Matt, another great informative video. Just a couple of questions. 1) If you sell your HD with an existing warranty, does the warranty carry over to the new owner or do you have to sell the warranty before selling your bike? 2) Are the warranties the same with a new HD and a used HD? I would think not but would you explain the differences between the two? Thank you in advance for your answers.

I am not a HD owner, but you have done more for the brand than any other dealership that i know of. With HD making better bikes I have tuned more to your channel for insight and information. Thanks for the time and investment you put into your channel.

Bought a used Harley,and my motor blew up on the way home. I had the extended warranty, and got it fixed for no charge to me. Boy am I glad I bought it!!!

OMG my warranty expires in two months....this is EXACTLY the information I needed to make an informed decision. Great stuff as always Matt!

One of the most difficult purchasing topics to deal with, and yet very well explained. Thanks so much. Certainly appreciate your candor and detail in all your videos, Matt. Keep up the good work!

The has been by far one of the best vids I've seen you do and explain. So much valuable information within this video. Ive always watched your vids as I plan to become a Harley owner for the first time this year. You have been so resourceful and I truly appreciate the info you share. I do and will watch this over and over again to fully know and understand. Keep up the great work..🤘

This was not boring at all. Actually, very timely info. Thank you for taking the time to explain all the details and the heads up about asking to make sure it's an actual H-D offer. Much appreciated.

Saving this video, as I plan on getting a Harley. This is some valuable information that will empower me with the knowledge needed to make an educated purchase. Thanks for sharing this knowledge.

Thank you Matt. Great help! I’m considering a Harley and all your videos have been informative!

Thank you Matt 👍 ... I had to watch this a second time as I'm going thru the process of getting acquainted with this whole H-D world. Appreciate the correct and well articulated information on here. 😎

Thank you for this information. The finance manager at my local dealer really took her time explaining this warranty.

Hey Matt, this is great information and fully explanation. Thanks man Good job 👍🏼

Thank you Matt, I'm do for service in 300 miles and I will look into this. Didn't bother getting extended when I bought the bike 4/2016.

Thanks Matt, I appreciate it ...for taking the time to explain...

This was very helpful. I purchased a new HD warranty 3 months ago so, yeah. Thanks!

Good information. Thanks for taking the time to explain everything.

Great information warranty video Matt! My 16 FLSS Has warranty till 2022 😎 And all of the parts I added onto my bike even though I could have put it in myself I went to the dealer to have it install so it wouldn’t void my warranty. And now watching this video you made makes me feel better that I had everything installed at the H-D dealer..

Great job Matt, knowledge is power, thanks for the intel.

As usual great information. Well done!

Sweet! Priceless info, Matt!

I appreciate your videos; always thorough on each topic covered. I’ve been around a while, so I’m pretty familiar with the new/used vehicle purchasing and warranty processes. With that, I’ve recently purchased my first Harley - LOVE the bike - 2020 Street Glide Special!! I’ve had to discover a lot of information nearly by happenstance while researching or viewing these informative clips provided by you and some of the other reputable H-D vbloggers...while just trying to familiarize myself with the brand. The information provided by my local dealership has been subpar at best, if not completely non-existent on several details about the product. There needs to be a Laidlaw-type in South Texas. Thanks again for sharing and for being consistent.

Thank you very much for this very interesting video, especially for real buyers. And, of course, a happy new year!

Very informative video. Thanks for putting it together.

This ESP with Wheel/Tire Warranty is the truth. Definitely has saved me on a few occasions out of town. I have had two tires replaced, along with some other mechanical parts under this plan. I purchased my bike used and this plan is worth every penny. I'm sad that I may not be able to extend it since I will be out of the terms for extension but definitely put my mind at ease the last 5 years.

Matt I love your videos brother. I’ve been following you for awhile now but just bought my first bike yesterday . 2022 EGS. I did purchase the 4 year extended warranty because I feel like it’s better to have it and not needed the the other way around. Thanks for the content I always get value from it. 🤘🤘

Thanks Matt for the helpful information wasn't aware of a lot of it Happy New Year to you and yours take care

I agree with the last comment, I do not own a Harley either but, when I am ready to buy witch I hope is soon!... I will be visiting your dealership first. Thanks for all the info

Hello Matt, First of all, this video has to be the Finest you ever produced! I do not find this topic boring! In fact I had to go back and listened to your comments 3 times so it all sunk in! The timing of this video could not have been more perfect as I am still looking at new Harley’s and have not pulled the trigger yet. One thing I am finding out is my local dealers are not as honest and forthright as you are! So far I have been dealing with outright false advertising just to get me in the door. All they did was succeed in pisssing me off and I bolted out the door! Thank you Matt for laying out the warranty details out plainly and thoughtfully. I now feel more confident and much better informed regarding my warranty options and protection strategy. I am so disappointed with the disrespectful sales tactics (all they ask is how much of a monthly payment I can afford) and try to hide the out the door price! The last thing they wanted to hear was I intend to pay cash. I walked out pissed! Folks in California don’t know how blessed they are to have a dealer like you available to them! Take care and have a great New Year!

