My friend, I commend you and your work. I followed your directions, leaned the washer over and found the paperwork, ran through the tests, found the latch wasn't working, got a replacement on Amazon, and fixed the machine less than two minutes after the replacement arrived. Thanks, from a worried homeowner.

Thanks, buddy! You're the real MVP. You just saved me $85, and two days to make it out here, for someone to tell me what this 15-minute video covered in a clear, concise, and easy to understand way.

Yep that's what happened to mine. I broke the lock latch trying to force the lid up enough to stop the drum when I needed a pair of clothes in a hurry and didnt want to wait ages for it to slowly stop turning. Some safety features are important, like safety glasses around power tools and saw blade guards but I'll take an older washer that lets you just open it when you need to any day over all this overly safe new crap.

OMG !!! My washer wouldn't drain and wouldn't lock or go on again for any cycle. Kept making clicking only sounds. All I did was apply the first tip of the counter clock wise turns. And it now works. Thank you. You are the most efficient easy to follow trouble shooter.

Thank you so much for this video, I am a 62 year old woman and I managed to fix my washer because the lid lock was not working. I ended up using a screw driver to get it to function and it drained completely and everything is in the dryer. Thank you again!! Debbie

Man, I'm about 20 seconds in to this video, and I stopped it to say: in that short time you have already answered a question I've literally been searching for for about a week. Where can I get the schematics. I knew they should be on the machine somewhere. So thank you, even if that is the only thing I'm gonna get out of this. I'm sure as I'm about to return to the video that you will teach me more than that.

Your enate ability to patiently explain the trouble shooting process saved me hours of frustration and 100's of dollars. Thank you sir 🙏

Absolutely the best video on diagnosing your ge washer issues that have the green led lights that run across the top, step by step diagnosis to the tee and locating the diagnostic paper work taped to the inside wall at the left rear of the machine towards the back if your looking at the machine. I located the paper work on mine thanks to you and followed the instructions step by step and had the same issue with the lid lock. My machine would fill but not start the washing cycle. I removed the switch and it had the same issue as yours... ALERT ALERT ALERT, I bought a new switch from a local appliance parts store and was informed that you can not buy just the lid lock switch only, YOU HAVE TO BUY THE ASSEMBLY WITH THE SWITCH MEANING THE WIRING HARNESS AND THE NEW LATCH, ITS ALL A NEW KIT OR THE SWITCH WILL NOT WORK, YOU NEED THE WHOLE NEW KIT....and install it, its really easy to do, if you youtube the rent-to-own video on replacing the lid lock on a ge or hotpoint washer these guys go step by step through the process, it was so easy and it worked, my machine is running normally now thanks to you and the guys at rent-to-own, thank you , it was about 75 bucks for the kit, I didnt want to wait for amazon or ebay or appliance parts co online, but get THE WHOLE KIT IF YOUR GOING TO CHANGE YOUR LID LOCK SWITCH, was told by many people in the appliance industry that this should have absolutely been a recall on this particular switch by GE since tens of thousands of recently purchased machines are having this issues which forced them to redesign this switch...

Thank you So much for posting this video… we have the same exact GE washer and had the same exact problem… (washer wouldn’t spin because lid would not lock)….. After watching your video I noticed that the lid lock button wasn’t lighting up anymore like it used to after filling with water, so instead of doing all the test, I simply felt the switch to see if they we’re both springing back, but just like yours one was & the other was broke… I l ordered the replacement part on Amazon for $13.00 & it came in the next day… Washer Fixed! THANK YOU SO MUCH!

Thank you so much for this video! It was so cool to go through the diagnostic procedures, identify the same problem you used as an example, then we were able to fix the spring that had a problem within the switch, plug it back in, and then it totally worked!! Thank you again for giving us the tools to be successful!

