5 Ways to Fix External Hard Drive Not Showing Up on Windows

Рет қаралды 158,049

Күн бұрын

In this video tutorial, I'll show you 5 proven methods to fix the problem when an external hard drive not showing up or your hard disk is not detected. 🖥️ Learn how to recover files from an external HDD: bit.ly/3ekHp1n
Timestamps:
00:00 Intro
00:17 Method #1: Connect to a different port
01:05 Method #2: Initialize the drive
02:12 Method #3: Run a Troubleshooter
03:11 Method #4: Add or change the drive letter
04:05 Method #5: Format the drive
05:20 How to recover files from an external hard drive
06:23 Conclusions
So, hard drive troubles? Your external hard drive not showing up on your Windows 10 PC? Today we will try to fix that problem.
Method #1: Connect to a different port
That is going to be keeping it simple and just trying a different USB port to start. Sometimes, especially if a USB hub is involved, there can be disruptions in connectivity or inactivity between a USB port and your PC, which can result in a problem when your Windows 10 PC does not recognize an external hard drive. And so the obvious solution then is just to try a different port, try a different port on your USB hub, try a port on the front of your computer, on the back of your computer, or even trying a different cable can all make a difference. There is a chance that you will get lucky and it will fix the problem when your external hard drive is not detected.
Method #2: Initialize the drive
If your hard drive happens to be brand new, then you're likely going to have to initialize it before you can use it. Otherwise, it might turn out that your PC just not reading your external hard drive.
1. Right-click Start and click Disk Management.
2. Right-click the external drive that says Not Initialized and click Initialize Disk. Press OK.
3. Then, to use the disk, you need to format it. Right-click the unallocated space and click New Simple Volume. Click Next.
4. Specify how large you want the volume to be in MB. Click Next.
5. Assign a drive letter. Then click Next.
6. Specify what you want the volume called, as well as the file system and click Next.
7. Click Finish.
Method #3: Run a Troubleshooter
Number three is going to be using a diagnostic tool to let Windows diagnose and fix the problem for us. Sometimes it might be the solution for the “Windows won't recognize my external hard drive” problem.
1. Press Windows Key + S and search Command Prompt. Right-click the first result and click Run as administrator. If you’re prompted to allow access, click Yes.
2. Run the command msdt.exe -id DeviceDiagnostic to bring up the troubleshooter.
3. Click on Advanced and make sure Apply repairs automatically is ticked. Click Next. The troubleshooter will start to scan your system for potential issues.
4. When the scan has finished, you can click View detailed information to see an overview of the scan.
Method #4: Add or change the drive letter
We can try to assign a new drive letter to the hard drive, to allow Windows, to re-recognize the external hard drive not showing up on PC.
1. Right-click Start and click Disk Management.
2. Right-click on your external hard drive and select Change Drive Letter and Paths.
3. If you have an existing drive letter, select it then click Change. If there’s no drive letter, click Add.
4. From the dropdown menu, select a drive letter and press OK, then OK again to close the dialogue windows.
Method #5: Format the drive
Last method, method is going to be a bit of a two-in-one. That is going to be formatting the drive and then using data recovery software to pull the files off afterwards.
1. Right-click Start and click Disk Management.
2. Right-click the volume of your drive and click Format.
3. Specify a name for the drive, as well as a file system. Ensure Perform a quick format is ticked. Otherwise, untick it for a full format. When ready, click OK.
4. Confirm the format by pressing OK on the warning box that appears.
But now what about the file recovery software? Well, we're going to be using one of the best and that just happens to be Disk Drill, which gives you all the power and tools that you need in this exact scenario.
1. Download, install, and open Disk Drill www.cleverfiles.com/download....
2. Select your external drive from the list and click Search for lost data. When ready, click Review found items.
3. Using the dropdown menus, find the files you want to recover and add a tick to their checkbox. When ready, click Recover.
4. Once you've chosen a save location click OK, and Disk Drill will recover the files.
That is it. And if you ever asked yourself “why won't my external hard drive show up?”, now you know the solution.
#externalharddrive #datarecoverysoftware
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Пікірлер: 322

@lasu7712 9 ай бұрын

One of the problems of "Not Showing Up" is ... not showing up, neither in Disk Management nor DISKPART. So methods 2, 4, 5 are not applicable since the drive is not visible. 1 is on hope of the problem is not the drive itself, 3 as well. In fact, none of the methods can solve the problem "not showing up" due to the drive's problem.

