My Disappointing KLM Business Class Experience (Bad Luck?!)

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Nonstop Dan

Nonstop Dan

Күн бұрын

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Paid: $1150 one-way from Gothenburg to Dubai in Business Class
FAQ:
Info about me: nonstopdan.com/about/
Draw My Life: • Draw My Life - Nonstop...
Airline: KLM, KL
Aircraft: Boeing 777-200ER
Aircraft registration: PH-BQD
Flight date: February 5th, 2022
Route: Amsterdam - Kuwait City - Dubai
Flight numbers: KL497
Seat: 5A
Contact for general questions and business inquiries:
hi@nonstopdan.com
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Music:
share.epidemicsound.com/nqD7H
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Timestamps:
00:00 Intro
00:25 Who Is Nonstop Dan?
00:55 Why I Went To Dubai
01:12 How Much I Paid
01:36 Itinerary to Dubai
02:28 Departure from Gothenburg
04:44 Airplane Sounds
05:20 Flight to Amsterdam
06:05 KLM Crowne Lounge (Business Lounge)
07:41 Things Start Going Wrong
08:50 Equipment Swap
09:24 KLM Problems
11:28 KLM Flight Delay
12:29 Boarding KLM
12:46 KLM 777-200 Business Class Cabin
13:11 KLM 777-200ER Seat Map
14:06 KLM Business Class Seat
14:33 KLM Amenity Kit
14:47 KLM Pre-Departure Service
15:03 KLM Business Class Menu
15:24 KLM 777 Business Class Seat Tour
16:06 Takeoff from Amsterdam
16:25 KLM Business Class Bed
16:52 KLM Business Class Lavatory/Bathroom
17:14 KLM Business Class Meal Service
18:31 Sunset Views & Impressions
19:20 KLM In-flight Entertainment System and WiFi
19:48 KLM Pre-Arrival Meal
20:24 KLM Delft Houses
20:53 Arrival & Layover in Kuwait City
22:32 KLM Business Class Service & Kuwait City - Dubai Flight
23:29 KLM Business Class Conclusion
KLM Royal Dutch Airlines, legally Koninklijke Luchtvaart Maatschappij N.V. (literal translation: Royal Aviation Company, Inc.), is the flag carrier airline of the Netherlands. KLM is headquartered in Amstelveen, with its hub at nearby Amsterdam Airport Schiphol. It is part of the Air France-KLM group and a member of the SkyTeam airline alliance. Founded in 1919, KLM is the oldest operating airline in the world, and has 35,488 employees with a fleet of 110 (excluding subsidiaries) as of 2021. KLM operates scheduled passenger and cargo services to 145 destinations.
This video and its sound are protected by KZfaq copyright, ​and any unapproved use in other videos will be reported.

Пікірлер: 1 000
@NonstopDan
@NonstopDan 2 жыл бұрын
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@edwinpeek7436
@edwinpeek7436 2 жыл бұрын
Hi Dan, you mentioned signature KLM drink in BC. They have one it's called 'The Flying Dutchman' (it's alcohol based though) :)
@Bellasie1
@Bellasie1 2 жыл бұрын
Most horrible experience with food service on board for me: BA LGW to Lima a few years ago (pre-covid), I had pre-ordered a kosher meal in economy. The crew approached me towards the end of the boarding, saying they didn't have enough kosher meals because of a system error. They had presented (as is customary) their respective meals to a few men already, and mine (I'm a female) was the one lacking, of course! They were however offering me to choose a main course in the business class menu, which never came. To cut a long story short, they never brought me anything during the whole time people were being served their trays, finding excuses each time I tried to catch a crew's attention, and ended up collecting empty trays before anyone came to me with something to eat. I finally got a pasta dish, nearly thrown at me by the chief purser, that my friend, a BA crew from a different base on holiday with a confirmed ticket (not a crew standby ticket), recognized as crew meal that is not normally served to passengers. The crew avoided me the whole flight, and I got served something similar during the second service. Once back home, I wrote to BA and their first answer was that "their crew are always exemplary". I finally got some extra miles in compensation when I threatened to take the affair to the media.
@dellyhomber6075
@dellyhomber6075 2 жыл бұрын
Excuse me! You mention to have flown a thousand times with klm’s well served business class and you find klm to be the most comfortable airline of europe. Those are damn big compliments..... however.. your experience has been fastastic apparently as you said but one flight goes a bit against luck which can occur and you make an complete video how much it sucked? Employers as technique aren’t holy saints. They do their best everyday and sometimes you got a day against all luck. It happens It’s like you pay your friend for an entire month beer. And then one day you havent bought him that drink and then your friend is gonna gossip to everyone how such an terrible friend you are. Be a bit more appreciative. Trust me, it suits everyone
@wietsebloemsma765
@wietsebloemsma765 2 жыл бұрын
Hey Dan, KLM will launch a brand new business class product in the second half of 2022 on the 777s. They’ve announced that it will install seats in a 1-2-1 configuration with closing doors. You’ll always have to have luck when it comes down to pre-ordered food, but the seat will finally be competitive with other airlines like Qatar and Virgin Atlantic.
@ashrc1889
@ashrc1889 2 жыл бұрын
I remembered i got so sick and my body was itching due to the seat not being cleaned on klm and my parents were so scared and the flight attendant kept going and getting hot towels
@jessknuteson7633
@jessknuteson7633 2 жыл бұрын
As disappointing as the flight was to you I love how you didn’t ever express your negative opinion to her so that she could still have a pleasant experience. That was the best part!!!
@markbromley2790
@markbromley2790 2 жыл бұрын
I seriously doubt your experience was a one-time blunder. I don't know how any airline executive at KLM could watch your video and not be humiliated with their catering and their poor service. Airlines will only get better when videos like this get posted and they get exposed. Thank you for the honest reviews that you provide.
@godisacorgi9835
@godisacorgi9835 2 жыл бұрын
KLM and Lufthansa have signed an agreement with the UAE government to keep their service as crappy as possible so that everyone flies Emirates.
@AFRIFIRST
@AFRIFIRST 2 жыл бұрын
@Thijs is in the air the attitude of the cabin crew leaves alot to be desired
@AFRIFIRST
@AFRIFIRST 2 жыл бұрын
@@godisacorgi9835 then they must have also signed an agreement on African flights to give crazy and rode service
@jay5078
@jay5078 2 жыл бұрын
Would you rather have KLM fly a damaged plane? Planes have issues and the company would either choose a replacement or cancel the flight.
