So you have been doing this a while .. what do you feel is the best in this price range … looking for speed and durability. Thanks my man!

I’m a BC owner and agree with you.

Hi, I hope you have the time to answer. I know you are not a fan of this company. However, which of the two (explorer and pathfinder) do you like the best? Also, I am 5'8" 173 lbs. I really like these two bikes but I have heard about their bad customer service.

The review is guiding people to be robbed of their money by these crooks! You should remove this review and make one telling your loyal followers the dirty truth about them!

I owned the Adventurer & Pathfinder step thru for 4 months. 650 miles on them and so far no problems with them. They arrived with no issues. Customer service has been prompt with answering any questions I had. I know parts are difficult to get replaced because of supply chain issues. They are the first Ebikes I've owned and I am very happy with everything about them. From all the Ebike groups I've visited on FB, the complaints are about the same as the Bee Cool groups which leads me to believe when it comes to customer service there isn't one brand better over another.

Frank Bruemmer - did you ever get any satisfaction from beecool? I too have been shafted by them.

@@MoJoRid3r what happened with them?

Thanks for your info. That sort of response is even more bad as I thought they were U.S owned? If that is the case then it makes one consider not purchasing over the phone/net.

@@MoJoRid3r No yet, I'm still waiting for my replacement battery that I had to pay a deposit for since they don't trust me.

They aren't the greatest company for customer service. It looks like they are just branding ebikes from Aliexpress and slightly upgrading the battery. My fiance bought one during black friday. She had to stay on their butts just to get them to deliver it. Got it 5 weeks late, random parts broken, bent or not sent at all. They couldn't send replacement parts so asked her to go to a bike shop and get reimbursed but they capped her at $40 so she had to get a partial refund from paypal and show like a month long conversation. Then they told her to send the bike back and she refused.

I'm getting in the market to buying an ebike , but just in this video lots of bad comments what can hou say about those issues?

@@djicorma, The lockdown in our factory just ended on June 1st, so all the after-sale replacement parts are back to normal from this month.

@@beecoolbikes8312 How about the fact that you told me to pack sand after FedEx lost my bike, no bike and no money! Does that has anything to do with the lockdown too? Thieves!

Thanks man. You may get a couple of inches if that, it would be a stretch.

Thanks for the comment

The bike is fantastic, the customer service isn't the best based on the comments

Thanks and glad you like it, and yeah they package it up the best they can... do that, then pray lol

Bee Cool is NOT a trustworthy company. Their company contact page lists a shady residential address in Bromly, England when you write them, and the main address in Ontario, California Is a shared Warehouse space normally used by companies temporarily. I have tried repeatedly to contact this company for basic information, like where they are actually located, and their customer service straight up ignores or does not understand the question. Bee Cool DOES NOT MAKE THEIR OWN BIKES. All of these bikes can be ordered from Alibaba for SIGNIFICANTLY less cost from the original manufacturer, Aimos. Bee Cool is just a drop shipping company, selling someone else's product through a shady website. I do not have a problem with Asian business. I do have a problem with a business pretending to be in the USA, and pretending that Noah, and Vicky, and John all work there, when the poor grammar and typos tell me that English is definitely NOT their strong suit. If they are dishonest about WHO they are, and dishonest about WHERE they are, then they are not trustworthy to buy from.

@@majorbogart3476 name one company that actually makes their own ebikes from scratch. Everybody buys inexpensive Chinese frames, orders a bunch of hub motors, tires, controllers etc from manufacturers and then puts them together. And some do drop shipping. Beecool is for sure not drop shipping from Aimos. I mean I just looked at all their bikes and none of the frames match. So chances are they ordered a bunch of parts and put them together over in China then ship them to a warehouse in Cali. Again- most ebikes are not made from the ground up by 1 company. Also to claim they're not trustworthy I'm not sure I agree with that. I had an issue and it was taken care of right away. Others I've seen though had to wait 4-6 weeks. So not sure what isnt trustworthy but their quality control is trash while their customer service is great. Still better than himiway. My friend got fucked by them. I've not heard of Beecool screwing anybody over- doesn't mean they haven't but I've not seen nor heard anything about it.

When I emailed them directly to find an actual address, they immediately accused me of trying to blackmail them. Between that and their company websites description "we are all just bees working for the good of the hive, but we are still cool" tells me that they are used to doing business in a very restrictive country where business theft and blackmail are common place.

@@majorbogart3476 yea...I just joined fakebook, again as I had some upgrade questions, to join a "Beecool owners group" and I'm seeing more than a couple people disappointed by their bikes and Beecool's customer service. Some have real issues and are having a hard time getting Beecool to take care of their issues. So I can understand the hesitancy of ordering one. Maybe not the best idea to buy one at this time. If yours works then you're going to love it, as i do mine, but the ones that aren't receiving working ones are not too happy and , again, some are having problems getting Beecool to service them properly- so with that said maybe it's best to avoid Beecool. I'd be pissed if mine came in unusable condition and couldn't get them to make my bike work properly and without having to send a thousand emails back and forth. The very real possibility of serious frustration alone is maybe a good reason to avoid them. Glad mine works and too bad for beecool that they're being shitty about things.