@RockSchneider 7 ай бұрын

None of those methods worked for me, the hdd dosent show up, so how can I check any of the other methods? This titles they put on these videos should be fixed.

@lasu7712 7 ай бұрын

@@RockSchneider Of course that it does not work, because the topic mentioned in the video requires that the system SEEs the HD correctly, that is contrary to the title. Therefore my previous comment was to say that the video is bla bla bla... talk for nothing .... in a polite way, the video did not answer anything to the title it incites to look to... Yes, you are right, the title was probably just to attract people looking the video, what's a pity (or a shame), just a way to get money that is the most important here! And the name of the channel should be fixed too! Anyway, I am going to let YT to avoid proposing me video from this channel. It's a waste of time.

@azutop1 7 ай бұрын

@@lasu7712 So sad....What a pity...

@Oscuros 4 ай бұрын

@@lasu7712 "incites to look to" that's not English, don't use words you don't understand what they mean. ...did not answer anything the title purports to, pretends to. Incitement is January 6th, not the same.

@samiesammy4268 4 ай бұрын

Here’s the solution , I found it by mistake , I reallly hope you see. This , I’m so happy that I found. It rn . go to control panel tap system and security then tap storage spaces it will appear there , now whaat you did is click on create a storage space and it should be smooth sailing from there

@jodibrooklyn1033 Жыл бұрын

I know this isn't the right place to post this, but I must give you guys an AWESOME review! I accidentally deleted a video off my Cannon camera from a concert (Duran Duran) from yesterday. I realized what I did immediately. I researched online what I could do to get it back. Your data recovery software popped up. And HOLY COW... I got my video back. Thank you, Thank you, Thank YOU!!!

@zapniles8609 9 ай бұрын

Brilliant - your "Method #2" worked for me! For the past few days I've been frantically watching numerous videos for possible solutions and you are the ONLY one I've found who's mentioned this particular method. So thanks a ton!!!

@cleverfiles 9 ай бұрын

Glad it helped!

@ChiaPepper 10 ай бұрын

Love this video. A lot of other tuts did not go over every possibility you did and the way you showed it was super easy and informative. Thank you so much for the help!

@cleverfiles 9 ай бұрын

Glad it was helpful!

@zanker28 7 ай бұрын

Thanks a lot. I did not know I had to initialize a new hard disk. They don't tell you in the instructions. You're a life saver.

@cleverfiles 7 ай бұрын

You are welcome!

@neilmirchandani1744 11 ай бұрын

Wow you literally sorted an issue that I was struggling for nearly an hour with within just 5 mins. Thanks dude

@cleverfiles 11 ай бұрын

Happy to help! :-)

@azutop1 7 ай бұрын

Thank you! I love this video...simple and straightforward. Really solve my problem in minutes. I had been watching others videos but none seems to help.

@cleverfiles 7 ай бұрын

Glad it helped!

@jeremyhanson701 Ай бұрын

Fixed! Thank you so much! Was given a 3TB hard drive and was going crazy trying to get it working! In the end I formatted it and then initialised it in the way you showed. Great video!

@amasslead 5 ай бұрын

Thank you, especially for giving us five different ways. No 1 through 3 did not work for me but the fourth was gold. And I have learned a lot just within minutes of watching your videos. Keep up the good work!

@cleverfiles 5 ай бұрын

You're welcome 🙌

@DJGillman 5 ай бұрын

Thanks! The Disk Management initialize method worked a treat, now my harddrive shows up. 👌🏻

@cleverfiles 5 ай бұрын

Glad it helped!

@Fenyxclips Ай бұрын

I was struggling to figure out how to connect mine and method 2 helped a lot!

@chimefaxxyoyo4548 3 ай бұрын

Thank you! Method #4 worked for me!

@progressiveminded5858 Ай бұрын

Thank you, Method number 4 worked

@raider6055 4 ай бұрын

Thanks bro huge help

@aidenwattam9782 3 ай бұрын

Very Helpful!

@robertjackson7918 Жыл бұрын

great video you kept it short and to the point.

@cleverfiles Жыл бұрын

Glad you liked it!

@kieranQH 7 ай бұрын

Perfect Tutorial, Helped me with my problem straight away. Thanks

@cleverfiles 7 ай бұрын

You're welcome!

@TRI_Cyclone 5 ай бұрын

Aweseome Videos! Very easy to follow directions

@cleverfiles 5 ай бұрын

Glad you like them!