WOW, I'M ABSOLUTELY BLOWN AWAY, I HAD ZERO IDEA, THESE MACHINES HAVE A SELF DIAGNOSTICS FUNCTION, THANK YOU SIR, I BELIEVE NOW I CAN FOLLOW YOUR PROCEDURE, TO REPAIR MY WASHER.! GOD BLESS YOU SIR..!!!

Thank you soooo much for posting this video! My GE top load washer that's only 3 years old stopped working mid-cycle. I was able to determine that it was a problem with the lid lock. Ordered the part and now my washer is working again!! This saved me well over $100 service call for such a simple fix. Thank you sir!!

Thank you so much! Because of your video, I was able to find the service mode manual under the washer, understand how to use it, and diagnose this exact problem with the lock. I ordered the part immediately and 3 days later was able to install it based on your next video. A service call alone would have been $50-$100 and no telling what they would have charged for part and labor. I did it for less than $30. You are a blessing!

The best video hands down on how to troubleshoot and use the diagnostic graph for these washers. Thanks.

I have watched so many diy or how to... If you were not a teacher ... You missed your calling. Thank you for your help I just fixed my first broken appliance ever , 💕♥️

Thank you a lot… you save me from buying another washer this is what’s all about helping out and taking the time

Hello, I just want to say I have never repaired a single thing in my life and this video helped me diagnose my issue, and your other video helped me replace it. Thank you so much. 36$ fix when GE wanted 100$ just to drive to my house and diagnose

MAN I WATCHED LIKE 20 VIDEOS, did the diagnostics thing (got a 1, 23, 31 and for some reason a 55) then i watched your video… i had the exact same problem as you and it was easy to fix… thank you.

Thanks for this video, it helps to see how to use this function. One issue I saw with the Pressure Sensor test you did, you have to let the test run longer and as the water level rises in the tub the LED's will turn off as each pressure level (Representing higher head pressure/water level) is reached. If the pressure cannot build up it will indicate a leak in the system and could be why the unit will not agitate.

thank you! we have had the washer for five years and all of a sudden, it didn't work. found the paper and found the lid switch is bad. quite simple. good!

I bought the same machine today off craigs list for $75.00. Got it home cleaned it and hooked it up outside my garage and ran a small cycle. Worked great, moved it to the laundry room and had to exteded the drain line and went to test the drain and I could hear that lid switch bumping on and off and the machine would not start the drain cycle. I checked out that switch and no joke my switch has the same problem with same spring loaded terminal.Atleast it was only $75.00! Thanks for the great info!

Thank you so much for this video! I ended up having the same problem with the lid lock and your step by step video saved me so much time and I didn't need to hire someone just to do 5 minutes of work. Going to order a new part tomorrow and hopefully everything works out fine. Keep up the informative videos, they are so helpful!

Thanks, been working on Appliances since 96, its amazing how much i have learned frrom You tube. Although i have to hide from my customers when looking at you tube!!!

Thank you thank you!!!! Exactly what my problem was. I just followed your easy instructions as you went along. Saved me $800 and it felt pretty damn good to call my husband and announced that I had fixed our washer! He was ready to go washer shopping this afternoon. Thank you again!!!

Never thought that a frickin washer would be so technologically complicated. Thanks for your vid either way.

Your tutorial was very helpful. I am going now to diagnose my washer. I feel confident that i can figure out my lid lock problem. Thank you

Thank you! You saved me so much money! I'm sure I would have been charged a lot just to come diagnose the problem. Very easy to follow!

Thank you! You saved me the $85 service fee plus a parts markup. I finished this repair in 20 minutes with diagnostic.

I have a ge different model changed the lid lock switch turn it back on and had codes. Best video to learn how to test hands down

You are the best! After searching through so many videos, yours is the one that was clear, concise and to the point! The only one that was actually helpful. Thank you so much!

Thank you SO very much!! We all depend on this machine and you just saved us a bunch of money in a tight economy.

