Extended Warranty is a SCAM! (Insider Knowledge)

Рет қаралды 156,255

26 күн бұрын

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Пікірлер: 1 100

@EKHBLOVER 25 күн бұрын

You are scamming everyone Ray! You make money from your customers cars &&&&& plus YOU MAKE MONEY BY RECORDING THEIR VEHICLE in a video. Without customers permission. And you don’t pay the customers for using their vehicle. You make money of KZfaq and overpriced work from your shop. but you want to talk about extended warranty’s. Get a grip man.

@mybigfartsreallystin 25 күн бұрын

Not to mention... ... what a pathetically lame troller you are... XD

@RainmanRaysRepairs 25 күн бұрын

Are you taking about my shop that has a lower labor price than any other shop in my area? Not to mention my pricing matrix that’s less than every shop in the area. It’s also no secret that I make content. We do t need to discuss the agreement clause on my work orders that grants permission to use their cars in said content. Get a grip man, my T’s are dotted and my i’s are totally crossed

@mybigfartsreallystin 25 күн бұрын

@@RainmanRaysRepairs Typical lame troller...the "keyboard warrior" who doesn't have the guts to answer you back...just spew like a drunken frat boy on a Saturday night... XD

@mikelemoine4267 25 күн бұрын

@@RainmanRaysRepairs I guess it's easy to tell by the comments who sells car warranties!🙂

@garethwilliams3150 25 күн бұрын

Found the sales floor guy.

@TheEnthusiastMechanic 25 күн бұрын

I worked for a warranty company and let me tell you it's the same as insurance companies trying to save every penny! They only want to approve the cheapest of the cheapest parts and only want to pay a minimum for labor costs.You're better off saving that money for a rainy day fund for the repairs in your car.

@drrobert2120 25 күн бұрын

1000% Correct!!

@CodyCoyote2 25 күн бұрын

thats what people don't understand one way or another THEY are paying to fix their car

@TheEnthusiastMechanic 25 күн бұрын

@@CodyCoyote2 Correct sometimes the warranty wouldn't cover all labor hours or quality parts and the warranty would only pay a certain amount and tell the vehicle owner "you pay the difference out of pocket" its a scam!

@jimr5703 25 күн бұрын

@@CodyCoyote2 The problem is the dealers make it so easy to not have to worry about it by adding a few years of coverage into the financing.

@michaelcrockette8694 25 күн бұрын

only difference is you NEED insurance to drive legally, you don’t need a warranty.

@PowerStrokeTechTalkwARod Ай бұрын

...these places wind up cheating the manufacturer & the honest paying customer out of thousands. Its real & it happens daily.

@wendwllhickey6426 25 күн бұрын

That's why I work on my car and screw these warranty scams they always screwed over people to make a dollar

@jimjames6990 25 күн бұрын

Dont need that scam. I fix my own cars on my own. Mechanic work and body work. Save thousands a year

@Longeno55 25 күн бұрын

I "bought into" the extended warranty scam once. That's all it took, once. I am older and wiser now and do not recommend them.

@TheEnthusiastMechanic 25 күн бұрын

All aftermarket extended warranties are just cash grabs from the public by the warranty companies and dealerships selling them!

@EKHBLOVER 25 күн бұрын

@@TheEnthusiastMechanic I Believe Ray is cash grabber. 💯

@richb.4374 25 күн бұрын

The last two used vehicles I bought I paid cash for them. No warranty, no BS. I take them in for service when they need it, my own "warranty".

@kd7cwg 24 күн бұрын

I bought an 01 olds silhouette minivan in 2019 for $900 with 148k. Still going , just hit 285k🤷‍♂️. Even with the repairs and maintenance I’ve put into it, I’ve averaged about $85ish a month if you wanted to call it a car payment 🤣

@billschlafer 25 күн бұрын

Nailed it Ray. Scummy behavior like this from dealers, warranty, and insurance companies is shameful. Glad there are few people like you who are not afraid to tell the truth about these scammers.

@waynefoutz 25 күн бұрын

My mother bought one for her Kia at the Kia dealership. Her repair claims usually get claimed, but they have the car for days before the repairs are authorized, because the warranty company disputes it every damned time. Then the repairs are always at least ten times more expensive than it would cost me to do it in my driveway.

@frostbite1991 24 күн бұрын

had a ram1500 with extended warranty once. Had bad valve cover gaskets and a bad door lock, which is part of the latch. The dang thing was in the shop for over a week, and cost to the warranty co came out to about 2 grand. All for about $100 in parts that I could have slapped on in an afternoon. I haven't bought extended warranty since. It just seems like too much hassle and things take way too long. But they 100% knew about the valve covers and door lock before selling it to me. Exactly what Ray is talking about.

@ahmadghosheh3104 23 күн бұрын

That's how insurance works unfortunately. Ifnit wasn't for insurance body shops wouldn't be over pricing the repairs and less car get totalled for no reason.

@billkraemer4710 21 күн бұрын

Same with home warranties. I changed a water heater for about $1200 in a day, which included a drywall repair. A couple weeks later the neighbors water heater went kablamo, they were a week in cold showers, paid a $500.00 “co-pay”, and the 3 grand for the year long warranty

@DanielA23 9 күн бұрын

I take mine to the Dealer because I know it costs more. Also because the dealer generally warranties the parts installed since they are factory parts. If anything gets damaged in the process its a much bigger company to go after as well. Sure I can do all the work myself for a lot less but thats what the warranty is for. Dealer charged me 8K to put in a new Transmission, I could have bought a built one for that and installed it myself. Was nice to just drop it off and let them deal with it.

@Mountainbaseddweller 25 күн бұрын

Manufacturer back extended warranties are typically good. Ford extended care being one of them. The third party ones like CarShield are hot garbage.

@speedblurr 25 күн бұрын

I bought my silverado from the mopar dealer and purchased a 4 yr powertrain warranty through mopar. Just received a new GM Trans, all GM fluids and GM condenser for $103.73, the cost of my deductible and tax at the 3-1/2 yr mark. I do believe manufacturer warranties work, still don't think the 3rd party ones do!

@donwyoming1936 25 күн бұрын

Ford's extended warranty replaced a junk yard transmission the previous owner put in my truck. No questions asked. For some unknown reason, the original owner replaced the truck's auto transmission with a junk yard Mustang transmission. The Mustang transmission began to have issues a year after I bought the truck. They put a new transmission in with the truck at 90k miles.

@erikbarry6289 25 күн бұрын

I had the extended warranty on my f150 I got my money's worth out of it the dealership tried to deny my warranty claims several times I called the warranty company myself everytime I was taking it in I had a turbo coolant leak they tried to deny the warranty company replaced the whole turbo instead of replacing the coolant grommet into the turbo I also got water pump and front cover oil leak and my iwe all replaced for almost no cost on my end ford for the most part stands behind their warranty even when the dealer don't wanna do the work I ended up changing dealerships I pissed off the one I bought the truck from so bad even the service writer bitched at me the one time because I left her a bad reveiw for fighting me an my warranty she lost some of her bonus that month because they get paid bonus on performance reviews

@bobonlinenet 25 күн бұрын

i constantly hear commercials on the radio about extended warranties. i thought it was just one station, but cycling through 4 stations i noticed they all push for the same companies. i hear about carshield being garbage, and another one is ox car care. third party companies will always be trash and they push their customers.