@jemoeder9083
@jemoeder9083 2 жыл бұрын
@Thijs is in the air okay okay i think they still have to own the business class compensation
@duditon1
@duditon1 2 жыл бұрын
“Did I book a business diet class?” That had me in an asthmatic laughing fit 😂 😂
@pack-a-punch8586
@pack-a-punch8586 2 жыл бұрын
Same bruh 😂
@visual.viirus
@visual.viirus 2 жыл бұрын
Oooh I just picked my nose
@kimberlywentworth9160
@kimberlywentworth9160 Жыл бұрын
Yea, you got that right. The want you to loose weight. Terrible that they served so little food.
@alecmajchrzak6511
@alecmajchrzak6511 2 жыл бұрын
I’m ex crew myself. I flew KLM several times, and all of the things you’re describing do really surprise me. Nevertheless, sometimes you het a bad crew, and often times a bad, lazy, or non motivated cabin service director heads the crew, and when this happens, it spills al the way down onto the rest of the crew. When you were waiting for half an hour for the right hand doors to be opened for the catering trucks, and the trucks were already there, it would not surprise me that the crew were performing their safety checks and security, which only 10 minutes tops, and then, perhaps they were having tea, while still waiting for some other crew who hadn’t arrived yet, probably still in the duty free shop !! Each time there is a change of aircraft, it’s a big mess. And the customer always pays the price
@fatdoi003
@fatdoi003 2 жыл бұрын
but the crew would be different right? changing from B787 to B777
@PatrickBijvoet
@PatrickBijvoet 2 жыл бұрын
@@fatdoi003 William, there are more then 10.000 cabincrew with KLM. So yes. But most of them fly on different types. Like many other airlines do the same.
@JayHora
@JayHora 2 жыл бұрын
True story
@Bellasie1
@Bellasie1 2 жыл бұрын
​@@fatdoi003 No they wouldn't necessarily be, it depends on the airlines, too, but normally long-haul crew are trained to work on both these aircrafts these days. The crew will be changed if the delay implies overtime.
@jadebe80
@jadebe80 Жыл бұрын
I’m sorry, *hadn’t arrived yet*!? When I was flying I would receive 10 lashes, offloaded and then pay a fee
@jananaiscutey2387
@jananaiscutey2387 2 жыл бұрын
To play devils advocate: -cabin crew has no say or part of catering. It’s a whole separate department that is organized by operations. Sometimes the catering can be delayed from doing another flight or traffic ( as catering does not come from the airport but offsite and has to clear security). There’s a lot of factors as to why it can be late -aircrafts are usually warm on the ground. The cooling system is from the aircrafts apu or ground air. The AC doesn’t really become working until the engines are on. -they totally lied about not having more food options lol but the rule is service the customers first and then you can eat the leftovers, not the other way around
@Bellasie1
@Bellasie1 2 жыл бұрын
Exactly.
@Mike-hm2gc
@Mike-hm2gc 2 жыл бұрын
Crew don't eat leftovers, they have their own crew meals. It's totally possible that the crew meals were similar to what his mummy wanted to eat after changing her mind - too bad that KLM doesn't over-cater its flights in case someone changes their mind, particularly when they have pre-booked a meal!
@nicki4715
@nicki4715 2 жыл бұрын
Old flight attendant here. Crews absolutely eat leftover meals. So yes this happens. Although we never not offered a paying customer a meal switch if it was available just so we could eat what was left but yes crews definitely eat leftovers.
@Mike-hm2gc
@Mike-hm2gc 2 жыл бұрын
@@nicki4715 Maybe where you worked that was the case, but not all airlines treat their crew that way. Cheers.
@Muffinssi1997
@Muffinssi1997 Жыл бұрын
​@@Mike-hm2gc Most airlines do, at least on long-haul flights. With LH-flights, crews usually eat leftovers from the business class service. This obviously doesn't mean that there aren't enough meals for the entire crew + business class passengers, but rather that the passengers choose what they eat and the crew eats the choices that are left after the service is done. At least for us, the second service meal on LH-flights is separate for the crew and the passengers, and on SH-flights the crew has separate meals as well
@adrianfragher9576
@adrianfragher9576 2 жыл бұрын
I’m an American living in Amsterdam and, thanks to a lot of business travel, have Platinum status on KLM. With business travel picking up again I was SHOCKED at the downgrade in cabin service, especially in catering, on a long haul (AMS-ATL) flight a few weeks ago. It’s clearly a cost saving measure, and I was flying economy, but with this video it’s clear that no class was spared.
@willemlenteren1485
@willemlenteren1485 Жыл бұрын
Better delta next time
@Ausknutz
@Ausknutz 2 жыл бұрын
I only flew KLM once from Rio to Berlin (via Amsterdam) in 2018. The plane was a B787 and the crew was the most friendly I've ever flew with. I hope your bad experience was just bad luck
@kokoslegend4850
@kokoslegend4850 Жыл бұрын
Same, i have never had a bad experience and i think i flew around 20 times with klm.
@kokoslegend4850
@kokoslegend4850 Жыл бұрын
Very friendly crew as well
@aimeejoyvanmierlo
@aimeejoyvanmierlo Жыл бұрын
Same, I love klm. Such good service
@willemlenteren1485
@willemlenteren1485 Жыл бұрын
here in holland is always a mess that klm
@fabianmckenna8197
@fabianmckenna8197 8 ай бұрын
Six years headed to America using British Airways but stopped when they declined to offer breakfast on the London flight. Eight years with KLM before they stopped the hot towels, wine came in one glass instead of a couple of small bottles and finally the last couple of cabin crews seemed more interested in throwing the food at us, clearing up and vanishing! Now use Aer Lingus which is a bit cheaper although alcoholic drinks are chargeable but service is fine.
@brianNJwatson
@brianNJwatson 2 жыл бұрын
I really appreciate how balanced your reviews are. Having a strong opinion that is measured with 360 degree perspective and consideration of all factors is hard to come by in any venue.
@NigelHenderson123
@NigelHenderson123 2 жыл бұрын
Great video Dan. In regards to the meal issue you had where you spotted the airline staff eating what your Mother requested. I had an opposite experience with BA recently on a flight from LGW to SJO. The meal I requested wasn't available so I requested another. A few minutes later the steward came back and said a member of staff had kindly given up their choice so I could have it !! Hats off to BA for that one 🙂
@chuckywang
@chuckywang 2 жыл бұрын
Unprofessional to tell you that a flight attendant gave up their meal. They should have just given the meal to you and left it at that. Were they wanting kudos for giving you the meal? Why were they even selecting their meal before all the customers selected theirs?
