I'm just looking is a "Knee flex" response usually from, "Can I help you guys find something?" Or, "How can I help you today?" Change your questions and you'll change your customer's response. But when you do hear "I'm just looking. We're just shopping. We're not buying today" say this: "No problem folks. Ya know, most people that come here for the first time that's typically their game plan. Look around a little bit. Maybe get some pricing info. Maybe get some payment and down payment info. Maybe get figures on their car and then go home and "THINK ABOUT" whether they want to come back and do business with us." Is that your game plan today?" Customer: YES! Salesperson: Excellent! Were you looking for something bigger or smaller than what you have now?"
@gord23584 жыл бұрын
Scott Klein - great word track!
@michaelcelis22203 жыл бұрын
There is that " most people" comment..hear that alot..
@DemonsterousD Жыл бұрын
Whenever someone told me they were just looking I just smiled wide, brought out my manager voice and asked if they were looking for themselves or for somebody else haha. Regardless of the answer, I'd head right into "right on, did you just come by on a whim or did you see something on our website and come down to look for it?". By this point my energy and enthusiasm already has them, they're already too weak minded to keep rejecting such a nice guy like me and they just defer. Everyone knows you don't just come to a dealership if you're just looking. There's about 1,000,000 other more important things to do. Obviously you'll get that 2% of people who are genuinely just bored with their lives and tire kicking, but the numbers game works in your favour if you're just consistent with the approach.
@AndyElliottOfficial Жыл бұрын
I greatly appreciate you! Shoot me a text message asap! I’d love to help you kill it & connect 918-210-0254 💪
@mrbass1310 Жыл бұрын
weak minded is a harsh judgement. Remember, an unchecked ego can be very expensive.
@DemonsterousD Жыл бұрын
@@mrbass1310 What else would you call people who are easily persuaded?
@mrbass1310 Жыл бұрын
@@DemonsterousD Perhaps they just made a well considered decision. Have you ever had a sales Manager (or worshipped an internet 'sales guru') Im sure they persuaded you to perform and chase those targets. Make sense now?
@masterdingus7074 Жыл бұрын
I just reply with "What for?" Its surprisingly effective. Usually beats an answer out of people
@user-tg5vc1jr5k5 ай бұрын
Honestly pretty good
@user-xn1hq2jg2m Жыл бұрын
Your format follows what I've been following within my own company. I find your enthusiasm much more energizing and thorough
@lilyandnala3 жыл бұрын
Andy, thank you for posting these videos. I have used a similar word track to overcome the conditional customer response to the I’m just looking objection. I sold my 6th vehicle today, I’ve been selling a little under a month, new to the auto industry from the furniture and retail industry. I am using techniques in your videos as well as my dealerships training. Thank you for your videos.
@AndyElliottOfficial3 жыл бұрын
Victoria you rock! You are amazing! Text me when you get time I’d love to meet you! Also great freakin job 🔥 918-210-0254
@joimygermosen22 жыл бұрын
How is it going Victoria? I just started my first day of training today at a local dealership.
@chanceoshel38372 жыл бұрын
I start off with asking , “hey good afternoon! What are you looking for?” Then they can’t respond with “I’m just looking”. Because I already acknowledged they are looking!
@kevanmcnay30792 жыл бұрын
That risks “ I’ll know it when I see it “ !!!! Try “ Good Morning / Afternoon , have a good look around and catch my eye WHEN you have a question .” …..that starts to put you in control …
@TheKinggmeleo2 жыл бұрын
Every video I watch from you is straight fire man, thanks they really help out
@AndyElliottOfficial2 жыл бұрын
Hi Mike, I greatly appreciate you! Shoot me a text message asap! I’d love to help you kill it & connect 918-210-0254 💪
@jwsmitty804 жыл бұрын
Tomorrow will be my first day taking ups....a day that’s typically crazy busy apparently. Considering going this route when I hear this “That’s great, I’m new to all this so I don’t expect to be able to sell 3-4 cars today like these other guys anyways. I’d be more than happy to help you gather any info you need and answer any questions you have today” Thoughts? This is incorporating some things I’ve seen in your other videos 100%
@gord23584 жыл бұрын
jwsmitty80 - good one!
@irvingcarrillo37823 жыл бұрын
I also started 11 months ago, how's everything going? Are you still in the car business?
@jwsmitty803 жыл бұрын
@@irvingcarrillo3782 Oh yeah, still at it. March was my best month, selling 16 and making around $8,500. Made my goal for April to hit $10K. Ended up selling 20 for the first time in April and made just under $19K.