@thk7513 25 күн бұрын

Never had a problem with the "factory" backed extended service contract. Ford Motor Company has always paid like a slot machine less my deductible. There a a couple of aftermarket providers that are that good but they are few and far in-between. If it's not factory owned, walk away. Always ask who is the financial backer of the policy; Ford, GM, Mopar, etc. I know Ford offers Ford policies via the phone to Ford directly at cost and at no interest. Pays to go shop around prior to purchasing a vehicle.

@paulwindisch1423 25 күн бұрын

Certified Pre-Owned warranties that are backed by the MFG are good, they are essentially an extension of the factory warranty. The next up are the warranties that are extended but also backed by the MFG. GM was GMPP (not sure if it still is) and Ford and Chrysler have them as well. They were always generally pleasant to work with and usually paid whatever the shop rate was for labor. As a transmission tech, on rare occasions they would opt for a good used trans (same or less mileage as the original that came out of the car) that they would also warranty for the duration of the policy. Most labor operation numbers we could just perform without inspection. They would send an adjuster out for major assembly repairs (internal engine, transmission or transfer case mostly). The rest of the aftermarket warranties for the most part were a dumpster fire. A couple of them were okay but I can’t remember which ones. Most of these companies would cover seals and gaskets, but would exclude Cadillac Northstar head gaskets (I was a tech at a Cadillac dealer). Total waste of money. I will say though, at the three GM dealers for which I worked, they only sold CPO or GMPP warranties. Any of our customers that had something else were swindled by an aftermarket warranty company making cold calls.

@SeanBZA 25 күн бұрын

Yes the manufacturer warranty is worth it, aftermarket is cheaper, because they exclude all known failures on the vehicle. If the trans is known to fail, like a CVT is, they will exclude it in the small print, and claim any damage due to it is also excluded as well.

@kd7cwg 24 күн бұрын

I remember back in 01 when I bought my 01 mustang Bullitt. I got a ford extended warranty. When I traded it in, I got a pro rated refund on the left over extended warranty. Pretty sure none of these 3rd party ones would do that.

@SeanBZA 24 күн бұрын

@@kd7cwg Selling privately you probably could have transferred the remainder of warranty as part of the deal, and thus gotten the same amount of money.

@ubercdr1313 25 күн бұрын

We bought an extended warranty when we bought a Ford Super Duty. About a year or so later, one of the leaf spring u-bolts broke on a trip. We took it to a shop, they called the warranty company and the warranty company reported that they had no record of our information on file. After some heated calls to the dealership, they claimed that they were transitioning to a different warranty company when we bought the vehicle and they gave us the wrong paperwork. Long story short, we had to pay for the repairs since that dealership was either incompetent or just straight up pocketed the money. Just another reason extended warranties are a scam.

@JT-lq4yd 25 күн бұрын

It is not uncommon for dealerships to withhold service contracts from extended warranty companies in the hope that claims will not be filed.

@321CatboxWA 23 күн бұрын

Pocketed, work at a dealer that did that. Oops file error.

@mistsemy1522 25 күн бұрын

That a great organized scam for the dealership. This video need to go viral.

@mike.47 25 күн бұрын

Never purchased extended warranty and never will.

@ayayoutuber 25 күн бұрын

I did a extended warranty but ac broke multiple times and it covers thousands more than the warranty cost. Not every time is a lost.

@joey8567 25 күн бұрын

Except these new appliances!🤬. Especially a fridge. I'm old and NEVER buy them but I'm so afraid of new appliances. Vehicles, I got a great mechanic!😁.

@timradde4328 25 күн бұрын

I have had extended warranties before too. Most you don't use. But on my Challenger the radio started tuning itself. It was a known issue with lots of comments on forums. The radio controls the AC, navigation, etc. So without it you lose much. Cost of replacement was $1100. So I call the extended warranty place and they say it would be covered. Can't get anything from Dodge. And the worst thing is that all the dealers I called said I'd have to leave the car for about 5 days as the person verifying the problem must rotate between many dealers so only comes in once a week. So I finally bight the bullet and agree to drop the car off. Get to the dealer and the guy comes out and says "I know the problem and already have the part ordered". What? So I don't have to drop the car off for 5 days? Weird. But I don't mind. And finally Dodge does get back to me to cover any deductible. So the radio got fixed and I was happy. But I am sure not all extended warranties work so well.

@mikehutcheson8602 24 күн бұрын

They are on offer here in New Zealand. There are laws around how they can be offered at the time of sale. There will always be that one pushy salesman. Never purchased one myself though. That's what comprehensive vehicle insurance is for.

@givemespace2742 24 күн бұрын

I did and won't again. It had so many limitations including where I could get it fixed that it was essentially worthless.

@mrsmith5114 25 күн бұрын

I bought a used truck from a big deal ship. Got the extended warranty, felt good.... Lol. Very shortly after(week or so), it was starting to over heat. Took it to a place that would work on the truck with the warranty. They looked it over told me "Radiator is clogged and they did a cleaning on it(Turns out that's all they were authorized to do from the warranty)." Truck started to over heat again, so I took it to the dealership. Dealership told me they think I have a blown head gasket. Called Warranty about it, they said the dealership needs to break down the engine and 100% confirm this is true because they would replace the engine. Said if that was not the issue, I would have to pay for the repair. I knew the person working on the engine and I trusted what they said. Dealership broke down the engine and confirmed it. Warranty REFUSED to pay for the engine and said it was my fault for driving around with the truck over heating. They didn't care that I brought it to a mechanic shop(who did warranty work), said it was my fault it over heated. So I got stuck with the bill of the dealership work of breaking the engine down. I had to go and buy another engine and put it in my self. I paid around 2k for their warranty, and was able to get them to refund me a "partial" payment of around 900$. Worst experience for my first time buying from a dealership and first time getting a Warranty. Would never do it again.

@BuzzKillingtonne 25 күн бұрын

I had an extended warranty once that covered all gaskets and seals. The rear main seal blew within a day of ownership and the dealer replaced it without going through warranty. A few days after getting the car back it blew again, this time it had to go through the warranty, well turns out they didn't cover it because it was found the PCV system was the cause and they didn't cover the PCV system, so thus they wouldn't cover the rear main seal. years later my wife found herself working for the warranty company as a data entry person, the warranty company/insurance company is owned by a guy who owns four dealerships in the area. Never again with extended warranty.