@fabianm2819
@fabianm2819 2 жыл бұрын
theyre MEANT to give up their meal, they dont get first choice thats the point
@Bellasie1
@Bellasie1 2 жыл бұрын
It's actually shocking that the crew had to say they "gave up" their meal, as if to look generous when they are in fact just following the rules in letting go of what they "would have preferred" to eat. Cabin crew don't have a choice of meals, they choose amongst whatever the passengers didn't order, obviously. Totally unprofessional.
@Anlisa23
@Anlisa23 Жыл бұрын
In the airline where I worked we had separate crew and pax meal and yes sometimes passengers are left with no choice(one option of meal is left) but it was strictly prohibited to offer them a replacement with your own meal. Imagine situation on the next flight this person has the same problem (no choice left) and he says “on the previous flight crew gave me their meal and you are just bad” and then writes a bad review. Plus other pax who saw that replacement is possible would ask if they can have it too and you have limited crew meals and limited “kind” crew who wants give up their food.
@InstantLuc
@InstantLuc 2 жыл бұрын
I had a sh*t KLM experience not long ago. They were incredibly rude and when I called customer service to get a hand, they promised they'd call back and never did
@senianns9522
@senianns9522 2 жыл бұрын
We were 'packed in' so close in economy. My son dropped a bread roll during 'dinner'. We couldn't see it or reach it! I asked the attendant if they had another bread roll? Answer: ' No, we don't carry more than what the number of passengers are given' ! What an answer--a bread roll FFS!
@jfennell3954
@jfennell3954 2 жыл бұрын
They stole seven thousand dollars from me. Canceled a flight, no refund.
@senianns9522
@senianns9522 2 жыл бұрын
@N Fels I think I know what 'far apart ' here!
@senianns9522
@senianns9522 2 жыл бұрын
@@jfennell3954 They just don't care! Worst airline I have ever used! Even the Chinese airlines are better!
@Coordinator61
@Coordinator61 2 жыл бұрын
@@jfennell3954 Yaeh right.
@fiorellagalvez2720
@fiorellagalvez2720 2 жыл бұрын
Awesome vid! 🥳 I’ve only traveled business class once in my life from Stockholm to Lima in KLM last February and I felt so warmly welcomed by the crew and the experience was marvelous, one-two-one seats laying, I had the first one so it was cool. But one thing… the food 🥲 I rather had what the economy class had, it was very disappointing and tasteless and INDEED the portions…. I was hungry the whole flight 😂, hopefully that changes soon!
@jsaviation
@jsaviation 2 жыл бұрын
Good news! I dont know if you already know it, but KLM is going to replace all business class seats on their 777’s with the loved 1-2-1 configuration. The seats will also be broader and get a privacy “door” like you have on Delta One😄
@joerg8531
@joerg8531 2 ай бұрын
Yeah, I flight with one of this in February from Nairobi to Amsterdam. Thanks good it was pretty nice.
@kawangkwok5262
@kawangkwok5262 2 жыл бұрын
This journey looks really unusual. As far as your mum would not see that much difference, and enjoyed the trip, everything is positive!
@Breakups2Makeup
@Breakups2Makeup 2 жыл бұрын
This was just a series of unfortunate events for you! I'm so sorry there was such a massive delay and an airplane change. Too bad the service/cabin didn't match the level of service that you remember from other KLM experiences. Hmm...I, too, wonder why the portion sizes were so small? I do love the idea of collecting those mini houses! Such a cool feature! I'm not sure if I would spend $$$ on business class for KLM. I think I'd rather stick to economy or premium on another airline. Thanks for the thorough review!
@angus_m
@angus_m 2 жыл бұрын
KLM does this a lot on routes like this. If demand increases close to the flight, they will just swap out the 787 or A330 for a 777
@frontmaster2577
@frontmaster2577 2 жыл бұрын
@Thijs is in the air wrong
@mstrmren
@mstrmren 2 жыл бұрын
@Thijs is in the air Nah, I fly KLM frequently and have experienced this exact scenario very often
@mstrmren
@mstrmren 2 жыл бұрын
@Thijs is in the air Probably
@frontmaster2577
@frontmaster2577 2 жыл бұрын
@Thijs is in the air you sound like an employee trying to stick up for the company even though we all know you’re full of crap🤣
@TheEchelon
@TheEchelon 2 жыл бұрын
@@frontmaster2577 How is he full of shit, just because it doesn't line up with your opinion? That's childish behaviour. Don't get me wrong, of course, it could be bs, but there's no evidence for you to make that claim. The video clearly showed their original 787 was on the ground due to engine maintenance. Look at the other comments, some people have good experiences, some bad. That's just the way it goes.
@hugobellini
@hugobellini 2 жыл бұрын
I've just flown KLM for the first time (two intercontinental flights and one regional) and my experience was pretty amazing - I particularly liked the lounge and also the crews were fantastic - so I really hope your experience was an one time blunder as I'm already considering flying with them again soon. love your videos!
@willemlenteren1485
@willemlenteren1485 Жыл бұрын
Never klm again
@barpaza
@barpaza 2 жыл бұрын
Very accurate. Only thing? I do love a slower food service. I hate when they stuff you food 20 minutes after takeoff. If flying first or business, I want to enjoy a drink or two before the meal service.
@HDjeff
@HDjeff 2 жыл бұрын
It is so disappointing when you're excited to fly an airline and they let you down like this. 😞 The reverse swap actually happened to Amanda on KLM last year because they usually fly the 2-2-2 A330 to Boston and switched to a 787. I always love watching when you bring your mom along and I'm glad she still had a great flight!
@honorsherman4667
@honorsherman4667 2 жыл бұрын
I just booked my first business class for next year. Very expensive. To the extent that you want to get value for this, I get it. I hope you and your mom and Oskar enjoyed the rest of the trip.
@davidyasss3484
@davidyasss3484 Жыл бұрын
Air transport has been a nightmare in Europe since reopening. I'm waiting for another few months to travel again. KLM is one of my favourites for international flights.
@Johannes220797
@Johannes220797 2 жыл бұрын
This is way we love you Dan! Always so honest! Nice content!
@NonstopDan
@NonstopDan 2 жыл бұрын
Thanks Johannes!
@jakeryan4545
@jakeryan4545 2 жыл бұрын
I agree! Especially for airlines like KLM that don't ever get any criticism. It can feel daunting for reviewers, because these airlines have such hard core fans (as the comments show). I feel like if this were a British Airways, Delta, or Air Canada flight, the comments would have been like "you are being too nice to them".
