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Discover💡the real story behind my Dell 3511 after-hinge service | TheHidden Secrets

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TheKanpuriya Tech

TheKanpuriya Tech

Күн бұрын

Пікірлер: 771
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
Please do like , share with dell laptop users and Subscribe to our channel if it helps you in any ways ❤️😊and do give your valuable comments
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
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@yashwanthyash8303
@yashwanthyash8303 Жыл бұрын
I have a problem that ant are coming from my laptop 💻. Can u please help me
@gangastudy
@gangastudy Жыл бұрын
Mam mujhe ae laptop lena h,,but lene se phle aapse bat ho to. Kafi kuch mai satisfy ho pata🙏
@TheKanpuriyaTech
@TheKanpuriyaTech Жыл бұрын
@@gangastudy
@TheKanpuriyaTech
@TheKanpuriyaTech Жыл бұрын
I think agar aap meri after 1 year dell video dekhoge to decide ha/na me ho jana cahiye aapka bhi ,logo ne description link se order kiye hai aap bhi kar sakte ho product check
@mrbotplayer857
@mrbotplayer857 Жыл бұрын
Mam I'm faced heating issue, after fixing of hinges. Issues
@Ghost-df9er
@Ghost-df9er 2 жыл бұрын
Don't purchase this model 3511 or 3515 this is manufacturing fault after replacement also you will get issues, if you purchase this model definitely you get this issue.
@priyankaravat5376
@priyankaravat5376 2 жыл бұрын
@@AkashhhhhXD I am also 🥺😭
@sachinchouhan6133
@sachinchouhan6133 Жыл бұрын
Haa
@dhirajlohar9943
@dhirajlohar9943 Жыл бұрын
I'm also concerned about this issue with hp laptop.... 😭😭
@RishiKumar-jr5gl
@RishiKumar-jr5gl Жыл бұрын
Yes....
@AkshayParulekar-cm7hx
@AkshayParulekar-cm7hx Жыл бұрын
@@dhirajlohar9943 what issue bro?
@user-nc1ky9no3k
@user-nc1ky9no3k 5 ай бұрын
I did it 2 times one time I got claimed under wrannty one time I got free by claimed by dell again I have issue now they are asking 3500 rs what should I do
@factswithlogic2326
@factswithlogic2326 2 жыл бұрын
thanku mam , actually i face this problem today and i m feel very relaxed after listening you its free of cost repairable ,your video is extremely helpful . godbless you dear
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
Thanks for those kind words!! Guys do like and subscribe to me channel if it helped you it will motivate me 😍
@rromeo4904
@rromeo4904 2 жыл бұрын
@@TheKanpuriyaTech apka new dell laptop ka carbon black body ha kya ??
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
@@rromeo4904 yeah looks Grey
@rromeo4904
@rromeo4904 2 жыл бұрын
@@TheKanpuriyaTech new upper lid scrachabe ha kya??
@rishabhjha126
@rishabhjha126 2 жыл бұрын
@@TheKanpuriyaTech Thankyou for giving a complete info. Mam same problem mere saath aaj raat abhi just hua hai mai night study kar rha tha then hinge ke ye same problem hui and same aapke jaisa hi front me right side se lid alag ho gya hai once again thankyou for your video mam 4 months hue hai purchase kiye 3 years hardware warranty koi charges pay to nhi karne honge na .? Tomorrow me company se contact karta hu then apna experience share karuga.
@Tumour3167
@Tumour3167 Жыл бұрын
Dell service is good than any other brands my laptop issue was fixed ASAP when I called them
@arjunkrishna2214
@arjunkrishna2214 Жыл бұрын
Are you guys talking about the same model inspiron 3511 inspiron 3000 waala lapton with 256 gb ssd and 1tb hdd ?
@fearlessbantai4846
@fearlessbantai4846 7 ай бұрын
Thankyou so much you had given me a relief you know that it is very to explain parents about this
@amqandrea
@amqandrea Жыл бұрын
We have the same unit and same problem, and I got mine fixed after 7 days, I feel so relieved. Thanks to your video, it helped me so much on what to do. 🙏
@TheKanpuriyaTech
@TheKanpuriyaTech Жыл бұрын
Wow Sounds Great !! I hope you were comfortable with Hindi
@yashwanthyash8303
@yashwanthyash8303 Жыл бұрын
I have a problem that ant are coming from my laptop 💻. Can u please help me
@Razadilkash
@Razadilkash 10 ай бұрын
​@@TheKanpuriyaTechMam Please Reply a mujhe Service Centre Jana chahiye Ya Online karna chahiye🙏🙏🙏
@soumyabratachakraborty7545
@soumyabratachakraborty7545 9 күн бұрын
Wait, it will break again. It will kep breaking after ever 1 or 2 years
@anupsarkar4505
@anupsarkar4505 2 жыл бұрын
Its like common issue else who's facing this particular kind of issue under warranty they can provide you free cost not to warry
@safeerkp
@safeerkp Жыл бұрын
my laptop is Inspiron 3511 model,alongside the borders of the LED Display, there is a plastic frame that pops up a little. Because of this frame, whenever i close the laptop, it rubs against the body can I get warranty for the scratched body
@kajolkumavat4001
@kajolkumavat4001 9 ай бұрын
Thanks dear aapne mera problem solve kr diya ye video banake . Mene bhi abhi 8 months phle hi ye laptop liya or acchanak hinge uska same condition me break ho gya khair baki display me kuch abhi tk effect nhi hua but still dar lg rha h ki band nhi ho rha laptop or 3 din wait krna pdega technician ka.abhi mene service request kri h Dell me so ye 7th ko aane Wale h technician. I hope mera laptop bhi phle jesa thik ho jaye.
