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The rant is completely valid. He’s paying first class, he should get first class treatment. Underwhelming staff can ruin a whole experience. As somebody who works in the service industry myself, I know that I have to be awesome to customers, so maybe I could make up for some shortcomings in the company.

As someone who has never flown first or business, I get a lot of joy in seeing your experiences. Thank you!

I think this is the problem with First-Class. It’s simply not worth it. When booking First-Class you go in with a certain expectation: perfection! When this expectation is no met you are disappointed.

Always enjoy your reviews. They’re always real! First class seat, business class dining and economy service. Very sad for a first class Emirates flight

Josh. I absolutely agree with you about the Emirates onboard staff. They are, generally, not in the same league as the ME carriers they compete with (Etihad / Qatar). In my opinion, as you have experienced, the food offered can be sub par and delivered in a hurried manner. Their onboard wine cellar is often outstanding which matches their truly luxurious hard product. Thanks for the time and effort you put into your videos Josh.

Last time I flew Emirates first class was from Brisbane in 2019. I paid full price for the ticket. I was the only person standing in the first class check in line and was ignored by Emirates staff. Im usually very quiet and compliant at airports, but I found myself saying, 'I hope the service on the plane is better than what Im getting here!' Once on board, I was impressed with the cabin and the wonderful bathrooms, including the fact that after each person uses the toilet, it is cleaned and the toilet paper folded to show it has been serviced.

Sorry your first flight of 2022 wasn't up to snuff, as they say. I am physically unable to fly, and haven't been in an aircraft since 1997, so I fly vicariously through your videos. Thanks!

Flew before with both Emirates and Quatar: Both good services in Economy: My impression is, that Emirates focuses more on mass branding, while Quatar want to keep it more exclusive?

out of my 55 emirates flights, I'd say 48% had great crew, 48% had average crew, and 4% had bad crew

It's always amazing to watch your flying experience and review because a lot of the inputs are fresh for me who have never try first class or business, and expectation is not as high with the lack of experience.

Always flew on Qatar Airways and the difference in service between the cabin crew b/w Emirates is real. Cheers mate! Top work again

Travelled economy from Manchester to Dubai and I noticed a difference in lack of interest from staff compared to Singapore airlines. You felt like you were bothering them by asking for a drink of water. Singapore Airlines staff always smile and are always eager to bring water, snacks and are very helpful.

It has been four years since I flew with Emirates and back then i think the service was pretty good but when I flew Qatar airways in 2019 and 2020 there service was a lot more better than Emirates and EK is for Emirates and Karachi as it was their first route

Thanks for your videos....and for suffering First Class! You're always informative, thorough and honest and I really appreciate that because I fly all over the world myself and you've saved me from a lot of potentially bad experiences. Thank you.

I am lucky enough to be able to travel first class and did so a few times with Emirates. Last one was about a month ago on a 7 hours flight and I too thought a lot has gone down in quality. Cabin and seats were a little tired, food was ok-ish and a lot of corners cut. Hopefully they will take all this comments and your video on board and improve in the future

This video was great, too bad about the poor service and that door getting stuck. I LOVE these videos, and was wondering if you could maybe show even more of the airports? Because the airports are actually my favorite part of traveling. I know you already show some of the airports you’re in, but just so you know, you have a subscriber that loves that kind of stuff, and seeing just walking through and seeing the different restaurants and shops makes me so excited <3

I think the Kam Air all-female flight video was one of the most important videos you've ever done. Was there going to be more follow-up videos on the crew? I remember the lead pilot was from Ukraine, so she must really have had a hell of a year full of challenges. I would love to see more on what became of the crew and the airline.

Aaaah I got commiseration cringe from the coffee invite! I'm a food blogger on Instagram (AKA one of those annoying people that paps their food before eating it) and there's no embarrassment quite like a food brand reaching out to invite you to a venue - often setting a date and time and agreeing on expectations - and then turning up to staff that have no idea you were coming and treat you like a random chancer trying to score a freebie, even with an email trail for proof 🙈 Love your flight and airline reviews, it's nice to see there are still other honest bloggers out there even when doing PR trips (in this case a coffee trip too 😄)

I took a 3 1/2hr domestic first class flight on American last December. I treated myself. During that short-haul, they checked on me no less than 5 times, refilled my wine glass 3 times (Though I didn’t finish that 3rd glass), and served a delicious hot meal on actual dishes with silverware and not a plastic tray.