Man as someone that rents cars often I saw this becoming a problem pretty quickly. It was scary seeing so many other people's information. I went ahead and deleted all as much as I could including my own when I was done using it, but it was really time consuming hassle. I told Enterprise they should delete all the data on the cars they rent out as soon as they get them back because this can quickly become a big problem for them in the future, but who knows if they listened. I'm REALLY happy someone finally made a video addressing it and validating what I figured as well.

Recently, I flew home to visit my family, rented a car and I noticed all of these things mentioned. I also thought of the idea of deleting the other people's information and I think car rental companies should warn their clients better about doing this for their personal security. Huge thanks for this video!

Great video. I didn’t know the car kept so much info on connecting. You’d think as part of the cleaning process when returning the car, the rental agency would wipe the phones from system.

If someone calls you for any reason, never, ever give them any information. Hang up, even if the caller ID seems right. Look up their phone number on the internet, your contract or the back of your credit card and call that company at their known phone number. NEVER, EVER give them any information, NOTHING, nada. HANG UP, no matter how scary it may seem.

I am surprised that the rental company doesn't clear out the system! this should be part of the car prep . I wonder if they can be held liable (but then they'd just slip something into the fine-print about that)

One of your best! Car rental companies should provide warnings tags in the car.

I have only rented a vehicle once or twice, and never connected my phone to it. I am conservative in general about connectivity-I just simply didn't see the need. That said, I would not have thought about the security implications specifically. Thanks Liron, I bet you are going to save a lot of people from scammers with this information.

It’s funny that you mention this. When I rent a car, one of the first things I do is delete previous renter connects. It never occurred to me that I could use this to scam someone. Of course I also delete my info before I return the vehicle.

Long term renter here and yes, the info is stored. Perhaps there’s a data waiver of some sort mentioned in the agreement because the company does NOT delete previous renters. A guy at the rental place even mentioned casually that Tesla’s have some sort of recording device and will auto record in and out of the vehicle. I haven’t looked into that, but if you plan on renting a Tesla, you might want to ask more questions. Privacy and security is such an issue and no one seems to care. Smh.

Great video Liron!! I've been doing this for years. When I get a rental, first thing I do is delete ALL phones from the Infotainment system. Then I'll allow mine to connect, but of course at the end of the rental, I'll make sure to delete my info as well, AND remove the car from my phone as a device. Another thing I do is take a bunch of photos from all around the car when I pick it up, as well as drop it off. Yes, I get the mileage and gas gauge too. Hertz for me has been known to ignore the gas level and just charge for a full tank regardless. They always do it after the fact, so I've got the initial receipt as well as the gas level pic. I'm always nice when I ask them to remove it....and they are nice to do just that. Course I try not to rent from Hertz anymore. Pains me because I had many years of great service from them in the 80's/90's/2000's. Thanks! Funny story on "connecting to the wrong car". I had flown out for work from San Francisco, but due to an emergency, I came back home via Sacramento. My sister and I hopped in my 2nd car to go pick up my daily driver at SFO. Once we got in the car, my phone kept connecting to the daily driver behind me. My 2nd car didn't have bluetooth. Then I got a call from work, which my sister answered in my car behind me. Pretty funny but exactly to your point of connecting to the wrong car.

You are amazing. You bring tech into everyday life and address things that many of us don't think of. Thanks for all you do.

Thanks for the tip! I probably shouldn't be, but I am shocked how people would leave that data in a public place like a rental car. Jordan is a very lucky man..

The observations found in this video have just opened my eyes. And the solutions expressed were most helpful. Everyone who rents cars should be aware and beware. Thank you Liron.

Thanks for adding the "remove other phones" before you return the car... so on point... and helpful!

Great video. It costs nothing to DO THE RIGHT THING. Thanks for sharing this information and making others aware of how to protect their privacy.

The depth of vulnerability you have demonstrated here, Liron, is hair raising! Thanks from the UK for the warning.

THANK YOU for this information!!! I've never heard about this, and I'm sure that the majority of people don't know it. Again, THANK YOU!!!

Such sound intelligent and useful advice. We never know when we are being spied on next. It;s a minefield out there. Thanks to people like this guy we can be all on our guard. How horribly the concept of honesty has deteriorated in the last 50 years it's very depressing. Morality too has gone down the pan at a similar rate.

This video has been on my feed for 2 days now. I ignored it until now. Wow!!!! Thank you for sharing.