@TheKanpuriyaTech
@TheKanpuriyaTech 9 ай бұрын
Ha theek ho jaayga 😇😍Aapka bhi
@Imranshaik71
@Imranshaik71 Жыл бұрын
Same problem faced in my dell loptop...thank you so much... information provided 🎉😍
@yashwanthyash8303
@yashwanthyash8303 Жыл бұрын
I have a problem that ant are coming from my laptop 💻. Can u please help me
@rutvikvaland1781
@rutvikvaland1781 Жыл бұрын
I got same problem in my laptop today then I contact dell customer service and he told me for wait for 10 days atlist to repair my laptop
@sonlnike
@sonlnike 2 жыл бұрын
I too got my laptop hinge replaced under warrenty , but this issue is common across most of the user. And even dell has agreed that it’s a manufacturing defect, same thing will cost 6k post warrenty. So I had called up the customer care and asked them to provide extended warrenty to 3511 laptop users at a lesser rate and even the technician agreed that the new hinges are also of the same quality as previous one.
@gocrazy6177
@gocrazy6177 2 жыл бұрын
How many days exactly it took for the technician to arrive at home, from the date of complaint booking?
@aniketkawade7093
@aniketkawade7093 2 жыл бұрын
I have contacted them on 24 may they said they will come on 25 but then they said some parts are missing that's why they are unable to come on 25 I want to ask how many days will it takes or how can i solve this issue
@sonlnike
@sonlnike 2 жыл бұрын
My issue got resolved within two days… The parts got shipped to Pune from Bangalore and then the technician visited my place the very next day. The issue isn’t that… this 3511 is a product with a defective hinge design, even if you get it replaced then also it might happen it future. Worst when it happens post warrenty period, it will cost around 6k to replace everything. The technician, dell support team and a Dell outlet near my pace …. All have agreed that this a defective design. So now the challenge is that what should a customer do if the hinge breaks post warrenty. I am sure, your current issue of hinge will get resolve sooner or later depending on the availability of hinge or technician
@Hawks8989
@Hawks8989 2 жыл бұрын
@@sonlnike Seems you are damn lucky now.. I raised complaint 15 days back still no specific and confirm time for Parts shipping date.
@3dduniya573
@3dduniya573 Жыл бұрын
Did they extend the warranty at lesser rate???
@mithilborkar21
@mithilborkar21 2 жыл бұрын
I generated complaint on Friday for same issue on 3511 , but didn't received any mail from Dell.
@hanu_mithu_2109
@hanu_mithu_2109 2 жыл бұрын
Some advice for users, get your laptop hinges loosen by technician when he is replacing them. By this you will not face same issue again in future.
@ezcoding69
@ezcoding69 Жыл бұрын
are you sure sir ??
@TheKanpuriyaTech
@TheKanpuriyaTech Жыл бұрын
What I found dell technicians are very good you can ask them and infact they will do what is good as since they changed my hinges I have never faced the issue again😍🫰Happy Dell customer ❤️
@ezcoding69
@ezcoding69 Жыл бұрын
@@TheKanpuriyaTech few weeks ago i changed the hinges and the technician changed this .........i didn't know then that get the laptop hinges loose can reduce the hinge breaks again .....so the technician fits it according to him..........now again i can heard a sound from the hinges when i open the laptop ......how can i fix it......now my warranty is also expired
@mrbotplayer857
@mrbotplayer857 7 ай бұрын
​@@ezcoding69I'm also faced with the same issue after Hinges replacement
@SanatanDharmVala
@SanatanDharmVala Жыл бұрын
Thanks u so much mam Maine aapke is video ke dekh ke process kiya aur mere parts dispatch ho gya h Thank u so much ❤️
@TheKanpuriyaTech
@TheKanpuriyaTech Жыл бұрын
Amazing 🤩 happy to see so many people benefiting out of this video 😍Please do subscribe to our channel if content was useful - Thanks
@toyeshop9487
@toyeshop9487 Жыл бұрын
didi Im using hp laptop and Im facing same problem then I hp service center I tell the problem my laptop is under warranty and the calling man that your laptop have physical damage that not cover in hp warranty then the calling person say that you want to pay to replace hinge of your laptop and I ask that the price of hingle they tell 15000 to 16000 price hai. hingle ka my service experience are bad I would give -infinity from 5 don't hp product I would prefer to buy dell and lenovo. the dell laptop are great
@sarmi1993
@sarmi1993 Жыл бұрын
Thank you
@dikshakaushal3562
@dikshakaushal3562 8 ай бұрын
Hello mam ...if touchpad and keyboard problem exist then can this change under hardware warranty?
@Nikkividhyadar
@Nikkividhyadar Жыл бұрын
I had an inspiron laptop which I had hinge issues twice, i now contacted them and informed its an issue which keeps occuring and asked for laptop replacement, i am not getting a new laptop from dell that too with an upgrade.
