The trimmer turned outt being junk and I have since switched to the Milwaukee m18 trimmers. No vibration and better ergonomics with the Milwaukees. Thanks for watching.

I dumped mine, it wasn't comfortable to use and never ran vibration free. Switched to Milwaukee M18 and what a difference. Dewalt has been giong downhill the last couple years. Guess the lower prices keep people buying them. Thanks for watching.

I ordered a brand new head for a video and should have it soon. It's $25.00 but worth it to me plus it should make the trimmer last longer. The dewalt one is a good paperweight. My wife can't use anything like this with her current back condition. I don't tell them anything about my channel. I want the same treatment everyone else would receive otherwise it wouldn't be accurate for everyone. I use 2 echo srm gas wackers that have been wonderful. There is a video back a ways about them. They are sold at home depot but best to buy from a local dealer that will start them up and retune it if needed after a couple tanks of fuel. I had a very expensive Stihl before them and it was hard starting, heavy, and vibrated bad. KZfaq is using all bots lately and I find many comments in spam or blocked area but haven't seen any of your posts in them.

I got rid of mine and switched to Milwaukee. This one was very uncomfortable to use and made my hands numb from vibration. The Milwaukee costs a little more but is very smooth andthe handle can be adjusted for perfect ballance. Replacing all my dewalt battery tools with Milwaukee now. Thanks for watching.

I didn't like this one and have replaced it with a Milwaukee that is more ergonomic and has less vibration. Thanks for watching.

You're the first I have heard that is happy. I definitely wouldn't buy it again. Very uncomfortable to use. Thanks for watching.

I hate mine after using it a while. Extremely uncomfortable to use and very hard on my back plus hard to get a flat cut with the unbalance. I tried a competitors and what a difference. Going to replace. this in the future. You must be very short to be able to move the handle that far up. Thanks for watching.

I did that too. Its still a lot harder on the back

My wife can't breathe if I come in the house with those fumes on my clothes anymore. Her throat closed up and she gags. We can't go to a restaurant anymore because if someone one table over used a fragrant shampoo or detergent on their clothes she can't breathe. Its definitely tough living with immune system disorders. Anything natural is ok but synthetic smells are very bad. I liked how this was a 14 inch model and decided to try it. The vibration is very uncomfortable on my hands and Dewalt wants me to bring it to a repair center that's 86 miles away or send it back. I just tried removing the line to see if that is the cause and it got worse. Definitely something wrong with the head. I just was going to set up a return and found that I bought it from a second party on Amazon and would have to pay the return shipping and a 20% restocking fee so a replacement head is cheaper then the other options. I should have read the seller policy before buying, I thought everything went by Amazon's policy and didn't think I would have a problem. I am seeing that Dewalt has had many problems with the heads on their previous 20 volt units now that I am searching and that's why they have different letters at the end of the model number marked on the trimmer but not on the box so you can't tell. This one is very unbalanced feeling and vibrates bad so I definitely would not recommend it. Home Depot sells them and would be the best place to buy one in case they are all like this and to feel the ballance. All those pivot parts add weight and this wo feel much more balanced without that feature. It really sucks that manufacturers all make different batteries so your stuck with the brand you start with. I will let you know if a different head makes a difference. My echo gas trimmer is a dream to use compared to this with low vibration, great balance, and a comfortable strap. Thanks for watching.

Turns out its definitely a bad head. I decided to see if the head from my echo gas trimmer would fit and it screwed right on. It got rid of almost all the vibration and is a very reliable head.I plan on picking up a new one and will make a video after using it for a while. Makes me wonder why Dewalt didn't care about the issue.

I wish I could use my gas trimmers for everything but fumes on my clothes make my wife very sick. My echos have good balance and very little vibration. This one is very heavy in the front and just not comfortable to hold. Hopefully I can get the vibration fixed. Thanks for watching.

That seems to be the answer from them. I thought they would offer some tips or look up if there were any recalled batches with this problem. I am going to try new string first. If that doesn't work I am thinking that I will pick up another at home depot and swap the head to see if it's better when we can go out again. Thanks for watching.

It's not comfortable at all with the handle down there and still vibrates. Worst Dewalt tool I ever purchased. Just switched to Milwaukee because of it. Thanks for watching.