@MonkeyJedi99 25 күн бұрын

I am reminded of Louis Rossmann's tale of his business interruption insurance claim denial because... The multi-day power outage was due to flooding AT THE ELECTRICAL SUBSTATION. His shop was completely dry, but the insurance denied the claim because "it was flooding, not business interruption."

@mikebrodeur6802 25 күн бұрын

@@MonkeyJedi99 This one just made me literally smack my forehead. Are you kidding me????

@wolfgangpreier9160 25 күн бұрын

One more reason why i drive Tesla. No PCV valve.

@DeeGee-mv6eq 25 күн бұрын

🤦🏻🙄

@LA_Commander 25 күн бұрын

@@wolfgangpreier9160wait until you have to replace that battery...

@user-hm2vs3zf1j 22 күн бұрын

I spent 12 1/2 years as a F & I (finance an insurance manager, by far the most profitable position in the entire dealership!!!!!) at a Ford dealership, the owners asked me to sell 3rd party warranties I refused 😮 Years later while still working there the owner family were so happy I refused to sell crap 💩 Their customer satisfaction was the highest in the Delaware, Southern New Jersey and Philadelphia area out of 37 dealerships!!! Stay true to yourself, profit is not a dirty word but scamming people should have jail time enforcement 🎉

@edme4007 25 күн бұрын

They've gotten even more aggressive about it too. I had a financial advisor at the Subaru dealership I bought my BRZ from flat out call me an idiot for not accepting the extended warranty. Then even after I refused they continued use scare tactics like breaking down the cost of how much my infotainment screen would cost if it were to break. Now my car was new and not an older used car so I didn't buy any of that BS. I believe if you just take care of the car you'll never need the dealership anyway since I do my own maintenance.

@mikebrodeur6802 25 күн бұрын

If that guy would have called me an idiot, I'd have walked right out of there. I don't care what car it was. I've seen scare tactics used and if you don't know any better it sounds horrible. I once saw a salesperson in a Staples tell an older couple that they needed Microsoft Office or their computer would stop working in 60 days. When the guy stepped away I went over to them and let them know that was BS. Whatever people can do to separate you from your money, they will try it.

@carsten4594 25 күн бұрын

He was really counting on that commission 😅

@jgill1175 16 күн бұрын

@edme4007 On our last 3 Crosstrek’s(17, 18 & 20 6spd Premium’s) all bought new they tried EXTREMELY hard to get me to buy the Extended Warranty… like ummm no-it’s brand new. If I decide to keep them past 36k I’ll come see you about buying one🤔 When I picked up my 17 WRX Premium 6spd with 18k miles in 11/21 I did purchase the MaxCare Warranty (which I’ve had awesome luck with on other vehicles)-only to get home and discover the car was still covered by the OO’s Subaru Ex Warranty. First service the selling dealer called him up-was like are you canceling this? Said nope-paid the transfer fee, canceled MaxCare and got a basically free warranty🤣👍🏻. Subie owners are some of the coolest people💯

@ronhansen7717 25 күн бұрын

This one hits home. I bought a supposed "Certified Used Car" 2020 Nissan Sentra SL for my grandson from a dealer in Homosassa, FL. I got GAP insurance, extended warranty, everything that would "protect" me, since it was technically my car. We brought it in for it's first service (oil change, etc) which cost me $198. Along with that, they gave me an estimate of "suggested" items to repair. It hit almost every section of the car for a total of over $4000 on a "certified" car, none of which was covered. Obviously, I declined all repairs. There is a bright side (or dark, based on your perspective). A couple of months later, the car was stolen and totaled, paid for by the insurance company and GAP insurance. In addition, the dealer had to request a refund on the extended warranty policy. Over all, it wound up costing me a couple of thousand dollars, mostly in car payments to resolve this mess. They don't call them Stealerships for nothing.

@scottmorgan133 25 күн бұрын

It’s a Nissan, you bought junk

@ronhansen7717 24 күн бұрын

@@scottmorgan133 No argument there. It was more about the dealership in this case. I'm a Ford and Chevy guy. That was what my grandson wanted and he was making the payments.

@cengeb 24 күн бұрын

@ronhansen7717 is ford or Chevy still in business. Isn't ford just doing recalls now?

@ronhansen7717 24 күн бұрын

@@cengeb So what is your ultimate brand? Mopar? Ask Ray about Pentastar engines.

@cengeb 24 күн бұрын

@@ronhansen7717 If it ain't German, it ain't a car, plain and simple. they invented it, they perfected it

@desotosky1372 25 күн бұрын

Years ago my FIL was sold an extended warranty by the Dodge dealer when he purchased a new Dodge Caravan. Came the day when he needed it for a bad transmission and found out the warranty company was no longer in business. He thought he was buying a Dodge dealer warranty.

@jesstreloar7706 25 күн бұрын

There are so many exemptions in the policies that what you thought you bought was not what you got. As a mechanic in industrial maintenance for 20 years in the shipping industry and 28 years in manufacturing, I have always advised my friends and family never to purchase a third party warranty.

@toyota4.3 21 күн бұрын

Around 2008 I refused the warranty on an 01Tundra at a Ford dealership and the finance lady growled, "You'll be sorry!" She was very annoyed I didn't fall for it. Still got the Tundra by the way and no major issues.

@clbcl5 25 күн бұрын

Who does not know this by now, no matter what Ice-T says.

@PRO4XKEV 25 күн бұрын

LOL, Celebs who do these commercials should be ashamed. They do not need the money from what they get paid for such stupid scam commercials.

@petematthews7303 25 күн бұрын

Besides, he is a TERRIBLE actor!

@eddymahon1503 24 күн бұрын

@@petematthews7303he su.ks. Bad hair die job too

@eddymahon1503 24 күн бұрын

And Vivica A. Fox🤮🤮🤮

@PRO4XKEV 24 күн бұрын

@@eddymahon1503 50 cent had that years ago. LOL. Will Smith probably to, when filming INDEPENDANCE DAY with her years ago.

@kevincurry4735 25 күн бұрын

Ray driving in rain thus Ray being Rainman.

@MonkeyJedi99 25 күн бұрын

He's an excellent driver, yeah.

@nonotthatoneguy 25 күн бұрын

Rainman Ray driving in the rain, man

@kevincurry4735 25 күн бұрын

I see what you did. 😂. Oh one minute to Wapner!

@RainmanRaysRepairs 25 күн бұрын

@@kevincurry4735 gotta go to K Mart….definitely, definitely K Mart

@kevincurry4735 25 күн бұрын

Kmart sucks! 🥹

@Columbus1152 25 күн бұрын

My brother just fell into this kind of muck. He was interested in a used mini van, when he went to test drive it the check engine light came on during the test drive so the salesman said they would check it out and come back tomorrow. The next day the salesman said it was a battery problem so they replaced it, what happens when you disconnect the battery? It erases all fault codes. My brother took it out and it ran OK, it was "detailed and shiny" so he bought it, no extended warranty. About two weeks later the check engine light was on again, so he brought it to his trusted mechanic (should have done that before putting down the money), he diagnosed it as a failing catalytic converter. I think the dealer paid for some of it, but it sounds suspiciously as Ray said.