Thank you for confirming my suspicions! I had to rent a car this year after I was in an accident and my car was totalled. It had other people's information on there and I was hesitant to connect my phone until I was sure that I could remove everything completely once I was done! Thankfully it was easy so I removed the other people's information and my own before returning the rental car.

Great information. Whenever I rent a car, I routinely delete the stored information from several previous renters. The last time, I could see information from at least 10 previous renters!

I'm fairly tech savvy & never even thought of this! Good work!

I am always called paranoid for searching videos like this to prevent future headaches. Thank you.

Reminds me of the issue copy machines had. People had no idea copy machines had hard drives and when you made copies, your information was saved on copy machine hard drives. Thanks. 😎✌️

Thank goodness I watched this video before I considered renting a car. Very helpful information ty so much!

Thanks for your invaluable information.

Wow, thanks for this; much appreciated.

Thank you for this tips!!

This was a very informative video, thank you for it. I'm so skeptical, I get on my friends and family's nerves with it. First off, I'm not speaking or listening to a robocall, I'll contact the rental location and speak to an agent. Even if I did incur a fine without knowing, I want the details, plus they already have my payment information. But I do understand how many people would be sold by the details. There needs to be tougher penalties for scammers and fraudsters.

these are things most people don’t even realize. great video pointing this out. i think after watching this, me and many others will be a lot more careful with how our information is being shared and how it can be used against us👌

I miss the old days when stuff like this was never an issue. I guess that's the downside of technology.

Thanks! 🙏 Your the best. I always erase my information before leaving the car back. Then check all my information.

I have connected by BT to a rental car and deleted my phone info as well as the phone info from anyone else that was stored in the infotainment system when I returned it.. One thing I did notice is that the level of detail available for the previous renters was nowhere near what you were able to access, but this was in Australia and perhaps we have a different level of connection here.

Excellent channel. I've been traveling lately and clean up the pairing menu most of the time. I also do this on the T.V.s. people leave there Netflix credentials on the TVs a lot too.

Thank you so much! This info came at a perfect time. Thank you! ❤

Thanks for this info. It is very informative

Thank you for helpful information.

Thank you for this valuable information.

Excellent information, thank you

Valuable information as always. Thank you. I appreciate all you do to keep us informed and safe.

Great information. Thank you.

Thank you for the heads up on this

Thanks. This is very good advice.

Thanks for the great and VERY USEFUL info✅👍🏻.

This is such great information. I'm glad you are informing people.

Excellent advice. I all ways delete that information when I rent. Mine and everyone else’s.

Great tips. I rent a lot and used to be good about clearing things out but lately have been forgetting to do so. Thanks for the reminder! I would add that if people have used Bluetooth at all with the car, they should also go into their phones and click on the “forget device” option so that is not an issue. I literally experienced getting the same car weeks later and it just connected right away. Totally caught me off guard. It would be nice if car rental companies would clear this data out as part of the cleaning or checkin process, but they don’t care about much these days other than your money.

Excellent Video!! Thank you so much for this info!

I've rented a few cars in my life, and since connecting phones to cars is a thing, the cars' infotainment systems were always reset to factory defaults when I got the car. So before I return it, I always do just that. I think the staffs of the car rental companies here are instructed to do that anyway, because I have never taken over a car where there was information about the previous customer. Way back, however, when cars only had sat navs and no bluetooth, last visited destinations could be called up a few times.

Also a lot of people don’t know. In the days of toll by mail and various traffic camera devices. When you incur a fee like that the rental company will send you an email ( usually months after the rental ). That they are going to charge the card you used to rent the vehicle unless you call customer service and arrange other payment. So be extra careful when renting

Thanks for the info!

Thanks for your great advised.

Wow!!! This is scary. I was one of those people that trust everything, but now I hear so much stuff . Thanks to people like you I have opened my eyes and learned so much. I recently just returned a rental. All I used was bluetooth now I feel a little nervous. I am educating myself now and I really appreciate all the information. Thank you so very much!!!

Great job on this video! Thank you so much for making it!!!

Great info! Thank you for sharing this!

Very helpful thank you! ❤

This is not only for phones, last year was staying at a hotel and had access to someone's Netflix account. People need to stop trusting corporations to keep you data private.

Thanks for the tip..I shared it with my friends and family.

Thanks. I shared your video with some people who use this feature. Appreciate the information. Enjoy your day.