@AndyElliottOfficial2 жыл бұрын
Hi J, Im fired up on you! Let’s crush your competition!!! Shoot me a text 918-210-0254 I’ll send you a kick ass training planner I put tgthr 💪
@user-tg5vc1jr5k5 ай бұрын
I usually reply= Fantastic!!! I know where Every truck, Suv, car, new/used are. Can i point you in the right direction?? Then 9/10 times they reply then i say Awesome let me take you over there!!! Then i rebudle with my names Mike then ask them what they need in so and so. It breaks the ice everytime.
@crispcarguru3032 жыл бұрын
Usually when people ask for best price. They're just looking for a full breakdown not necessarily for discounts. Especially in the age with some dealers doing mark ups. I find it funny with all of the people that prefer to buy from a manufacture but Probably 70% of consumers have many questions about the products that they have a hard time finding online.
@joshgoodwin96984 жыл бұрын
Had my first lot experience the other day. I was to much in my head. Asked them how they where doing twice. I felt stupid, but I’m not letting it get to me. Awesome video!
@AndyElliottOfficial4 жыл бұрын
Don’t beat yourself up. We’ve all been there before! Keep up the training!!!
@jaycorrell32424 жыл бұрын
Josh Goodwin Don’t ever give up Bro!Just study Andy every morning for a hour before work and you will see dramatic growth fast !!!
@jaycorrell32424 жыл бұрын
Josh Goodwin get his 0 to 100k Fast course.
@pablollega33684 жыл бұрын
Brother that’s normal but don’t let it become habitual. Always relax and breathe. Usually you’re rushing because you want to sell and go to the next guy. But don’t lose your current customer trying to get to the 2nd one. Slow down, breath, take your time and most importantly LISTEN. Because when you stay quiet and listen they’re giving you ammo so you can feed their pain back into them and they don’t feel like you’re forcing a sale. Be natural like if it was your family you were helping to look for a car
@spiritbyyah144 Жыл бұрын
I remember when I first did that you’re not alone things happen. It’s been 2 years since you commented I’d love to know where you’re at in the car business now!
@Cadillackris2 жыл бұрын
Liking and commenting on all your videos.. you need to be famous!! Best coach ever can’t wait to get the training !! Just started and I’m about to kill aiming to break your record in sales 😜
@sairsilver24023 жыл бұрын
Bro you’re literally awesome!! New to the industry. Glad I found your channel.
@AndyElliottOfficial3 жыл бұрын
Sair you rock!!! Text me brother I’d love to meet you & help you kill it! 918-210-0254‼️
@BatistaInvests Жыл бұрын
My pen, is my sword. Thank you for giving meaning to my writing in a way that I could not give myself. My pen is my sword. And I vouch that I will vanquish the evils of the world with it.
@AndyElliottOfficial Жыл бұрын
Hi Michael, I greatly appreciate you! Shoot me a text message asap! I’d love to help you kill it & connect 918-210-0254 💪
@BatistaInvests Жыл бұрын
@@AndyElliottOfficial I just sent you a text. Thank you Andy
@maxmontoya41814 жыл бұрын
Awesomeness Andy thanks as always Max
@AndyElliottOfficial4 жыл бұрын
Max Montoya Thanks bro!
@jamesbuchok3 жыл бұрын
This objection and my lot presence has been my #1 problem as a new guy thanks Andy!!
@AndyElliottOfficial3 жыл бұрын
James you rock!!! Text me brother I’d love to meet you & help you kill it! 918-210-0254‼️
@Chaseh1616 Жыл бұрын
Great advice!
@sharnicemccord6402 ай бұрын
Another good one!
@skysaber264 жыл бұрын
I just finished my first month in car sales after 15+ years as a restaurant manager. To say that I am taking a gigantic leap of faith is an understatement. I work at a low volume dealership that averages about 40 cars a month out the door. My first month I sold 11 cars total, which I consider to be successful. This video and the comments and suggestions are amazing! This is the worst response I get from people. After this whole month, it was just me asking the wrong question! So instead of asking "How can I help you today?" or "What can I help you find?" What should I say instead? Any advice would be great! Love the videos as well, Andy!
@AndyElliottOfficial3 жыл бұрын
KILL IT! Text me if you need anything at all I love to help you go to the next level 918-210-0254
@14kiddd3 жыл бұрын
What did you end up using?
@davidromero4552 жыл бұрын
You can say what brings you in today ?
@ChrisFavarolo Жыл бұрын
HOW CAN I SERVE YOU
@ULTIMATERitik Жыл бұрын
you can say, " may I help in what you're looking for? "
@maureenhendrien6797 Жыл бұрын
Well thank you for all your videos. I am brand new starting on 9 January selling cars. I work at Kay Jewelers and sell jewelry. Had a car guy come in and buy a ring for me and he told me I should sell car is that I was that good so I’m gonna be watching all your videos. I appreciate your help so much wish me luck.