@djchinicuil
@djchinicuil 2 жыл бұрын
Thank god, a new video. I was getting desperate for new content! Love the video!
@ScaldingGaming
@ScaldingGaming 2 жыл бұрын
Dont you think crew called for catering right after they went on the aircraft but it takes some time for catering to load whole meals etc and basically drive to the aircraft?
@kennycheung1743
@kennycheung1743 2 жыл бұрын
Not just that, catering needs to reload all the stocks into correct carts since carts are not interchangeable between different models. This takes time when KLM keeps switching between planes.
@nobody....168
@nobody....168 2 жыл бұрын
I really hope you keep your honesty throughout your future flights...Greetings from Greece.
@Angeljazmin12
@Angeljazmin12 2 жыл бұрын
I must definitely say that KLM has downgraded a LOT! Understandably during the pandemic they had to scramble to do the best possible to accommodate their routes, however, selling ghost flights, downgrading service as well as pre flight options is an absolute bummer. I ended up having to sue them because they deliberately sold me a ghost flight LED-AMS a couple of months ago. Not to mention the ticket was exaggeratedly overpriced, and customer service was painfully terrible. So, KLM has sunk to the bottom of my list.
@jmanly707
@jmanly707 2 жыл бұрын
wait what's wrong with being on a ghost flight? sorry im new to flying stuff
@virginiaalvarez9651
@virginiaalvarez9651 2 жыл бұрын
Agree, standard service 👎
@aviaspotter32
@aviaspotter32 2 жыл бұрын
@@jmanly707 no money
@bodigames
@bodigames 2 жыл бұрын
ok your problem. I never experienced this
@JustSomeGuyWithAMustache886
@JustSomeGuyWithAMustache886 Жыл бұрын
@@bodigames it’s basically where they stick you on an empty plane that they are only flying to meet quota
@duder24567
@duder24567 2 жыл бұрын
Just found your channel, I love your content, I love listening to the reviews while I'm working. Your mother is so wholesome, I absolutely love seeing her in your videos
@clivebaxter6354
@clivebaxter6354 2 жыл бұрын
The last time I went KLM the staff made me change seats 3 times so people could sit together. When I protested on the last move they said I was a difficult passenger, never again with them!
@tomodomo1000
@tomodomo1000 2 жыл бұрын
so people didn't pay for seat reservation, and after that you needed to pay> #cheapDutch
@Reader760
@Reader760 2 жыл бұрын
Thanks American here. Headed for Amsterdam in Sept. Good info. Thx #cheapSwede
@kayan8008
@kayan8008 2 жыл бұрын
Similar experience. The last time I flew KLM from Curacao to Belgrade via Amsterdam... on the first leg there was slight delay so I asked how long the delay would be and how to access info to rebook my next flight if I could not catch my connection flight. They ignored me and told me i was a difficult passenger... (not to mention they missed my luggage😮‍💨)
@DanknDerpyGamer
@DanknDerpyGamer 2 жыл бұрын
I love when airlines have an aircraft fleet chart in their in-flight magazines. Whatever airline it is doesn't matter, I love that. Still have a 1997 issue of American Airlines' American Way magazine, with a fleet from when AA still had F100s, MD-11s, DC-10s, and IIRC Shorts 360s in their Eagle fleet.
@Enoxix.
@Enoxix. 2 жыл бұрын
My dad owns all those small blue houses :D! Fun to see them shown like this!
@Roadent1241
@Roadent1241 2 жыл бұрын
Do you get anything for getting all of them?
@philippevanovereem6060
@philippevanovereem6060 2 жыл бұрын
Nope… they just tell you it’s time for round 2.. :-D
@Roef073
@Roef073 2 жыл бұрын
My mom is a senior purser at klm and our house is litterally full with those little houses haha
@sirdrivesalot
@sirdrivesalot 2 жыл бұрын
We have them too! Except ours were filled with gin ;)
@aninjaguardian
@aninjaguardian 2 жыл бұрын
I love how you treat your mom to these experiences
@stephaniemia2680
@stephaniemia2680 2 жыл бұрын
Can I just say, I LOVE that you take your mum travelling!!
@romanino
@romanino 2 жыл бұрын
Side note: as former crew (5 years with EK) you sometimes get to know you have no catering on board ONLY after safety and security checks which aprox take from 15 to 30 mins.
@karenanderson1232
@karenanderson1232 Жыл бұрын
OH DAN OH DAN OH DAN! I’m shaking my head! As a forty year Flight Attendant for a major US carrier (now retired) I was so taken aback at your comment regarding the delay from catering and putting it on the crew. Just so we’re clear, anything having to do with catering is not the responsibility of crew members. The food service company is responsible for checking to see what is going on with the flight and knowing what gate and when the aircraft will be there. That information is provided by the airline. When they actually show up to cater the aircraft is on them. Please don’t ever put blame on crew members, it’s not their jurisdiction. Also, same holds true for “items” that maybe you’ve missed seeing on a particular flight. Sometimes catering screws up and forgets things…mistakes happen. I could write a book on the millions of mistakes a catering company has made….🤷🏼‍♀️🤦‍♀️. I love your videos, keep up the good work!
@l.a.rivasesq.8841
@l.a.rivasesq.8841 Жыл бұрын
It’s videos like yours that help consumers steer clear of companies which don’t provide consumers with their advertised goods and services.
@elisabethhuckaby-eriksson9644
@elisabethhuckaby-eriksson9644 2 жыл бұрын
I love watching your videos to see parts of travel that I rarely experience, even if I normally (ie non-Covid times) would travel just as much as you. KLM is also one of my favorite European airlines. You and I could be twins from parallell universes in that we seemingly have very similar lives, but with a small twist in each aspect 😅
@ljacobs357
@ljacobs357 2 жыл бұрын
Been flying KLM every year for the past 5 years. Always great service, comfortable seats and fairly good food.. They use the 787 10 from Houston to Amsterdam. Very nice aircraft. But stay away from the pre-arrival meals.
@davidmacdonald4296
@davidmacdonald4296 2 жыл бұрын
Dude, I'm having my dinner. Please don't show me flashbacks to that cursed Lufthansa sandwich 😔
@Andrew-Wong
@Andrew-Wong 2 жыл бұрын
I am so happy you can flying the KLM airlines, good video and keep it up. 👍🏼👍🏼🤩
@andersb5007
@andersb5007 2 жыл бұрын
KLM swapped equipment from 787 to 777 on my flight from SFO to AMS in May. Upgraded to biz class and got a seat in the single row cabin, behind the entry door, that Dan recommended. Seat was great and service pleasant. The cabin temp was sweltering hot 🥵. As was AMS terminals. Felt slightly cooked upon arrival at my final destination Oslo.