Never understood the desire of connecting smartphones to vehicles in-general. I like being unplugged when I'm driving, phone in pocket, both enjoying the driving experience, listening to music off my USB drive, & actually paying attention to the road & other drivers around me.

Great advice. Thank you.

Once again great advice and very helpful. Cheers from Australia.

This is so serious! Hope this gets to as much people as possible...

You are a hero! Thank you!

I do this every rental and I have seen exactly what you discussed. I have never allowed any of my data in a rental to stay but many many people do indeed just trust that the return process removes such data which is a total error on thier part. As you say be aware and selective of what you connect to. I use the tools available but always remove my tracks as best I can.

No way!!!! Wow. Thank you Mr Liron for this info! I'll be sure to share!

Awesome report - thanks...

Good advice. Same applies to hotels with the TV if you put your Netflix in it. We stayed somewhere once where the previous person left their Netflix logged in. Perhaps not as serious but still.

Thanks for sharing this! I'll share this with family members who travel often!

Great video. Very informative.

You really provided great value in this video, protecting us from potential disasters. thank you.

Question here, would this situation also happen when leaving our vehicle at the repair or maintenance shop ?

Thank you for this informative video Leron. This is a security flaw that can get you money to report it to Toyota. I believe you already did that.

Thank you Liron! Very good advice as always.

Over the top presentation this time. The down side is scammers will be checking rental cars for easy access information if they had not known about this. I'm pretty sure that rental agencies are supposed to remove this personal data but we all know how they cut corners when it comes to rental prep.

Just suscribed. Great info.

In this day and age of people's private information being constantly under attack just don't connect your phone to rental cars. Afterall there was a time when people functioned without smart phones.

makes me wonder if those "charging ports" on the airplanes are just for charging or collecting all our data. an AI reading all our text messages could give some good insight to the airlines about how we really feel about the service or the trip we took.

So helpful. Thank you, Liron

This is soooo helpful! Thank you for sharing and keeping them informed!

Very enlightening. Thanks!

Thank you for your excellent advice and info you provided Liron. You certainly got my attention. I very rarely rent cars and have never used Apple car play or the Android equivalent. However I have been thinking about retro fitting this tech into one of our cars and being very tech cautious your expose' of this disturbing lack of tech security it made me think of other scenarios. If you have this entertainment tech installed in your vehicle what is to stop anybody accessing all your private information stored on it (as you demonstrated) whenever you have it serviced or repaired or valet parked or in any other situation where you allow someone to drive it ? It seems it would be the same if you handed your phone to another person without any security lock on it and allowed uninhibited access to all the outstanding nfo on it. Are there any security restrictions on these devices other than your car keys/locks ? It seems ait is another example of being enamoured by the wonders of technology without considering the implications and consequences of it use.

That’s why when I bought a certified used Scion iM, I followed the manual’s instructions on erasing all the previous Bluetooth connections *FIRST* before connecting my phone. 🙂

Very Much needed info. I've rented several Vehicles and have never been comfortable enough to connect by Personal Device to this System where so many strangers can have Access to. Hopefully many who watch take heed. Thx for sharing ⚡⚡⚡

Thank You for that info

I don't even connect to a car via Bluetooth anymore. I connected to my mom's car(a pre-Infotainment car, no touch screen, etc) via Bluetooth to play music a few times. A few months later, her exact vehicle(make, model, year, even color) showed up on Experian, asking if it was my car.

Shocked. Probably why Mzda had been reluctant implementing this auto and play for really long before succumbing to pressure eventually. It's like they always know what you need and what you don't in a car. The issue of security was mentioned lightly in connection with this reluctance

Wow!! Thank you. I never even thought of this.

Thanks you! I had no idea!

This is scary! Thanks for sharing!!!!

Great Info, thanks

This is EXTREMELY helpful.

Very helpful. Thank you

Thanks for sharing 😊

Great info. I always assumed those were employees who synced their phones, so I didn't want to delete them.

Thank you for very good info.

I have rented several cars that has the previous rentals phone info saved. If I have the time (and figure out how to do so) - I will delete those records out as best I can. From there - I use a 12v charger and don't connect directly to these cars. Good info here...

This is why I only use my phone on speaker or an aftermarket device for bluetooth. I also use a handheld gps for trips, always try to minimize how much personal is floating around...

Thank you!

Great video.....one of those many things that people don't even think about.