@kk-iy2gm
@kk-iy2gm 8 ай бұрын
Did u get new laptop?
@vrusshy5729
@vrusshy5729 2 жыл бұрын
Thank you so much❤...you saved me. Followed all the process and now they replaced parts. Now my laptop good.🌸
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
Thanks for your kind words 😇Nice to know
@hanu_mithu_2109
@hanu_mithu_2109 2 жыл бұрын
Your laptop was under standard warranty or you have taken any special warranty plan for these type of issues.
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
@@hanu_mithu_2109 standard
@dineshgour3680
@dineshgour3680 4 ай бұрын
Same problem hai laptop me par under warranty nhi hai kitna expense rahega service ka
@bhawnachandla6244
@bhawnachandla6244 2 жыл бұрын
I got service for my laptop today. I was struggling with the same problem. service was very good i posted my complaint yesterday and technician reached to me today . I'm satisfied with the service and it was free of cost also.
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
👏👏🤝Awsm
@tushargoplani
@tushargoplani 2 жыл бұрын
Hi, Bhawna Which parts were changed?
@bhawnachandla6244
@bhawnachandla6244 2 жыл бұрын
@@tushargoplani top cover of the laptop black and silver both. Hinges also
@tushargoplani
@tushargoplani 2 жыл бұрын
@@bhawnachandla6244 okay thanks....my laptop screen is also broken because of hinges 🥲
@chetnasaini3588
@chetnasaini3588 2 жыл бұрын
can anybdy plz provide me their ph no for call them becz m fed up to chat with them , and unable to find their no for call
@prathameshgandhare1663
@prathameshgandhare1663 2 жыл бұрын
Mam I have purchased a laptop from dell Inspiron 15 5510 . It has faulty product the process is 40 to 45 days
@Ravi629
@Ravi629 2 жыл бұрын
Thank you for your information
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
My pleasure 😊sir do like and subscribe if content was useful
@AkshayParulekar-cm7hx
@AkshayParulekar-cm7hx Жыл бұрын
I will give you 1 suggestion: Whenever you buy budget or midrange laptop, just open the hinge cover and calibrate it as you want. This will never fail your hinges and plastic holds.
@essashaikh2493
@essashaikh2493 2 жыл бұрын
I'm also facing the same issue recently. I had raised my complaint for about 25 day's ago 10/4/22 still the service is pending till now 12/5/22. They are giving the excuse of lockdown in chaina shengai which sounds senseless . I'm Very disappointed by #dellservice for such delays in service. #dell #inspiron #serieb #dellinspiron
@deelipshah885
@deelipshah885 2 жыл бұрын
I am also facing same issues my laptop's hinges got damaged automatically and l contacted dell Technical Support 17 days ago and still they are the parts unavailability
@harirambabuthimmavasudevan6133
@harirambabuthimmavasudevan6133 2 жыл бұрын
Yeah mine laptop got damaged hinges, raised compliant on april 18 but still parts not dispatched
@deepaksinghchauhan489
@deepaksinghchauhan489 2 жыл бұрын
same bro, I also complain him 29 days ago still no progress . simply they gave me the same reason of china
@AkashSingh-zy5xe
@AkashSingh-zy5xe 2 жыл бұрын
I have also facing same issue guys. I have raised complaint for about 19 days ago 1/05/2022 still the service is pending till now 20/05/2022. #dellservice is not good.
@rromeo4904
@rromeo4904 2 жыл бұрын
@@AkashSingh-zy5xe mili service
@user-jf8rp1yi9k
@user-jf8rp1yi9k Жыл бұрын
My laptop hinge is breaked same.and My warrenty is expired 3 month ago so can i get it free service
@ekramulansari9910
@ekramulansari9910 Жыл бұрын
Kal complain kiya aur aaj change ho gya thanks you didi
@shamilclt4258
@shamilclt4258 2 жыл бұрын
Maam i am facing issue and i reported 4 days ago but there is no dispatch of parts
@essashaikh2493
@essashaikh2493 2 жыл бұрын
Bro I had also faced the same issue recently and they are giving me the same excuse of no parts available
@missmaam7767
@missmaam7767 2 жыл бұрын
same excuse, took them a month before finally setting an appointment
@garib98064
@garib98064 2 жыл бұрын
Bhai abhi dispatch ho gya kya
@vishnoo_prasad_m
@vishnoo_prasad_m 2 жыл бұрын
It's been 40 days for me. Still no dispatch.
@khatrileena5198
@khatrileena5198 2 жыл бұрын
Hey apko mila laptop??
@mixmaza6489
@mixmaza6489 Жыл бұрын
well it works this type of damage comes under warrantee they provide free of cost home services and check all system if their any fault fix its good service ever thank for this video my issue solved free of cost ❤
@TheKanpuriyaTech
@TheKanpuriyaTech Жыл бұрын
sounds great, thanks for appreciation
@anildwivedi999
@anildwivedi999 2 жыл бұрын
Nice nice 💓
@shnayem23
@shnayem23 2 жыл бұрын
I bought this laptop 10 days ago i have faced battary backup issu.. I can use 2.00 hour of 100-20% Charge and i get heat issue on the backside of laptop..do you face any of this problem?? (i5 11,512gb ssd,8 gb ram,nividia gtx 350 2gb gddr crap)
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
No my laptop behaves normal like other laptops do - Charging is good , when I work for v long it gets lil heated but that’s completely normal
@akashbhalerao4704
@akashbhalerao4704 Жыл бұрын
Yes i have the same problem
@shnayem23
@shnayem23 Жыл бұрын
@@akashbhalerao4704 do you face any problem? Today the charge go down 76% to 40% in 1 hour.. I only use codeblocks that's it.
