Ryan Snider I’d let somebody record me at my place of business I wouldn’t care so much if someone recorded me and my employees because I’d install video cameras on the building where I work/worked especially if I owned the building and it was my place

@algrayson8965 5 жыл бұрын

@@chanseormon- Allowing yourself to be photographed is one thing. Allowing employees and customers to be photographed is quite another.

@santiagojoanna90 Ай бұрын

Thank you CBC NEWS, I've watched so many of these videos on warning consumers.

@jankijan8004 2 жыл бұрын

"Peace of mind inspection" .. That's the most ludicrous statement I've ever heard from a service center :D

@SimbolicProductions 2 жыл бұрын

I thought that was clever

@ThePandaboi9 3 жыл бұрын

Me: comes in for oil change Dealership: yeah you're going to need a new car since we stripped yours down and sold it for parts.

@ttelect 2 жыл бұрын

Lmao this ones good

@steffybael1245 2 жыл бұрын

and i tell the service writer, yeah you're going to need a new head because "this is your brain, and this is your brain on hollow points", and im using a laws rocket with hollow point ROCKET !,LOL

@jonboone5846 2 жыл бұрын

🤣

@DatsunBloke7357 2 жыл бұрын

A better option would be to do your oil change yourself its easy

@tsurutuneado5981 2 жыл бұрын

I didn't know Kamaboko Gonpachiro owned a car

@cervezatorres5700 4 жыл бұрын

I haven't replaced my sparkplugs in like 5 years. I'm scared my car might have brain damage 😫.

@daytonasayswhat9333 4 жыл бұрын

Cerveza Torres Does it feel like power loss? Have you lost gas mileage? If not, don’t worry about it.

@jorgealvarado7946 4 жыл бұрын

Change it, usually pretty easy.

@233kosta 4 жыл бұрын

@@daytonasayswhat9333 I had no power or fuel economy issues, but there was plenty of engine knock which was ignored as a non-issue by multiple "car guys" and several mechanics I asked about it, which went away as a result of fitting the correct spark plugs and adjusting the ignition timing.

@hondussy 4 жыл бұрын

My Odyssey has had original spark plugs. Recently changed them with a timing belt change a couple of months ago.

@chayan1456 4 жыл бұрын

😂😂😂

@fifthbusiness1678 Жыл бұрын

“Spark plugs are basically the brains of the vehicle.” LOL. I nearly spilled my drink.

@sorenzx1923 2 жыл бұрын

Best way to figure out if your mechanic is on the level, is to request something unnecessary and see if they try to talk you out of it.

@TheMadisonHang Жыл бұрын

Makes sense idk 😐

@qasimzahid8282 3 жыл бұрын

"spark plugs are basically the brain of the car" Bro I'm dying 🤣🤣🤣🤣🤣🤣

@vinazbro 3 жыл бұрын

And 80$ for remapping them 😂

@kingming869 3 жыл бұрын

Can't forget Spark plug fluids needs to be changed to. and the sparks needs to be calibrated using calibratorererer.

@DirtyRock 3 жыл бұрын

Plus 30 bucks to not gap them so they think faster.

@Payne427 3 жыл бұрын

And the only way to see if your spark plugs are sparkling like they should be. The service lady will kindly hold the positive and negative terminals while you turn the key.

@turboskratchgaming 3 жыл бұрын

I nearly spit out my water when she said this

@mohnjayer 4 жыл бұрын

“Spark plugs are the brain of the vehicle.” WTF?! 😂😂😂

@Osamaaaeed147 4 жыл бұрын

Ecu makes pikachu face

@On2wls 4 жыл бұрын

Yep, if your spark plugs are bad, your radio won't work.

@javinonato9683 4 жыл бұрын

On2wls and without a radio you might as well just catch an Uber lol

@bobbyholt4364 4 жыл бұрын

They aren't the brain of the vehicle but they are the heart of the brain...

@kevinarzola4781 4 жыл бұрын

It’s not that crazy but if it’s a bad spark it could cause some tumbling and rattling. It’s more like the nervous system of the vehicle.