@AndyElliottOfficial Жыл бұрын
Hi Maureen, Im fired up on you! Let’s crush your competition!!! Shoot me a text 918-210-0254 I’ll send you a kick ass training planner I put tgthr 💪
@troybrahfulАй бұрын
How did you end up doing?
@fraserheaton90 Жыл бұрын
Dude you amaze me with every video. I’m in finance now but I always watch your videos. They have helped me so much.
@AndyElliottOfficial Жыл бұрын
Hi Fraser, I have a finance course I just released!!! I greatly appreciate you! Shoot me a text message asap! I’d love to help you kill it & connect 918-210-0254 💪
@craig-robinson Жыл бұрын
Absolute GOLD
@AndyElliottOfficial Жыл бұрын
Hi Craig, I greatly appreciate you! Shoot me a text message asap! I’d love to help you kill it & connect 918-210-0254 💪
@colbymorris9004 Жыл бұрын
I'm not a sales person. I'm just here to know what to look out for when people try to manipulate me into buying something. Thanks!
@skyline.730 Жыл бұрын
Let them manipulate you. Then you can figure out if they should have a license to sell a car or not
@johngomez9200 Жыл бұрын
A lion doesn't have to worry about being manipulated sheep's do....
@Noenoe3515 Жыл бұрын
If you are not interested in getting car, you will not get manipulated. But if you are interested in getting car. I promise you they will move you down the stages and close on you 😂
@PharrSideFilms Жыл бұрын
@@Noenoe3515dude for real
@fredarroyo7429 Жыл бұрын
I already know what car I want down to the specs and the current market value of the car before I step in, it’s just a matter of getting the price I want. If you aren’t like that then of course you are open to being seated here and there
@marcusmaxwell94872 жыл бұрын
Thanks Andy
@mikeskull2 жыл бұрын
Hi Andy! Fantastic videos! Got a question; I used to be a Ducati salesman in my 20’s but I was never good at recognizing when to let go of someone who WILL NOT buy. I used to spend far too much time with people who “stopped in to use the bathroom” as the GM would call it. Is there a good way to gauge when someone is truly just a grazer? This happens especially with boutique brands (Triumph, Ducati, BMW, Harley, etc.) where they come to immerse themselves in the culture and atmosphere vs stopping in to purchase. Thank you!
@AndyElliottOfficial2 жыл бұрын
Hi Michael, there is so much to be said. Just remember they are there to buy if you do your job right regardless of the vehicle. Shoot me a text and I’ll send you this kick ass training planner I just put tgthr 🔥💪 918-210-0254
@migbam69224 жыл бұрын
Let’s get to top !!!
@AndyElliottOfficial3 жыл бұрын
💪💪💪💪
@jennievic95513 жыл бұрын
Thank you for the awesome videos! I've got a whole book of notes now so I'll be ready for my new career path. I'm brand new to this career.
@AndyElliottOfficial3 жыл бұрын
Jennie you rock! Text me I’d love to help you kill it ASAP🔥‼️ 918-210-0254 ANDY 💪
@heidibrickman65744 жыл бұрын
I literally get this every day!! Thank you so much for the help
@AndyElliottOfficial3 жыл бұрын
Heidi Brickman you kick ass!!!
@raccoon8748 ай бұрын
*how about you leave people alone until they want to be talking*
@shaggyfeng911010 ай бұрын
You are excellent!
@michaelvernon29083 жыл бұрын
I start selling cars on Monday! Your videos are invaluable. Thank you
@AndyElliottOfficial3 жыл бұрын
You freakin rock!
@DaBrian21 Жыл бұрын
Hey Michael hows the car sales biz been?
@ravverdi66104 жыл бұрын
Great video Andy.
@AndyElliottOfficial2 жыл бұрын
Hi Rav, I appreciate you! Shoot me a text message asap! I’ll will send you this kick ass training planner I just put tgthr 918-210-0254 💪
@Mikebrunett12 жыл бұрын
Great info, thank you
@AndyElliottOfficial2 жыл бұрын
Hi Mike, appreciate you. I would love to help you level up. Let’s connect, message me ASAP at 918-210-0254!!
@Skillz834 жыл бұрын
Thanks for this one
@AndyElliottOfficial4 жыл бұрын
Thank you bro!!! Keep up the training!
@ecoast1313 Жыл бұрын
Straight fire my man!
