I'm 44 years old, never been in an airport, never been on a plane. Never left the ground. Three days ago, I had my first flight. Chicago Midway to Tulsa, via Southwest. I had nothing but a pleasant experience with this airline.

16 year SWA pilot here. This all checks out. Apparently the Xmas 2022 meltdown cost the company 850 million dollars 😢

My wife and I are frequent flyers on Southwest. We love this airline and so do most of their customers. Great prices, 2 bags and a carry on fly free and the crews are always friendly, professional and upbeat. They also have an enviable safety record. None of these positives are reported by the media only the negatives. And there always an abundance those who jump on the, kick em where their down band wagon. Granted they had an unfortunate systems failure during the once in a lifetime winter storm that revealed changes needed But, thank God it wasn’t an accident, that frequently occurs, when there’s a flaw in a system. This was a very fair and accurate story as always. Thank You.

So what if you have 800 planes if your IT system is 30 years old and strands thousands of passengers and luggage.

I flew Southwest on January 6th, 2023 and they were just as good of an airline before the crisis in December. It seemed like things had recovered because my flight was on-time, and everything worked seemlessly.

I've been flying with Southwest Airlines since 2008 when I was an elementary school student. I have flown with multiple airlines including this airline for vacationing in many places and family visits in the Philippines.

Just flew with them last month, will definitely be flying with them again. Very impressed by their service.

I’m watching this video from the wifi on a southwest 737 Max 8!

Super interesting. Did not know about the net gain in fleet I always thought that it was 1 for 1 replacement. Nice video. Keep up the good work.

I always had great memories with southwest. I remember my first southwest flight when I was 7 from BWI to MKE and my latest flight on southwest was from BWI to MKE.

Saw N871HK takeoff from DAL yesterday morning.

Very informative video Thanks 👍

I make it a rule never to fly around holidays, so I wasn’t impacted by the bomb cyclone craziness. But I fly Southwest all the time the rest of the year, usually 5-6 trips a year. And my take is, for domestic US travel, if Southwest doesn’t fly where I’m going, I drive. I will never set foot on a Delta, United, or American domestic flight again. Southwest is far from perfect, but unlike the rest of them (and we won’t even talk about the likes of Spirit and God-forbid, Allegiant) Southwest treats you like a human being. I recently had a flight from BWI to PHX delayed by around 4.5 hours due to weather. Not Southwest’s fault in any way. But the BWI station manager came on the aircraft before we pushed back and issued every one of the 175 passengers a $100 voucher and his personal apology for our delay. NO other carrier would have even considered that. Likewise, a flight from LAS to FAT go stuck on the ramp at LAS in 113 degree summer heat for about 15 minutes (again, not Southwest’s fault). The cabin filled with jet exhaust fumes, to the point that I had a *massive* headache and two passengers in the back threw up in the aft galley. We had to go back to the gate to get them taken care of. I mentioned this to a friend who is a WN captain, and he told me it’s a peculiarity of the 737NG, and the company’s policy of routing the air conditioning through the APU in the tail because ground idle on the CFM56 doesn’t provide enough bleed air to keep the a/c cool. The problem there is the APU intake is behind the right hand engine’s exhaust plume, so you end up breathing jet fumes. I wrote Southwest an email about this, and a few days later I got a personal reply from Dallas with a $150 voucher and an apology. Again, NO other carrier would have even bothered responding in my experience. Southwest definitely needs to invest heavily in updating its IT infrastructure, and to look at diversifying its fleet before Boeing stops building 737s. But I will continue to fly Southwest and Luv them!

I've flown on Southwest Airlines dozens of times since 2014

I would’ve been impacted by these cancellations, as I was supposed to fly from Sacramento to Orange County on December 26th 2022. However, we had to cancel the flight because of a family member’s injury. The flight that we were supposed to take ended up being canceled.

Southwest has learned from their past, they will get better and better Southwest forever!!!!

Flying from MCI next Saturday to Disney on a Max8!

Fix operations system.

Hi simple flying..I would to ask a favor if you could do a video on Cebu Pacific's fleet...thank you

last flew with them May of 2022 when my brother and i went from MCI to SAN, then home via SJC to SAN then back to MCI (we drove from San Diego to the bay area to stop at various places along the way then flew home). didnt have any issues then besides maybe being delayed by a few minutes. worst flight we ever had was returning from BWI to MCI back in 2019 when our flight was delayed by 2 almost 3 hours.