@europeweekender2020
@europeweekender2020 2 жыл бұрын
I hope you can do train reviews one day as well! Especially with the abundance of high speed rail in europe
@attosmith7903
@attosmith7903 2 жыл бұрын
He deos it on his second channel
@mpb3481
@mpb3481 2 жыл бұрын
@@attosmith7903 What’s his second channel? Isn’t Dan an aviation fan who focuses on airplanes and air travel?
@maikellourenssen6389
@maikellourenssen6389 2 жыл бұрын
I had a simular bad experience in a flight from Muscat to Amsterdam. There they replaced the promised 787 for a A330. Now for May I had a 787 booked to Curacao that they now changed to a 777-200. Seems like the 787 is cursed as well with them.
@ronaldboonstra4834
@ronaldboonstra4834 2 жыл бұрын
Thanks for the vid again!
@azuffere
@azuffere 2 жыл бұрын
I am surprised too... One of my favorite flight is the one between Singapore and Bali which also comes from Amsterdam and is served by their 777. 2 hours in a long-haul cabin is a dream! I reckon you just had bad luck. At least your mom enjoyed it. Love your videos; keep up the good work!
@samljungholm1268
@samljungholm1268 2 жыл бұрын
My mother was a part of this crew. She has seen this video and felt sad about it, she did not want to write anything. I’m writing on the crew’s behalf to let you hear both sides. Firstly, there is a limited amount of food on each airplane. You had specially ordered vegan food. All the fish had been ordered by passengers but one fish meal was left over from a passenger who fell asleep during meal service, and did no longer want it afterwards. The crew ate this after service half cold. The crew eats what is left behind. If you do not eat your special ordered vegan food, that means the crew will have to eat it or other passengers which is wrong since it has been specially catered for you . Secondly, the catering took time since airplanes have different caterings and it is nothing the crew can do about it. Obviously it could have gone smoother, along with other things during the trip, but there are many factors that complicated things in these situations. The crew was, like you said, of course affected by the delay as well, especially considering the complaints they have to deal with as a result. Even one of the passengers and his family started to fight with the purser and only wanted to talk to the attendants after that. So that took a lot of the attention and with a full business class it complicated everything. I’m sorry you had a bad experience with KLM since much went wrong, however I just wanted to shed some light from the crew’s side, so that some things clear up.
@NonstopDan
@NonstopDan 2 жыл бұрын
Thanks for sharing this perspective Sam.
@eirika2001
@eirika2001 2 ай бұрын
Good to hear the crew side of things! I am flying KLM business in June and hope I get a professional like your Mom. :) Sounds like there was a lot to deal with and then to have an harsh review afterwards must have been frustrating!
@parahnlid
@parahnlid 2 жыл бұрын
Had exactly the same experience two weeks ago flying KLM business from Rio to Amsterdam. Too warm cabin, bad food and grumpy staff. The return flight with AF was much better! Great video, keep up the good work!
@willemlenteren1485
@willemlenteren1485 Жыл бұрын
No klm please
@antonkarlsson1398
@antonkarlsson1398 2 жыл бұрын
in mid-February, I flew on the 777-200 from AMS-SCL, amazing service and seat even though it's a 2-2-2 config. my dad didn't get to choose his main meal though, because KLM doesn't put enough food of 1 dish to everyone, (if the first 4 rows chose 1 dish, the rest don't have a choice)... we originally had 4 hours in AMS but because of a storm, our flight from CPH-AMS (a 737-800 amazing service and food for a European business) got cancelled and we were rebooked to a flight earlier, so then we had 7 hours in AMS. KLM Choose to delay our 14-hour flight (AMS-SCL) even though they cancelled every other except 2 flights, which we were happy about, even though we now had an 18-hour layover in AMS... so we went to the service desk in the non-Schengen crown lounge, and KLM booked us (and many others because of the storm) in at corendon village where we had an amazing night of sleep and an amazing view of the old KLM 747-400, painted in orange corendon colours. Overall both flights were Amazing, and the food was fantastic just like the service, even though my father couldn't choose his main dish, and I had to change seat, as my IFE's sound didn't work properly, (to the only other free seat in the cabin). We flew home from SCL to CPH via CDG with Airfrance on their A350-900, where I think that klms 2-2-2 config old 777-200 were superior over Airfrances A350-900 1-2-1 Config, seats were softer on KLM food was better. Sadly due to the opening of SCLs brand new international lounge had opened 3 days prior, SkyTeam had no lounge in SCL and we didn't get any Compensation for this sadly.
@Christin5554
@Christin5554 2 жыл бұрын
good to see you fly with your mom again. At least she enjoyed the trip.
@man7j
@man7j 2 жыл бұрын
How thoughtful of you to want to provide the best experience for your mum. Glad she enjoyed herself still. Re KLM, they need to get their act together. Totally agree with you, they don’t even try to compensate you for creating a poor experience for the passenger.
@DicksonMaimouth
@DicksonMaimouth 2 жыл бұрын
Dude, you seem to have gone from posting travel videos to sharing travel stories. You’re evolving, and I love it. Great job!
@jkrue1812
@jkrue1812 Жыл бұрын
This was very helpful, thanks!
@Tman1010
@Tman1010 Ай бұрын
Anyone else see Oskar at 6:54 on the floor below standing up for the camera 🤣. Great video!
@pheelinphunki
@pheelinphunki 2 жыл бұрын
I have also noted the KLM service slipping over the last 3-4 years. They used to be amazing, but lately, it seems awful, whether that's in Business class or economy. I now try to opt for Virgin Atlantics Upper Class where possible.
@josepinard30
@josepinard30 2 жыл бұрын
Hello, I have flown a few times with KLM and have always been satisfied with the service. No one is sheltered from having a bad experience with any airline. Hope your trip with your mom was quite nice once you landed.
@stevemcclure2879
@stevemcclure2879 2 жыл бұрын
This is my first video on your channel and very much enjoyed it despite the terrible trip you had with your mom! I hope you said something as it seems totally unacceptable! I have very fond memories of flying KLM many years ago and felt it was one of the best airlines I had flown.
