Actually NO! I've worked retail as a sales person, my job did not include calming irate customers. I had to deal with them for short periods and I did the same thing each time a customer got in my face. I pointed to the manager's office door and said, "If you have a complaint, there is the manager."

For almost no pay too, that’s why they stay under staffed no one wants to work in that environment. I found much better job 50% less work and almost double pay.

Retail stores change staff almost every week, but gee I wonder why.

@@dustind.291 That's their problem.

Agreed

Sounds like to me, he doesn’t like doing his job either if he’s crying about him working. I work 70 hours a week too so what. That’s America

@@dustind.291 Agreed

Sounds like to me he didnt like getting the runarounds from the employee i wouldnt either!!!!!!!!

​@@MRTLEW01That I can understand as well but he was annoying 😂😂😂 but I definitely get it

😂😂😂😂

😂😂😂

What other battery will you get a 5yr warranty?

😂😂😂😂😂😂

😂😂😂😂

Respect is somthing earned not given it’s called having a backbone. If you come at me that way im going to treat you how you treat me.

One of the requirements of working for Walmart is being an AZZ hole. Only way u get hired. I called corporate to complain about one in calling again about the same person.

@@halharris2317 I was nice at walmart and that's exactly why I got ran over by customers and management. I hope walmart burns the fuck down so people like you can have an actual reason to bitch and moan

😂😂😂

He’s probably a cheapskate

😂😂😂😂

I get my batteries from Auto Zone. O'Reilly's is another option.

@goduskychris Chris Godusky corporate walmart does, not the employees of walmart....this old guy had nutn to do with any of that

@goduskychris Chris Godusky pretty sure all retail jobs are like that

He got slammed because he argued with the customer , its not an honest mistake when you lie to a customer , but , he shouldn't carry all the blame , his manager failed at training him in correct procedure , which involves not arguing with customers . fwm

Seems more like he was just being lazy than making an honest mistake. This particular customer seems fairly justified in being pissed off in this situation.

@@mikeevans7560 fck the customer....u try dealing with aholes all day and see how u feel bout the customer then

@@mikeevans7560 and of course he argued when dude just started yelling...I would had too...show me respect and ill help u anyway I can, u wanna be a azzhole and start yelling then screw u

Petr Simi dude I spent two years of working at Walmart and the customers were the worst

@Alex Howe You are not better than anyone. Neither am I. We are all equal. By your comment, you present yourself as lacking understanding/compassion for another human being, cruel, arrogant, and you cannot spell. You need to grow up so that you can function as a well balanced human being.

@@db2888 How is your comment even relevant? You clearly can't comprehend very well😂

@@nuclearimbecile7674 My comment made sense as it was regarding the interaction from the video.

Yea that whole "customer is always right" bullshit is fuckin fake

Really did u watch the video? Dude he held back if anything

Respect is earned not given, you treat others how you are treated you don’t let anyone punk you out and you stand your ground. You deserve the same respect you are asked that’s how it was raised. If you come at me disrespectful don’t expect me to treat you any different.

I found the guy recording to sound really annoying. 🤦

I'm sure he's not that important that he can't wait 20 minutes to get an exchange

Sometimes when your frustrated Walmart employees will highlight the frustration and basically get you to react

Hahaha. “Mr. 70 hours a week” 😂

I know right. With all that overtime pay, he should be able to afford to buy a battery from Auto Zone, Pep Boys, or plenty of other places besides Walmart.

Yeah, just going in Wal-Mart, you kill a lot of time. If he is rush for time, go to a less busy place to buy a battery.

Because he works hard for his money

Autozone is over priced. He works hard for his money and he has other priorities.. Your comment wasn’t funny.

Idont dont give the man the runarounds

As a former Walmart associate, I worked everywhere in the store. I also worked the service desk, and put up with customers who would go off on you. Even if you call a CSM, there still will be the time you have to wait until they get there. I also bought a car battery there. I do not go to Firestone for anything. Firestone installs inferior after market parts, and does not stand behind their work. I have been there. Firestone caused $4000.00 worth of damage to my vehicle, and most of the work had to be done again. I use Goodyear.

@@ericknoblauch9195 I don’t go to Firestone anymore. That post is 4 years old and I now drive a hybrid car so I don’t have to shop for a battery. I lease my cars now so I get a new car every 3 years. Yes, Firestone tried to rip me off too and that’s why I stopped going there.

Cuz walmart has a free replacement if it goes bad within a few years. I've bought several cars with walmart batteries and got them replaced free.

And it's cheaper dumass

Get in The Zone! AutoZone!!

Do you need a battery would it be with an automatic or manual transmission

@@wendijackson8844 so does AutoZone.😒😒

J E Right. 70 hours a week, and don’t have time to “deal” with their employee, but makes a 5 minute video about THIER employee.

I agree

James Smith i had put 2years in a walmart and never will again i dont even shop there because they are ripping people on prices that people think are so cheap and do random receipt checks at the door that are not leagal in the first place becsuse target and many more dont do this.so dont be a pussy and boycot walmart like a true anerican would🤟

Then I am too , you get back what you give . I once worked at a place that had a sign in back saying , rule#1 , the customer is always right , rule #2 if customer is not right , rule #1 applies .

@@jamescooper9608 all the while he was making the vid , he was making a transaction , he already had to be there , it didn't cost him any unnecessary time .

