Do not update you won't have key features. They're making us a beta testers. It's a total mess
@sonos2 ай бұрын
We hear your valuable feedback on the improvements we've made to enhance your experience and where we fell short, and are working to address them as quickly as possible. Features will be reintroduced and available over the coming weeks while we fix bugs and performance issues. Please continue to update your Sonos app in the iOS and Android app store to access these upcoming changes. More here 🔗 bit.ly/4atNKiv
@SencessАй бұрын
@@sonos trying to make a list since one month now, fyllowing the guide but its not possible since the que wont show.
@heikoliegmann19 күн бұрын
Still broken. Nothing works in this nightmare app. I am eagerly waiting for a new company to jump in and create an app that would at least save my (significant) hardware investment.
@gjms3 ай бұрын
DO NOT UPDATE! they removed access to NAS servers! Alarms and more! Most likely they will make you upload your music to their own cloud and then nickel and dime you for accessing your own music from your own home!
@LDMTX63 ай бұрын
Great! A confusing interface and tons of new bugs. Well done Sonos! 👏
@wr3ckx3 ай бұрын
New/updated app is a total mess. Cannot find most of my speakers in the ecosystem and plays in isolation where I can’t control speaker volume, skip or stop… I switched from Bose to Sonos for this very reason. And now Sonos too? How do I revert to the previous app? TOTAL MESS!!!!!
@caipi36253 ай бұрын
I cannot recommend the update at this faulty stage and I don't understand how Sonos can release something like this. The entire system is now running extremely slowly and unstable, important functions are missing: There is no alarm anymore, the sleep timer has also been removed, playlists are often not displayed, no volume indicators on the main screen, NAS cannot be integrated anymore, and the connection to services like TuneIn doesn't work at all. No more skipping back and forth within a track, no in queue-function, album covers disappear, favorite lists cannot be sorted, all components are repeatedly not found and therefore cannot be controlled anymore. The hardware buttons of my device are also non-functional, and nothing is displayed on the lock screen or dropdown menu anymore! The result is a largely unusable system. We are not your beta testers, Sonos! This update delivers the same flaws in a new package and on top of that a dozen new ones! Unbelievable... wow...!
@tjsongman3 ай бұрын
Disgusting update! Fix ASAP! All the things people are shouting. Who the heck decided which features to add/remove. CLEARLY they didn't get the advice from paying customers! All of a sudden I have a $7K sound system in my house that is 1/4 as useful as it was before the update! Infuriating! No alarm access? Worse playlist management? Like I can't simply add a new song to an existing playlist? WTF? 🤬 You say the new update gives you "Complete control...", yet quanrifiably it gives me LESS control and only limited options.
@Keyboardnut993 ай бұрын
It’s a complete mess
@rw755433 ай бұрын
DO NOT UPDATE ! I wish I had been warned about how totally unusable this new app is. Sonos, please listen to what people are saying and allow your customers to revert to the S2 app.
@simontillotson59813 ай бұрын
SONOS, you need to address how bad this is ... courageous is not the word!
Such a botched update release. Why so much marketing for something that would just piss us off and regret it. With this much of a push, it seemed like it was going to be a home run to update. I definitely lost trust with Sonos.
@murphyausbremen77443 ай бұрын
Do not Update! This app is a mess and missing so many basic functions that it can‘t even be called „Beta“. Need sleep timers, or alarms, or editable playlists, or want to play local files from your network? Well, Bad luck! All removed or disrupted. …and lets not start to mention the loads of new faults like not editable WLAN settings. Who would need that on a wireless product anyway… Go call or mail the SONOS support and tell them what you think of such a great job.
@davidshack27683 ай бұрын
I gotta say as bad as this update is (missing features, buggy, awful organization...) I'm impressed with how many people Sonos has appeared to pay/barter with for good PR. Nearly every youtube video and article is positive (overwhelmingly so), the comments are not at all in line with the "unbiased" reviews lol. My personal experiences are def more in alignment with the comments.