@roger7900
@roger7900 2 жыл бұрын
Thanks Dan for that informative video. I use to love fly KLM. I have been flying fron Stockholm to Havanna several times with KLM and I have never complained, but my last flight in december 2021 to Havanna and back I used Air France business class and that was really impressive. I have used Air France before but was not really satisfied but this last flight was really great. Great food and service. So I think I prefer Air France in the future. The only negative flying with AF is that I have to change flight at CDG. Its a terrible airport with terrible personal so I prefer change in Schipol.
@Anonymouse166
@Anonymouse166 2 жыл бұрын
From my extensive travel experience; sometimes airlines don’t like to announce “creeping delays”. Which are hard to estimate due to many factors. If there are fueling issues along with crew scheduling issues along with possible lavatory problems and equipment change. If a new departure time is announced many passengers start running to duty free/cafes etc and when it’s time to depart you can’t find them.
@debraseiber8820
@debraseiber8820 2 жыл бұрын
Probably then complained about missing their flight ✈ taking off like that is not worth it
@maritdeusing4972
@maritdeusing4972 2 жыл бұрын
grond crew here! mainly true; although sadly these times lots of things we have to work with are broken, in my experience (like the announcement system, microphone) so when we want to announce things we sometimes we just sadly can’t..
@debraseiber8820
@debraseiber8820 2 жыл бұрын
Estimated time not actual time big difference people please don't wonder off . You may not hear the announcements. If you're not you might miss your flight unless it's weather related they'll let you know. But they're not going going to search for you around a large busy airport it's not their job. They don't get paid for it, also don't scream at them because you didn't get to check in time .
@Anonymouse166
@Anonymouse166 2 жыл бұрын
@@debraseiber8820 Definitely true, and let’s not forget airlines can’t just leave passengers behind if they have bags checked. Further delays offloading a “no-show” bags.
@JeanClaudeCOCO
@JeanClaudeCOCO 3 ай бұрын
Even United Airlines send text messages to passengers while they wait. Often going into detail about the cause and estimated completion. That is marvelous and other airlines should do that.
@joevermeulen8324
@joevermeulen8324 2 жыл бұрын
I have to say that even if the crew called for catering the moment they stepped on the plane it would still take at least half an hour for catering to get there and that would be if they had all the carts ready to go, especially at an airport as big as AMS. If they had to assemble the carts for a 777 I would easily expect at least an hour if not longer to get catering done.
@joshuakim2341
@joshuakim2341 2 жыл бұрын
Hi Nonstop Dan! I love watching your videos and just wanted to agree with you that the airplane engine sounds are relaxing for me as well!
@derekbairstow2705
@derekbairstow2705 Жыл бұрын
Great videos. Your vocal cadence is spot on. Very engaging.
@airscotia4690
@airscotia4690 2 жыл бұрын
Having been a flight attendant for KLM for 11 years, the crew would have had nothing to do with the delayed catering. The caterers had to repack all the catering as the aircraft type changed last min from a 787 to a 777 as you observed. The crew were trying their best with what they had to had with regards the catering loaded in Amsterdam.
@fatdoi003
@fatdoi003 2 жыл бұрын
also it would be a different crew changing from B787 to B777? or flight attendants are certified in multiple types?
@Twan01
@Twan01 2 жыл бұрын
@@fatdoi003 you fly on almost all planes
@airscotia4690
@airscotia4690 2 жыл бұрын
@@fatdoi003 In Europe cabin crew can fly on a maximum of three different types, this includes variations. For example the Airbus A319, A320, A321 would be classed as one type. The Embraer E175, E190, E195 would be one type but the Boeing 777 and 787 are different types. Other parts of the work, cabin crew can operated on more than three types at once.
@itookjiminsjams7462
@itookjiminsjams7462 Жыл бұрын
Ig the fact that was most upsetting was that they said there would be a 15 minutes delay, then a 20 one and just kept pushing it instead of just saying there’s an hour delay from the beginning
@TheRareVideosXL
@TheRareVideosXL 2 жыл бұрын
I think its a rare bad experience. Hope its better next time. Keep it up.
@JScot92
@JScot92 2 жыл бұрын
I remember going to Espresso House when i visited Stockholm. It's like a very stylish, upmarket-looking Swedish Starbucks.
@catherineshields-koolen443
@catherineshields-koolen443 2 жыл бұрын
Love that you want the best for your mum🥰
@krzysztofkirysiuk7381
@krzysztofkirysiuk7381 2 жыл бұрын
I was flying 4 times already in KLM business class, including flight to Panama and 4 times caught delays, especially in Amsterdam. I am flying with KLM for over 10 years and must say that it getting worse and worse every year.
@queercastlimburg
@queercastlimburg 2 жыл бұрын
Don't bullying KLM, KLM is the best Airline
@kayan8008
@kayan8008 2 жыл бұрын
EXACTLY! It was quite a reputable airline years ago but now it is just terrible. Lots of delays and missing baggage...
@blackieblong8334
@blackieblong8334 2 жыл бұрын
Something I’ve wondered: if a lot of your flights are flown using miles, how do you earn those miles?
@firstsoldier4257
@firstsoldier4257 2 жыл бұрын
flying or buying with airline (cooperation vis or amex with airlines)credit cards ..... he has amex and another cards you pay everything with those cards ... for example in Switzerland amex give for every new card 14.000 miles and when you pay with this cards 1 Swiss franks you can earn 2 miles .....400 franks earned 800 miles you k now what I mean .... you can buy a ticket you can double the miles ... another for example from zürich to New York 3500 swiss frank business class you earn 7000 miles and plus 8000 real miles when fly with airline ...to the New York when you fly offen ........in 2 years you can beginn flying with earn miles or you can pay economy then you can upgrade with miles to business !
@LIAMGUNNER89
@LIAMGUNNER89 Жыл бұрын
I have flown business class with KLM before and it was amazing service but then again it was prior to COVID myself and partner are flying BC with KLM in August to Bangkok I hope it’s a vast improvement on your flight thanks for sharing
@mithileshtulsian7224
@mithileshtulsian7224 10 ай бұрын
Totally Love your energy and the eye rolls 😂😂
@Yasmin-xv3hp
@Yasmin-xv3hp 2 жыл бұрын
When you order a special meal you should eat the meal that you have intentionally (!) ordered. It's very common for crews to not give out meals from the menu card, if the passenger has ordered a special meal
@craigroberts3732
@craigroberts3732 2 жыл бұрын
I flew their 787 from Rio in biz and loved it, staff called me by last name and were just incredible.