@MoneyMarcMes 24 күн бұрын

My problem with the extended warranty is that they refused to cover a clockspring that needed to be replaced on my Subaru Forester to fix a horn issue. Even though "Horn" was listed on my contract Revelos still refused honor the warranty. I ended up doing the repair myself. Part was $199.00 from Subaru.

@donreinholz8121 25 күн бұрын

As hard as the loan officer pushes for these bogus warranties tells you all you need to know. Thanks Ray.

@davidday5453 25 күн бұрын

I bought an extended warranty when I bought and financed a used car from a dealership. Before reaching the maximum miles covered by the warranty I had the vehicle inspected at another dealership ( car was in for a recall) to see if anything was needed before the warranty expired. A couple of small items were found and the shop contacted the warranty company. To my surprise, I discovered the first dealership hadn't sent the money to the warranty company to purchase coverage. This is a big deal and very illegal. I reached out to the dealership several times and once they knew the issue, nobody would talk to me, probably fearing legal action. Then, they quietly repaid the amount of the coverage to the finance company. I'm lucky I was a friend of a friend of the dealership owner and would drop his name, otherwise I might not of even received the refund. I. considered reporting this to law enforcement but just wanted to be done with this place. Funny thing is, I just received another marketing email from them 8 years later.

@2mo2time 25 күн бұрын

This happens all the time like 1 of 10

@edreeves3342 25 күн бұрын

You hit the nail on the head. Eons ago when I was in my early 20's there used to be mobile mechanics that specialized in going to the dealer and performing an inspection. I lived in the NYC area at the time, mid 1990's. The dealers hated these guys and many times would not even allow a pre-purchase inspection unless the guy came with you and you had time to inspect a car because there wasn't a rush to buy a potentially decent car. Now, if you aren't buying the moment you step on that lot you can kiss that car goodbye. I live in NJ and if the car is not a total hunk of trash, it's gone in days and sometimes they might post a car online and you can hit the dealer the same day and it's gone. Ask for pre-purchase inspection and they'll tell you that's what the warranty is for. Used car buyers are not in anyway shape or form in control of the process.

@carsten4594 25 күн бұрын

Sorry if this is a bit off topic, but I discovered another dealer scam. I bought a "new" Mercedes SUV that was listed as an 'executive demonstrator' with 5k mi. Clean Car Fax/Car Guru reports. Later learned that my new car was actually a dealer lease that had been in a rear end collision. The tailgate had been replaced along with extensive rear repairs. Since it was never sold I became the first registered owner other than the dealer. 7 years later the car has been great but I was still fooled, and it was legal.

@JPWarrior02 16 күн бұрын

If a claim was never filed on a vehicle involved in a collision and the owner ( private, dealer, lease company, etc...) paid for repairs out of pocket, you'll never know. Here's a heads up. Carfax is just a dealer tool used to scam consumers. Always have an inspection done before making a major purchase. ...Which is what Ray says here.

@josephmurphyjr3145 25 күн бұрын

I worked at an Oldsmobile dealer as their trans man. Quite often the warranty company, either GM's or other extended warranty, would send out an adjuster. He would look at the trans with me and say "Declined". I would right then and there start putting parts in boxes I had on hand for the purpose. While He was there I would start putting them in the trunk. Almost invariably He would say " What are you doing?" I would tell him that I was done with this car tow it out of here. If it was a front wheel drive car, this was a big deal. Quite often He would reconsider.

@mjmorrill081 25 күн бұрын

In what seems like another life I was a service writer. Nothing I love better than finding things in the first month that came back that I could charge the sales department for loved it!

@mikeday8826 22 күн бұрын

Yeah, that's my favorite to, and I'm a tech. I always hit the sales department hard when it comes to labor hours lol

@victorduboise8004 25 күн бұрын

I work for a warranty company, We ask the Selling Dealership for the Used Car Inspection and if it is listed on that Used Car Inspection then we will deny that because they found it and didn't fix it, Some times we ask for Pictures or we will send our 3rd party inspector out to look at everything, which takes 24 to 48 hours to go out and look at that vehicle, I would say always take that vehicle somewhere you can trust to look over that vehicle and to make sure everything is good to go on that vehicle

@paultice610 25 күн бұрын

I bought a Chevy S-10 back in 1996. It was a 94 had 45,000 miles on it. I was young and dumb at the time so I bought the extended warranty only got to use it once for the starter motor then after that was fixed. Started having engine coolant disappearing every time I took it to the dealer they said they couldn’t find it leaking anywhere. I ended up fixing it myself and took the balloon head gasket back to him and laid it on their counter and said I thought she said my head gasket wasn’t blown so now I just fix my own cars.

@wallebo 25 күн бұрын

I love learning all of the ways to get scammed at the dealer. Thanks, Ray.

@steveunholzer2056 25 күн бұрын

We run into this literally every day when people buy these garbage extended warranties and find out whatever they need fixed isn't covered

@russellrudy5063 25 күн бұрын

You are the best. Thanks for informing the public for the scams that occur. I had the same thing happen with a cell phone 20 years ago. I spent $9.95 for the warranty every month for 10 months and had my phone stolen. Well I file a claim and took them 3 weeks to honor the claim. I had to spend a $35 service fee but the worse of it I got a used phone with a dead battery. I even had to spend $10 for a new battery. It would have been better for me to hold on to the money I spent and bought the same phone new with a 1 year warranty. I have other examples that warranty contracts are written on toilet paper. They benefit the car dealerships and warranty companies but not the customer who works hard for their money. You are the best and caring for your fellow man👍👍🤩 🛠 You deserve a case of brake cleaner for your trouble. 🛠⚙

@luism3389 25 күн бұрын

Ultimately it comes down to the customer to be knowledgeable and inspect the vehicle thoroughly. Nobody has ever stopped me from popping the hood and checking for leaks. Or inspecting the tires. As the customer you need to do the due diligence of either inspecting the car. Or paying a good honest shop for a pre purchase inspection

@keepitsimpleengineer 24 күн бұрын

BTW ~ After years of driving in Florida, south Texas, and the central valley of California I have found that adding some Woolite Delicates Hypoallergenic Liquid Laundry Detergent (or equivalent) to windshield washer fluid is very effective in removing dead insect remains from windshields. Smells better than vinegar. The massive love-bug belt driving incidents can be handled by very frequent use of the windshield washing apparatus. Also, a spray bottle with a diluted solution for use on headlights, &c, can be a lifesaver.... ... .. . 😎

@mitchelloates9406 25 күн бұрын

Even 50 years ago, my father said that extended warranties were a waste of money, and just went with the standard factory warranty - he said "if there's something seriously wrong or defective with it, it's going to show up in short order". He also said "never buy the first year of a new model car - let someone else be the guinea pig, and find out if there's any defects with it that slipped past the engineers, or of the whole thing is just a lemon on wheels". You could make the same argument regarding those "extended service plans" the big box stores try to get you to purchase, when you buy a new home appliance, like a washing machine or refrigerator or lawn mower. One time, I really pissed off the salesperson at a big box store, who tried to push one of those service plans, when I asked them back, "Are you telling me this appliance is so poorly made, that I need to PLAN on this thing failing after only 3 years and getting it fixed? If that's the case, then I need to check around and find something else." The return stare I got from that guy would have burned holes in concrete, lol.