@thomas23brown3 ай бұрын
i regret updating…
@Solidariity3 ай бұрын
Same
@rw755433 ай бұрын
Me too
@Solidariity3 ай бұрын
My alarms still ring but I have no way to edit them for now
@thomas23brown3 ай бұрын
@@Solidariity same!!!
@supercadcc22 күн бұрын
Same
@littledog58375 күн бұрын
Please bring back the previous version of the app 🙏 My patience is running out.
@macbec30213 ай бұрын
Sonos had issued a Beta version , do not update. Sonos is kidding us.
@joedauer29 күн бұрын
"15 clicks is better than 2!" - Sonos Product Manager
@earldog123 ай бұрын
I wish I would have come here BEFORE updating to the new app. New app is terrible, do better SONOS!
@paulbaker28683 ай бұрын
Mine crashes out all the time, search is ruined. It’s horrible … can I revert to S2 please? That worked … this is junk.
@kennynatalie44482 ай бұрын
Please explain how the new app is faster easier and better? It’s slower, crashes and doesn’t work frequently and has less features.
@likhan.ghosh.3 ай бұрын
They had all the ingredients to make the perfect Shepherds Pie….. but they decided to make it with dog meat.
@DJAllex2313 ай бұрын
We need a fix Sonos, what’s going on
@caipi36252 ай бұрын
What is the point of gradually reimplementing all the missing features if the app (June Version 80.03.03) still doesn't work? Terrible performance with up to 10 seconds delay (volume, playlist, startup, etc.), components constantly crashing out of the system (stopping only possible via hardware buttons), app freezes, TuneIn still very buggy with numerous contents not accessible, NAS integration still not possible, wake-up radio station disappearing from the system, no volume indicator, no widgets, no control via lock screen, no control via status bar (despite enabled notifications), and much more... Sonos, please finally provide your customers with a rollback to the old S2!
@caipi3625Ай бұрын
Catastrophic!! My system does not work any more!!!
@ann-kathrin68173 ай бұрын
This app is so bad it’s reason enough not to buy sonos. Don’t update if you were planning to use alarms as they don’t work in the updated version. Seems to be rocket science.
@bincvburen3 ай бұрын
It’s hidden under the settings icon in the corner > manage (small at the top) > alarms 🥲
@velavelacp3 ай бұрын
Alarms and timer don’t work in the new app but in the next update 😢 see manual
@NA-yg4pt3 ай бұрын
I no longer have access to my own music base on a 2009 Mac Mini that runs on EL Capitan…
@Denchanter3 ай бұрын
I still can’t play Tidal on multiple speakers 😢
@Kjam8703 ай бұрын
Fix so we Can use the old app!!! This is a disaster !!
@yaocsg3 ай бұрын
I can't set alarm n fade like the previous version😢
@gustavoszulansky63683 ай бұрын
BRING THE OKD APP BACK, you Sonos thieves!!! It is downright immoral and reflective of a rotten corporate culture at Sonos that they try to push new product (headphones) when they have just severely downgraded the functionality of their expensive existing hardware by releasing a botched new app. BRING THE OLD APP BACK!!!
@the_jerbearz7793 ай бұрын
I’ve gotten 6 calls today about problems with people’s Sonos with control systems :/ not cool Sonos
@mikeelkios4363 ай бұрын
Thanks for making my one sl set sound like a speaker eq with a smiley curve . Bass ,treble and now recessed mids . Good one Sonos besides everything else wrong with the app
@svenb92403 ай бұрын
Please release an update with the bugs gone! 🙏🙏 My Sub Gen3 won't connect no more. The app crashes all the time when i try to connect with it...
@KreeftenOesterTV2 ай бұрын
How awfull, my strongest advice to Sonos (marketing)management: go away, you've failed
@richardreed5798Ай бұрын
A catastrophic experience with this new app….all the features that made Sonos a delight to use have gone. An utter disgrace.
