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I am glad the cabin crew quickly told the passenger to go back to per proper seat. Good report as always Josh

Josh, you nailed it. AirAsia does not promise the world to us. The vast majority of us will even deplane with a feeling that all expectations were met and more. Unlike the big players whereas we are flooded with skyrocketed expectations, but will find ourselves speechless and heavily disappointed that none of the promises were met, they did not even try.

I don't have a need to fly budget airlines except when I am visiting family in Southeast Asia. Beginning in 2016 I have made multiple trips between KL and Chiang Mai or Phuket, as well as a couple domestic flight between those two Thai cities. I have never had a disappointing experience. The young flight crews have been professional and friendly, but also attentive to safety needs. A special treat for my 12 year old grandson was having a picture taken with three of the crew that were waiting with us at the gate. These three ladies helped make his first Air Asia flight memorable.

It's great to see you complimenting a crew. Please send a complimentary letter for her. Being a cabin crew isn't an easy job. Also being an airport staff isn't easy. It sounds easy and people do have an easy perspective of an airline staff. But the job is quite tiring and it isn't as easy as others think/expect.

Really great video. Great to see such a good crew

Living in Miri, Sarawak, since 2015, we use AirAsia often (3 or 4 times a year), primarily KUL, but also SIN, DMK, and a few times to TYO. We never ever had WiFi service on any flights. However, we agree that AirAsia crews are among the best (certainly better than all the North American airlines; short flights, long flights, always happy about the inflight service.

Ótimo vídeo, Josh. Obrigado por compartilhar.

Great and thorough review! Crew seems to be really lovely and hopefully get the recognition they deserve. Your summary was also really well put in words. Wholesome!

Another awesome video, Josh!. The cabin crew on Air Asia is always pleasant, and Jody is definitely a typical example. Kudos to Jody and the crew. 👍🏽👍🏽 Thanks for sharing

I stayed at the Ritz Carlton last year, I loved where it was located and how friendly staff were. I actually love how Malaysia makes everything so cheap and luxurious to us westerners.

Last year we flown Air Asia Philippines for domestic flights, crew is indeed very friendly. The problem we faced was that Air Asia changed every of our flight (that were booked months in advance) to another time with sometimes not even a day notice, for most of our flights it was not a real issue but for the last from Cebu to Manila it was really problematic. Reaching out to their support did not help at all, had to call Air Asia out publicly on twitter to change the flight to an acceptable time for us.

Thank you so much for making my midweek a wonderful day

Amazing video as always.

Absolutely enjoying all your Colombo based flight reviews!

Good report, Josh. Glad you took time to praise the crew for their warm, welcoming behaviors. Nice of you to single out Jody. Good, thorough review, thanks.

Another awesome review Josh! We need to get you to 1mil soon!

The cost of the meals and upgrades is a massive + on Air Asia too. 16myr is less than £3 or about $4 for Uncle Chins rice. That's about the same cost as a slap in the face on Ryanair..... I've used Air Asia flights 10's of times and never had an issue. Great video as always!

Nice to see a video that’s relatable to most fliers. Good job!

Love your videos, Josh❤ Wish Air Asia the best!

I agree as long as the crew is being treated fair when workers are treated poorly sometimes they can’t just quit and react with less than great service. You do expect great service on a non-discount airline though.

I really enjoy these videos as they are no-nonsense, objective, and entertaining. But I feel as you get more and more well known as someone who does trip reports, more airlines recognize you and give you preferential treatment.

Hi Josh, really looking forward to your new videos about comac in the future! So happy to met you in the airport yesterday!❤

You got me all mixed up what day it was with this midweek drop😆 Another great review!

Josh love your vids , your reports are amazing

I agree with your enthusiastic appraisal of AirAsia’s cabin crew. I lived in Jakarta for seven years until the pandemic and regularly flew between Jakarta and Kuala Lumpur and Singapore on AirAsia. Without exception, on every AirAsia flight, the cabin crew was outstanding,

Love to see U Josh.

Well done Jodi, I hope Air Asia (as well as other airlines) use your performance as a training example

love how you do shout outs to the great flight attendants!