@Nick-tc7wb Жыл бұрын

15:54 "spark plugs are basically the brain of the vehicle" yeah okay 😂😂😂

@KeithGreenshields Жыл бұрын

My mother took her car into the dealership where she bought new 5 years previous. She had a slight knock noise and they said she needed a new motor, it was going to cost her over 5k. She was upset being in her 70's and broke like most of us. I told her never to take the car back to them and told her the noise is nothing to worry about, it was only a lose valve lifter. This was about 5 years ago and the car's motor is still fine.

@user-vh2pk6bd3g 7 ай бұрын

Is that around the time car companies switched from solid to hydraulic lifters, because you had to get them adjusted all the time

@Ryelasse 6 жыл бұрын

This is shocking for me to watch.. A few months back, my dad took his car to a local garage to get new brakes because he felt that they were due for a replacement. An hour after he dropped it off, he was able to pick it up again, and the mechanic informed him, that the brakes had not been changed, as they had a lot of life left in them. He didn't even have to pay for the time it took the mechanic to inspect the brakes. That is how you create trust.

@rufus5208 6 жыл бұрын

I need to take my car there.

@gdog-wk5ww 6 жыл бұрын

wow great for you guys... its hard finding GOOD/TRUST worthy shops

@stanleyqc2244 6 жыл бұрын

I need such a garage :(

@davecoventon6100 6 жыл бұрын

Nice to find a honest mechanic...why not tell us his name and address so more people can contact him..

@dstblj5222 5 жыл бұрын

name and shame or name and complement we need to do more of both

@McCarthyMomEater 2 жыл бұрын

So many young adults are seeing this and starting their young lives. These dealerships are gonna have screwed themselves by 2030

@slin0053 2 жыл бұрын

that's why you wait 1-2 years after a new car comes out; most, if not all of the issues the early birds experience will have been wrinkled out by then. Buy second hand in cash so you don't have to pay off a loan (can buy brand new with cash but still more expensive than a year-old used car, but at least you know the vehicle's history with a brand new vehicle), and if there's no warranty then you can do all your own work with a bit of googling + a garage with tools. A bit of a challenge if you live in an apartment though, especially one that forbids working on one's car in there.

@jessewoody5772 2 жыл бұрын

@@slin0053 that has nothing to do with Dealerships ripping people off. Dealership service depts. dont care if you bought new or used thaey will try and steal from you either way

@Luchiop 2 жыл бұрын

Na. They buy iphones.. the market has never been better for shady practices like these.

@heyaisdabomb 2 жыл бұрын

You should do your own research, but understand a lot of cars are designed to fail, not to last. Direct injection engines without Air Oil Separators, meaning huge carbon deposits on intake values that will eventually jam is another issue. People just run their cars until stuff breaks, but fail to understand, that one part breaking can often create a chin reaction of failures that are more expensive. Water pumps are $100, the fluid in my case is about $70, why would I not replace these at 60k and wait the 137k Subaru says, when the consensus in the car community is 60 to 90k. One less common failure that could total my car (6k-10k for the engine and 6-10k for the transmission). Just be proactive and say ahead of common failure points. Research your own car, and learn it's design issues.

@Gnomig01 2 жыл бұрын

@@heyaisdabomb yeah, you said it! learn your car. *i have a 20 civic si. I know the years before had oil dilution issues that were fixed by mine, but still keep an eye on it. weak clutch, heavy flywheel, thin chipable paint. the black strips between the front and rear doors is susceptible to bubbling from suns reflection on it through the side mirrors. odd thing to know...but still good info to have. just about every car model will have a forum or facebook group to learn more about your vehicle. Even learning the modifications available and how people have modded their cars can help you understand other issues that may arise. (like certain error codes or common fuel trim issues as a result of trying to use a blow off valve when your car shouldnt use one. )

@barneyjuniorYT Жыл бұрын

Car Dealerships be like: I'm smart you're dumb, I'm big you're little, I'm right you're wrong and there's nothing you can do about it.

@ivanmayer1353 4 ай бұрын

I've lived and worked on cars in the UK since the mid 80's. Not in any dealership,but in garages. The pressure from head office is unbelievable,it really is. I refuse to rip people off. My bosses are constantly telling me, sales sales sales,but I will only do what needs doing. I've built up a trust with customers over the last 40 years of being honest.