@AndyElliottOfficial Жыл бұрын
Hi Eddie, I greatly appreciate you! Shoot me a text message asap! I’d love to help you kill it & connect 918-210-0254 💪
@FinalDestinationDeepspace Жыл бұрын
These are such great videos. 👍🏼
@CraziCammo3 жыл бұрын
Awesome videos sir!!!!!
@AndyElliottOfficial3 жыл бұрын
THANK YOU!!!!
@danielpicon8012 Жыл бұрын
What if they’re actually just looking?
@user-dy4rp6bq8e8 ай бұрын
When I say I'm just looking that's just it i'm just looking if you keep hounding me I'll take my business elsewhere I need to not be bothered when I'm looking for the right vehicle i know you are looking for that commision i'm not stupid I know you'll try to sell me a more expensive car.
@quincyislegit3 жыл бұрын
Even those little jokes were gold! Lol
@AndyElliottOfficial3 жыл бұрын
💪💪💪💪
@tristandavis8145 Жыл бұрын
Hey Andy, I really appreciate what you do I'm not in the auto industry but what you say and the stuff you say can translate to me. Thank you so much for your content!
@martyjacqz7901 Жыл бұрын
Before the peds Andy? Calm, collect, low energy delivery, friendly mentality? 2023 = mcgregor swag, fuck you im the best in the world, shredded, do you take roids, no roids take me and they become andys army! You a badass love it! Keep it up
@natashac58613 жыл бұрын
Right to the point 👉☝️ so true.ask me how I Know 🤣🤣🤣🤣
@BigTaneBuysCars4 жыл бұрын
Awesome video...
@AndyElliottOfficial4 жыл бұрын
Thank you!!!!! 💪 Crush it today!
@geovamc6994 Жыл бұрын
“I’m just browsing “
@AndyElliottOfficial Жыл бұрын
Hi Geova, appreciate you just browsing. Shoot me a text message asap! I’ll will send you this kick ass training planner I just put tgthr 918-210-0254 💪
@iammk13243 ай бұрын
🔥
@giangomez60794 жыл бұрын
Bad ass!!
@AndyElliottOfficial4 жыл бұрын
You are the man! 💪
@joelhenderson36413 жыл бұрын
Legend 💯💯💯💪💪💪
@marianmayer83743 жыл бұрын
Awesome info! Thank you so much
@AndyElliottOfficial3 жыл бұрын
Appreciate you‼️‼️
@aamvoor Жыл бұрын
I was just looking at this video and he sold me the hole one. Another 7 minutes of my life lost...😢
@zenvuthi74622 жыл бұрын
perfect
@AndyElliottOfficial2 жыл бұрын
Hi Zen, I greatly appreciate you! Shoot me a text message asap! I’d love to help you kill it & connect 918-210-0254 💪
@1coodaben4 жыл бұрын
Amazing content man.
@AndyElliottOfficial4 жыл бұрын
Thank you brother!!
@bradkbanks2163 жыл бұрын
I have a really hard with this lose a lot of sales how can you help?
@AndyElliottOfficial3 жыл бұрын
Text me I’ll help you! My cell is 405-482-1991
@kainoslyfe Жыл бұрын
When did your voice change? Sounds higher here than it is now
@AndyElliottOfficial Жыл бұрын
Appreciate you noticing. Did you get the message? Shoot me a text message asap! I’d love to help you kill it & connect 918-210-0254 💪
@TPkills Жыл бұрын
Pre TRT Elliot.
@lilly17613 жыл бұрын
Do you always speak that fast ? I'm first time listener.
@AndyElliottOfficial3 жыл бұрын
I’ll slow down!
@mariuszmezykowski2153 жыл бұрын
Fortunately YT has an option of watching at 0.75 speed - that's how I watch it :D :D :D
@DaltonCollinson Жыл бұрын
@@AndyElliottOfficial I speed it still
@30mattdavies Жыл бұрын
Andy pre trt and before he found his masculine side. You can tell it a mile off….. take the drug away and you get the real man. Someone who can’t be a man without a drug
@hmmmmm90353 жыл бұрын
Niceee
@anthonycastro68024 жыл бұрын
Say GREAT!!!!!!!!!!!!!!!!!!!!!!!! What are you guys JUST looking at.
@AndyElliottOfficial4 жыл бұрын
Tony Zavaleta 👊👊👊👊
@ascent_engine8 ай бұрын
If I say I'm just looking around, it's because I'm just looking around, and I don't need or want help doing it. The first interaction is fine, but if I keep getting interrupted and being asked what I need or being shown things, my chance of walking right out the door increases exponentially. I don't need some aggressive, high energy, dipshit to tell me if I need something or not. It's my money, and I'll part with it when I'm fucking ready.