Effective Communication in Sales

Рет қаралды 14,145

Күн бұрын

Effective communication in sales situations is one of those topics that can make people feel uncomfortable. We'll talk to the author of Selling with Love, Jason Marc Campbell, to walk us through a more helpful way to view and approach the various types of sales that many small business owners, entrepreneurs, and freelancers do on a daily basis.
- Jason's book (Selling with Love): amzn.to/3vEWuBc
- Jason's Podcast: www.sellingwithlove.com
Free Download pdf Confident Speaking: www.alexanderlyon.com/
free-resources
See Alex's New Book on Amazon (affiliate): amzn.to/3XEmOaY
Visit the Communication Coach Academy: www.alexanderlyon.com/cca
ALEX’S CLASSES AT SKILLSHARE (Affiliate):
How to Have a Conversation with Anyone: skl.sh/2PVYDkl
Effective Listening Skills for Leaders: skl.sh/2GnIRMR
Public Speaking: How to Open and Close Like a Boss: skl.sh/2ykPJX3
Public Speaking: Confident Delivery Skills: skl.sh/38usFFe
Become More Clear, Concise, & Confident: skl.sh/36m6dxO
The Art of Persuasive Communication for Beginners: skl.sh/2RNY4wt
Courageous Communication Strategies for Leaders: skl.sh/3di1vEX
Linkedin: / alexlyoncommunicationc...
For Creators. I use TubeBuddy as my go-to tool for researching topics and many other channel tasks (affiliate): www.tubebuddy.com/alexlyon
Communication Coach, this channel, helps rising leaders like you increase your impact and lead your teams with more excellence. The channel focuses on communication skills for leaders, presentation skills, group and team skills, and conversation skills. If you're looking for self-paced communication skills training, this is the channel for you.
00:00 Introduction
01:11 Sales is Everywhere
04:28 Communication and Sales
06:39 Selling with Love
10:50 Loving Your Impact
14:14 Loving Your Client
17:09 Loving Your Product
20:45 Apple Store Experience

Пікірлер: 57

@JasonMarcCampbell 2 жыл бұрын

What a great conversation we had. Thanks for having me on your show Alex. I trust those who needed to break free from their blocks in selling got to hear the message they needed in this video :-)

@alexanderlyon 2 жыл бұрын

Thanks for the great conversation, Jason. I encourage anybody else reading this to visit Jason's channel and/or podcast.

@maggiem1323 2 жыл бұрын

@@alexanderlyon I was just watching your Bill Gates and Jordan P analysis and I immediately subscribed. I love the depth and insight you provide helping us to not only communicate better but discern from dishonest and honest (or sincere in JP's case) communication. I hope you cab do Dr Fauci someday since he drives a lot of policy and actions. While I personally feel he is lying about their Gain-of-function research during Sen Rand Paul's in investigations, I wonder what can still be learned or gleemed from his communications and body language. Can you possibly even speculate or make some intelligent guess? Should we brace ourselves for more danger? Obviously the recent discovery of Ukrainian US sponsored Biolabs is the most recent. But are there more they're not letting us know? My apologies for possibly pointless questions, but you do seem to have the discipline to uncover these more than anyone. All the best and more sustainable power to you.

@afuama 9 ай бұрын

When I lived outside my home country I met so many street hustlers and got scammed, by a few folks I grew to trust, sadly. I was so hurt. I thought sales was all about deception and lying, as that's the norm I saw. Im so happy to see ethical and loving approaches to sales here. Great video.

@cherylecooper906 2 жыл бұрын

It is so true that sales is in many aspects of our lives. For example, I own and operate my own professional editing and writing business. When I'm telling people about my business or interfacing with a potential customer about what I can offer to them, I'm actively promoting (or selling) my services. Sales is inextricably tied to building my client base and keeping my company thriving. Great information in this video! Thank you, Alex!! 😊

@alexanderlyon 2 жыл бұрын

Hi, Cheryle. Thanks for sharing your example. You are exactly right. We may not initially think that we do any selling, in the traditional sense, but many of us certainly do just in the daily course of doing business.