@arunpal1462
@arunpal1462 Жыл бұрын
Same battery drain too early after 5-6 month
@nomtalent7676
@nomtalent7676 Жыл бұрын
Service wala kitna din ma vist karka gya laptop ko theek karna ka liya.
@hanu_mithu_2109
@hanu_mithu_2109 2 жыл бұрын
thanks for your guidance. Your video was very informative and helpful. I got my laptop repaired by company under warranty. It took 5 days after giving request to Dell. Now it is working smoothly.
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
Wow sounds great 😊 🤩
@Razadilkash
@Razadilkash 10 ай бұрын
​@@TheKanpuriyaTech Mam Please Reply a mujhe Service Centre Jana chahiye Ya Online karna chahiye🙏🙏🙏
@JeopardyZg
@JeopardyZg Ай бұрын
How is the hinge now ? Is it good?
@Raushankumar-on5pw
@Raushankumar-on5pw 2 жыл бұрын
Mam but Acer company iska charge leta hai mera laptop warranty period me hai or company bola aap ka hinge ka charge lgega free me hota agr aap insurance kiye hote tab replaced hoga
@gocrazy6177
@gocrazy6177 2 жыл бұрын
How many days exactly it took for the technician to arrive at home, from the date of complaint booking?
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
I have shared my mail replies from dell in another video.. almost 4 days
@factisys
@factisys 2 жыл бұрын
If we live in urban area or larger city , it takes 3-4 days , whereas for small districts and rurals, it will take nearly 20-30 days
@anilamma2020
@anilamma2020 2 жыл бұрын
Wow s many comments❤️awsmmm
@techshanks5850
@techshanks5850 Жыл бұрын
Thank you Ma’am for the info shared. I purchases my Dell Inspiron 15 5510 from Doha Qatar in Jan 2023. Till now was working Ok, but observed today that it not powering up from battery nor charger. Kindly advise the best course of action. Thanks
@TheKanpuriyaTech
@TheKanpuriyaTech Жыл бұрын
please connect dell team for service, my videos can guide you if u know hindi
@PiyushKumar-bx9dq
@PiyushKumar-bx9dq 2 жыл бұрын
Can you tell me the manufacturing month and year of your 3511 laptop. I want to know manufacturing details because many people tell me that the new manufactured laptops have not hinge problem. Is your laptop manufactured in previous year.
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
MFGYR :2021
@PiyushKumar-bx9dq
@PiyushKumar-bx9dq 2 жыл бұрын
@@TheKanpuriyaTech ok thank you
@rromeo4904
@rromeo4904 2 жыл бұрын
@@musavirbhat5018 yarr darao mat....
@LearnadoMax
@LearnadoMax 7 ай бұрын
I was also same problem, i had extended my laptop warranty to 3 years, but when i went to offecial store, they said it need to 4000 to set up, &new parts will be change.
@positivevibi
@positivevibi 26 күн бұрын
Force them I got free replacement without warranty at doorstep bro
@user-sq2ju3ws6w
@user-sq2ju3ws6w 6 ай бұрын
thanks
@shivamraghav1361
@shivamraghav1361 Жыл бұрын
Mam mene liya hai Dell k yh hi but mera tight hai to mein kya kru
@excelbypradeep2869
@excelbypradeep2869 Жыл бұрын
HP and Dell both services are very poor. Don't purchase from online better to purchase from offline store so you can physically check.
@mithulkirthic.j6486
@mithulkirthic.j6486 6 ай бұрын
Mine was out of warranty I requested Dell team to provide a free replacement And next day process started and technician came and replaced Everything free of cost.
@TheKanpuriyaTech
@TheKanpuriyaTech 6 ай бұрын
Amazing 😻
@mithulkirthic.j6486
@mithulkirthic.j6486 5 ай бұрын
Yeah thanks for your video 😊
@Sigma_Coder
@Sigma_Coder 2 жыл бұрын
Yehi Problem a raha he Replace krwana chaiye ya repair?
@TheKanpuriyaTech
@TheKanpuriyaTech Жыл бұрын
I choose repair ,its upto you
@pratyayamrit2731
@pratyayamrit2731 2 жыл бұрын
Hey did you also faces touchpad issue in your dell inspiron 3511?? And how many days does the service center take to fix your problem?