@mikebrodeur6802 25 күн бұрын

This is almost verbatim what I posted. My dad told me the same thing and did the same thing to pushy salespeople. Very nicely said and agree wholeheartedly.

@larryjohns8823 25 күн бұрын

Did that at my Honda dealer. When the finance guy started in on the extended warranty I said I am buying a Honda because it is advertised as a great, trouble free vehicle. That pretty much put the guy between a rock and a hard spot😅 He did then tell me that I could come back at any time and get the extended warranty. The Honda Fit is a 2009 and has never needed any "covered" repairs, just wear items.😊 I saved thousands of dollars😊

@williepelzer384 24 күн бұрын

I bought a new TV they tried really hard to get me to buy a extended warranty, I told them if it prematurely failed I was going to throw it threw the store front window. End of conversation !!!

@robertshivas5453 25 күн бұрын

I cannot wait to show my daughter this video. She got a car a few months ago that's been at the dealership more than it's been in the driveway. I recommended a no no no however she wanted to do it all herself. Big girl out of college I know what I'm doing. Turn down there was a metric ton of forbidden glitter in the oil. Then Dad had to step in. Now she's getting a brand new crate motor. They did sell her on the stupid warranty. Lucky for her the motor was still covered under the manufacturer warranty. However they still took her for $300 to tell the stupid little car from my house back to the dealership. I can't thank you enough for posting and I told you so video.

@saulgoodman2018 25 күн бұрын

And that warranty could have covered that new engine, if it wasn't still under the manufacture warranty.

@JPWarrior02 16 күн бұрын

Now, who is the Child?

@pavila195417 25 күн бұрын

You went right through that stop sign, hey turn yourself in.

@robertcooper6853 25 күн бұрын

I had an extended warranty once. ABS system malfunctioned. Dealership turned in the claim and it was denied. I screamed bloody murder to the point that the owner of the dealership (Also served as general manager. Decent guy.) got involved. He called the warranty company and the claim denial all boiled down to whether the wires leading around the rear axle to the ABS sensor went over or under the axle. That was it. They denied it because the wire went under the axle and they said that meant it had been altered from factory. End result was the dealership covered the repair AND discontinued selling warranties from that company. Since the dealership was a chain of 12 locations, it was a substantial monetary loss for the warranty company. Unfortunately, the owner died 2 years later and that dealership went to shit under the new owner.

@cengeb 24 күн бұрын

Do you think your claim did him in? Stressed?

@rhkips 24 күн бұрын

I think my favorite version of this is when dealerships pocket the money, fill out the paperwork for the 3rd party warranty, then tuck the paperwork away hoping you never use it. But if you DO use it, then it's "WHOOPS sorry we just forgot to file the paperwork and payment here you go!" I'm still trying to find a way to get my extended warranty to pay off my studen loan debt. I don't have either of those things, but the phone calls I keep getting insist otherwise, and I think I just need to put the two parties together and let them hash it out...

@LacDTS 25 күн бұрын

Buy a car in cash, google average used car payment, put that figure into a separate fund from savings for repairs and/or replacing vehicle (when catastrophic failure). You’re not in a loan, you’re not paying interest, and not carrying that mandatory collision and comprehensive that the loan company requires. I have 2 cars, paid in full. Second as a backup and occasional rotation. And a meaty savings account for maintenance and repairs that’s getting 5% interest- paid to me.

@LacDTS 25 күн бұрын

Cars that are 10 years or older with high mileage are at their bottom in depreciation- easily negotiated. If you are lucky, you can grab a vehicle or two for the price of (1) extended warranty/service contract.

@LacDTS 25 күн бұрын

Then you will have two vehicles. If one breaks down, you have another. With the average used car payment, in 3-4 months you can have another second vehicle. Vehicles don’t last.

@LacDTS 25 күн бұрын

And for those who say “I can’t afford to buy a vehicle in cash.” But they have the money for their $500-$700 payment a month. Buy a car for a $1000-$1500, drive 3-4 months- you’ll have $1500-$2100+ saved to get into another car. Sell that car you got for $1000-$1500, put that $1000-$1500 back into the savings. Repeat the process every 3-4 months until you have a vehicle you want. It’s about patience and delayed gratification. In a years time, you upgraded from $1000-$1500 vehicle to a $5000-$6000. Paying cash and learning the discipline in your finances.

@cengeb 24 күн бұрын

@joe_-bf3ok what kind of junk do you drive? What a miserable life it must be.

@ruckinehround6965 24 күн бұрын

The crazy’s come out sometimes…… great talk Ray nothing beats a good mechanic shop.and a genuine mechanic that is effective and efficient.

@CaptainSpadaro 25 күн бұрын

I bought a Carmax extended service plan when I bought my Fusion from there 7 years ago. Only ever used it once, when the purge valve went out a year later. I agree that the only extended warranty/service plan anyone should be buying are the ones offered through a manufacturer.

@thekiller1090000 25 күн бұрын

thank you for always speaking out ray

@Davemak4944 25 күн бұрын

But Car Shield administrators have saved their customers billions. That’s billions, with a “b.” (I watch infomercials on my spare time 🤓)

@jamesgetz8945 25 күн бұрын

CarShield helped me out but it only saved me 15 dollars since I had to pay for months 99 dollars by the time it was covered and the 100 bucks you first have to spend ,I quit CarShield

@chrissiano381 25 күн бұрын

I have purchased extended warranties on used cars in the past for a reason... Most people do not know, that if you buy a Kia/Hyundia. The original 10/100,000 mile warranty is for the original owner, after that the second owner it drops down to 5/60,000. I purchased a 2013 Forte once with 58,000 miles and the ac compressor went south.. If it was not for the extended warranty, the whole cost would have been on me.. Instead my cost was $100. Buying a extended warranty is like gambling, some times you win, and other times you loose..What I also learned from and service advisor I have known for years.. When they bring in a used car. When inspecting, they make a list of issues found, give it to the sales manager, and he decides which repairs to do. The rest he hopes will last long enough so they are not responsible to repair later on..

@Mr.SisterFisster 19 күн бұрын

I made the mistake of getting an extended warranty on my old truck back in 2008. A couple years in it needed work. I read the fine print of what was covered, tried to make a claim as it was written black and white that the work was covered, and they denied it right away. The next time round when buying a new truck I happily turned down all of their extra's.