What a Great Video Matt. Wish I would have known all this in Jan. 2017. Bought a new S.G.S. and didn't know about the extended warranty. I did ask about the warranty and was told it was 2 years and then I could extend it. Now I find out other wise. Dam.

Matt, thank you for all your hard work and dedication to your channel. I wish I still lived in OC, I'd be buying a bike from you today! I hesitate to work with the dealers that are in my local area. They do a complete disservice to HD who I can tell are trying to right the ship. Laidlaw HD is a major asset to the brand and the legacy of HD. Peace!

Thank you again! Great video. A minor point much of the HD original gear I have ie riding gear, is also under warranty for sometimes the life of the garment. And yes it works. (Reference Switzerland)

Thank you for all the information. I sure wish my dealership had shared this with me at the time of my purchase.

Great info thanks good to know all the details

Matt great infomercial, I have the ESP along with the Tire and Wheel Package on my Ultra and Softail. Worth every penny. Never had an issue with repairs or tire replacement. Just need to point out Harley does have a minimum tire tread requirement for coverage. All the guys I ride with get it also. I have a stage 1 on both bikes download was done at my local Harley dealer.

Very cool info I am looking to get a new bike this years great help,I am glad I find you Chanel, thank you

This is one of the best HD info vids on KZfaq. Thanks a million for putting it all together. You guys should open up a dealership in Florida.

Happy and prosporous New Year to you and your Family.

Great vid again Matt, update, the only way around my voided M8 warranty is for me to buy a new Ecm and load the factory settings, I only have 700 miles on it, but since I installed an FP3 they said once they plug it in, it's voided regardless if I reset it back to a factory map, the original ecm hold that info.

I know this video is a few years old but I hope you see this Matt, I'm seriously about to drive down to SoCal from NorCal when I'm ready to buy my HD. Thanks for all the great content and information.

There’s a dealer here in Texas offering a lifetime warranty on the new bikes. I imagine it’s a third party warranty. Love the inside information 🤘🏻 Thanks Matt.

Would love to see a new version of this video with any possible updates or things you have learned from the dealer perspective!

On my used 08 street glide I got the 5 year unlimited mileage extended warranty. I knew I was going to rack up the miles so I knew it would pay out. I put 150k miles during that time and it played for 2 transmission rebuilds, primary rebuild, engine rebuild, shock replacement, and all the little things here and there that brake from vibration. I'm in the minority...but it was nice to get some minor work done and just say "fix anything you find under warranty "

Thanks Matt, I bought a used cvo at a dealer with a 5 year extended warranty and wheel and tire coverage. Yes expensive. But the bike has 43000 miles on it. Hopefully I don’t have to use it but if I do, it will pay for itself, thanks for the info it’s exactly what was explained to me at the dealership.

Great info. Gess im good. Just did a 5 year on my 2016 roadster purchased 9/20/16 today. 1500.00 with tax. Has stage 1.all work has been done by dealer. Clips on side cover only warrenty work its needed.

Thanks Matt you teach us a lot!!

Thank you for the detailed information. Just bought an fxbb... 30 days ago. Now I have a way better idea of how the ESP works. ✌

Videos like this are awesome !!!

I purchased the Extended Warranty, I’m wondering what is the repair you see the most that uses it. I’m still on the fence about keeping it. Thanks for a great information video Matt! Always great content from you!

First, thank you so much Matt for all your reviews and informative videos. Really appreciated. Could we have part 2 to this informative video. ? The extended warranty, what does it offer more on top of the original 2year warranty? Any benefits such as a loaner, hotel, expenses?? Is it transferable if I sell the bike ? Is warranty Valid world wide ??

Thanks for the in depth warranty and extended service plan. As said a lot of dealers do not explain or it is because they don't know or care. If your dealership was near me i would be purchasing a new bike. Again thanks.

Hi Matt, Thank you for Another great video! I purchased my new HD about six month ago, and my only regret is that I found your channel after my purchase. Recently I did my first service but decided to use a motorcycle mechanic shop instead of the dealer. My question is if this: does getting maintenance service outside the dealership void or effect the factory warranty?

This was such an informative video! ever since I bought my 17 dyna brand new I’ve been wondering if me getting the extra 5 year ESP was a smart decision as it did make my monthly payment higher... although i want after market parts it’s my main mode of transportation as of now and it gives me peace of mind knowing I have it fully covered to the wheels and that I have the option to cancel it later down the line... also thanks for the tip on checking if the warranty is genuine HD becuz I didn’t ask that question...when I get home from Work I’m gonna look through my paperwork and make sure it’s that form you showed... thank you for being so helpful, I always refer to ur vids when it comes to the technical info on HD’s

Very informative. Watched this 2x. Haha. I am still a bit confused. But i guess i will juat have to come in or ring ty at the service dept to see if i can gp ahead and install some vnh slip ons and still keep warranty valid. Thanks man

Matt in the past I have dogged your channel, I have to apologized, for your clarity is great, oem Warranty is what we need ! Hats 🎩 off for your honesty and helping people enjoy 😉 their bike !!! ✌🏻….