@sambaldus582 3 жыл бұрын

Did she really just say “the spark plugs are the brain of the vehicle” 🤦🤔😂

@dowless94 3 жыл бұрын

She needs a brain

@luisvargas3946 3 жыл бұрын

i need some brain rn 🧠💯💦

@JRHINE83 3 жыл бұрын

She's brain dead.

@albieoval1657 3 жыл бұрын

Name other body part in the body that uses electricity-like impulses?

@mazespinwastaken. 3 жыл бұрын

Tires are arguably more important

@lluissangresbarbera9520 2 жыл бұрын

"Spark plugs are the Brain of the vehicle" So I guess diesels are brainless?

@dantedamasco3879 2 жыл бұрын

🤣

@killaforma 2 жыл бұрын

I just fell off the chair when I heard it, holly cow!!! just to spit on her face damn it.

@danmoyer4650 2 жыл бұрын

Even if you brought in a diesel, she'd probably tell you that you need to replace the spark plugs.

@helpabrothawithasubisaiah5316 2 жыл бұрын

For them the 🧠 is glow plug

@timplater5399 2 жыл бұрын

Obviously this woman don't no JACK about a car! The brain is the COMPUTER. It tells the Spark Plugs when to Fire. Is what they call Timing.

@jcpt928 2 жыл бұрын

If you're a dealership (or any business for that matter), and a news team shows up at your front door, the literal worst thing you can do is ask them to leave, as opposed to understanding why they are there, evaluating if there is a legitimate issue with your operation, and at least trying to make a genuine statement that you'll look into it and get it solved. To not do so, essentially confirms that you're a slimy operation.

@michaelrief4424 2 жыл бұрын

I worked most of my career performing service on both residential and industrial equipment. The one problem with reports like this is it makes it all the more difficult for the honest trustworthy repairmen and service personnel. I never wanted to loose my customers trust which takes years to build and an instant to loose if you would push work or sales that they don’t require done.

@Yes_This_Is_Dog 5 жыл бұрын

This is why you maintain your own car

@sean198722 5 жыл бұрын

@Theodore Marakas um u can document service with a receipt

@AztecWarrior595 5 жыл бұрын

@Theodore Marakas and this is why you buy old cars

@AztecWarrior595 5 жыл бұрын

@Theodore Marakas yea youre right as i get older i will not be able to do it on my own i didnt realize that 😐

@JohnSmith-dt7gu 5 жыл бұрын

3.1k Dealership and mechanics disliked this video

@DaveThaBossDTB 5 жыл бұрын

@Theodore Marakas I buy salvage. Warranty already voiding so I do my own stuff without even worrying about it. There are some things I cannot do though. Like transmission work, that's why I have a guy for that.

@emune1111 3 жыл бұрын

Thats why we need more Auto Shops in High Schools, young gens learn the basics and save hundred. stuff schools should really teach

@barbram8001 3 жыл бұрын

They did when I graduated , from High School in 1966. They called them Vocational Schools, they were situated on the school grounds. They offered barber, mechanic, welding, beautician, masonry, home economics. When you finished High School, you had a trade.

@jekoki01 3 жыл бұрын

@@barbram8001 that sounds amazing

@jrockaz548 3 жыл бұрын

They stopped all that luckily I had my dad n youtube also shows u almost anything

@thelosteights9012 3 жыл бұрын

@@barbram8001 They have that in my school, its called Auto Tech Consortium

@smokingjoe9864 3 жыл бұрын

The backyard mechanic is a thing of the past

@misseselise3864 5 ай бұрын

any auto tech who doesn’t work in a dealership will tell you that you’re getting ripped off by taking your car to the dealership for service

@martynh5410 2 жыл бұрын

I do as much as I can myself on my cars. I'm only a little mechanically minded and find it to be challenging but interesting. Granted, newer cars make DIY much harder, but over the years, I have saved thousands, learned a lot and I know the work was actually done!

@michaelcowan6254 4 жыл бұрын

If the dealership is found guilty, they would be fined, but all the customers who were ripped off don't get a dime. Not right

@GMKDP 4 жыл бұрын

Obviously if they can prove they were ripped off they would get plenty of dimes...