@Marlonbrando1225
@Marlonbrando1225 2 ай бұрын
I flew the AMS EZE route many times on the 777 and on the 787 and that small business class row you mentioned was always my choice. It felt like a semi private living room. People avoided it for some reason and i was 95% of them time seated alone. Downside is that if the main cabin had more than 6 free seats, the crew would reassign you a seat in front so they could use that little row themselves. Food and seat were great. I have good memories of it. And they had some of the best prices i’ve ever seen for long haul business. Dutch crew are always mega friendly and nice.
@subashnigovender807
@subashnigovender807 Жыл бұрын
I love your videos. You save me the hassle of a bad experience
@scouthetavontuur
@scouthetavontuur 2 жыл бұрын
Hey hey Dan, I fly KLM often from Birmingham UK around the world, the 777 in a 222 configuration is a drag especially when you are travelling for business and expect good rest and it is always the biggest turn off when booking. But still better than AF A380 in a 222. In 100+ flights I’ve never honestly experienced poor service with KLM. I guess operational issues happen from time to time on all airlines but I feel your disappointment and sorry to hear this trip didn’t work out for you. My Delft house collection is still growing. Doing this route to Dubai later this year so will happily feedback, may even make a vlog 😀Rich
@firstsoldier4257
@firstsoldier4257 2 жыл бұрын
are you new here ?
@mitchg7809
@mitchg7809 2 жыл бұрын
The cabin crew didn’t neglect to notify the catering trucks to come and cater the aircraft. (That’s not how it works) Catering was automatically scheduled for your flight. It is controlled by operations. The crew can call & inquire of their whereabouts but the answer is always the same “Catering is on their way”
@KLM_flight1919
@KLM_flight1919 Ай бұрын
Sorry to hear you had such a bad experience with us! We apologize for this problems🧡💙
@lyricalgangstar
@lyricalgangstar 2 жыл бұрын
Thank you for such a detailed review and confirmation of my experience with the very same airline, to say I was underwhelmed is an understatement. I flew from jnb to Amsterdam then Amsterdam to Yeg, both legs were underwhelming and the crew was in a rush to get service done with and chat. I usually fly Qatar but I thought KLM would provide a similar experience. The only thing i loved was the house, many airlines have to reconsider their experiences as some of their competitors have set the bar very high.
@ellenhh2010
@ellenhh2010 10 ай бұрын
It's because the crew loves flying to SA so they are all happy and giddy on the way over but on the way back they have to get back into their business mode and some of them clearly fail at it. Luckily there are still a lot of amazing KLM crew out there so don't give up on my favorite airline!
@kiwitrains
@kiwitrains 2 жыл бұрын
I will be on a KLM 777 300 ER business class in a couple of weeks will let you know how it was.
@shinigamigerva6734
@shinigamigerva6734 Жыл бұрын
Small correction I make as flight attendant. there are crew who take care of the galleys only, so the first thing they do is checking the catering. I'm positive they noticed right away the food was missing but simply catering arrived late. Lately many European airport are facing delays 😮‍💨
@animekkgjgirl
@animekkgjgirl 7 ай бұрын
His point was they should not have announced boarding was on track if these things were missing. The passengers could have better spent their time.
@manualflight
@manualflight Жыл бұрын
I feel you. This just happened to me. 30 hours before scheduled departure, they changed KL692 from 78X to 772. Was looking forward to trying their newer business class and not have a seatmate!
@maritdeusing4972
@maritdeusing4972 2 жыл бұрын
ohhh im so sorry for the bad experience 😭 it was still a pleasure meeting you! hopefully next time at KLM will be so much better…
@willemlenteren1485
@willemlenteren1485 Жыл бұрын
Forget it
@ericr2409
@ericr2409 2 жыл бұрын
It seems to me the DXB route is cursed with KLM. Recently I had same experience (DXB-AMS) although it wasn't as bad as yours. It seems to me 789 was changed to another flight and they had to improvise with catering and crew, hence the poor choice of food. It must be said that the arrival snack (except breakfast) is not KLM's strong point.
@anthonychidiac9871
@anthonychidiac9871 2 жыл бұрын
Hi Dan. Don’t get me wrong I love watching your videos and feel like I learn so much from them but I don’t think this video was quite fair on KLMs side- this seemed more of a personal issue then a hard product issue. - crew don’t realize catering last minute. It’s the first thing we look at when we board the aircraft. I call for catering all the time but most times it takes 20-40 minutes until it arrives. Also, on a safety aspect, on wide body you cannot board when catering is happening from the forward doors. - with the aircraft swap, I know it sucks but the service offerings and delivery would be the same if you flew the Dreamliner. It wouldn’t of been different. Unfortunately the crew on this specific leg probably wasn’t the greatest but from a constant viewer of your videos, it seems like your mood was ruined from the moment you found out about the aircraft swap and it went downhill from there. Don’t let one flight ruin anything. Keep making great videos. Things happen and that’s aviation. Have a fantastic weekend!
@dawsonje
@dawsonje 2 жыл бұрын
I actually feel like Dan is somewhat often unfair.. Seems like he can get thrown off early by something and it cascades from there
@markbromley2790
@markbromley2790 2 жыл бұрын
Dan provides the most honest reviews of the airlines and he does it in a diplomatic and funny way.
@YT-mp7ei
@YT-mp7ei 2 жыл бұрын
I wonder how you can excuse crew’s attitude of laziness and unfriendliness with Dan’s mood. Care to elaborate on that? Telling customer can’t have an item on the business class menu only to eat it themselves later is appalling. Also please work on your comprehension skills because Dan said the issue he had was with KLM staff telling them boarding would happen in 15 minutes instead of 1hr40min.
@creative0001
@creative0001 2 жыл бұрын
Good take! Dan always gets over these kind of flights, I just think that because he wanted it to be special for his mom and unexpected things happen.
@dawsonje
@dawsonje 2 жыл бұрын
@@YT-mp7ei i actually meant the change off equipment, not the delayed boarding. I’m not sure attaching my comprehension is necessary. Maybe this is Oscar’s burner account? LOL I agree with you about the meal. If that did happen, and it was the same meal that was denied to them during the ordering process then that is indeed egregious and should be addressed by KLM executive management
@BenjaminM2804
@BenjaminM2804 2 жыл бұрын
Thanks Dan. KLM is off my future business class trips.
@brigittelehmann9749
@brigittelehmann9749 2 жыл бұрын
enjoyed flying with you greetings from the netherlands
@rvboondocker2559
@rvboondocker2559 2 жыл бұрын
Half a million people see this and that the crew ate your mothers meal. Inexcusable hubris on KLMs part.