I have flown between Perth and KL at least 20 times with Air Asia X, great A330’s and an awesome flat bead option. They have always been nothing but excellent. Perth to Bali on A320 has also been great .Some of the coolest cabin crew ever👍

I always fly Air Asia when flying around Asia. Great Airline! I don't even know Jody but I am so happy for her! I hope Tony sees this video and sends her a personal thanks for her great work! Once again thanks for another exciting video.

Living in KL a few years ago, I found the train to be the best option from the airport into town. Great review!

I like the video very much Josh keep up the good work

My favourite food with Air Asia: Pak Nassir's Nasi Lemak (typical Malaysian dish) 😍 But they do have many good food options. Really good value for money. Air Asia never disappointed me either. I'm regularly using them between mainland Malaysia and Sarawak, and it's always a pleasure to be on board! PS: KLIA2 terminal opened in 2014 already. However, it took some years for all the shops & amenities to open.

Ritz-Carlton, nice! You made it Josh!

It's great to see AirAsia doing better than a "World Class Airline". It's fantastic to see that AirAsia's food is still as good as before Covid-19 hope AirAsia continues to thrive!

My friends in Asia all recommend Air Asia. Your trip report agrees with their views of Air Asia! Nice one !

Great review of Air Asia

Have always liked Air Asia. Especially like their "quiet zone seating" for a small extra charge

Cockpit crew training has shown some weaknesses in the past. The website is also clear and concise. Luggage and food are clearly displayed. I would love to fly to Germany with this nice crew!

Kudos to Jody and the cabin crew. It's always refreshing to have a pleasant cabin crew.

Vielen Dank für deine tolle Review. Du machst wirklich einen hervorragenden Job. Freue mich schon, wenn ich demnächst zum ersten Mal Air Asia Philippines fliegen werde.

Have always loved flying Air Asia and the well priced food options. I miss the old LCCT at Kuala Lumpur due to the food hall beside it. It was great for some good food while waiting for a connection.

Hello josh & thank you for all your content. I love your videos & thank you so much for saying how lovely Jodi was on your recent flight with air Asia. I’ve been a flight attendant for 27 years for a much loved airline in the uk & we can get missed out a bit. Generally our customers are absolutely lovely & say we will email in to say how wonderful you’ve all been, but nothing ever comes of it. So for you to say that about that crew member made me smile. So thank you . Hope to see you on one of my flights one day 👍👍

I travelled twice on this airline, but believe sardines in a can have more space to move around. Even for low fare there should be leg space for 1m88 person instead of sticking it in the back of the seat in front.

I love air Asia, I've been living in SE Asia for the past 15 months and have had about 16 flights with them. All excellent and only one delayed by only an hour. I'm moving to Sri Lanka next month and they are taking me over too!

I always fly airasia when I go to SEA. The food is actually soo good! I got the plant based prad ka prow and it was really spicy - I love how they didn't make it bland for a western palette

Guter Report, wie alle! Thx

Hey Josh happy to see you on AirAsia again. Their services are very good and their crew are very helpful and friendly.

Air Asia was good on my recent flight from bkk to Krabi. Only one hour yes , but it went smoothly , checked in online so at airport was a breeze , coming back was the same. Quick & efficient , boarding & disembarking was very swift. Will use them again .. 😊

Josh Air Asia looked very nice flight experience great to see with a budget airline. I’m looking forward to your China trip going in your past experiences.😃

Very interesting review Josh, thank you. I had a lot of problems trying to book Air Asia online from outside Malaysia the last time I tried to use them, so I hope that's been improved or simplified. How did one passenger try to claim the emergency row during rotation? Surely she can't demand the whole row to herself? On an absolutely different subject, I see your trusty check-in suitcase is going strong! What brand or model is it? Airlines seem to destroy luggage very effectively nowadays.

Nice review and full marks for giving the cabin crew such a nice response \Dealing with the public in any job comes with its downsides. Regarding your comments on QATAR they certainly have dropped the ball on my last 3 flights so back to SQ which is always a pleasure even if a tad more expensive

totally agreed with your view!!!!!!!!

I flew with Jetstar in July with all the bad I hear about it I was a bit worried. I flew from CNS to DRW and back. I have to say I had zero problems both crews were great. Based on my experience Jetstar gets a bad wrap.

