The audio sounds different on either side of my earphone.

Does the BWT bestsave stay in the reservoir continuously or just for the first set up of the machine? I use filtered water from my refrigerator so I’m confused how long this packet stays in

When changing the temperature you have to confirm it with the bottom below.

The descaling table has to sit in the water for 15 hrs before pouring into the tank?

Will you be getting the new Pro X, Java Jim?

What's with the music?

I REALLY hate the idea of having to wait minimum 30 minutes..... or ideally 45-60 minutes for a machine to be ready. As a child I recall my grandmother's TV taking an age to warm up....however I do believe there is some kind of automatic "wake the machine up in 10/8/12 hours" kind of feature (although not simply - turn on at 6am....so I can make a coffee before 7am) Is that correct ???

I read that Rancilio offers a retrofit kit to reduce the excessive steam pump noisevibration. Do you carry that kit, or do you have any information about it? Thanks

My machine,shows h2o, uppon opening the machine the pid shows the number and then goes back to h2o display,my reservoir are full of water,what possible cause of the problem?

Hi...which one would you recommend, this machine or the Profitec Pro 300? Trying to find a comparison but can't find one.