@AnimatorGuy12 11 ай бұрын

Thankyou straight to the point! Great video

@cleverfiles 11 ай бұрын

Happy to help :-)

@raidendaichendt5765 11 ай бұрын

Thanks man method #2 helped me out a lot!

@cleverfiles 11 ай бұрын

Glad to hear it!

@DogOnCocaine 7 ай бұрын

Thank you so much I got this external hard drive from my mother a few years ago when she heard I was having space issues on my pc and I could not for the life of me figure it out so I ended just hiding it in my closet and bought my own that worked out the box. I was digging through my closet earlier today and looking for something else and found the hard drive I decided to take another crack at it again since its been a while. When it stumped again and found your video immediately fixed my problem thank you so much! instant sub and like! now I have so much space to work with!

@cleverfiles 7 ай бұрын

You're welcome!

@nobodyxxvi3499 6 ай бұрын

Changing the letter did it for me. Thank you so much!!

@cleverfiles 6 ай бұрын

Glad it helped!

@hifiguy77 4 ай бұрын

Thank you! Had no idea I could find and initialize unrecognized drives under disk management (didn't realize to scroll down to find it; or to right click it for options). You just saved my four drives I was about to recycle!

@cleverfiles 4 ай бұрын

Glad I could help!

@Gismho 10 ай бұрын

Excellent, no nonsense video. Highly recommended. Thank you.

@cleverfiles 9 ай бұрын

You're welcome!

@sheapyfpv8224 4 ай бұрын

Really helpful cheers mate 👍

@rafaeldeguia1353 8 ай бұрын

nice! method#1 immediately works for me. easy and simple! thanks man

@cleverfiles 8 ай бұрын

You're welcome!

@roguephoenix 11 ай бұрын

how can you use any of these if the disk is not even showing up? all these require the disk to be visible.

@Melonmanrr 8 ай бұрын

thank you so much man do not want to have to throw this out

@sharpnoodle378 4 ай бұрын

worked like a charm, had to initialize the hard drive within the disk management. thank you brother, the new lesson is much appreciated, thank you once again :)

@cleverfiles 4 ай бұрын

Welcome 👍

@NightxFallz 2 ай бұрын

THANK YOU SO MUCH

@nathalierodrigueztango 10 ай бұрын

You're the best thanks!!! Tip number 2 worked, all is great now, thank you so much!!!!

@cleverfiles 10 ай бұрын

You're welcome!

@stevert24 7 ай бұрын

Thank you. Method 2 and 4 solved my problem. Cheers!

@cleverfiles 7 ай бұрын

You're welcome!

@kristjanhaavik 10 ай бұрын

Method 4 worked. You are an angel! Big thanks!

@cleverfiles 10 ай бұрын

Happy to help 😊

@valmontiel-jy8gp 3 ай бұрын

very helpful videos thanks!

@cleverfiles 3 ай бұрын

You're welcome!

@marlin1814 Жыл бұрын

Thanks for this, at the point in step 2 where I have selected ‘initialize’ an error message comes up ‘device not ready’, any thoughts ?

@cleverfiles Жыл бұрын

Please contact us at help@cleverfiles.com for further assistance.

@athirahridzuan8285 8 ай бұрын

Thank you. It helps me so much!

@cleverfiles 8 ай бұрын

Glad it helped!

@deltabravo1257 Жыл бұрын

0:41 Fractal Designs Define PC case! I have the same in the XL version. Your software saved the day for an SD card I am using.

@cleverfiles Жыл бұрын

Happy to help!

@kartofffel1595 Жыл бұрын

Changing the letter did the trick, thanks!

@cleverfiles Жыл бұрын

Great!

@rnorsg5576 Ай бұрын

Great tutorial . Thanks . Using Disk Drill can I recover data from an external drive that appears to have been damaged due to a power surge ? At some point there was a burnt smell coming out from the external drive . I also have an older computer that Best Buy had wiped out its internal hard drive without telling me upfront. Probably they did some reformatting, but I’m not sure. Can I still recover it also by using Disk Drill ? If yes, I guess I would have to buy an external case and place that old laptop’s harddrive in it , then connect it to my working laptop to start the investigation process. Correct ? Thanks so much for your help in advanced.

@cleverfiles Ай бұрын

If your drive is recognized by your computer as well as Disk Drill, you're welcome to scan it. If you can find and fully preview your files, it is a guaranteed recovery. You can try Disk Drill basic for that, it is free.