Even those that are happy with their bike for now, there Remains the question for how long ? One of the most expensive and easiest things to deceive customers on is the battery pack and the type of cells used in the battery pack. Battery powered tools have been dealing with this from over a decade. Cheap knockoffs claiming to be the exact same thing but when you find out a year or two later that the batteries become trash there is no one to be held accountable and the warranties are long gone. Reputable tool companies have been around a while and will have three to five years warranties on the batteries alone. If you want to know how this e-bike Market is going to play out in the future, look at the history of battery powered tools. Milwaukee, DeWalt, Makita, Bosch, Etc. Have been The Cutting Edge leaders of Battery Technology for small motors. And they stand by their products. The rest are generic Fly by Night knockoffs that may or may not work. But even if they do work they are not suitable for heavy duty commercial contractors. They are just good enough for hobbyists that might use the tool once in awhile. The same will apply to ebikes.

Well, Neil, I'm in the Beecool owners group and LOTS of people are still having problems with their Beecool bikes. BEECOOL is just NOT cool. While mine is great there are way too many people having issues and Beecool is not being cool and taking care of people properly. Beecool is just stressing people out over $1700. I definitely wouldn't recommend them. Just because you fix their broken bikes and resell them if you had integrity you too wouldn't recommend them. This shit isn't ok. How would you feel if you spent that much money and couldn't fix it and Beecool was stressing you out? You wouldn't like that shit. So, again, if you had integrity you would be truthful and tell people is probably not a good idea to buy from them to they get their shit together.

Just looked it up, it's 25.1"

I've tested the Ecotric, this is a huge upgrade

@@ElectricRevolution I ordered it on Tuesday in red, can’t wait!

@@jetdust how is it?

@@jaypx9293 supposed to arrive on Saturday, we’ll see..

Have you received it and if so how do you like it?

Thanks, it's at Snow Canyon in St. George, UT

@@ElectricRevolution thanks I will have to visit

Every bike I've tested offer both pas and thorttle. You can get a workout if you lower the pedal assist down to 1 or 2 and increase the gear to 6 or 7 or if you want a real good burn set the assist to 0 :). Hope that helps

@@ElectricRevolution thanks for your reply and great review. Lots to choose from. I’m a bit on the fence going the mail order route. Not every bike works for every person, for fit, ergonomics and comfort. Many have return policies but that means I have to disassemble and rebox the bike if it isn’t for me. Additionally, my wife is 5’2”. It’s not easy finding ‘small’, all terrain e-bikes for her. I don’t know if it’s just an inventory issue or lack of demand.

It's one of the best for climbing so I'd say yes

Bee Cool's customer service is lacking so I'd go with the other

I reviewed that bike if you wanna check it out, it's on my website as well, this one performed better so hope that helps electricrevolutionreviews.com/

Size rating is only up to 6'2

Yeah it would be for sure, it's a lot of bike

I've reviewed a couple models of both and have them on my website if you want to compare, not sure which I'd recommend. Bee cool performed better but based on the comments, the customer service is lacking. electricrevolutionreviews.com/

They sent one, I just didn't add it

As far as performance this bike kicked butt. If you want to compare the two, I've reviewed both which can be found on my website. electricrevolutionreviews.com/

Neil, mbr, is a real POS with no integrity

Yeah, I'm hearing more and more bad stuff with the customer service. I'm no longer working with this company

Yes

Are you sure it has cruise control?

@@themacattackjack It doesn't have cruise control, I own one, it does have walk mode, the walk mode would only be beneficial on steep hills it moves kinda fast, I can't find anything in the manual about cruise control, but overall it's a nice bike lots of other features.

@@dkk1404 Thank you for responding & providing the correct information.

You can add 2 or 3 chain rings on the front. Although these cheap Chinese bikes usually have proprietary parts that you can't change, not sure if the chain ring/bottom bracket is one of them.

I'm also looking for a bike like this, and it seems like the only option is either build one yourself, or pay over $2000

What?? The rider will feel the thinner air but the battery/motor doesn't care. It doesn't have a gas engine that needs air.

It does make me lean towards something more in our region like RadRover. I wish local dealers carried these brands and models so I'm not buying them blind and hoping I like it and it fits me well.

Thanks for the comment, I've copied this comment and sent it back to the company.. that's not cool :(

Thanks for the comment, it's stories like this that help me decided which companies to work with and which to not. I'll be sending all these types of comments back to them in hopes of inspiring better customer service.

So I shouldn't get one??

@@albertgein3082 I’m not. I was this close to ordering one, but after all or the negative shit I read, I’m done. Cured! No ebike for me.

lol yes

How can it not be an honest review? My reviews show you what you get, real life experience. If you had a bad experience you probably got a rotten apple

Please remove DeSantis from your name you degrade him not only in your reply but using Trump at the same time. Only Trump would bloviate like you did, DeSantis would have given a clear and precise reason why he thought this bike was a poor choice.

I was thinking of buying one of these. Can you elaborate on why you say these bikes are "poor quality garbage?" Thank you.