Literally was step by step the same issue I had. Saved me a bunch.Thanks a lot!

best video ever!!!!!!!!!!!! More of us geeks need to know how to do service mode testing. lousy lid switches on these GE washers

Dude! This is exactly what my machine was doing - and the reason - broken lid switch - just like yours. But since I really needed to do laundry today - I took the switch apart and with a bit of super glue and tiny piece of card board for a backer - I was able to get it back into operation. If /when it fails again - then I will order a new switch. Thank you for the great video :)

Same washer, exact same issue. I was able to run the tests before I even had coffee this morning - so THANKS!

Probably the best video I have watched in a while. You can take the switch apart and engage the coil part of the switch and it will run until you get another switch. Caution the door doesn’t lock so don’t open lid or leave lid open while in operation.

My GE Washer had the same problem. Thank you for the detailed video. #singlemom# trying to do it all

Life saver and pocket saver. The wife just wanted another new machine and we really just got this one ☝️ THANKS 🙏 Mine was the switch also.

Thanks for uploading this. I actually opened up the lid switch housing on ours, and the part that broke inside was a _tiny_ piece of plastic. Honestly, it almost looks like it’s deliberately designed to fail (possibly an intentional weak point?). I feel like I could superglue it back together and it would work better than it did before lol

You helped us get our washer back up and running this evening. Truly appreciate your time and excellent information. THANK YOU

I had that lid lock switch go bad. Luckily I found a OEM switch, because factory put out a repair/replacement kit that eliminates the original switch type. I did come here to find out how to run diagnostic sequence. I found the chart, but was confused on process. Thanks for demonstrating.

This helped me fix my washer for the cost of a pump. I am not a handy person, and it was easy.

Thank you mister I was having the same problem so took off my switch after watching your video and i have the same exact problem with mine. I almost went out and bought a new washing machine but thanks to you I just ordered a new lid switch. thank God for people like you that take the time to post helpful videos on you tube. When I get my new switch I will let you know how it goes. I did not know about the paper underneath either to preform diagnostic test . Thanks a bunch and God bless.

Thank you! This is why youtube is amazing for DYI.

Well this video was the best i came across i must be stupid because i found and looked at the chart and didn't know how to decipher the code lol 😆 i can go through the stuff now (ty) but i still get lost in the sauce somewhere along the way retrying later

Thanks for the tip on locating the "secret decoder ring" document to explain how to use the diagnostics.

Thanks sir, nice video. I have the same washer and it was stuck in drain mode where the drain pump kept running. I un plugged the washer and plugged it back in, however this guy did not resolve the issue and the drain pump kept running. I could not select a wash cycle either since all of the front panel LEDs were blank. I followed your procedure to go into diagnostics mode and and came to the part of the test were it gave the option of resetting error codes and that solved the problem. After doing that I was able to select wash cycles and it was working properly. For those folks who asked how to bypass the lid switch, that can be done by simply taking the wires off the switch and shorting them together, either with a crimp connector or a twist marrett connector. I would not recommend this though since it's better to put in a new lid switch. My washer is 5 years old now and this was the first issue I had with it. Resetting the error codes solved my problem. I would have to say this is one of the most reliable washers I have owned. I don't like front-load washers due to the mould issues with the rubber seal around the door. Thanks again.

Thank you, thank you, thank you. All the other videos on GE washer troubleshooting were of very little help. This one was clear, complete, well presented...and solved my problem. Perfect. Keep it up!

Thank you!!! I did every single step and after i tested all the steps I pressed the start button and the washer started working. Not sure what was the issue but it work..

Thank you very much for a well spoken and informative video. You have put some groceries in my family’s mouth, with the great savings. Have a wonderful day!

Thank you!!! Just order a new lock....Will be here tomorrow!!! Just cancelled my service call that would have cost $150....Praying that is the only thing wrong!🙏🤣

Thank you so much! With your help, I was able to fix my washing machine by myself. So happy!!