You’re right about that.

You dont catch bees with honey. Bees make honey. They have lots of honey already. Why would a bee fall into a trap that has honey as bait. The bee would just say "hmmm, look at that dirty honey just laying there all covered in flies. What a waste. I have nice clean honey in the cupboard at home. I think i will go home now and make some more honey".

fuck that

yeah the guy recording is a fucktard.

tempo1889 The guy was irate for a reason he was getting the run-around from yet another unknowledgeable Walmart employee. Customers shouldn't have to kiss ass. Most people work hard for their money and expect a little service for it.

stan eagles fucking "Nice"😂😂😂

Joseph lol

You're my hero right now

Joseph im dead 😂😂😂😂😂

Nice one 😝

Im stealing this

FYI not all of us are like that and there are plenty of your generation that are just as bad if not worse.

Calling it a generational thing is prejudice and ignorant. There are rude and awful people at all ages. You can’t even see the customers face to know how old he is.

Being an elder doesn't entitle you to respect. If you're an ass, I'll call you one, and I don't care about your age, I don't owe you anything. You want respect, give it in return.

Respect is a two-way street

Except Bill knew that a manager had to do it since he said "Someone always came back here to do it" so why send a customer somewhere else when you know it can be done there

The customer was still a jerk though.

Ugh I hate walmart workers honestly. Always acting like they dont know shit or "oh let me get someone"

I totally agree with you And i seen how those managers came out the woolwork to handle the situation. WalMart needs to improve in making it easy for the employees.

Can a worker get fired because of that

BIG John F Should get a cart next time then.

Christian Walker the man in the video probably did use the cart, I know I certainly would have . The point is, that the man at the counter sent him to the front desk with the battery, because HE didn't know how to do the return. Instead, he should have gotten someone down there who did rather than sending the customer to the front desk.

Customers are supposed to bring batteries to automotive. Automotive signs off on the receipt and sends the customer to the service desk so they can do the return.

Brandon Williams why the employee did not apologise to the customer? Maybe he never worked in Automotive before. Where were is customer service manners. Wall-mart send him to retrain.

Or you could use a shopping cart like an intelligent person.

You're right , he should have been fired .

And now it's time for a song break! LA-LA-LA-LA Sodium light! LA-LA-LA-LA Murcury vapor light! LA-LA-LA-LA Lamp post! LA-LA-LA-LA Lumps in thine oatmeal! LA-LA-LA-LA Linolium!

💯💯💯

Dustin McKenzie the customer was disrespectful

Shara, don't be a tool. This is retail and the customer was told in order to exchange the battery, he needed to do something specific. When he went to do that very thing he was told by store management, the idiot behind the counter tried to argue with him that he was not correct. The employee was a tool who did not have the capability to do his job and when he lacked the ability to do his job, argued with the customer, instead of calling management over for help. Which would have been the correct damn course of action.

Dustin McKenzie I don't agree, you don't fire someone for doing what they have been told to do, and I really don't believe you work for Walmart except maybe pushing the carts around

"I don't agree, you don't fire someone for doing what they have been told to do." Except for the fact I doubt he was told to lie to the customer. I also sincerely doubt that he was told to argue with the customer once the customer discovers his lie. Listen to the beginning again... The man behind automotive counter sent him to the front of the store, so he could wait 20 minutes, only to be sent to the back of the store, where batteries have to be returned. Batteries have to be handled a certain way, due to federal rules and regulations/laws. They are a hazardous material due to both the acid and the lead and they can not be disposed of. They have to be packed in a certain way and labeled correctly, before they can be shipped out. Paperwork has to be filled out for the transporting truck driver who takes that load.

I work at a wal mart customer service desk it is POLICY the return be done in automotive so that the battery can be tested, being as if it's not a bad battery, they can tell the customer of a bigger problem, and that way the battery can be recycled properly

Rightly said. I from UK and work in retail too and we used to have this rude customer come in all the time argue with us and say customer is always right and she pays us wages. Guess what? The woman works at a hospital near my house. My late mum (we lost her this year on April 15) had and appointment and I went with her. I saw that garbage woman working in hospital and she tried avoiding me but couldn't as she is a hospital worker(public service worker so in UK she is public servant) and her other colleague was busy. When she came out she was all smiley and professional. I didn't say anything than. What happened she arrived my mum in an hour late than her booked time we waiting for long time and doctor didn't call. After another colleague came back to front desk and I went to her to check why so late. She told me we were late I asked her how do my mum arrived on time. Lucky a patient waiting second time after seeing doctor was there and witnessed me registering my mum and worker asked who arrived my mum in I pointed to the other woman. Immediately she apologized and said she booked my mum an hour late after hearing this I was fuming and I confronted that btch woman about her incompetence and she should be working in hospital with public..I shouted at her like she does at my workplace and complained about her. I said to her I am the member of the public even at work but you are working for hospital public service so you get paid by us and we pay you your wages. She shutted up immediately as she was trying to defend herself and I told her to do her job properly. I complained to her manager and as on her and manager lanyard had full details of her and manager like full name, health service employee number and department I took it up with national health service complaints department by email who got back to me saying she has been dealt with. Not sure she there still because I don't go to that hospital anymore and also I don't see her horrible face at shop again after that incident.

WHY? IT'S NONE OF YOUR BUSINESS