@tamaraburgess4877 4 жыл бұрын

But let me scam someone. I'm gone.

@Bo12346hhgfgdg 4 жыл бұрын

we ll someone has to pay for the socialists countries auto whatever position, and those "someones" are you fools who live in canada.

@equivocalcaesar5207 4 жыл бұрын

oh no you dont get money back for work done to your car what a rip off

@SimRacingVeteran 6 жыл бұрын

I'm a vehicle technician and I'm happy that I don't have to fabricate lies to upsell a customer on things they don't need. Vehicles come into the shop and our goal is to do the least amount of repairs to make that vehicle serviceable again. If it's not broken don't fix it plain and simple.

@psewgobind 6 жыл бұрын

I'm actually surprised at the amount of local shops in my area that take pride in their work.

@SimRacingVeteran 6 жыл бұрын

Chris Liu I'm not in the line of fixing civilian vehicles. I fix vehicles in the Canadian Armed Forces. I gain nothing by throwing parts at a vehicle that doesn't need it. I get paid the same whether I do something or I do nothing.

@MrMovieMan941 6 жыл бұрын

I just read 3 lines of ad!

@echo5394 6 жыл бұрын

I'm assuming you guys don't get paid commission?

@SimRacingVeteran 6 жыл бұрын

ayy lmao -you'd be correct. I make salary.

@KneeJerkReactor 2 жыл бұрын

"You guys are missing everything" Yeah? I have everything. Maybe YOU are the one missing everything. You are missing your BRAIN! OW SNAP!

@justinhopper5941 Жыл бұрын

They don’t call it the stealership for nothing. I’m in the car buisness and wouldn’t send my worst enemy to the dealership for an inspection or service.

@COSMACELF1802 Жыл бұрын

Right, It's a Honda Stealership.

@thomasdr08 5 жыл бұрын

When did US journalist stop doing these types of investigations??? Thumbs up to CBC. I’m a new fan!

@scallen3841 5 жыл бұрын

sclSolitarium to many snowflakes

@Wolvenworks 5 жыл бұрын

bet US journalists are too focused on Trump and Kim K's butt

@MrGGPRI 5 жыл бұрын

Most US journalists are afflicted with TDS Ultra; this is a untreatable brain disease that has increased exponentially since Nov 2016. .

@sox-b9999 5 жыл бұрын

They focus on pewdiepie videos lol

@bebeandchips4195 5 жыл бұрын

Have to be intelligent on how to go about an undercover investigation, recruit people who care about the principle of the matter, and get some hidden cameras going lol happy trolling those mfers

@jaliel0007 4 жыл бұрын

You guys got ripped off my shop only charged me 3000$ for fresh fully synthetic blinker fluid 😂

@type-moonarchive8878 4 жыл бұрын

Spencer7445 _ Yes, a bottle of synthetic blend is about 70. You were ripped off it would have only cost about 170. If you did it your self

@timdegraff5483 4 жыл бұрын

Good stuff!

@nvus6731 4 жыл бұрын

🤣🤣🤣

@MrDigit420 4 жыл бұрын

Chris fix here

@hurricane8634 4 жыл бұрын

Thats what i paid for them to put air in my tires

@charlie_nolan 8 ай бұрын

That one woman who kept pushing at the dealership knows nothing at all about cars, wow

@risanch 2 жыл бұрын

I've caught them several times and when called out on it. their excuse is "Oh we recommend it but you don't have to do it now" One time I changed oil, oil filter, air filter and fuel filter and asked my wife to take the car to get a tune up. As in change spark plugs and check timing, dwell, idle speed because it was an older carbureted car (were talking early 90's). Anyway they told her she needed everything I just did done and told her if she didn't get it done it would be unsafe to drive. Long story short, I ended going to the shop while they still had the vehicle in the service bay. They told me the same thing to which I told them I'd done all that just that morning and all we needed was the tune up. I could have changed the spark plugs myself but wanted the idle, timing, dwell etc. checked and adjusted since I didn't have the equipment to do it and when a tune up is done they do all that and change the spark plugs.