I am not happy with mine. That hinge is in the wrong place and you even have to mount the handle upside down to make it usable. Very hard to get an even cut and tough on my back. Dewalt really screwed this up. There is an update video about changing the head out for an echo head that helps with the vibrations. Thanks for watching

I wonder if there is a strap we can use with it. You know one that goes at 2 points on the trimmer and around our neck? If they don't I'm going to design one. I dont like it being so unbalanced either. I'm sold on the battery trimmers myself, because the anxiety of fighting gas trimmers for 15+ years is still very high...lol

The shaft is sturdy, wish the made it clamp together better to possibly reduce vibration. Thanks for watching.

I tried that but it it was even worse on my back. They really messed up the ergonomics of this machine. I hate mine for that reason. Thanks for watching

I just picked up mine today and the weight difference from the top to bottom was noticed rite away. I read your comment and flipped the grip and it made a world of difference much better now !

@danny walker, by reverse it, you just mean having the logo face the other way? Or are you saying you flipped the handle upside down to the underside of the pole?

This one will make you numb in 2 minutes. Definitely something wrong with the head but Dewalt tools are not easy to have repaired with their service locations so far apart. I can use my echo gas trimmers all day without vibration issues. Thanks for watching.

This thing is very front heavy due to the handle location and hard to get a good cut with. Very uncomfortable to use. I made a mistake buying it online. Thanks for watching.

I did a follow up and it was the head. I replaced it with a echo head and most of the vibration is gone. The battery still picks up a vibration and multiplies it. Most uncomfortable piece of junk to use. That hinge location really screws up the ergonomics. I definitely would not buy it again or reccomend it. Switched to the vortex line that really lasts. Thanks for watching.

I think many will start gardening this year to know where their food is coming from and who touched it. I am getting ready to set up the new beds but can't get compost to fill them with the current restrictions on businesses in NY. I have basically only used Baker Creek Seeds and my saved seeds. I tend to agree with the U of R Medical Center spokesman that a couple days ago said they are prepared for the worst case scenario that everyone eventually will get Covid19 and social distancing will spread it out so the medical system isn't overloaded. It's definitely a scary time in our history and I can't believe there are some trying to put 1200 pages of pork fat in relief legislation. Hope you stay safe. The only things we are missing is a cow for milk and chickens for eggs 🐂🐣.

I order quite a bit from them also. Love their return policy. Wish I could have gotten to their store as a defective product is very easy to return. I found out never buy from a 3rd party Amazon seller. Thanks for watching.

I don't want anymore different batteries. All my other Dewalt equipment has been great. I have to figure out if it's the head or possibly gearbox with the head weight on it. Could be the new 14 inch size because most of the old 13 inch ones had good ratings. I bought 2k worth of Stihl equipment years ago (wacker, chainsaw, and backpack blower) was never happy with how tough it all was to start so no more Stihl products for me. Thanks for watching.

The nearest lawn and garden product service center is 86 miles away according to their locator 😣. I thought they could look up the serial number to see if there were any problems or tips. I will try new line first. My hedge trimmer has been awesome with no issues and runs very smooth, this one is a hand nummer. Thanks for watching.

I am going to keep it. It would cost 20 bucks to ship it back plus a 20% restocking fee. Didn't realize 3rd party sellers on Amazon have different policies. It's the head and I decided to try a head from my echo glass trimmers thah looked similar. It fits and most of the vibration is gone. I ordered a new head and will do a update when it comes. There's a 2mm gap around the center section and the whole center section of the dewalt moves off center when spinning. What a crappy design. Thanks for watching.

Call dewalt. I don't recommend this after using it and won't make anymore videos about it. Thanks for watching.

I definitely can not recommend this one. The ergonomics is awful with no way to correct it due to the hinge location. I switched to an Echo head to get rid of some of the vibration but it still is very uncomfortable to use. Thanks for watching.

@@unemployedredneckhillbilly2023 Since these are currently on sale, rather than making the same mistake and getting one, what other option have you evaluated that would be a better buy? I have a Hitachi with the 7-years warranty that has lasted over that time, but the gas motor/carb is starting to give me some trouble even after replacing with a new kit. Rather than spending more on it, I would like to move up to battery power. The nice thing about the Hitachi was the long straight shaft for taller (6-feet) folks and the lightweight design. Thank for your honest review BTW.

The ballance really stinks. Hard to get a good cut and major back strain even withthe handle upside down to lower the grip. I fixed the vibration with an echo head. Dewalt really screwed this model up. Thanks for watching.

You can rewind it. I don't recommend this trimmer. Thanks for watching

Thanks for watching.

I wish it didn't fold. That just adds weight and makes it so you can't move the handle to a balanced comfortable position. Dewalt really did a crummy job on this machine. Thanks for watching.

