lol, I thought he looked familiar

@@smileyboi1205 it makes sense when you think Gus Fring is the Sonos Voice actor. 😂

What's the name of the song on this advert please please please

@@TheFusedplug ‘Listen’ by Chicago - From their first Album, ‘CTA / Chicago Transit Authority’

Why?

I had the same issue but my old tv has arc instead of earc and o found out the cable tv box was the issue, there is one pin I the HDMI connection use for controlling the volume or else using just one controller and the cable tv box was messing that up, it sounds weird but it is true

No it sucks that’s why

@@Hellyaman when I see this kind of comments it makes me think people haven't even tried it

That's a you problem. Sonos has a customer support number. Maybe try that first. 😂

You have Wifi with Sonos soundbar.

@@Zetura a soundbar wont make headphones magically have wifi, also at launch it only supports Arc

yeah ...wtf ... like how am I supposed to use it with my LG tv or apple phone

@@richardtaylor5607 they are connecting together with proprietary WiFi !!!

@@rajendrabiswas bluetooth…

I understand. I wanted that as well. But to be fair, Sonos gave those details beforehand. It is specifically mentioned in the product page, the user guide and explained to the press during their presentations. Well ahead of the release date that is next week. Concerning not supporting wifi and only using bluetooth. TLDR .. It's simply impossible to do that. No one has been able to pull it of. This is where expectation hits with technological limitations. Sony, Bose, Apple even Google. All their headphones are bluetooth only. You would think that with Airplay and Chromecast both Apple and Google would embrace wifi in their earbuds and headphones. But they haven't. Wifi is simply too demanding on battery and so far all of these companies consider the battery penalty too much. Gaming and office headphones often connect wirelessly to the source device with a USB dongle. But even in this case, the headphones are isolated from your home wifi network. Again, the reason for this is that current wifi implementation is too demanding. So it won't solve the issue for us. In short Home WIFI connected headphones do not exist nor will exist until wifi power consumption is solved. (its one of the priorities of future wifi) But still Sonos implemented a workaround. The headphones have a module that connects directly with a Sonos soundbar. Similar to how headphones connect to the source device with a USB dongle. Thus, letting us take advantage of the most likely feature we would use anyway. And that is sending audio from our Sonos devices to the headphones. I've been checking a lot about this. Qualcomm Snapdragon Audio will soon use BT + micro wifi solution but it will require a chipset on your phones and it won't solve the issue since the headphones would continue to be isolated from the wifi network. It will only help achieve high-res lossless audio and low latency on mobile phones. Likely Apple is working on an audio chipset for upcoming apple headphones to address the now considered low audio quality in AAC codec. But you can bet that whatever solution they come up with will be locked to Apple ecosystem. One of the key advantages of Sonos is precisely working relatively well across these other ecosystems. In practice Sonos solution, despite its compromises is the one that works better across devices and ecosystems. For instance, the Sonos Ace are the first headphones to support Dolby Atmos spatial audio with head tracking on both Android and Apple devices. Sony is locked to Android. Bose uses it's own audio virtualizing solution that doesn't support Dolby Atmos. Finally, the Sonos Arc works as a hub for any source, be it our Apple TV, your Xbox, NVIDIA Shield will provide Dolby Atmos + head tracking to your Sonos Ace. Something that is simply not possible to achieve with any other solution on the market. So even if on release date your Sonos soundbar is not supported, you are better of with the Sonos Ace then anything else available now or likely the near future. Yes the Wifi situation sucks. But that's a limitation of traditional wifi that was not designed for smaller lighter devices like headphones and earbuds. We need to wait for reviews and hands on experience to see how the Sonos Ace sound and compare with others in ANC and other aspects. But other than that, they made the right decisions considering current technological limitations.

Beam functionality comes with a later update as mentioned on the product page :)

I hear you. But you would acknowledge that the headphone market is already fully saturated, and by the big players like Sony, Bose, and Apple too. The market fit for Sonos has always been the “smart home” concept applied to sound - having to strap headphones on your person literally undermines the Sonos ethos. Just my 2 cents.

@@NateTrump2010 I agree the hp market is packed now, Sonos has to do good to find a place with the big players and if on top of that offers unique features the better for the consumer. I'll have to try sound quality, battery and performance overall to determine if the product is worthy, it seems to be Worthy but I'll have my own judgement once I try them myself

These are Sonos headphones which should have basic functionality to integrate in to Sonos user's existing home setups. But they don't.

I’d heard they are seeing sales on their home theatre products dropping off so they need to enter the wider headphone market, even though it is quite crowded already.

Yes Sir, I’ve heard that too. But where is the sense in it? How will slow sales in headphones remedy slow sales in home theatre? But no one asked me. 🤣

@@NateTrump2010 senior leadership in Sonos clearly think this will help them. Who knows, if they really are good then they may take some share away from the big players.