@marcorona1890 2 жыл бұрын

Me too changed a whole bunch and went in for one thing and I was like that’s funny I did that last night smh the look on their faces changed real quick and they changed the subject fast but I just got my keys and left

@VictorRamirez-up5th 3 жыл бұрын

As a service advisor she CLEARLY doesn’t know anything about cars 😭😭😭

@jerrybrown66 3 жыл бұрын

If I started my own repair shop, I’d name it “We Never Upsell”. Every customer would be welcome to watch all service done in real time. Donuts and Xbox in the lobby.

@bluerobles 3 жыл бұрын

My kinda shop, except we don’t play xbox around here 😕

@jamesbonde253 3 жыл бұрын

I'm coming to you.

@eb3872 3 жыл бұрын

And you would be without profit lol

@autooutlet1563 3 жыл бұрын

@@eb3872 fax upsells aren’t always reasonable but it’s how car shops stay in business

@Daniel-xu6kd 3 жыл бұрын

lol

@terabyte7979 Ай бұрын

18k kms for oil change is the manufacturer's way of telling you to buy a new car in 5 years .

@Vics251 2 жыл бұрын

This is why I’ve done my own maintenance for the last 45 yrs. I must have saved a fortune. 😎

@ggooch1430 3 жыл бұрын

I worked at a dealership for years and we NEVER did this. The owner always told us that repeat customers were our bread and butter and we need to take care of them. Sadly a lot of dealerships give the thiers a bad rep

@kbhasi 2 жыл бұрын

It appears to me that the management for that dealership didn't only care about their own bank accounts. Nice!

@ggooch1430 2 жыл бұрын

@@kbhasi You weren't hired there, you were adopted

@VoltzyBoi 2 жыл бұрын

@@ggooch1430 read it as an insult at first. Lol

@TheRealScooterGuy 2 жыл бұрын

Probably 95% of dealerships give the rest a bad name.

@lorcster6694 2 жыл бұрын

@@TheRealScooterGuy 😂😂

@duqan9060 5 жыл бұрын

*tire explodes*.... OMG CHECK THE SPARK PLUGS

@beautydragon3144 5 жыл бұрын

🤣 OMG 😂 too funny!

@mustangguy6242 5 жыл бұрын

15:55 "basically is the brain of the vehicle".

@leonlai5805 5 жыл бұрын

As a kid I have have ish knowledge also I haven't search it but is spark plugs the engine starter? Or something to do to start the car

@duqan9060 5 жыл бұрын

@@leonlai5805 first of all there's Google. But to answer it ignites the the gas as the pistons compress the gasoline, making it explode. Your engine is literally exploding inside.

@C3LM4RFG 5 жыл бұрын

it would be awesome if it was a diesel engine XD

@trafferz 2 жыл бұрын

The number of times this has come up as a KZfaq recommendation, is Google trying to tell me something about the choices I'm making?

@Mjk10957 7 ай бұрын

last time I checked the ECU was the brain , not the spark plugs lol

@20tea 6 жыл бұрын

"Spark plugs are the brain of the car..." ha ha, good times.

@sammymorini9748 6 жыл бұрын

i died of laughter when i heard that. Then was sparked back to life shortly after.

@Reneismad 6 жыл бұрын

Spark plugs are probably one of the last things I would think that needs to be replaced on that wrangler, They last a long long time

@Underpantsniper 6 жыл бұрын

She's never heard of an ECU before

@DimitriosChannel 6 жыл бұрын

My 99 LS1 has 167,000 hard miles with the original plugs, wires, and coils. Just buy American.

@jsnjcnt 6 жыл бұрын

she needs new muffler bearings

@belligerent-irony 6 жыл бұрын

I had a job interview with a dealership, I told them I was honest and put the customer first. Then the interview ended.

@blended28 6 жыл бұрын

Jordan Lorenz lmao

@arkboi2145 6 жыл бұрын

He didn't need THAT job.

@drewgoldson 6 жыл бұрын

That probably didn’t happen lol

@drewgoldson 6 жыл бұрын

Anyone who’s ever worked in sales or service knows that google, Facebook and yelp reviews are everything. You don’t get all of your money with bad CSI.