@Wh0CaresAnyway3 ай бұрын
it's a promoted junk
@nag33rom3 ай бұрын
Worst piece of software ever..... .shame on Sonos for releasing such a piece of junk!!!!!
@NyteMyre4 күн бұрын
I like the update. But then again, i only use the app to configure my Roam. I do everything else from Spotify
@simontillotson59813 ай бұрын
AVOID THIS!!! DO NOT UPDATE!!! Massive downgrade.
@phillh203 ай бұрын
total disaster, full of bugs and missing basic features. DON'T UPGRADE
@hans-peterschmid77493 ай бұрын
The badest experience ever ... 😑😑😑
@bradleycotten73862 ай бұрын
How can they be so stupid? Did they really think people wouldn't care about all the missing features? I hate this update. I'm really regretting buying these speakers. I'm sure they are losing a lot of customers over this pathetic update.
@ZG74533 ай бұрын
There is a workaround! I updated the app on my phone and messed up my system, but the S2 app on the iPad still has full functionality on the same Sonos system. If you are lucky enough to have another device with the S2 app, you can re-gain the functionality of your existing system. The issue is the new app not the products itself.Bad decision on Sonos's part to roll out the new update like this, an optional S3 app would have been a much better option. The should face a class action lawsuit.
@leonidas2930Ай бұрын
You cant even set the beam up with the sound code its does not work on my new samsung s24. What a DISASTER
@Sebastian_Sch92Ай бұрын
I want to listen to music from a mobile device (Android) on my Sonos Soundsystem via app ,without Bluetooth
@daibhidepaor3 ай бұрын
DON'T BUY SONOS. 3K EUROS DOWN THE SWANNY,,WISH I COULD GET MY MONEY BACK. DON'T BUY SONOS.
@MyChannel--3 ай бұрын
Dislike, the app is terrible
@thomasdelfs3 ай бұрын
What are Sonos doing, this latest release is a joke, totally unusable. Obviously UX not their priority for this, I mean did they even do any QA? Definitely not buying anymore Sonos products until they fix this or at the very least acknowledge they messed up and roll back to previous version!
@tylergreco13 ай бұрын
TRASH UPDATE. WARNING TO ALL
@gnystrom132 ай бұрын
You lie and have yet to respond to your huge mistake. The "new" app stinks, just ask your Customer service people.
@hxdxoyxkxh6477Ай бұрын
faster easier better and disaster
@SencessАй бұрын
Ive been trying to make a playlist since one month now, but its not possible. The function is locked to the que list and the que wont load. Sonos is blaming my connection. Its not my wifi... my wifi connection is superb. The new sonos app though is pure feces.
@penchiselcamera3 ай бұрын
Apple Music Hi-Res Lossless support included?
@markgriffiths4093 ай бұрын
Really clunky Sonos! Even just trying to select tv volume when you have been playing music on a different group of speakers!! Not smooth at all - you have to go to the main drop down and see all speakers, then select the arc. Intuitive? I think not!!..
@JamesHardaker3 ай бұрын
What a mess. Liars
@kosmosbos2 ай бұрын
My anger levels have been nothing but rising since the latest update. It's as if they devilishly enjoy taking away base features and making the whole experience even more sluggish and unresponsive. How did I ever get myself talked into investing in this brand...
@JMxx62042 ай бұрын
This has been an absolute disaster. Complete car wreck of an app.
@RYN9882 ай бұрын
Shame on you
@mikkelthomasjensen2604 күн бұрын
This update is the worst ever. And three months in, you still have not fixed it. I have spent a significant amount of money on sonos hardware, but I will never but anything from you guys again. Treating customers like this is totally unacceptable.
@GigaKyle-tz8jk3 ай бұрын
Your app is hot garbage, and that doesn't even cover all of the functions you removed.