@_Madfly
@_Madfly 2 жыл бұрын
It wasn't her mother's meal, it was the crew's meal. Why should they have to give it up just because a passenger changes their mind on something they preselected?
@rvboondocker2559
@rvboondocker2559 2 жыл бұрын
@@_Madfly It comes with the job
@rvboondocker2559
@rvboondocker2559 2 жыл бұрын
@@pacmanc8103 It did when I worked there.
@vinithradhakrishnan8969
@vinithradhakrishnan8969 2 жыл бұрын
@@_Madfly I thought the crew meals were specially catered. No?
@SHomaidan
@SHomaidan 2 жыл бұрын
If landing in Kuwait or Saudi Arabia, be sure to ask for a couple of alcoholic drinks before the plane lands as they are dry countries.
@tomodomo1000
@tomodomo1000 2 жыл бұрын
One day I had an appointment with a dentist. When I arrived they simply said, "you don't have an appointment". I disagreed. After showing them proof of arrangement, they simply said "this dentist is no longer working here". And they simply said: "we will make a new appointment with another dentist". When I ask about the reason, and why they didn't call me, and 100 other questions, they simply said "we sent you a letter". The letter came in the afternoon after I came back home. They never used the word "APOLOGIZE". Not in person not in the letter. I live in Venlo, Limburg.
@tomodomo1000
@tomodomo1000 Жыл бұрын
@Ruben Zoals ik al zei, het woord sorry komt niet in het Nederlandse woordenboek voor. Hetzelfde als bij Daan.
@frantisekoliva6304
@frantisekoliva6304 2 жыл бұрын
I know how you feel, I have a similar story with BA when I specifically booked with them so I'd fly their 744 from LA to London. The flight was canceled the day of my trip and ended up flying American 777, not a big deal, but how many opportunities will you get flying on the 747 now, you know.. Was supposed to be my first long haul flight with BA and at the end of the day, I was even happy for flying AA instead after all for their off-board experience. All started when my payment for seat selection did go through but their system failed to actually book my seat. Online check-in (pre-covid) was down both prior to my flights to LA and prior to my return flight from LA before it was even canceled. Once I found my return flight was canceled, there was no way of getting hold of anyone from BA to find out how am I gonna get back home that day - all phone numbers I found were either down or noone had answered after being on hold for an hour. Had to go to the airport early to try to get a seat on another flight but again, no one that would be of any help there either. That was my first experience with BA so I'm just hoping it was a terrible luck like in your case with KLM :) not keen to try with them again though. And since you also want to avoid Air France or more accurately, you want to avoid flying through CDG :D.. I really hope you just had bad luck :D Can't say enough praise on KLM based on my experience. I loved both the airline and the AMS airport, it's such an easy and a fast to get around airport..
@luissbrja
@luissbrja 2 жыл бұрын
I believe your expectations are a bit high, taking into consideration that airlines are trying to come back after the losses they suffered during the pandemic. They have staff shortages in all areas and supply/demand chain struggles. Of course I agree that the service could have been better. You cannot compare KLM to other airlines like Emirates that receive funding from government, etc.
@nicolaszang
@nicolaszang 2 жыл бұрын
I watched this video 2 times and I glad that you spoken out this. I live in amsterdam and I fly many times with KLM business class last 10 years. And 3 or 4 times a year to Dubai. The changing the airplane happens often after I booked my flights and never got noties until the time I checked in. I thought it was normal. And I never have the courage to complained. The food on KLM both at the lounge and in the air, I have accepted. I always joked as “it is dutch”. If I can, I always choice emirates or Air France (because of corona, I prefer KLM because of the direct flight). The service, most times were nice on the way to Dubai, some how on the way back in the night fly, it was almost no service, I always thought they want people to sleep…and last time when I was back from Dubai to amsterdam in jan, it was the same, they changed 787-10 to 737… and was even no welcome drinks… I thought it was due to corona…..I will fly to Dubai in April, but with emirates 380…
@AceYoPro
@AceYoPro 2 жыл бұрын
It cannot have been a 737 though xD. That plane doesn’t even get close to the amount of range you need to cover Dubai to Amsterdam.
@tigertiger1699
@tigertiger1699 2 жыл бұрын
Great vid, I said before, say again.. I’ve stop flying Air NZ.. because they can be so hit n miss.., and when they’re missing.. they’re still spending my business class fare
@josecarranza6516
@josecarranza6516 7 ай бұрын
Hello Dan, Do you know if conditions on KLM have improved in. the year since you posted this video...?
@zfmag
@zfmag 2 жыл бұрын
As a regular KLM flyer, I honestly prefer the "old" seats. They are wider, have more leg support and are more comfortable overall. A massive downgrade is not something I'd call this. Sure, it's not a herringbone setup with isle access for every seat, but imho the seats are WAY better.
@sietsekorf6526
@sietsekorf6526 2 жыл бұрын
As groundcrew at Schiphol I can tell it is common to tell that boarding starts sooner than it’s actually is going to. This prevents passengers to wander off getting lost in the airport or losing track of time. Causing them to miss the flight. If they miss the flight their baggage needs to be offloaded which only is going to extend the delay.
@stretch977
@stretch977 7 ай бұрын
I've just flown KLM business class. Whilst the cabin crew were amazing. 3 out of my 4 prebooked seats weren't available as they'd be given to other passengers. Bearing in mind, I pre booked these seats in July, and had written confirmation at the end of September of my seats. One of the seats I was allocated, was broken! Nothing like an 8 hour flight, in business with a seat that not only doesn't recline but also no entertainment system! Whilst the cabin crew were apologetic, nothing as yet from KLM - however I only got home yesterday.
@markibardollo5503
@markibardollo5503 2 жыл бұрын
The speech its so marvelous😭😭😭😭😭😭😭😭😭👏👏👏👏👏👏👏👏 im subscribing now
@ayeshadhall2450
@ayeshadhall2450 2 жыл бұрын
Emirates vs Qatar airways vs etihad business class
@Mastergundam168
@Mastergundam168 2 жыл бұрын
2-2-2 business class seat configuration is not acceptable for international flight.
@ktoyfl
@ktoyfl Жыл бұрын
Hi had a KLM flight in summer 2022 to Bonaire in Biz and it was great. Service and catering were in a high level.
@cornelisknijnsberg5199
@cornelisknijnsberg5199 2 жыл бұрын
I normally also like KLM business class. The service is mostly very good, not always. Had to laugh when you said am I on a business class diet. Cool to see my house in the video. You flew over it on your way to Amsterdam.
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