@sethnewsom7831 25 күн бұрын

My car is payed off 👍

@Super4speed 25 күн бұрын

Both of mine are also

@robertsturtevant6185 25 күн бұрын

We bought a 2017 RAV4 with 44000 and change on it, 6 months ago. Used dealer was pushing the extended warranty, and was almost a deal breaker, because it came down to a tiff of what if something happens with the vehicle. And they could NOT understand what i was saying “ I AM THE WARRANTY!”…

@tigersupercat 25 күн бұрын

A friend of mine bought a Mercedes in the uk, think it was about £20k liked the car and then the salesman said how are you financing it. He said I am not I will pay cash (well bank transfer) the salesman did everything they could to make him take out finance but he stood his ground and just payed cash - obviously there would have been a good chunk of commission in there for the salesman. I bought a second hand BMW for £8k which came with a warranty 2 months after buying it the clutch started slipping the warranty company paid up about 2/3rds of the bill but as that was £1k I didn’t say no.

@ricknemie93 24 күн бұрын

I bought a car quite a while back (a 2005 freestyle with 98000 miles), the dealership sold me 4 after market warranties so the whole car would be covered. I got home and read the warranty brochures and saw that there was a lot of over lap, I found that I needed only 3 (so i thought) for a 100% coverage. Went back to the dealer and the finance guy said oh yea, you only need these 2 and dropped the price almost in half for the 2 I bought. They did save me a lot of money as I ended up using them for several repairs. I only had to pay $100 for each repair, I feel I broke even at least if not edged out ahead. In my case it worked out. i still have the vehicle at over 215,000 miles. Though I do agree with Ray because most people pay full "dealer" cost for the warranty. You can but third party warranties for less elsewhere, I had one after those ended and paid monthly fee for a period of time. This one saved me $7000 when my CVT had to be rebuild, also took 5 weeks to get that done from submitting to the warranty and the final repair being done. 2 week for the inspector to get out, 2 weeks to approve the payout, 1 week for the rebuild.

@weshawkins7165 25 күн бұрын

In 67 years I’ve only purchased an extended warranty once. That was with our new, in 2016, Ford Explorer. It ended up paying for itself with a leaking timing chain cover after the 3 year 36,000 mile warranty expired. However I worked dealerships for 8 years and, one, would never buy a used car from a dealership in the first place and never by a third party warranty on a used car. What really amazed is you were able to get that big ass dully through a fast food drive thru lane.

@jerryfarmer5989 22 күн бұрын

We once bought a used van at a new car dealership. I asked to see the service bay inspection and write up for what is needed or recommended. They said they did not have one. I asked so you got it, cleaned it and slap a tag on it? Sales fleecer said of course not we check them out. I again asked to see what was checked out. Was then told it is proprietary information which can not be disclosed. We walked out.

@cengeb 16 күн бұрын

that is a scam dealer, legit dealers list everything that was checked, and full warranty is documented

@georgeweisbrod1876 24 күн бұрын

My mess. VW Passat quit. No restart. Towed 258 miles back to dealer. Diagnosis - key in the camshaft sheered and engine quit. Yes, bent valves and grenaded piston. Claim denied since the failed part (key for camgear) was not a oil lubricated part. Two years later "good faith" settlement, repairs was new used tested engine lawyer fees and $2k aggravation and lack of use.

@TheopolisQSmith 25 күн бұрын

I only bought two in my entire life at least automotive wise. The best I ever recovered was about half of what I paid. I was surprised though when I purchased my latest used vehicle in 2020 just how many entities that tried to sell me an extended warranty for it. The Credit Union that I had dealt with for years pushed hard to sell one. Then my insurance company offered one(also a long term relationship) and finally of course the dealer. Who was astonishing the least high pressure of them all. They just mentioned it. I declined all and other than a couple of small items covered by the dealers bumper to bumper 30 day warranty after purchase. And the vehicle has been fine ever since.

@Mr_Purr 25 күн бұрын

time to dust the gauges

@RainmanRaysRepairs 25 күн бұрын

Yea she’s a little dirty

@cv1919 25 күн бұрын

I never buy them

@305miamifishing9 25 күн бұрын

I have it and had it on previous cars from Carmax. Never had a problem with repairs.

@Saunders64 22 күн бұрын

And THAT IS WHY I will continue to maintain my little fleet of 1990s Chevrolet Caprices (I own 5 of them) all garaged and meticulously maintained and detailed. If dealerships do this, I will NEVER buy a new or used car from them. All of my cars I bought from owners, and I inspect them BEFORE i pay for them.

@denkn 25 күн бұрын

Interesting that Steve Lehto has a video warning about third party warranty plans today as well...

@KaiSyversen 25 күн бұрын

Here is a extended comment, for your algorithm

@scottzehrung4829 25 күн бұрын

And, another! Also adding a 👍🏼.

@KaiSyversen 25 күн бұрын

@@scottzehrung4829 im here to talk to you about your comments extended warranty.

@sibhuskyguy 18 күн бұрын

When I worked for CompUSA back in the 90's and early 2000's we sold extended warranties, EVERY SINGLE PERSON who got one we saw at the repair counter being told the warranty would not cover their computer's extended warranty did not cover the repair a year or so later..i had even bought one myself when i got a new computer... i had to go to the BBB and FTC to get my money for the needed repairs....

@Kandsmerlin 25 күн бұрын

I bought a used truck back in March of 2023 from the dealership and attached to the sale was a 3rd party warranty. In the test drive and 3rd party inspection, nothing was found to be wrong with the truck... Cool. Come about 6 months later, I started noticing harsh jerky shifts in the trans. I did my due diligence and brought it back to the dealer and long story short, the 3rd party warranty saved me from a $12,000 repair bill! I only paid about $300 or so of misc crap the warranty didn't cover. So for me, it was a win-win!

@ianrace4066 25 күн бұрын

I actually had a dealer add a extended warranty to my contract without even asking me ,never said a word because I told him I didn't want 1 b4 the paperwork even started then when I came back the next day because both front Brake calipers were cracked they said nothing was wrong with the brakes after I already found the problem then they tried to charge me for the inspection and new brake calipers because I didn't get the warranty . And after almost going to jail I ended up doing the job myself and Sued them for the costs and ended up getting a bill from the warranty company saying I owed them money for the extra work. 2 years later and I'm still fighting.

@mikeday8826 22 күн бұрын

Calipers were cracked? Never heard of, or seen that one before.

@ianrace4066 22 күн бұрын

@mikeday8826 ya both pistons in the front calipers were cracked in 3 places and the piece of metal in-between the pistons were cracked. Cadillac ats.

@mikeday8826 22 күн бұрын

@@ianrace4066 oh ok, that makes sense. The previous owner must have been driving like an idiot, and overheated the brakes....I like those little cadillacs, my wife used to have one.

@ianrace4066 22 күн бұрын

@mikeday8826 ya it is real nice now I put in a ls3 and a manual 6 speed.