@JJ_ExMachina 6 жыл бұрын

Jordan Lorenz I am calling "BS" on that story of yours... even though it was funny :P

@laverdadesmejor Жыл бұрын

When any business tells you "you're not allowed here, this is private property" (Parkway Honda) I would leave that business and NEVER return. They obviously have something to HIDE and/or are being dishonest.

@stephenreverski2390 Жыл бұрын

"Spark plugs basically is the brain of the vehicle. If something goes wrong, first thing we're gonna do is check the spark plugs" LOL she should not be working at a dealership

@scroungasworkshop4663 2 жыл бұрын

This shouldn’t be on KZfaq it should be prime time viewing on a Sunday night all over the world. It’s a world wide problem that manufacturers could stop in a flash but they don’t care. Knowledge is power. Cheers Stuart 🇦🇺

@travisy7861 2 жыл бұрын

More people watch this lol

@Captain-Luma 3 жыл бұрын

Went to a Jiffy Lube for a simple oil change. They “checked my fluids” and concluded that unless I got $350 “total fluid change and refill for oil, brakes, etc.” that my car would break down and would not be able to be driven by the end of the week. I decided not too. I left and continued to drive the car without a problem for the next two years.

@robertasmedu 3 жыл бұрын

I change my car fluids myself ;) that way i feel free and proud of myself as well saving me money

@mrcoz1764 3 жыл бұрын

I cant believe they didnt mention your car was low on "Blinker" fluid

@jerryfoster3123 3 жыл бұрын

@@mrcoz1764 LMMFAO!!!

@jerryfoster3123 3 жыл бұрын

Yeah, I quit fooling with them 3 years ago when they over-charged me $130+ for an oil and filter change.

@purephocus444 3 жыл бұрын

@@jerryfoster3123 wow that’s like $20 they made major major proffit

@wookychewbacca5184 3 ай бұрын

This is exactly the reason I do my own repairs and maintenances, I know more about my vehicles than most folks do

@Dustin.Born. 21 күн бұрын

My dealership ripped me off. They didn't fill my fuel tank when I bought my brand new $89,000 SUV. They brought it up valet style. I got in, saw the fuel light on and was like WTF. They made me wait like 5 minutes. I'll never go there again.

@freedomfyter 3 жыл бұрын

That woman doesn’t even know what TF she’s talking about.

@arthurcurry850 3 жыл бұрын

Is that strange to you ? Would you take seriously a cashier at mcdonald's talking about how you need to fix your car ? SHE IS NOT AUTO MECHANIC!

@piaaadah 3 жыл бұрын

@@arthurcurry850 what if she's both a McDonald's cashier and an auto mechanic..

@arthurcurry850 3 жыл бұрын

@@piaaadah Well that would only be probable in America.

@_thebusphotograher_cali 3 жыл бұрын

That saleswoman has no clue what the hell she doing. If she offers service I don’t need or up sales simply just walk away

@dylanjones678 3 жыл бұрын

98% of Service advisor never really know what they are saying, this is why they should not speak in technical terms. They should only advise the service the tech recommends.

@williamfox8549 3 жыл бұрын

“Spark plugs are the brain of the vehicle” spark plugs are plugs that spark, if it’s the brain of the vehicle a fly would have a higher iq

@larapalma3744 3 жыл бұрын

Flies DO have higher iq (definitely not written by a fly)

@rahulravi9418 3 жыл бұрын

@@larapalma3744 seconded, i too can confirm that I'm not a fly.

@chemicalspore 2 жыл бұрын

@@larapalma3744 bzzzzzzzzzz

@fajarwahyudi6449 2 жыл бұрын

LOOOOL, i change spark every 2 years, never 3 - 6 months.

@86royal420 2 жыл бұрын

I try to change plugs and wire atleast once every two weeks,with more than normal milage every week, no raggrats yet.

@Galactus9386 4 ай бұрын

The fact that this guy just said PCV valves aren't a maintenance item, shows he has no business working on cars. Have fun when it's plugged and you blow every seal in your engine. As a dealership tech I have seen far more independent shops mis-diagnosing and selling nonsense.