@jakewyatt4126 9 ай бұрын

Thank you, how am i supposed to know to go through all that crap to initialize it. Saved me

@spiritedsprite2953 10 ай бұрын

Solved my problem immediately. Cheers!

@cleverfiles 10 ай бұрын

Awesome! 🙌 Cheers!

@johncastro6474 11 күн бұрын

Thank you so much brother, this was the only video that actually helped.

@cleverfiles 10 күн бұрын

Glad it helped :)

@Megakev Жыл бұрын

You sir! Are a legend, made my day. Perfect vid 🙏👍.

@cleverfiles Жыл бұрын

Glad you enjoyed it!

@chadz8632 Жыл бұрын

thank you so much. i plugged it in and i didn't see it show up, i followed your steps to disk management and got to format it from there

@cleverfiles Жыл бұрын

Glad we could help!

@vigneshlal 8 ай бұрын

method 2 worked for me. thanks a lot man..

@cleverfiles 8 ай бұрын

Glad it helped!

@antoinethomas5573 9 ай бұрын

Thank you so much for this vid. It worked step by step. Appreciate you bruh

@cleverfiles 9 ай бұрын

Glad it helped!

@roberthendrickson3794 7 ай бұрын

That really helped me. Thanks.

@cleverfiles 7 ай бұрын

Glad it helped!

@Youcantphazeme24 Жыл бұрын

MacBook Pro user, I have a LaCie that was working just fine. I was uploading photos from a wedding I stepped away and came back to my desk and the one the screen it said that my LaCie didn’t eject properly, weird since no one was near my desk. I was trying to figure it out and in the process I erased all my photos over 1TB. Found you guys and it seems like it’s working well. My question is how ever Can I recover all my files to my desktop and once they are saved can I re put them back to my hard drive? Since you mention not to recover them back to the hard drive but somewhere else

@cleverfiles Жыл бұрын

Yes. We don't recommend to recover files to the same drive so that the original files wouldn't get overwritten. Once you've successfully recovered files to a different drive, you can copy them back.

@matt759537 5 ай бұрын

changing the drive letter worked for me, great video!

@cleverfiles 5 ай бұрын

Glad it helped!

@srijeshk6079 7 ай бұрын

Great Help Bro, Thank u

@cleverfiles 7 ай бұрын

Happy to help!

@soarstar 3 ай бұрын

Thankya! Just purchased a hard drive, not realizing it was supposed to be for internal use (doh). Got a SATA adapter and nothing. Simple initializing and off we go.

@matthieub3626 7 ай бұрын

Thank you ! i was going mad. method 2 worked for me !

@cleverfiles 7 ай бұрын

Glad I could help 😊

@jse17426 Жыл бұрын

The second method worked thank you very much!

@cleverfiles Жыл бұрын

You're welcome!

@ianwakeling4863 Жыл бұрын

Hi there. Having used disk drill on an external hard drive and extracted what I was after I can no longer view the ext hard drive when I plug it back in. Is there anything I can do? Whilst the laptop recognizes the hard drive it only shows up in disk management showing a removable "No Media" and the box to the right is all grey shade. I was hoping that your quick fix here would of helped. Many thanks

@cleverfiles Жыл бұрын

Please contact us at help@cleverfiles.com for further assistance.

@redwolf6036 4 ай бұрын

How? Do I install a separate u?S b port to make this work

@rndomly7584 6 ай бұрын

4th method worked for me, you're savior. Thank you

@cleverfiles 6 ай бұрын

You're welcome!

@dusanman3032 11 ай бұрын

Thank you, thank you, thank you :) Method 3 worked for me! All the best!

@cleverfiles 11 ай бұрын

Glad it helped!

@ej5376 7 ай бұрын

100% Perfect Feedback - Straight to the point. Thank you for this matey.

@cleverfiles 7 ай бұрын

You're welcome ✌️

@godwinmanuel6963 7 ай бұрын

Thank you for this helpful video!

@cleverfiles 7 ай бұрын

You're so welcome!

@khokonbera2096 10 ай бұрын

Good solution sir

@luciaviki 2 ай бұрын

You just saved my day, I have an older external disk that was not showing up on my pc. Since I wasn't finding the original cable I was using more recent cables. I thought I had lost all my family pictures....and watching this video, the part where you mentioned the usb 2.0 cable hit me! I found the original cable and it worked, man I'm so happy 😆I never would of thought of this but the cable is much thicker and it was the solution!!! Thank you so much for this video. 🙏💪

@cleverfiles 2 ай бұрын

Happy to help! 🙌

@gentleedwin2606 6 ай бұрын

Thanks dude method 4 worked for me

@cleverfiles 6 ай бұрын

Glad I could help 😊

@AbdulrehmanAbdulwahab-wq8zw 8 ай бұрын

Thank you!