@shivamsmartlearning.2.1kvi44
@shivamsmartlearning.2.1kvi44 Жыл бұрын
I am facing touchpad issue after 2 months My touchpad arrow automatically gets clicked
@ezcoding69
@ezcoding69 Жыл бұрын
@@shivamsmartlearning.2.1kvi44 yeah i also had this issue...then dell changed it
@SaurabhKumar-oj8my
@SaurabhKumar-oj8my 2 жыл бұрын
I stay in Bangalore and I complained 5 days ago and they are not even giving a tentative date , it has only been 5 months since I have bought and I am facing problem . I dont know when my problem will be sorted
@visheshsharma6027
@visheshsharma6027 2 жыл бұрын
same 😶😶😶
@visheshsharma6027
@visheshsharma6027 2 жыл бұрын
they just increasing a date of part shipping
@jitendrakumardubey398
@jitendrakumardubey398 2 жыл бұрын
Finally after 4 days today my laptop repair service boy was good he change lcd cover and hinges cover and loose hinges so now my laptop open very smoothly but he told me that first this issue never occur in future if occour than under warranty u also pay .He told me that physical dangers only cover 1 times under warranty so I am worried about that if anybody know about than please reply because this is a major issue and can be occur in future also
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
Oh wow !! Where are our sweets 🍫 😁🔥🔥??
@rromeo4904
@rromeo4904 2 жыл бұрын
Oho bhai party kab karara ho ??
@rromeo4904
@rromeo4904 2 жыл бұрын
@@TheKanpuriyaTech kanupriya yr service nhi milri yr .....
@jitendrakumardubey398
@jitendrakumardubey398 2 жыл бұрын
@@TheKanpuriyaTech 🍫🍫🍫🍫
@jitendrakumardubey398
@jitendrakumardubey398 2 жыл бұрын
@@TheKanpuriyaTech he didn't change hinge he only loose them but my laptop is open very smoothly as compare to previous when I purchase it so should I contact to dell or it's ok because he told that If the same issue happen than u have to pay for that service mam pleasee. Tell me 🙏
@Rocky-Viju-1978
@Rocky-Viju-1978 8 ай бұрын
dell has different types of warranty type. not all give free parts replacement
@lavakumardaparthi9734
@lavakumardaparthi9734 2 жыл бұрын
I also faced same problem Hinges damages and touchpad not working properly i complaint yesterday .wifi Broadband connected and after some time disconnect and automatic after 1min reconnecting
@chetnasaini3588
@chetnasaini3588 2 жыл бұрын
can anybdy plz provide me their ph no for call them becz m fed up to chat with them , and unable to find their no for call
@digitalsiddharth7869
@digitalsiddharth7869 2 жыл бұрын
I have never seen such poor service in my life: Asafoetida of laptop was broken on 1st May 2022, till now the problem of the complaint has not been solved While my laptop abby is on warranty, brother is walking like this I am requesting everyone, brother, if you are still buying a laptop, then do not hesitate
@rromeo4904
@rromeo4904 2 жыл бұрын
Bhai bolna kya chahre samaj nahi aya kuch
@garib98064
@garib98064 2 жыл бұрын
Solve hua apka problem
@chouhansahab1465
@chouhansahab1465 2 жыл бұрын
I'm from Indore and Finally today i got service from Dell. My hinges and lcd cover get replaced by Dell. Thank you Dell.
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
Congratulations 🎉
@chouhansahab1465
@chouhansahab1465 2 жыл бұрын
@@TheKanpuriyaTech Thank you Ma'am for your guidance and sharing informative videos.
@aniketkawade7093
@aniketkawade7093 2 жыл бұрын
@@chouhansahab1465 bro how many days after they are coming to provide service
@chouhansahab1465
@chouhansahab1465 2 жыл бұрын
@@aniketkawade7093 Bro i got service after 40 days of making complaint. Actually the parts are shipped from China , so it is delayed. Also your location matters. Like i lives in Indore and parts come in cities first..so i get service in priority.
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
@@chouhansahab1465 do like and subscribe guys if video was useful 🎉🎉
@rathan239
@rathan239 Жыл бұрын
Actually we purchased a laptop in US .and it is in india right now .And it is in warranty right now . We have issue with charging and touch pad and speaker. And we contacted the technical support .they said that transfer the ownership to india.Any suggestions
@adarshdev5464
@adarshdev5464 2 жыл бұрын
Dell after sale service is very good
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
U also got the service ?
@adarshdev5464
@adarshdev5464 2 жыл бұрын
@@TheKanpuriyaTech yes and it was buterry smooth.
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
@@adarshdev5464 Areeh waah Maza aa Gaya sun ke ! For me also it was the same🤝
@adarshdev5464
@adarshdev5464 2 жыл бұрын
@@TheKanpuriyaTech i had purchased a infinix laptop within one month it's charger stopped working and when I tried to replace i couldn't because of their pathetic service . After that I decided to buy Dell .
@user-dr2lr8jz4q
@user-dr2lr8jz4q 17 сағат бұрын
Didi mera hinge damage ho gya under warranty free of cost replace hoga
@davelachica3012
@davelachica3012 2 жыл бұрын
Hello! This video is uploaded two months ago now and may I ask since it's already 3 months after the repair, Is your laptop hinges still in a good phase? We have the same model and I wanna know it's condition now😊
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
Yes it’s perfectly working 😊you are from which country?
@davelachica3012
@davelachica3012 2 жыл бұрын
@@TheKanpuriyaTech Oh great to hear! Hopefully the hinges will not be in trouble again haha. Btw I'm from the Philippines. In our country, all are covered by the warranty except for the LCD so I really need to take care of the screen haha btw thank you so much for the update, this is actually for research purposes so it means alot, thank you!
