The lack of support docs and videos for this overpriced vacuum is really disappointing. Hoping to see a better warranty and support personnel that understand and speak English when you select Contact for USA. Also hoping to see MAJOR improvements to the software and app in the very near future.

I logged almost about 8 hours of cleaning before I was able to a map. I finally got it this weekend.

How do you make a mapping

Still trying to figure out how to get it to map my bedroom on the 2nd floor

I purchased 950. While the company manufacturers decent products it is lagging behind the software. If you go to app stores lot of folks complained about below average software. I personally experienced lot of glitches in their software. Without a excellent software any robust hardware will look bad. I hope the company will pay attention to correct the issues.

Hi, can you tell us when does the T8 Will be available in Europe (and specifically in France)? And what about the pro version with the mechanised mop and self extract bin ? Thank you

This vid is helpful and different from the manuals.

I think the machine itself is great, but the APP is terrible. It's not at all intuitive. What is needed is a video which SLOWLY goes through the different steps needed to operate the machine.

My 901 was replaced under warranty but the replacement 937 was not functional as the battery pack was dead (died halfway through the cycle and would go to charge). After the difficult customer service, they replaced that robot with a new defective unit 937… After I tried to receive customer service for the defective unit I currently have, they told me I was no longer under warranty… I was only outside of my warranty because they take so long to communicate, and they sent me two defective units! I communicated my frustration to customer service, to which they have not been helpful… I had suggested this product promoted it even freely to coworkers, and now I couldn’t even get my robot to make one complete cycle. The robot will sometimes make a complete pass, it is so sporadic on if it will be successful or not… Sometimes it will start and do fine and halfway through the cycle it'll start spinning in circles and hit things constantly. Nothing is tangled or stuck including the bumper, and it is mostly on hardwood floors but it also messes up on carpet. Also it does not go in the horizontal lines as my 901 had, rather it has an isometric pattern… It’s very inefficient for my floor plan. Any help or suggestions?

How do you connect it to Amazon Alexa or Google?

Can it vacuum and mop at the same time?

I keep losing my saved map. It goes to map2 and I can’t just put it back to map1.

There is another model Ozmo T8 AIVI Model D-AS01 for $249 at Walt-Mart, is this the same or different Manufacturer? The Brand is ECOVACS ROBOTICS INC, I would like more info on this please. Thank you

Cada cierta cantidad de tiempo el mapa se desconfigura y debo eliminarlo y volver a generarlo, a que se debe esto?

Only thing holding me back from buying and many that I know is the vibrating mop. I hope they hurry up because once the S6 vmax is released then they'll eat a good chunk of the market.

What about the T9???????

Hallo. Ich habe folgendes Problem. Ich habe einen Ecovacs T8 Aivi... Ich habe eine Wohnung mit 2 Geschossen...Diese Beiden sind in der Raumteilung indentisch. Also in der 1.Etage und 2.Etage sind die Räume gleich. Die erste Karte war ja noch leicht zu erstellen. Nun kann ich leider keine 2.Karte estellen. Was nun? Gibt es einen Tipp? Bitte um schnelle Rückmeldung. Klaus aus Berlin

I am unable to remove the cleaning plate from the mopping unit, pls help.

Can we set up deebot without wifi?

This app is terribly designed. Trying to set up custom maps and boundaries and there’s no button to add, edit, or delete areas. Between that and the fact that the Unit can never manage to get up onto its charging dock/emptying system without help and it makes it feel like it’s more work than vacuuming ourselves.

"Adjust Water Fow Level" :(

App it's something!!!!!!

I vacuum went through whole twice and still hasn’t created a map. What am I doing wrong?

wait 1 min

The app is attroctious.

Video stored in their cloud only and you can't watch or delete videos. So creepy. 😒

Crap app. I'm sending myT8 back to Amazon

Anyone looking to buy , dont buy. It is difficult to figure out each step. Simple things like deleting or resetting virtual boundaries. It takes hours to set this up and dismantle etc. if you ate trying to save time, run…

too quick!

Did not show how to get to virtual boundary section from home screen. Poor video

DO NOT BUY THIS PRODUCT. Anti drop sensors keep this unit from doing its job. You will have to reset anti drop sensors 15 to 20 times in a week. You must be supervising this unit all the time, otherwise it will not do the job as anti drop sensors needs a lot of attention. There is no DISABLE OPTION feature in the app to disable the ANTI DROP sensors, and many people have been complaining about that issue since 2019. So far, NO UPDATES on the app. Another issue, the ECOVACS Deebot T8 AIVI Robot reset maps 2 to 4 times in a month, which is a headache. STAY WAY from ECOVACS products because it’s not worth it and buy a better well know brand on the market. I think this vacuum is like a test version to find out problems where people can complain.

The video is super useless...