Honestly, I love Sonos and I trust them enough to where I’d get their headphones as well. I haven’t had any complaints tbh.

We expected WiFi, so they could act as a Sonos zone. We also expected a controller app that wasn't completely ruined by its recent update...

That's a very good question, but lf both people are watching the same thing you better of using the sound bar thou

@@reubenbermudez8388 Sonos replied and said they don’t support this feature yet. It’s useful if you are a couple and watching a movie together and your children are asleep. This way the movie can be load and not disturb them.

No. Somebody asked this on their Instagram and they said nope.

Sonos engineers should do the same so they can get half a clue what real quality is.

Hi there. At launch, Sonos Ace will work with Sonos Arc as our premium home theater experience. We look forward to rolling out support for additional soundbars soon. In the meantime, Sonos Ace supports lossless tracks and spatial tracks available in Dolby Atmos or Sony 360 Reality Audio from Apple Music, Amazon Music, Tidal, and Deezer. To hear lossless audio, customers can use the included 3.5mm to USB-C cable, or can listen via Bluetooth with an Android device that includes Qualcomm Snapdragon Sound AptX for lossless.

@@sonos I am a movie person..so any chance I can still get a spatial feel or dolby when watching movies through blutooth connection on my LG Tv? I mean like Netflix and prime video ?

@@sonos may I also suggest that you guys can come up with a baby affordable atmos receiver only for pure audio to sync with ace..instead of huge sound bar ?

According to people whose NDAs are up today, the noise canceling is noticeably worse than Bose and AirPods Max

You don’t need these you don’t have to buy them I’ve had Sonos with my beam for years I’ve been using it with wireless headphones and earbuds think about it how do you connect it you don’t have to use theirs I did mine for 80 bucks save the best pair of headphones in the best connection

Hi Peter, sorry for the frustration. We’d like to help get you back to seamlessly listening on your Play:5. Can you confirm if your Play:5 is a Gen 1 or Gen 2? If it’s Gen 1, we recommend downloading the Sonos S1 app to listen to your system. And if you have a Play:5 (Gen2), it should work with both the latest app and S1. Keep us posted!

@@sonos I have 2x Play 5 gen 2. They are not showing up in the app any longer after the update. I’ve been trying to add them multiple times. It says something like “Your play:5 has been added, but may not appear in the system tab. If so, unplug the power cord and plug it back in to finish the setup from the sustem tab”. Tried 20 times with both speakers, still doesn’t work! Also can’t connect through the 3.5mm cable, so absolutely useless at this point

Unfortunately, wifi headphones is not possible at all. Be it from Sonos or anyone else. Simply put, current Wifi technology was not designed for this. It constantly broadcasts information across connected devices and drains battery fast. That´s why no one has done it. All we have is BT and workaround solutions to do a direct connection between headphones and source device. Like office and gaming headsets connected to a USB dongle on PC. Or in Sonos case, a direct connection between the Sonos Ace and the Soundbar. Qualcomm is working on a solution to use BT + wifi but it has similar limitations. It will use wifi to give higher quality audio and lower latency. Not broadcast the headphones to the network. kzfaq.info/get/bejne/Y7yFZZRhv-CVeJ8.html So even for these upcoming solutions, you won´t be able to create a separate Zone for headphones. But no other headphones do some of the things Sonos Ace can do. Such as spatial audio + headtracking from any source connected to a Sonos soundbar. (unlike Apple and Sony that only work with specific services or devices). Support for Dolby Atmos and headtracking on both Android and iOS. (Sony only works on Android and Airpods Max only on Apple devices). Also you get the best audio codec for Bluetooth. Aptx Lossless.www.soundguys.com/understanding-bluetooth-codecs-15352/ That requires connecting to a device with a Snapdragon audio chip. But at least there are USB dongles for that. Like the eppfun LE Audio USB C Bluetooth 5.4 or the FMA120. One thing Sonos does as well. It let´s comments section open. IF this was Apple, Google, Microsoft and like Sony, this video would have comments disabled. :)

@@user-dh6kg3kg7f Interesting to know. Thanks for the info 👍🏻

Do you know already?

Sadly, no.

You'll soon get an email telling you your lack of response email is a better customer experience than you would have had if you'd had an email response

Thanks for pre-order the new Sonos Ace. Pre-order confirmations may take a day or so to get to you. In the meantime, we recommend checking your SPAM folder, too, if you haven't already. Feel free to also reach out to our sales team so they can help look into your order details: www.sonos.com/contact

Hi again! We wanted to check back in and see if you've received your pre-order confirmation. Keep us posted!

Listen - Chicago

Right behind you!

Yes it does, but with Sonos Sound bar.

Does any other brand do wifi that cost less than 1k

lol broski just look at how they "borrow" the headband design from one competitor, ear cup from another, the overall design from another and piece them together.... I highly doubt if they have any creativity. so of course their marketing people will have no comments with the ad when the ad agency came up with it. 🤣