@amqandrea
@amqandrea Жыл бұрын
@@davelachica3012 hi, can i ask po how did you contact dell service? and how long did the process take? i'm from philippines din po. thank u in advance!
@davelachica3012
@davelachica3012 Жыл бұрын
@@amqandrea since basic warranty ung sakin ay 9:00AM-6:00PM lang ang calling hours nila and monday to friday lang un. Pero ung sa ibang warranty ata nila isa 24/7.pero sabi ng technician na pumunta samin is pag 24/7 ang natawagan mo, mas mataas ang tendency na ang sumagot sayo ay indi Filipino
@amqandrea
@amqandrea Жыл бұрын
@@davelachica3012 thank u sm for answering! anong number po ang tinawagan niyo kasi yung ibang tel. no nila ay not working, parang bots 😭 and may i ask how long did the technician po to come on your house?
@sanjayguptaji6760
@sanjayguptaji6760 2 жыл бұрын
Hey I am also having the same model and do you also getting some scratches around the touch pad or at the edge ?
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
No scratches just hinges broke got service … all good now
@chetnasaini3588
@chetnasaini3588 2 жыл бұрын
can anybdy plz provide me their ph no for call them becz m fed up to chat with them , and unable to find their no for call
@debottamchatterjee8452
@debottamchatterjee8452 2 жыл бұрын
I am having a Delay of parts..Any idea how long will it take? I am from Kolkata..My same laptop is just 2 months old..Having the same hinge problem
@pankajkanwar1332
@pankajkanwar1332 2 жыл бұрын
I am waiting since 1.5 months
@debottamchatterjee8452
@debottamchatterjee8452 2 жыл бұрын
@@pankajkanwar1332 What to do? Any complain no.?
@pankajkanwar1332
@pankajkanwar1332 2 жыл бұрын
Just wait
@pankajkanwar1332
@pankajkanwar1332 2 жыл бұрын
Or post on Twitter tag dell tell them about your service experience.
@debottamchatterjee8452
@debottamchatterjee8452 2 жыл бұрын
@@pankajkanwar1332 is it done yet ? My one is done
@arindamanjandk3190
@arindamanjandk3190 2 жыл бұрын
3511 model ka sb laptop mr prblm hai kiya,, 512ssd 8gb i3 11gen model me v prblm hai kiyaaa.. Ya 1tb hdd wala me hi prblm hai
@funatsun
@funatsun Жыл бұрын
Did i purchase dell vostro 5620 11 days ago and its cursor frozes and doesnt work until i close and open laptop agakn and h letter button alsp doesn't work most of the time than what should i do? I purchased it offline
@shreyanshtiwari9915
@shreyanshtiwari9915 24 күн бұрын
Same problem happened with my laptop.
@venkateshchilukuri
@venkateshchilukuri Жыл бұрын
I also suffered the same problem. this is design flaw. My laptop 3511 is under warranty and they took 20days to rectify it. After 3 months use, the problem of hinges developed again and my screen is not working.
@TheKanpuriyaTech
@TheKanpuriyaTech Жыл бұрын
you can know more in my dell 3511 playlist and reach to dell, hope they will resolve it soon for you sir
@ekramulansari9910
@ekramulansari9910 Жыл бұрын
Mera fold nhi ho pa Raha hai Syd Tut gya hai warranty mai hai replaced ho jayega please reply
@TusharRaja3009
@TusharRaja3009 2 жыл бұрын
1 week hogyee lekin service nahi mili abhi tak ..dell 7415 2in1
@pankajkanwar1332
@pankajkanwar1332 2 жыл бұрын
Mujhe 2 months ho gye😂
@learner9188
@learner9188 Жыл бұрын
I have dell Inspiron 3511 i3, but the problem is suddenly it runs very slowly even i cannot start the laptop and start heating, fan runs faster any solution
@TheKanpuriyaTech
@TheKanpuriyaTech Жыл бұрын
Buy ssd, I think you don’t have one in your laptop I described it in description of this video
@10_sharmasumitramadhin22
@10_sharmasumitramadhin22 2 ай бұрын
Now how is your laptop is hinge is broken
@SMOHPAL
@SMOHPAL 2 жыл бұрын
Friends, Never ever buy any Dell Laptops as their warranty is just a fake. I bought this model in USA and then within 3 months of use, it's lid hinge got stuck and screen was about to rip apart. I complained it to Dell USA and they advised to transfer the ownership to India. I did so. Dell India said you have to buy new warranty as it's not transferable. When contacted US customer care they said it's transferable and they did it for me. Once I got my warranty card for India then Dell India technician came up with new shitty idea that first hardware service is to be paid for. This model has serious design and manufacturing issue with hinge and instead of recalling back this model, they are buying time so that 1 year of warranty is expired. I will advice to go for ASUS or any other make. ASUS people exchanged my last PC under warranty within 3 days of complaint.
@sahil__aggarwal
@sahil__aggarwal 2 жыл бұрын
i got my laptop(3511) replaced from dell.Only for hinge damage.
@premprakash3237
@premprakash3237 2 жыл бұрын
Where did u contacted dell??