Thank you for this! I ordered a new part , followed the steps, except for when you texted the lid lock my rinse light flashed with the lid closed and with the lid open the lid lock blinked. Not sure what’s going on with it . But this helped me get further than I was

9/29/2023 Drive belt was fine on the customer's GE washer. Lid switch seems to be the problem, so I went to the local appliance parts store. He sold the last one he had in stock for $45.00. He could order one for me but they are now going for 100 dollars. Customer does not want to pay $107.00 with tax for a replacement switch. What I'm finding is that replacement appliance parts have shot up in price, some doubling. I just paid 135.00 for a refrigerator door gasket, and $133.00 for a whirlpool shock absorber set of 4. By the time you add labor on top of these parts, a lot of people would rather buy a new machine. So don't get to excited about doing appliance repair as a side job. Due to the increases on appliance parts, parts stores are not stocking a lot of the parts they would normally have on the shelf. I could go to a place that does have a lot of these parts in stock, but the customers may not want to pay the excessive prices for parts and labor.

Thank you... I have this washer/dryer set. Looking to diagnose my problem I found it interesting how many videos there are on this specific washer. I’m thinking about fixing it and selling... look for something, a set, much, much older... when things were built to last. I’m NO fan of planned obsolescence... Like a river, maybe a bucket... and a clothesline. Advancements in dentistry aside, I was born at the wrong time. 😏 Thanks again! *looking at the title of your channel... I’m now a new subscriber 👍*

Thank you sir, this was also the same washer and same problem. So this video was spot on perfect, and I'm sure saved us a ton of money.

Thank you so much for making the video. Turns out my GE washer lid switch is having that issue

This video helped so much. Had the same problem with my washer . Waiting on my part to arrive . Thank you so much

Appreciate your time. I had a different washer but i fallowed your steps and it actually worked 😂.

This Really Helped me my Machine got a Error full of clothes and water and I could get it to pump and spin this way

Thank you so much!!! Our washer had the exact same problem. And we didn't have the diagnostic sheet.

I was able to get my switch to work again by manually toggling it back and forth a number of times. Thanks to you I know its location. I suspect dirt or moisture may be corroding a metal terminal so the switch resistance is too high. If I had one out, I might tear it down to learn of its design so they could fix it. Magnetic reed switch would have been more reliable but more costly of a design. An optical switch too would have worked better. I will say the belt is easier to change in this model.

thank you for this video , it helped a lot , every time I looked at the diagnostics paper I thought I was taking a multiple choice test with all those dots

Good teachig boss i fixed mine ,now off to wash some dirty outfitts😂😂❤❤❤

Thanks a million! I watched your video and fixed my washer. Same problem you had. Ordered part on Amazon.

we had a tech come out didnt even get the paper on the side or do the test (diag)same washer thank you now i know where to start i will update on a later date on what i found but i to suspected the lid switch too but with the diag stuff i can do i can now hopefully figure it out

I also had failure codes 14, 23, 24 all are related to fail to lock lid. Good advice thank you. I would have never found the diag. sheet with out you.

Thank you so very much for that detailed and very helpful tutorial, God bless you.

Best video. Explain everything perfectly. Made for dummies like me. 🥴

I never knew i had the code sheet under my washer. Just diagnosed the drain pump. Kudos to you.

Thank you so much! The lid switch was the problem on mine as well. Your video was easy to follow along :-)

This was soooo awesome to get this water drained / spun out! Thanks 🙏🏿 so much!!

Thank you sooo, much for making this video. It was very helpful, I followed the diagnostic procedure right along with you, and had the same lid switch problem,on the same side even. So glad I can buy a $22 Switch instead of a new machine. Again very helpful, Thanks.