@cherylecooper906 2 жыл бұрын

@@alexanderlyon Yes, sir! 😊

@cynthiaennis3107 Жыл бұрын

Hello Alex! Hello Jason! Thank you, both! I have tried to sell really great products from different businesses for health that I absolutely love & are proven to work, work very well for me & I can’t understand why no one in my circle would try or buy it! Even when I gave them samples, they purchased from a mutual friend who was able to have a doTerra party in her home, whereas I was unable to do so! Ouch! That hurts! Especially since the results are so close to miraculous & not just for myself! (On the other hand...it was cool to be on a call when Danny Glover was on with his NP’s! He loved it! So does Suzanne Somers!) I LOVE THIS AUTHOR! Thanks for having him on! “Selling with LOVE!” Beautiful! YES! ♥️🙌🏼🙌🏼🙌🏼 Aha! Because they didn’t believe what they were getting as a benefit was more than what they would pay! I make less then all these people & the other product is so fantastic I’m shocked that it exists! I even gave out samples that cost me $200 to one family! One friend didn’t even try it! 😱 (Same with the full bottles of oils I gave to other friends!) She could’ve been out of pain for free for a month! I hope I can keep buying it for myself! I need to have friends who think alike! Time to find my real tribe! The holistic bunch!

@JimSharpBlog 2 жыл бұрын

Excellent interview. I spend a lot of time teaching my sharpening students that selling shears is not a dirty business, it’s a needed service in the beauty and grooming industries; especially if you listen to what the customer needs and help them solve real cutting problems they all have. Just be sure to put the one you’re serving first and everything else will fall into place.

@alexanderlyon 2 жыл бұрын

Hi, Jim. Thanks for sharing. Always great to hear from you.

@blue-jay748 2 жыл бұрын

"Selling with Love." Excellent video. Thanks for sharing with us. I am a sales person and it's true a good seller has to be a good listener and yes we're introvert too. Here I'm following your channel Mr. Alex trying to improve my communication skills. 🧠❤️

@alexanderlyon 2 жыл бұрын

Well said, Blue-Jay. Thanks for commenting and encouraging me on this video. I've never done a sales video before so I wanted to be sure it was in the ballpark of what my normal viewers would like.

@SellingwithLove 2 жыл бұрын

Great to hear this @Blue-Jay ;-)

@spencerroux5581 2 жыл бұрын

Thank you for sharing. This is a great perspective and I am glad to see others value. I started watching your channel to help improve my own social skills at work in a positive way. Both of you in this conversation are a breath of fresh air, and have added motivation for that strategy.

@SellingwithLove 2 жыл бұрын

I had such a joy to share with Alex and everyone else here. We got to shift the mindset on what good sales looks like. Seeing everyone here loving it is a great start!

@cynthiaennis3107 Жыл бұрын

@@SellingwithLove your book is much needed! Thanks for writing it! I loved this talk! I can’t understand why a lot of places don’t even think of such a concept!? Good for YOU & all of us who listened! 🙏🏼🙌🏼🙌🏼🙌🏼

@iakguui976 2 жыл бұрын

Two nice souls. Alex's Soul is full of energey and Beauty.

@SellingwithLove 2 жыл бұрын

I appreciate that - I try to do my best

@nancyzehr3679 2 жыл бұрын

Nice to see you! I work in law. I am successful in what I do because I actually care about our product and our clients. Which I now understand is 'sales'. Crazy. A parasalesalegal.

@alexanderlyon 2 жыл бұрын

Thanks for sharing! Great example, nancy.

@SellingwithLove 2 жыл бұрын

hahaha - Most people lable "sales" as only that bad stuff in sales. When all the good stuff get's forgotten! Glad for your success!

@L3roy Жыл бұрын

Such a huge crossover not just for selling commodities but for those creating KZfaq channels (or any content)! Own and love the content you are providing and creating, love your viewers and understand how to serve them, and sell your channel with love! Learned a lot thanks for sharing this conversation.

@alexanderlyon Жыл бұрын

Thank you, brother. It's probably the only sales-type video I'll ever do but the key is that love is at the center of it. And Jason really practices what he preaches in all of my interactions with him.

@juditlow7621 2 жыл бұрын

I finally found a sector where I don't need to sell, I became a carer. I used to work in beauty, and I had higher and higher targets to sell, no matter how, my colleagues used lies, pressure etc, and they expected me to do the same. It was so stressful, o I can't tell how much it grieved me. I actually think I can be a good sales person because I am passionate about many things, but the pressure killed my love for it.

@blueskies773 Жыл бұрын

I was told in order to sell I needed to lie when I worked retail. I was not great at selling, I thought, because I could not and would not bring myself to lie. Needless to say the products we were selling weren’t even highly necessary products in people’s lives. As I build my own career I learn just how horrible that advice was. When people see the value that your work brings to their life, they will make the choice to purchase. I’m still growing, but If anything, the more I am honest and open the more sales I experience.