@premprakash3237
@premprakash3237 2 жыл бұрын
I am also facing same hinge prblm ...i also want replacement...plzz tell me the process u followed... 🥲
@sahil__aggarwal
@sahil__aggarwal 2 жыл бұрын
@@premprakash3237 from costumer care
@premprakash3237
@premprakash3237 2 жыл бұрын
@@sahil__aggarwal any contact no.??
@aniketkawade7093
@aniketkawade7093 2 жыл бұрын
Finally today my laptop got service feeling better now ☺
@aniketkawade7093
@aniketkawade7093 2 жыл бұрын
@B 41 Ganesh Ranjane 10 days before
@aniketkawade7093
@aniketkawade7093 2 жыл бұрын
@B 41 Ganesh Ranjane hyderabad
@ManishKumar-sm5hx
@ManishKumar-sm5hx Жыл бұрын
I purchased it from a retailer. Should i also mail to service or visit the retailer.
@vasantninama580
@vasantninama580 Жыл бұрын
2021 october liya hai. 2 baar touchpad change karvaya hai..din me 2houre usage hai.
@diwanresadkhan8591
@diwanresadkhan8591 3 ай бұрын
Component ka cost free hota hai?
@nikitha262
@nikitha262 2 жыл бұрын
Which warranty did laptop have basic or premium or premium plus warranty
@brahmchari_innocent
@brahmchari_innocent 3 ай бұрын
Basic
@AnshSaxena1907
@AnshSaxena1907 Жыл бұрын
Do you suggest buying extended warranty?? Or basic got covered this for you?
@TheKanpuriyaTech
@TheKanpuriyaTech Жыл бұрын
As per me basic is more than enough
@soumyabratachakraborty7545
@soumyabratachakraborty7545 9 күн бұрын
Wait and watch, the hinges will break again. I'm facing the same issue again after getting it replaced the same way you have done. It worked fine for 2 years and now it is broken again. NEVER BUY DELL
@socialman1746
@socialman1746 10 ай бұрын
क्या आपका लैपटॉप ज्यादा गरम भी होता है क्या प्लीज रिप्लाई
@Rocky-Viju-1978
@Rocky-Viju-1978 8 ай бұрын
please CALIBRATE your MIC BEFORE MAKING VIDEOS !!!
@LearnadoMax
@LearnadoMax 7 ай бұрын
Your warranty was in which mode
@This_handle_Isnt_available111
@This_handle_Isnt_available111 2 жыл бұрын
I face same issue but i want to know now how is the condition of your laptop after 3 month ? Is it ok or not after 3 month ? Any issue face regarding hinges after replacing it ?
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
Laptop is perfectly fine since long now
@athikurrahiman6655
@athikurrahiman6655 2 жыл бұрын
so guys jin logo ko ab tak service nhi mili hy vo sab log consumer forum mein register complaint kare vo log dell ko notice bhejenge and tab dell apko refund ya naya laptop replace karega coming to my case mene jan 26th ko laptop liya tha and vo april 14ko hinge toot gaya and maine april15th ko dell ko contact karke complaint register kiya and lekin vo log shanghai mein lockdown ka bahana batate batate delay karte gaye and i fedded up and maine may 2nd ko consumer forum mein complaint kiya phir next 2days mein hi direct dell valo ka call aya case ke baareme enquire karne and tab maine mera problem bataya and dell valo phir 3days ke baad direct call karke lockdown tho abhi khulne vala nhi hy isiliye ap refund ya replace karne ko suggest kiye and vo refund mereko 60500 karenge bola tha agar replace huva tho same configuration vala laptop denge bole the i chose for replacement and then finally aaj mera laptop replace hogaya without not even paying a single rupee so i suggest everyone to register complaint in consumer forum
@rromeo4904
@rromeo4904 2 жыл бұрын
Bhai step batao yr thoda details sa
@rromeo4904
@rromeo4904 2 жыл бұрын
@@musavirbhat5018 toh unna bat manli tumari
@rromeo4904
@rromeo4904 2 жыл бұрын
@@musavirbhat5018 yr usma v toh hinge issue atta honge
@rromeo4904
@rromeo4904 2 жыл бұрын
@@musavirbhat5018 dell vostro toh sasta ha
@gocrazy6177
@gocrazy6177 2 жыл бұрын
bro kitne time lage tumhe DOA milne me unse bat hone ke badh??
@aisharwt7733
@aisharwt7733 2 жыл бұрын
Hey hello, I'm facing the same hinges prblm and when I'm connecting to customer care services they told that this is a paid service, Infact my laptop is under warranty 😫
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
Is it 🥺thr are many including me who shared thr free service experience with me ...you can chk again may be some employee of Dell are new resource and they not aware...you can try again calling them
@sanchitsingh8632
@sanchitsingh8632 2 жыл бұрын
Hi Aisha, please contact dell tech support again and inform them as it is a know issue with inspiron 3511, 3510 and it will be get covered under warranty. If your laptop is under warranty you do not have to pay any charges for it.
@sanchitsingh8632
@sanchitsingh8632 Жыл бұрын
@@Harshit09877 if u have purchase it 4 month ago thn your laptop should be under warranty, only u have to tell them your laptop's service tag which you can find out at the back side of the laptop
@ajinkyagandhe8604
@ajinkyagandhe8604 2 жыл бұрын
I am facing same problem currently.. After repair it's working fine..?
