17 minutes to clarify and disambiguate once and for all the concepts and terminology around Controls, Attestations and Tests.
These are so important to make the best of ServiceNow's GRC solution.This video tutorial is essential before GRC Fundamentals training, after training, before implementation and even if you feel that you mastered it all already.
Guest speakers:
Scott Ferguson, Director, Outbound Product Management, Risk, ServiceNow.
Jan Spurlin: Senior Implementation Trainer, TACO, ServiceNow
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Video contents:
00:01 Introductions
00:42 Why do we need to talk about Controls: Attestations, Indicators, Tests.
02:03 Refreshers: Maturity journey, The get-started tutorials series
02:39 The five-step life-cycle of a Control: Owners, Attestations, Indicators, Tests.
05:02 How it works in ServiceNow: Attestations (Draft, Attest, Review, Monitor. Retire)
06:31 Indicators (Monitor)
08:38 Test
10:30 Common mistakes: just don't do this!
14:16 Please do this right now
16:42 Conclusions
For your questions and to download the PDF version of the slides, please go to the Community forum:
community.servicenow.com/comm...