With more aircraft they should return to EWR or expand to JFK

USB power ports and larger storage spaces are all great, but how about try taking off and landing somewhere close to advertised times, and stop insulting people with bogus excuses when you have an issue. Most reasonable passengers would appreciate and accept an honest explanation when an issues does arise, instead of some insulting BS about the weather when that’s clearly not the case. You used to be a great airline, hope you can make the long haul back from where you are today.

Can you imagine what would happen if everyone stopped flying Boeing jets.

Can someone explain this to me: How come SW never ordered the -900?

Just like air baltic with an all a220 fleet...

I would still choose to fly Southwest over Spirit, Frontiers. And American Airlines

Day 3 of asking for a fleet deep dive of Austrian Airlines

The only airline that dwarves Southwest Airlines is JAL's ZipAir out of Japan.

can you please do a fleet video of garuda indonesia?

What a muddle !

Billions for retrofits and special liveries, but not ONE DIME for an IT upgrade - SW Airlines. Do better.

Props to them for singlehandedly keeping the 737-700 alive 👏

Basically the only Max 7 buyer

Garuda Indonesia fleet too pleasee

Can you do the air india

Man

Southwest needs to change their boarding system. People should be able to get assigned seats when they book their flight

The airline mostly has b737 max nothing much no variety

Spend more on new planes than their personnel & IT system 😂

Stop buying all these planes ….. and pay your employees what they are worth…

and their customer complaints continue to grow and grow and grow

Is like Aeroflot ussr royal to Antonov

Should get airbus

May❤️ God 💚Be 💜With 💙Everyone 💛Always 💜Much 💙Love Blessings 💜Always ☺️ 🎇 🌈 🌐 💯 ✌️💜💛💛💛❤️❤️❤️❤️❤️❤️❤️💛💛💜💜

800 of the least well maintained plane in the sky

Bu-bye "free" bags & snacks

Second

"upgrading passenger experience" HAHAHAHAHAHAHAHAHA by using some 30 year old outdated IT system thus stranding tens of thousands passengers and crew during the holidays

Safety first. The 737 MAX's will still be flying in the 2040s, and even if the developed world airlines decide to sell their planes after a couple of decades before they require a pricey comprehensive refurbishment, they will be bought by poorer countries (with weaker maintenance cultures) who will be flying them into the 2070s. Boeing and Southwest should do the right thing, and voluntarily retrofit all planes to a modern crew alerting system, among other modernizations to the cockpit and avionics. The principle of allowing the old less reliable tech to be grandfathered into approvals because the flimsy justification of a single type certification has proven to be a deadly mistake. It has been a factor in hundreds of deaths. FAA and EASA and other regulators should mandate the improvement of MAX safety equipment. Southwest should start the transition on its own terms and schedule, before it is compelled to do so. That would contribute to improving the tattered reputations of Southwest and Boeing with the flying public.

Southwest needs to replace it's older B737-700 airframes with 263 brand new B737-MAX9 . . . Southwest should convert their existing order for 239 B737-MAX7 to 128 brand new B737-MAX9 & 213 B737-MAX8 . . . an established operator like Southwest could seriously look into launching a full service carrier subsidiary, that will be dedicated to international long haul services only, not domestic . . . if the low cost budget operator can start a full service subsidiary Southwest will be able to provide the maximum number of connection to transiting international long haul passengers by far, compared to any other full service carrier in the world . . . because there's barely a place left in U.S. mainland that Southwest doesn't fly to . . . not even Emirates will be able to match Southwest connections regardless of their proven hub & spoke model . . . but all this is only possible if Southwest intends to launch a full service subsidiary . . .

Peace 💜and 💚Blessings💛 Too❤️ My 💜Brothers 💚May💛 God💛 Bless💙 Everyone 💚Always 💛May God 💜Bless💚 Everyone💛 Richly with 💜everything 💛they ❤️need Always💜 Much 💛Love ❤️Blessings 💚Always ☺️ 🎇 🌈 🌐 ✌️💛💚💚💜💜💙💙💜💜💚💛❤️❤️💯

Southwest Airlines ruined the 2022 Christmas holiday for MANY THOUSANDS of travelers with their 30-year-old ANTIQUATED computer system! How tragic for all those people whose Christmas was totally RUINED!!

Ugh. The last 2 minutes of this video shows laziness by the Simple Flying team to really give accurate information on an event that was more akin to a airline shutting down than just “a lot of cancellations due to weather”.

first

Southwest gets first in prize in choosing the ugliest color schemes possible.

I’ve never seen a Southwest airplane waiting at a terminal that wasn’t a 737… can we just be honest that it’s the most uncomfortable and cramped plane a passenger can fly on?

Day 4 of asking for a fleet deep dive of Austrian Airlines