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
Yes it's perfectly alright
@rameshairaddi1647
@rameshairaddi1647 2 жыл бұрын
They are saying we don't have parts because of lock down in shangai
@rromeo4904
@rromeo4904 2 жыл бұрын
Mili service tumko
@unfilterednature2110
@unfilterednature2110 Жыл бұрын
Bhaiyo y purchase mt kro q ki sound bh accha mh h or hinges to tutega hi tutega or yadi aap buy krte h to warranty jarur le 2saal ki kyu ki mera ek saal baad tuta but mere pass warranty thi
@garib98064
@garib98064 2 жыл бұрын
Mera bhi laptop ka hinz problem hai 7 days ho gaya hai mam abhi tak nhi aaya.
@rromeo4904
@rromeo4904 2 жыл бұрын
Mili service
@garib98064
@garib98064 2 жыл бұрын
Nhi Bhai abhi tak dispatch hi nhi hua hai ....track karta hu daily
@mithilborkar21
@mithilborkar21 2 жыл бұрын
How to track ?
@garib98064
@garib98064 2 жыл бұрын
@@mithilborkar21 Customer care sent me link on my mail
@mithilborkar21
@mithilborkar21 2 жыл бұрын
@@garib98064 I generated complaint this saturday but didn't received any mail from dell
@RonitGhosh-zf7cy
@RonitGhosh-zf7cy 9 ай бұрын
Total how many days are taking it's been 2 days and I fear that my screen would come out
@swprince01
@swprince01 11 ай бұрын
You have warranty card? I have no warranty card And i don't have received bill mere 18 din hua ha mare same problem aa rhe ha 😢
@gautam_shetty
@gautam_shetty Жыл бұрын
Hello, my laptop is not under warranty, so how much will they charge and also post replacement is there any warranty on new hinges? Thanks
@TheKanpuriyaTech
@TheKanpuriyaTech Жыл бұрын
You need to contact dell.
@factisys
@factisys 2 жыл бұрын
Yaar, Dell service is the best .but I still didn't get my parts replaced since 8 days of complain
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
Have you seen my new video I made it seeing for your comments on my earlier post to give you all clarity it’s in Hindi language
@rromeo4904
@rromeo4904 2 жыл бұрын
@@TheKanpuriyaTech sweet hearted girl🙏🙏
@rromeo4904
@rromeo4904 2 жыл бұрын
Mili service
@factisys
@factisys 2 жыл бұрын
@Hidden ink hey , I got my parts replaced 30 days after my complaint, don't worry it will take some time , but your work will be surely done, I too worried but don't worry , just give them some time
@factisys
@factisys 2 жыл бұрын
Don't worry about the parts, everything will be done well and once done , ur pc will work good, so just wait and don't worry
@sciencewave1952
@sciencewave1952 11 ай бұрын
Di mera Dell laptop under warranty me hai aur Kharab ho gya hai . Laptop service wale ko laptop sath le jene de kya ? Please reply❤️❤️
@spritualaman5646
@spritualaman5646 2 жыл бұрын
My laptop air cooler isn't working. To kya mera laptop replace hoker dusra mil. Sakta hai
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
Please connect to dell for this
@bobbyverma127
@bobbyverma127 Жыл бұрын
Bilkul same issue mere sath huya tha, I purchased on oct 2021 but issue happened in december, my laptop was replaced, kya ye issue new laptop me dobara ho sakta hai?
@TheKanpuriyaTech
@TheKanpuriyaTech Жыл бұрын
It happened only in starting once
@kuntalroy8107
@kuntalroy8107 5 ай бұрын
Maam mera warrenty khatam ho gaya hai to kitna kharcha parega?
@duttrajsinhraj4074
@duttrajsinhraj4074 Жыл бұрын
Is this hinges problem will coming again after you’ve changed the new hinges ?
@TheKanpuriyaTech
@TheKanpuriyaTech Жыл бұрын
For me it never happened again 🙌so thanks to my service waale bhaiya ji he did Awsome work
@sheeva2997
@sheeva2997 2 жыл бұрын
Hi, i also got the same problem of hinges. Now they are saying due to Shanghai lockdown parts replacement will take around 40days. They are also offering full system replacement, but i will get refurbished one(almost same age laptop as mine). my laptop is 9months old. Which is a better option parts replacement or refurbished system? Please share experiences of refurbished one if anyone has opted?
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
Though I don’t have any refurbished experience as such, but if I was in your place I could have gone for parts change - until rest all working is up to the mark , apart from hardware hinges- This is completely my way ppl may have different opinions- thanks!
@Razadilkash
@Razadilkash 10 ай бұрын
​@@TheKanpuriyaTech Mam Please Reply a mujhe Service Centre Jana chahiye Ya Online karna chahiye🙏🙏🙏
@prithakundu2713
@prithakundu2713 23 күн бұрын
Service centre se ek enquiry diya yes or no ka,
@kavitadangi6148
@kavitadangi6148 2 жыл бұрын
Do you have acciendental and damage insurance in ur laptop plz reply
@TheKanpuriyaTech
@TheKanpuriyaTech 2 жыл бұрын
No
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