I have mostly flown Air Asia Philippines as well as a couple flights between S Korea and Thailand. I have never had a significant delay which is amazing. It has always been a positive experience, food, service and I always buy the hot seat, 1A! You can't go wrong, at least I haven't so far!

Great vid, Josh. I only wish every one respected their job description, that would make the world a better place.

I am glad to see the experience with Air Asia was good

my favorite too... i love thier meals selection and friendly crew.

I flew to Taiwan from Thailand last week, it was amazing, they've improved so much, not AirAsia I remembered from early 2010s. (Last time I flew was that long ago). I had someone sitting in my pre-selected seat , I was trying to talk that person to move, and a cabin crew stepped in immediately and explained that person to move without a conflict. And yea, food was amazing, I thought they'll go under with covid, but I was wrong, they are back and better than ever.

I have flown AirAsia and for a one hour flight from SIN to KUL, for $75, I got a full service experience. Excellent meal, drinks and yes, I paid for free bag, extra room and priority boarding. Simply amazing for what I paid! Crew was excellent! Simply wow!

That's a good advice for cabin crews

Well well... A good review for our very own AA...

KLIA Terminal 2, previously klia2, opened in 2014.

Omg you’re honestly a beautiful soul

Thanks For The Compliments, I Too Always Enjoy My Choiced Airlines,,,

Lol, mid flight rant, this is the first for me... stay safe Josh..😊😊😊

Good on you, Josh

hi, I would like to ask if when you arrived to your destination, what part of the airplane did you exit, in front or in the middle part ? thanks..

I flew on Air Asia for domestic route all the time it was a great experience. And last time I tried Uncle Chin's Chicken Rice it turns out very delicious with great service. I like the song they played on their airplane when boarding also.

It's one of the few airlines that survived by diversifying during the pandemic. My favourite meal was Chicken Bolognese ( which has sadly disappeared ). Maybe I have been away a while but where has all the AirAsia FaceBook activity gone. It's like a ghost town.

I once bought a row 1 seat, but it was blocked off, and it was up to me to find an alternative, efter the flight AirAsia denied it was blocked. But normally they are super good.

I flew AirAsia KL to Penang years ago and it was a unremarkably great flight.

Hope to one day Fly with Air Asia. Thanks for the review Josh. Greetings from Aruba.

I will be travelling with AirAsia in a week. Hope the flight is as pleasant as yours

Hi Josh, you should do an Aer Lingus review, both short haul and long haul. Had a terrible experience with them recently. I would like to hear about your experience.

Brilliant review Josh, i took same flight in other direction about a month back to Colombo. Always a solid experience AA relative to the starting expectation of course I’ve found! As a pioneer of the LCC model they very much have the business model tried and tested and do a good job at executing it with pace and efficiency, delivered everything i paid for with a good friendly attitude and the flight got away and landed on time. Food is great and everything on the menu is quite affordable. Exit row seat for around an extra $15 turned out to be an excellent decision on the flight and ended up with whole exit row to myself on a pretty empty flight anyway! If i had to resort to nitpicking wasn’t a fan of the hefty credit card fees but oh well i guess they gotta to make/ recoup money somehow!

AirAsia just relaunched flights to Auckland and I wanted to do it but the issue is with their limited food selection given I'm a vegetarian and I can't handle spicy food which both their vegetarian meals are. My friend took them a week ago and he said they sell cup noodles on board which I can only eat so much of those before I clog up my stomach. It's a shame they don't offer more options for people with dietary requirements, I would have booked it if that was not the hurdle

Hi Josh. Very good experience with Air Asia and love the cabin crew that work. I missed my favourite meals in Air Asia, especially the Uncle Chicken Rice, that was delicious. For me Air Asia never dissapointed when I am on board 👍👍

My older sister and I rode on Air Asia when we both went to visited Phuket for 2 days back in 2018.

I just flew Thai AirAsia 6 & 7 September from DMK-SIN and back. Prices were great, attendants were too; but seat spacing wasn’t adequate for someone 188 cm. Especially with a guy in the seat in front of me that couldn’t sit still in his seat and kept bouncing the seat back. Anyhow, I do have a question for you: with most people only with carry-ons, I was curious what is in the cargo hold? When my future flight arrived in Singapore, I saw maybe a dozen sacks of ??? that got off loaded into a luggage trolly, no luggage. Makes me wonder… any ideas?