@cleverfiles 8 ай бұрын

You're welcome!

@jacobmunoz2588 Жыл бұрын

Thanks the first option worked for me!

@cleverfiles Жыл бұрын

Glad it helped!

@Tharush_Randaya 6 ай бұрын

Thanks a lot man.

@cleverfiles 6 ай бұрын

You're welcome!

@dim9294 9 ай бұрын

Thanks, changing the Letter fixed it

@cleverfiles 9 ай бұрын

Glad it helped!

@nancymunroe924 6 ай бұрын

Thank you! Your very first solution solved my problem. Now I can breathe again.

@cleverfiles 6 ай бұрын

You're welcome! ✌️

@yuulie 11 ай бұрын

thank you ,it worked.Thats a great job to make a video that actually solves the problems.💯

@cleverfiles 11 ай бұрын

You're welcome!

@LethalShe 7 ай бұрын

bro THANK YOU! that helped so much!

@cleverfiles 7 ай бұрын

Glad it helped!

@ArchieTed 8 ай бұрын

Fixed by method 2, thanks!!!

@cleverfiles 8 ай бұрын

Great!

@OtisJCW Жыл бұрын

When I open disk management, both the external SSDs that I plug in show up as "Disk 2 partition 1" etc., when I right click them all of the options such as open and change drive letter are greyed out. Also when I go to the eject devices button on my task bar, the drives show up there with the option to safely eject them, but no letter path for me to find them in explorer. Both of these SSDs show up on my dad's laptop and can have files moved from them and to them from that laptop. My PC is a windows and my Dad's laptop is a mac. I can provide more info if that is useful.

@cleverfiles Жыл бұрын

Your SSDs might have a files system that is not fully supported/compatible on another platform.

@m27238 4 ай бұрын

Thank you

@darlenetito2868 9 ай бұрын

Hello, My hard drive seems to be part of time stamp number 3, my question is though: can i still see all the saved data from the drive after doing the simple volume option? Thanks a lot for this informative video btw :)

@cleverfiles 9 ай бұрын

If you are referring to running a troubleshooter, yes, it should keep all your data intact.

@gabeprieto1822 Ай бұрын

don't really drop comments on tutorials, but damn bro. effective, simple, and straight to the point with many solutions. amazing video brotha 🤝

@cleverfiles Ай бұрын

Thank you for your feedback:)

@nikosalamanca1678 10 ай бұрын

Great video dude. Thanks 🙏

@cleverfiles 10 ай бұрын

Glad you liked it!

@ej4460 Жыл бұрын

Troubleshooter worked! Thank you!

@cleverfiles Жыл бұрын

You're welcome!

@user-yi6jd2tg4g 10 ай бұрын

Hello my external hard drive is working fine on my laptop but if I plug it into my TV it doesn't work or show like before

@Kanker0 Жыл бұрын

My issue was a mix between method 2 and 4. My storage was already allocated and I couldnt change the drive letter because none of the options were available besides “Delete Volume.” I simply deleted the volume which caused the drive to become unallocated. I then followed the steps of method 2 and it fixed my issue

@Mijehake 4 ай бұрын

Yea but what about keeping the data? I need to save the data and i'm having this issue and don't want to wipe the drive?

@princesseilly 28 күн бұрын

woooow thanks aloooot < it worked for me when i changed the disk letter

@SXLITARY4REAL 3 ай бұрын

THABNK YOU SO MUCH

@kng4790 Жыл бұрын

Thank you so much for the guide, i was starting to regret my 3am decision lol

@cleverfiles Жыл бұрын

Glad I could help!

@slaywee Жыл бұрын

i have same problem, but my problem wont be solve with any of the methods. I have 1TB WD passport ext HDD which was password protected, however i remove the password bcz it was bugging me alot and after that my drive wont show up. i tried everything even my last resort of using CMD and it found almost 1000 line of address error that need to be fixed, now the problem for me is that cmd is taking way too much time like its taking over 120 hours which i don't have much time and the time keeps on going forward. So i cancelled the cmd and tried using it on other systems or laptop but now i think i completely destroyed the drive bcz now it wont show up at all, not even on cmd it gives error. help?

