If you're experiencing a black screen on your Toshiba Android TV FireTV, you can try the following troubleshooting steps:
Check the power source: Ensure that the TV is connected to a working power outlet and that the power cord is securely plugged in. Try using a different power outlet or power cord to rule out any power supply issues.
Power cycle the TV: Disconnect the power cord from the TV and wait for a few minutes. Then, plug it back in and try turning on the TV. This can help reset the TV's internal components.
Check for standby or power indicator: Look for any signs of power, such as standby or power indicator lights on the TV. If there are no lights or they are not responding, it could indicate a power supply or internal component issue.
Adjust the display settings: In some cases, the TV's display settings might be causing the black screen. Try adjusting the brightness, contrast, or picture settings to see if that resolves the issue. Use the TV's remote control and menu options to access the display settings.
Check the input source: Verify that the TV is set to the correct input source. Press the "Input" or "Source" button on the TV remote control and cycle through the available input options to ensure you have selected the appropriate one for your desired device.
Test with a different device: Connect a different device, such as a gaming console or DVD player, to the TV using the same cables. If the external device displays properly, it could indicate an issue with the Android TV's software or settings.
Perform a factory reset: If none of the above steps work, you may need to perform a factory reset on the TV. Note that this will erase all personalized settings and data on the TV, so make sure to back up any important information before proceeding. The exact method to perform a factory reset may vary depending on the specific Toshiba Android TV model. Consult the TV's manual or contact Toshiba customer support for instructions specific to your model.
If the issue persists after trying these steps, it's recommended to contact Toshiba customer support or refer to the TV's manual for further assistance. They may provide specific troubleshooting steps or advise on the need for professional repair.