@catherinemorgan2741 25 күн бұрын

Good day ray and hi to Dave

@RainmanRaysRepairs 25 күн бұрын

👋👋👋

@ptinker106 25 күн бұрын

I bought a 2013 G37 earlier in the year with cash and they didn't make much money off me. I got a great car but salesperson said all the fluids were changed. I contacted the service department at dealership and they didn't do any. I took it back and got them to perform brake fluid change per 90,000 mile service schedule. They tried to sell me on the extended warranty but I did my research. Long story is that you shouldnt buy the warranty unless the vehicle is hot garbage...Dodge

@TheWabbit 24 күн бұрын

I've bought extended factory warranties before, it was funny negotiating. They wanted $1600. For the warranty I wanted to pay half that. When I got to the part where I walk out for not getting my way my wife sat there for a second, then got up to follow me out, as soon as she stood up the finance guy said ok. When we left my wife said i didnt know the warranty was negotiable! I just told her to not hesitate next time. It was a Ford so of course that $800 was a great investment!

@MrAaroncissell 25 күн бұрын

The point of trying to get a used car prepurchase inspected is really hard to do. Most shops they have to be scheduled or are having undertrained person at a Quick Lube why does not know to look into areas that seem freshly painted. I'm in St Louis now and the majority of the decent shops are at minimum 1 week out but closer to 2 weeks to be seen. The dealerships know this and use it to their advantage.

@justpray365 25 күн бұрын

Good things come to those with patience.

@MrAaroncissell 23 күн бұрын

@@justpray365 I understand the point your making. However their are people who have to replace a car or truck or not work or in my case if the car went down my moms life would be in danger due to her health. Other forms of travel especially in several locations is epically expensive without your own transportation. Patience is a venture however a home to live in and food to eat for most is dependent solely on personal transportation. It's great to give one liners it's harder to live them.

@justpray365 22 күн бұрын

@@MrAaroncissell You solidified my point. If your mom’s life would be in danger if your car went down, then it’s even MORE important that you have a competent mechanic check it out before you buy it. And even more important, is that you make sure that ALL PREVENTIVE MAINTENANCE is done on the car you currently have. Which means, take the car to a competent garage and have them look it over and do some testing to make sure it doesn’t give you a surprise breakdown. I have always found that it’s definitely worth having a backup car for emergencies that you can’t plan on. I had a friend that found this out just recently. If for some reason you cannot have a cheaper backup car, then that makes a Pre-buy checkup, and preventive maintenance even MORE important.

@MrAaroncissell 21 күн бұрын

@@justpray365 Well it is good to know that you are one of the few people that cam afford two cars and all the cost involved with it. However again you cut TIME out of your equations. I take good car of the cars we have, I help as much as possible with friends cars. But money is extremely tight for the majority of people. When they hit a wall like the car decided that it wanted a divorce from it's water pump and through it out on the highway. No prior external leak just rotten, broken bolts while traveling on the4 highway at 70mph and the engine is now toasted. How much TIME do you think that people have. Our own government states regularly that 4.26 out of 10 people are in poverty and about 12% more near poverty. That puts just over 5 out of 10 people who have any break in work or a major medical issue loosing all security meaning Home and Food. #1 issue is transportation. Time is the factor and 2 weeks to have a known good mechanic to look over a car is simply not doable. With my mothers medical conditions if the car that I can get her in and out of goes down and she needs another sudden trip to ER for 24 hours of treatments the added $2500.00 transportation bill added to the Hospital bills I already account for in advance as best as I can. This means that I will be shifting/offsetting most of my bills for a few months while trying to repair the car and catch up. The point is the "just over 5" out of 10 that can't afford the time and delay. the dealerships know the situation and use it to their advantage. I am glad that you have options. However It is still easer to give one liners then live them. I hope you never have to deal with the situations I have described because it is crushing and yah everybody else is right and doing great.

@mrrednick81 24 күн бұрын

This exact thing happened when I bought my car timing cover,extended warranty every thing. but i did get a $4500 transmission replaced for $800 before it expired

@scottspoerlein1650 24 күн бұрын

I actually had a good experience with a warranty company. I didn't get it through the dealer, I bought it straight up through my credit union. About 100mi before the warranty ended (80k) the transmission blew out completely (Nissan CVT). I had about 8k worth of work for a $250 deductible. New tranny lower, control arms, oil pan leak and a few other things that were not considered wear or consumable like brake pads.

@bogateanuandreisilviu1175 25 күн бұрын

I got a car new, and close to two years of ownership I got a letter from the warranty firm, asking if I would like to extend the coverage of my warranty, as in the amount of parts covered by it and not the time. I went to my dealer with the letter and asked what was that all about, they explained and I decided why not, it wasn't that expensive so in the end I did get the extended warranty just for my peace of mind. I've had no problems with my car in the now almost two years of ownership.

@KillSwitchGarage 25 күн бұрын

sending brake cleaner vapors 2 you as a good will from fellow worksmen

@kensakamoto258 24 күн бұрын

That is exactly what happened to me about ten years ago! It was from the local Toyota dealer!

@GrumpyShihTzu 25 күн бұрын

My dad used to have Dodge Ram 1500. The warranty covered several repairs that were 2x the original price of the warranty. That one definitely worked out for him. I'm going through extended warranty with my Frontier. They covered a head unit & a power steering line. My deductible is $0 and they've covered both items. It has already paid for it's self.

@jordanschattenberg7752 25 күн бұрын

Hey ray been a sub for a long time let me know if you need anything I would love to help you if you got some mechanic problems, I went to college for Automotive so if you have any questions for any vehicle, let me know. I’d be happy to help and nothing is coming up so let me know I can always help.

@jordanschattenberg7752 25 күн бұрын

Also good morning

@george8873 25 күн бұрын

Sounds like it should be illegal. Should also ask a dealer why they are pushing the extended warranty so hard when you're buying a car from them. Would make me think twice buying a car from a dealership that is pushing hard for you to get the extended warranty. Definitely walk away from the deal if they are pushing hard for the extended warranty.

@michaelabbott511 25 күн бұрын

Boy the look on the WIFE UNITS face, lets you know You are In Trouble😅 Good morning to you Ray,

@smarouchoc7300 25 күн бұрын

100% agree. I took a used car i was thinking of buying to an independent repair only shop only a mile from the selling dealership once.... on a $4000 car (it was a while ago) they found over $2000 in repairs needed. The dealer actually tried to tell me to buy the extended warranty and wait the 30 days and it could get "taken care of." I walked.