Thanks for making this video...saved me a lot of money and grief of calling somebody out to look it over. I followed along exactly with you and ended up with the same problem and it was broken in the same spot. Didn't even have to go fish out the manual. Thanks for the link to the part as well, it's already ordered and will be here within a week 👌

thank you for the video. also, just wanted to share one other critical thing before getting into it. there may be a power outage in your area and as a result, your washer and drier may not work. in this case, unplug/turn off your power breaker for about a few seconds up to 2 minutes; try this first before doing more in-depth analysis/testing. mine washer was working fine after i added my clothes and detergent, water was running and i closed the lid, 30 minutes later i came to check the water was full and it didnt spin or drain. i can hear the clicking sound of the releasing lid mechanism was just clicking and i thought it had to be 1 of the two release latches. confused and i was going to check just like you showed in this video. "i am lazy by nature," so i told myself let's do the easiest test first unplug and plug back on; i did that and it work perfectly... just want to share my experience.

You are such a life saver. This video was very informative and very helpful. Thank you for keeping me from going out and buying a new washer. God Bless 🙌

Amazing step by step instructions! I was able to determine the problem and the part is on order. That you Get it Done Home Repair!!!

Really in a time of the need the WASHING MACHINE decided to die ! Thanks Jim!

Great Video, Thank you it helped greatly. How do the slide switches on a working switch work? Mine fell apart, and Im trying to rebuild it. Thanks again

Thanks so much,that was my problems also!!

Great video. Great walkthrough help me fix me washer.

Dear uploadeder you made it so easy to understand and work it the way you explain it.... IT WORKED 💪 .. I have fixed and worked on myself with professional assistance like yourself thank you very much 🙏 🤲you saved me 140 dollars

Thank you for the help I didn't know how to use it I'm not use to these newer models

We had a different issue, but the info concerning the diagnostics was extremely helpful. Ran the tests and got it down to the hall sensor or motor. Just replaced the sensor... and it worked! Thank you for your video!

Thank you for your thorough explanation. I was able to have machine drain & rinse. My extended warranty expired 2 days ago! But how do I get out of the testing mode. I lost the code sheet 😫.

Thank u so much! I'm not a technician in any way but my washer was having a problem with not starting for some reason and I thought it was the lid lock. I followed ur video and everything seems to be in working condition. After the test i put in a load and my washer is alive again! 🥳🥳🤯🤯 I told my husband about it and he freaked out that I was able to fix the washer somehow lol. Thank u so much for this video! You saved me money that I currently dont have 🙏🙏🙏

Thanks for video I fixed my washer for free.

Same here same washer same problem ,you have helped soon much

thx so much for taking the time to make this video. i couldnt find the diagnostic sheet in my machine so i followed you along step by step. my drain pump wasnt working. i removed it and put 110 volts on it and it worked fine. reinstalled it and it worked fine. im thinking the pump may have been jammed on a piece of dirt. ?? but thx again !

Thank you for the video it helped me get my dryer back up and running again we should stay in contact I may need another video for something else because this video was a big help for me

Thank you!! This was so helpful!

Lucky me, I have the exact model and same problem. Thank you.

Helpful video . Question I have is when you did the recirculate pump test , you didnt push the button. you just commented on the lights. it looks as if you did an edit there . in the other steps you push start to test. Again , video is helpful to troubleshoot, but not sure of Recirculate pump test procedure .please clarify Thanks

I’m getting ready to try this. 43 years old and apparently I have Plummer and every thing else to add to what I can do

This is the most helpful video.

Thanks for taking the time to make this video mine just broke and I already did the diagnostic and yup my lid switch is bad aswell I already order it came out to 33 dollars shipped. Thanks again

This video saved my life. Thank you!

Superb video man. Just what I was looking for. Very informative and you walk us tubers thru the process wonderfully. Definitely tell you got mad diagnostic skills, diagnosticians process Two thumbs ☝...Thank You Sir!

My machine would just kind of agitate I guess, with no water in it like it was stuck in a loop. Unplug it and plug it back in and it would still do that. Thanks to this video I found that treasure map I never knew was under the washer (I rent a house) and fixed the problem.

Thank you, you are a life saver. I will be able to order the part and get back up.