Best way to summarise AirAsia is that everything is done ala-carte. If you want something extra, just pay for it. But you always get what you pay for and it is usually already cheap enough.

Flying Air Asia but staying at Ritz Carlton 😅Good video!

I flew AirAsia in their 'business class' - Sydney to Kuala Lumpur for under $700 AUD! After flying first with emirates 7 times, Biz Class with other Airlines, and god knows how many economy flights (budget and legacy). I can hands down say they are the best on a cost VS product basis- and so much so, I bought one of their plastic A330-300s onboard. They have so got it right! Other Airlines, including the top Airlines could learn a thing to two from AA.

Thanks for posting this video!! I truly hope it helps people realize you can fly Air Asia with confidence. The crash of Air Asia flight 8501 in 2014 raised a lot of concerns. My personal opinion as a former flight crewmember, is it was pilot error. The pilot should have demanded extra fuel to go around bad weather, even if he was putting his job on the line. I'm sure the airline learned from this!!!

I always fly Air Asia when I stay in Thailand. Bangkok to Chiang Mai, or to KL or into Vietnam. For a budget airliner they sure offer the best service most of the time.

My nephew and niece taught English in China. Also CN tower in Toronto used to be the tallest at one time.

i assume airasia kept their a320 up to 20 years of service since a lot of my previous flight with them consist of plane age 15 up to below 20 years old. a lot of old a320 are with airasia indonesia and most of the new one joined airasia malaysia.

HI Josh Another great video well I have never travelled on Air Asia they seem to be the best of the Low Cost carriers. From what you have said that you had a good flight and the cabin crew looked after there customers. Everybody does expect good quality of service but it all starts from the top well where staff are treated equally and respected but you can also look at the people who do the job a lot of people love to this because the get they can travel to lovely places stay in top hotels and get all the perks as well I bet you will find a lot of them in someways have no interest in a career with the airline and will just moan I bet some of them could not care who the passengers are to them they are just people . So tell me Josh on all your travels how many people have you met who are really interested in what they do I think you will find this quite alarming. Anyway have a great time on your next venture.

You remember when the Petronas towers were the biggest? Last time I was in Kuala Lumpur they hadn't been built! (And yes, I love Air Asia too - the crew are the best there is)

As a long distance LCC (over 4 hours) Scoot generally shades Air Asia but they're close. Under 4 hours and no one in the seat next to you like you had LCC's are the way to go. AA try to turn their planes around quickly. Keeps prices down but as the day goes on delays become more likely.

I flown with Airasia and it's Indonesia Airasia. Indonesia Airasia is the airline that i've flown the most when i was young because i've flown on it 4 times and the last time me and my family flown on it was 10 years ago and let me tell you, the service is excellent even the food is very good👍.

I fly thai air asia multiple times a year and never really had a bad experience. The only issue was an employee in Phuket airport. I don’t blame her for not knowing much about insulin pens. She asked a supervisor who then said no problem.‘, you can leave it in your carry on. I also showed her that pens had no needles attached 🙏

Had a mixed bag of Emirates flights over the last week Josh… Would be interesting for you to do a 2 leg return flight (4 flights) within a week and compare the inconsistencies as a matter of interest…

Superb! Even I prefer Air Asia only when it comes to Budget Carriers.

Shouldn’t the exit rows be occupied by at least 1 passenger at each exit? I thought this was regulation?

Hey Schalker (mein Beileid ;-) Deine Videos sind toll, mach weiter so.

Always fly flatbed when flying Sydney Asia & never had a bad flight with Air Asia.

Air Asia for sure

Recently flew AirAsia from DAD to CNX with wife and 4 yr old. Good flight experience. On time, reasonably comfortable for budget airline. Good food and choices. My only beef is their online reservation system. extremely clunky, kept crashing, and when I eventually did manage to make a booking, it refused my US credit card. I called my bank and they removed all “security blocks” on the card and it still was not accepted. I eventually had to make the booking through a third party online agent which accepted the card no problem.