Tried that and no better, tried taking apart to flip the extrusions and move the hinge down unsuccessfully. This thing was poorly thought out and then I bought the chainsaw and the bar oil constantly leaks out. Worst 2 Dewalt tools I have purchased and I have many. Switching to Milwaukee now and they are definitely designed better. I think Dewalt tools are definitely going downhill these days. Thanks for watching.

@@unemployedredneckhillbilly2023 I obviously put mine together wrong to start with. After seeing several of these videos I checked mine. Perfect balance. Then I realized I had the handle under the hinge instead of above it. Makes the handle lower but works fine for me.

Sounds like you should contact Dewalt. You may have a defective part if it doesn't tighten down. Worst Dewalt tool I have ever purchased. Thanks for watching.

That's going to slow down if the markets don't recover. Trump definitely gave me a few good years. Can't take it with you. Thanks for watching.

Did you wind it in the correct direction. I just bought the Milwaukee to replace this because it was so uncomfortable to use. Thanks for watching.

@@unemployedredneckhillbilly2023 It would only wind in one direction on mine. I thought of that. It's now in a box to go back tomorrow. Then to Lowes for the new EGO that self feeds the line.

You can't change how it feeds. It always winds off center. Definitely the worst Dewalt tool I have purchased so far. Thanks for watching.

@@unemployedredneckhillbilly2023 You can keep tension on it. If not it goes in unevenly which makes it off balanced. I understand you dont like it. Have a good one.

I am ordering different string to try. Dewalt wouldn't answer that. Thanks for watching.

I'm not happy with mine. They put the hinge in the wrong place limiting where the handle can be placed to get a balanced feel. Makes it hard to get a flat cut and is tough on my back. I replaced the spool with an echo head that helps the vibration issues. First dewalt tool that I wouldn't recommend. Thanks for watching.

I will report back and tell you if I have the same issues with the head. Fingers crossed. My yard is small so I will probably just deal with it.

Just tested mine. Can confirm same vibration in my unit. Did they even test this product? I wouldn't bring this to market with that vibration. Extended use could really do some damage.

Their support is useless. The center of the head floats to the side causing it to go off ballance. See my other video about how the echo head got rid of most of the vibration. But you can't fix the ballance and mine is very hard on my back. I would return it if you can.

Well, I'm afraid I don't share the same sentiments you do. There is vibration. BUT it was not at all noticable while hitting any amount of grass. It lasted a very good amount of time. I did enjoy using this product and I would purchase it again. However, I do not have many other units to compare to so maybe it is shit and I don't know it. For my money, I did my whole yard that was knee high and around my small house without fumes in my face, motor noise or two cycle fuel to mess with. I'm okay with this.

I replaced this with a Milwaukee m18. Dewalt is really going downhill these days. This was uncomfortable to use, not much power, and vibration. Thanks for watching.

That stinks. Have fun with Dewalt support. Thanks for watching.

It's not a review just a first look as stated. I have other videos about it and it's definitely not something I would waste money on again. Very poor ergonomics and vibrates . Thanks for watching

They don't try to isolate the issue and offer suggestions. Plus service centers only handle certain lines and the lawn and garden one is almost a 200 mile round trip from my home using their locator. Would have normally bought it from Home Depot but haven't left the house in a couple weeks. I think it's a defective head design because I removed the line to see if that's the issue and it got worse. The spool is not held centered in the head that looks to be throwing it off ballance so maybe they know a new head won't make much difference. After searching I see they have had many problems with the self feeding heads in the past. Thanks for watching.

BLowes doesnt sell this trimmer as of May2020.

It doesn't vibrate at all with the head off. I think it turns 6k rpm where a windmill turns much slower with a rigid structure. Thanks for watching.

I don't expect mine to last very long the way it vibrates. This is one dewalt tool I wouldn't buy again. Thanks for watching.

Many in this case from the comments. Dewalt really screwed up the ergonomics on this machine. Thanks for watching.

I wouldn't buy it again. I tried taking it apart to see if the shaft could be flipped to lower the hinge but you can't without destroying the over molding. I replaced the head with an echo head that got rid of most of the vibration. I am 5 11 and it's very uncomfortable for me. You can see they knew it was screwed up and have the logo on the handle upside down to try to move the grip down. I definitely will not recommend this model. Thanks for watching.

I agree they are junk. Then they want you to ship them across the state so they can look at them and decide if should be fixed. Thanks for watching.

I only complain when the product is not worth wasting money on. Replaced it with a Milwaukee and love that one. Dewalt is really going downhill lately. Thanks for watching.

I totally agree after owning one. Thanks for watching.