@cleverfiles Жыл бұрын

Please contact us at help@cleverfiles.com for further assistance.

@jimniculescu8819 17 күн бұрын

Yeah that's a life saver. I'll just note this option on my notrebook so ill be prepared next time

@Scathaxx 6 ай бұрын

holy hell man, thankyou so much. i have been trying to make get my Seagate Expansion HDD to work, and this video helped me out so damn much, almost felt like i spent hundreds on a 4TB drive for nothing

@cleverfiles 6 ай бұрын

Happy to help! 🙌

@skeliepack 4 ай бұрын

thank you

@jaydenrosealexandraloughra1933 5 күн бұрын

You’re an absolutely lifesaver!!!

@ryandriyudianto6392 Жыл бұрын

my external drive works normally on my laptop but not on my pc. didnt even showing in disk management. tried different port still no luck. suggestion? bios setup things maybe?

@cleverfiles Жыл бұрын

Please contact us at help@cleverfiles.com for further assistance.

@LivingDisaster_ Жыл бұрын

At 3:46 I can't see ''Change Drive Letters and Path'' only one available for me is ''Delete Volume'' Any idea how to fix it?

@Mijehake 4 ай бұрын

Same Here @CleverFiles

@JLa748 4 ай бұрын

I was unable to get the disk management to pass the "connecting to virtual Disk Service". I have two new disks in a 3-bay external drive reader, old ones working normal, these new ones make noises and vibration as soon as connected but do not appear in windows 10. is there any alternate suggestion to inicialize them you could share? Thanks.

@cleverfiles 4 ай бұрын

Please contact us at help@cleverfiles.com for further assistance.

@krismanfredini5640 Жыл бұрын

Thank you!!!

@cleverfiles Жыл бұрын

No problem.

@TriplePistol 7 ай бұрын

What do i do when CRC error pops up when doing method 2, initialization and method 5,format? What's the problem in this case?

@cleverfiles 7 ай бұрын

A CRC error means that the cyclic redundancy check has detected damaged or incomplete files. Please contact us at help@cleverfiles.com for further assistance.

@Jbags369 9 ай бұрын

dude is a lifesaver

@bras7s 9 ай бұрын

How can you do most of this if the drive does not show up anywhere?

@hendaziz5107 9 ай бұрын

Finally....Thank you so much

@cleverfiles 9 ай бұрын

You're welcome 😊

@johnlop-wq8dp Жыл бұрын

hiii, wow straight to the point, new sus :). i have an issue and i havent found info on it, the power went out while i was transfering files to my external hard drive and now i get the i/o error, my pc does detect it but i cant copy any files to my pc, is there a way to create a back up? its 600gb full of 3d models ive worked on and dont want to lose them u_u

@cleverfiles Жыл бұрын

Please contact us at help@cleverfiles.com for further assistance.

@40splishsplash 9 ай бұрын

Well, the problem is that the external hard drive doesn't show up on my PC any longer (same as the title of your video), so I can't really use any of these methods.

@vivi3319 10 ай бұрын

thanks !!! you are my life savior !!!

@cleverfiles 10 ай бұрын

Happy to help!

@dfess6463 Жыл бұрын

I was so sure that it wasn't my USB connection. It has never not connected to my USB 3. Alas...it was all along. It is quite old. The 2.0 did the trick. Tyvm.

@cleverfiles Жыл бұрын

You're welcome!

@WeeAddy 7 ай бұрын

My drive isn't even appearing in the Disk Management section, so I can't assign a new letter or format it. It was fine when I purchased it, worked for a few weeks, would occasionally drop connection at random, and then one day it just stopped working altogether. When plugged in the USB connection noise plays, the light on the drive is on, and you can hear it spinning, but after 2mins or so the disconnect noise plays - but the light stays on. I've no idea what's wrong with it, or how to fix it, or if it's fixable at all.

@cleverfiles 7 ай бұрын

Please contact us at help@cleverfiles.com for further assistance.

@jthomas5o158 Жыл бұрын

Does this method work for an android phone that recovery software on PC can't recognize? I am able to connect my android to my PC, and access/transfer files, but recovery software will not recognize the phone as a drive that can be scanned.

@cleverfiles Жыл бұрын

You can use Disk Drill for Mac to attempt to recover data from an Android phone. Disk Drill for Windows does not have this feature yet. Please mind, that Disk Drill can't be installed on a phone, you need to have a Mac computer.