@dirceubordino5360 Жыл бұрын

Eu sou um coach executivo dos meus coachees e clientes. Seus conselhos tem me ajudado bastante nesse meu começo.

@innerpull 2 жыл бұрын

Chris Do of The Futur also makes some similar great points about this topic and offers some really powerful insight. Thanks so much for hosting this interview/posting this. I've always had a difficult time approaching sales in any sense without feeling gross and then selling myself short really badly in ways I regret, so all of this is extremely helpful right now for me.

@cynthiaennis3107 Жыл бұрын

I’m sooo glad you 2 guys had great experiences with The Apple Store! The Apple store where I live, one Apple genius lost 7500 photos of mine & couldn’t remember what he did, nor did he log it anywhere. I went back & had a 3 hour wait for my appointment, then had another hour wait added on. Got in the store to see if anyone could reverse what had been done to my phone & they called me to sit at the back of the store. They spent no more than 3 minutes out of the 2 hours I was there with me & since I was facing the back of the store for so long, I didn’t even know it was closing time! They did nothing for me! I couldn’t believe the service was nil! No other Apple geniuses from another store in another state could figure out what was done to my phone either! And I had taken all kinds of classes at the first store before this & they had been wonderful! But after that, I never went back!

@nadsonribeiro9263 2 жыл бұрын

That was great! Congratulations on this piece of learning. 👏👏

@mariancounsellor Жыл бұрын

This was excellent thank you 👏🏽👏🏽

@PERCYSTV620 Жыл бұрын

You get a like and new subscriber “sales is communication with much clearer goals.” I like that pitch right there

@alexanderlyon Жыл бұрын

Thanks for the sub!

@theschoolofbodylanguage Жыл бұрын

Yes I am a Sales Manager in A 4 🌟 Hotel in Thessaloniki Greece 🇬🇷

@Linlilyjefferson3927 Жыл бұрын

Love is life / priceless. God is ❤️ 😊

@sundaysharing 2 жыл бұрын

Nice conversation. Enjoyed and learnt a lot. Thank you Alex.

@SellingwithLove 2 жыл бұрын

Glad you did. It was an honor to share on Alex's platform

@theschoolofbodylanguage Жыл бұрын

Congratulations ❤

@user-gh4og3cq4t 2 жыл бұрын

It is really nice and easy to understand what is the fundamentals of sales activity. Thanks a lot for the good video.

@alexanderlyon 2 жыл бұрын

Glad it was helpful!

@SellingwithLove 2 жыл бұрын

Glad you like it! Alex has a great channel for all that good stuff ;-)

@jennifercarleton7550 Жыл бұрын

This is great! 👍

@alexanderlyon Жыл бұрын

Glad you think so, Jennifer. Thank you.

@sooolix 2 жыл бұрын

I needed to hear that, Thank you!

@alexanderlyon 2 жыл бұрын

You know, I needed that too. Jason's point of view is a fresh angle on the topic.

@SellingwithLove 2 жыл бұрын

@@alexanderlyon Yeah I feel like I was able to share the message to the BEST community. Ethical, Heart-centered people who want to do good in the world. I wanted to help integrate sales with those same values :-)

@PERCYSTV620 Жыл бұрын

Oh shit! I just went though your 7 step course it was phenomenal keep up the great work do you have any videos on interviews?

@alexanderlyon Жыл бұрын

Thank you for your kind words! However, no, I do not have any classes on interviewing.

@rehanmasood9826 Жыл бұрын

Awsome

@Demovement 2 жыл бұрын

Surfing the web, wonderiing if u will analyse the trial of johnny and Amber. I would really enjoy your take on it and think there is a lot to learn from your take.

@alexanderlyon 2 жыл бұрын

It's a good suggestion but I probably won't do it. It seems that there are already hundreds of channels jumping on top of that.

@Demovement 2 жыл бұрын

@@alexanderlyon thanks for your reaction. Oke yeah i get that. Would still like to see your honest take on it. But i will see what u bring out next. Have a good one!

@tomhitchcock8195 Жыл бұрын

What’s relation between sales and shilling

@NikofromNikosDeli 2 жыл бұрын

Dear Mr. Lyon, yesterday 05/03/22, bill gates was on the daily show with Trevor Noah. Trevor did ask some good questions and it seemed to me like gates was skirting around each question. Could you look at it and maybe break it down please. Thank you.

@alexanderlyon 2 жыл бұрын

Good suggestion!