@GReaper 2 жыл бұрын

"Special" driving conditions? Yeah, check the owner's manual. My vehicle has two maintenance schedules: 1 for "normal driving"; and one for "special" driving that basically entails towing, excessive idling, short trips (less than a certain distance) harsh conditions, and whatnot. You follow the schedule that fits the driving style and environment.

@edgarmilson8686 4 жыл бұрын

This is why they are called “Stealerships”

@fwir711u2 4 жыл бұрын

stop blanketing all dealerships, my local dealership has amazing service, ive never been told that i need more than an oil change

@fwir711u2 4 жыл бұрын

@Henry Discipline I have checked every last detail

@alexher8507 4 жыл бұрын

Alot of small shops charges for an inspection, my dealership does mandatory free inspection

@ipissed 4 жыл бұрын

@@fwir711u2 They are still stealerships when they charge too much for everything. 🚘

@BD-kc9te 4 жыл бұрын

You stole that from chrisfix

@austinfiregaming9740 3 жыл бұрын

Sometimes I watch this stuff before bed

@aysaaa965 3 жыл бұрын

Same☺️

@lilsxssyvert9380 3 жыл бұрын

Me to it's interesting

@larrybeltran694 3 жыл бұрын

I doing it right now lol

@oliveringram3056 3 жыл бұрын

It wouldn't help me get to sleep...!

@samlugo1520 3 жыл бұрын

I'm doing that rn 🤣

@davidwand8046 2 жыл бұрын

I remember my mother telling me to pick up her car from the 'Ontario Motor League' where it went through a detailed inspection. When I arrived, the 'independent' mechanics gave me a summary sheet that outlined what needed fixing. These mechanics made it very clear to me that nothing else needed to be done on the car and that this summary sheet should be given to the mechanic that would do the repairs. I wonder if this same service exists today. As the economist would say, 'you have an asymmetrical relationship between the buyer and seller'. In that relationship, you need a 3rd party.

@JakeStewart1343 Жыл бұрын

My local dealership said my "blinker fluid reservoir" was leaking, and a new one would cost $399 to replace and refill. I told him to stick it. 😤

@breathoffreshair7795 4 жыл бұрын

They literally refused to tell her about the recall so that they didnt have to provide the service and material for free. Recalls are covered by the company. Scum bags

@nathanaelkitten8643 4 жыл бұрын

@Dave Micolichek Yeah ? Then why did they lie for five minutes before admitting the truth ?

@anthonyfromcanada 4 жыл бұрын

Dave Micolichek um no. They don’t get the same rate as other work reimbursed so for them they will make less in the same time.

@MrCow579 4 жыл бұрын

@Dave Micolichek They get the part for free, yes. But the labor hours are not covered.

@prissybell16 4 жыл бұрын

Dave Micolichek yes they are. At least in the states they are. Every recall I’ve had on my vehicle I didn’t have to pay for anything. I also got a free rental.

@russellhoude5744 4 жыл бұрын

If I can butt in here. Warranty work is paid by the manufacturer, however the hours are reduced heavily for the work and the hourly rate is lower. That's why the dealership is avoiding doing it

@patriley9449 6 жыл бұрын

The female service writer at the Jeep dealership probably sold lots of extra services to her male customers.

@Dougy 6 жыл бұрын

BJ?

@johnepperson8867 6 жыл бұрын

I think there's a special place in hell for her, she hides behind the crucifix necklace to give a false sense to her customers that he is an honest person. She's actually a thief & belongs in Jail!!!

@johnepperson8867 6 жыл бұрын

So many famous liberal entertainers were a cross, I believe as a form of mockery. Its very blasphemous. WOW, you're up pretty late. What province or state are you in? I'm in Florida so its 2:08 a.m. here, maybe not so late where you are. Well, have a GREAT weekend!!!!

@Sa.d.bo26 6 жыл бұрын

i can confirm she has done extra services like servicing my pistons and cleaning my fluids

@roadrunner40 6 жыл бұрын

No most men know just enough about their vehicles to laugh in her face. Except the maybe girly men we have running around in skinny jeans, dresses and ......