@FollowingtheCliffNotes Ай бұрын

First

@RainmanRaysRepairs Ай бұрын

You cheated! LOL

@PowerStrokeTechTalkwARod Ай бұрын

I am here, late but am now. ❤

@FollowingtheCliffNotes Ай бұрын

@@PowerStrokeTechTalkwARod 😂

@ocd2222 25 күн бұрын

And last to get laid

@zekester1 25 күн бұрын

Hell yes 250th🤗👏👍💪💯

@suspiciousninja1220 25 күн бұрын

im a service advisor, been one for years at many diff dealerships and we use peoples extended warranties everyday, they are not a scam. with that said do your research and find a good one, not the ones that you get letters in the mail or the scam phone calls. but do your research, there are good ones out there

@darkerbinding6933 24 күн бұрын

Then you get home and get the voicemail, "Your warranty is about to expire." 🤣

@wkdavistx 25 күн бұрын

My wife and I bought a used F250 from a Ford dealer. They sold us a 36 month 36,000 mile warranty for under $3.000. Being a diesel, i don't know how to work on it (I can do just about anything to a gas burner). Well, it developed the dreaded wobble in the front end. A shop quoted almost $6.000. The dealer got it covered. Im not usually an extended warranty guy, but it worked out this time.

@philsonnenberg6092 25 күн бұрын

I beg to differ a bit. I purchased both my current vehicles used with 3yr 100k warranty. Extended warranty/add on warranty was 100% needed since it was on a 2020 Jeep Cherrokee with the Pentastar. Sure, enough oil cooler went out(not warrantied) however the oil pump was killed also. I paid out of pocket for the oil cooler(upgrade aluminum) but the warranty covered the entire oil pump (minus the $100 deductible, which my shop ate since I paid entire oil cooler cost). Same with my first gen Titan. Knowing the first gen had rear axle problems, I elected to add the warranty also. Six months later rear axle seal went out taking the bearing with it. Turns out my shop found a broken ring gear tooth. Entire rear axle was replaced for $100 out of pocket. Like anything else the consumer needs to be knowledgeable about the vehicle. Including any issues said vehicle may develop. I think both purchases added around $30-35/month to my payment. granted that seems like alot when you think about a 5yr and 4yr lone. However, the Titan axle replacement was billed out to $4200! the Jeep was much less, around $600. In short the Titan warranty has already paid for itself plus there is still warranty that can be used if say the engine goes. They wont cover another axle BUT the remanufactured axle was installed with its owe 3yr unlimited mile warranty.

@marisolrodriguez269 24 күн бұрын

Thank you for your honesty in this industry

@MrDopey32 24 күн бұрын

Definitely great information to know, thanks Ray!!

@Makeme809 24 күн бұрын

They really tried to push an extended warranty on me when I bought my 2016 Grand Cherokee. It was 3 years old and just come off a lease and was immaculate under the hood. It had 36000 miles on it. When I started watching you on U-tube Ray I had no Idea of all the problems these jeeps could have, but luckily with 110,000 miles I've had no problems yet. I do take care of it.

@lesmontgomery6498 25 күн бұрын

The biggest push for extended warranties is the high commission paid to the business manager

@shawnlee3495 25 күн бұрын

Thanks for this information. I never liked extended warranty but have bought some in the passed. I have sent video out to my gang of friends and family so they know and understand.

@wev2344 24 күн бұрын

A relative of mine had an extended warranty and something broke on her car. The maker of her car mandated that that manufacturer’s parts should only be used on the car. Well, the extended warranty company used an aftermarket part and it caused electrical damage to other electronic components. Make a long story short, the car was towed to the dealer and the dealer fixed a lot of unnecessary damage. Eventually, the bill was paid by the extended warranty since they didn’t follow the rules! 😊

@jgill1175 16 күн бұрын

Ray you are spot on with the “warranty debacle” on used cars. The number of times I’ve seems this play out while working at different dealers(all franchise dealers to boot) is crazy. Best ones though are the contracts they’d sell to the customer-then pocket the money & drop it in there “junk drawer”. Finally caught up to our F&I guy-ended up being led out in handcuffs💯🤔

@TXCherokee 25 күн бұрын

In 2016 we paid Mopar for factory warranty past the basic 36,000 mile warranty on new vehicle. Cost $750 to extend mileage to 75,000 miles

@RobNorton 25 күн бұрын

Used to be a Service Writer in a dealership... 1000000000% confirm most of this. I don't know that I would automatically assume that it was always malicious. Everything that came across our desk to get approval from the sales dept had the parts list and all that jazz. Everything was recorded on the ro history. None of this 'disappeared' parts quotes tied to it etc. It is awful to have to deal with these companies calling for approvals / trying to adjust prices.

@johnmarino4085 25 күн бұрын

Thanks so much for sharing Ray!

@patbullard9276 16 күн бұрын

I purchased one of these plans from my local Ford dealer who said that they were one of the best. One month later I had a CAC pipe break( cheap plastic) and the warranty refused to pay because tubes weren’t covered. They renamed a Ford pipe calling it a tube to refuse repair. Fortunately I had put the contract on my credit card and appealed to the credit card company and after they investigated it all of my charge was refunded. That’s how I learned about the fraudulent claims of these companies.

@user-hq5cd9fu4c 25 күн бұрын

I really appreciate your videos !!! Keep up the great informative work

@bagspannaren1410 25 күн бұрын

At a dealer i work in Sweden all our used cars come with 1 year warranty with no extra cost and new cars have 2 years. This is what almost all dealers in Sweden have. But then we have a consumer law that states 3 year right to get faults corrected, the first year it’s the sellers responsibility to prove that the fault is not related to the manufacturing to not have to fix it witch is difficult so you always get it fixed and then the next 2 years you have to prove that it was from the beginning and that is almost impossible.

@SlightlyFrozen 25 күн бұрын

I found out the hard way about these 3rd party warranties. Everytime I tried to use it there was always a convenient loophole that made the repair come out of pocket. "Even though your warranty package states it covers all electrical, THAT electrical sensor is considering the fuel system." "Oh yeah it I only covers the $10 seal, you have to pay for labour as it's not considered drivetrain, so that will be $700 plus tax." I will never buy another one and try to make it so all my friends and family do the same. Save your money and just go to a trusted mechanic. You will most likely still spend less then the cost of the warranty in the first place.

@gerrycarmichael1391 24 күн бұрын

Got burned by a stealership recently along the same lines. Audi 3.0 gasser. Didn’t pick up on the timing chain buzz because the sales person was very careful to make sure the car was left running when they bought it up for me to test drive. If I had had to start it I would have noticed it straight off. Went back two days later and you can guess their response. Fortunately my regular mechanic is an Audi guy but it was still 6 grand out of pocket! Still love the car in spite of the extra cost. Never, ever going back to where I bought it again.

@cengeb 24 күн бұрын

It must have not been cpo audi..manufacturer warranty,or was it a higher miles than what they can sell as cpo

@peterpearce5173 20 күн бұрын

Hi Ray, they do it differently in NZ. The dealer gives you a three month extended warranty but it basically covers "jack". I had a unseen leak in the trunk, it shorted out the board controller for the tail lifters, rang the insurance company and got "sorry don't cover electrical components, engine only story".... $5k later. NZ warranties, not worth the paper their printed on.