Great info. Thx

Great info. Thanks D.

Matt I appreciate all your videos because of your reviews I purchased a 2019 Road Glide Special which will be delivered next month when I get back from deployment. Quick question can you add the wheel and tire coverage to any length term and does the term length affect the wheel and tire additional cost?

Valuable info! 🤙😎

I decided to keep my wonderful 2019 CVO road glide,,,just love it! This will be the first time in my 55 years of riding I've ever bought an extended warranty,,,I've always traded to stay in warranty and fresh tires. I also added the tire and wheel coverage. If nothing else,,it will make me keep this bike for 5 more years. I did call 3 dealers and yes I was sure to ask for only the genuine Harley Davidson extended warranty , two were the same, but one was $300 more!!! Glad I did the checking first because my local dealership that I've purchased 6 motorcycles from was the high one and they would not match the other dealers!! So I'll not be buying anything else from them,,,,so greedy!!! Ocala Fl.

Matt, this info was very informative especially since this will be my first motorcycle, I'm going with a 2016 Street Bob only has 1400 miles, hopefully picking it up from the local HARLEY dealer on Wednesday. Any advice?

Good info, wish I would have done this on my 2011 CVO with 15,000 miles. But then I work overseas and would just be buying an ESP that counts down without benefits. Had the 7 year plan, used it once.

Thanks Matt, great info! I bought a street glide last week and self installed the SE stage 1 kit (slip ons and SE Hi Flow air filter) and used the SE tuner. Since I did the work myself can I add it to the warranty?

Excellent!

Hi Matt, nice informative video. I just bought a 2020 brand new Harley and opted for the extended warranty. Its an HD warranty, looks just like the one in this video. I wasn't going to buy it but I got the 5 year (actually 3 year extended) plan for $950. For $317/year its a no brainer. For that price it tells me that the bike is very reliable! Question - I don't like the HD Boom Audio so, if I install an aftermarket stereo system and do the work myself and the job is 100% correct, will that void my warranty?

Thanks for the info, Matt. great video. i just bought a 2014 Wide Glide and got the extended service plan with it. my question is, do i have to get all of my service (such as oil changes, break fluid, etc.) done at the Harley dealership to maintain the validity of the service plan?

Great video Matt! Couple of questions: could a warranty be transferred to a new bike - that is when for example I am trading-in or simply buying a new HD at the dealership having sold the current bike. And another - can I sell the bike with the warranty altogether to the new owner, without hassling for a refund? Thanks a bunch!

Thanks! Wow, that was great. Q:Can Stage I,II,III,Iv.... be installed at a dealership different from the one where the bike was purchased? within the time periods you stated, etc.. Knowing this stuff ahead of time makes going in and buying one easier and less pain in the ass..... Thanks.

Can you do a video like this for the GAP Insurance?

Matt, I’m pretty sure I understand you right as to what voids a warranty. Just be sure, as you well know there are very few slip-ons for the 2018 Sport Glide. Harley doesn’t even make one. Tab exhaust has one, but it’s not legal in all fifty states from what I understand. So wouldn’t that void my factory warranty if I had it installed? Any advice is greatly appreciated.

Hey Matt thank you once again on the INTEL.....im going to be a new rider.....im getting a 18 breakout so the warranty info really helped....but if you can is the tire and wheel warranty....a must have... do alot of riders get it it? And thank you for sharing...really helps us new guys

Great Video. So since I did the 3 year, I am getting the 2 year that comes with the bike and one additional year? Good to know. I thought I was purchasing 3 years that start once the 2 year is over.

Also keep in mind if you live in bad climate weather areas what good is a 2-year warranty when you don't get to ride in the winter time really bad weather so a lot of it gets eaten up not even being used should be a mileage only

Big point too is LOOK THE BIKE OVER FOR PAINT FLAWS BEFORE YOU TRIP THE CURB. Once you roll away it's on you. Technically Harley Davidson has washed their hands of any paint flaws once the dealership accepts the unit. It is on the customer to find flaws (scratches, fisheyes, debris in clear, runs, big orange peel) prior to delivery.

Matt : I just bought about 2 weeks ago a 2018 low rider awesome bike I payed cash for the bike to avoid payments, nice right !!!! but now you have me thinking . about the extended warranty and tire and wheel coverage now being tapped out of cash lol . If I wanted the the extended warranties and say also purchased a stage 2 or 3 upgrade at the same time would Harley finance the purchase of the upgrade and the warranty ....

Good to know.

If you purchase a used bike which still has the original 2 year warranty and the ESP extended warranty then it is necessary to send in a transfer request form along with $25.00 to the Harley Service Center P.O. Box 2840 Scottsdale, AZ 85252. Some folks are under the mistaken impression that the ESP warranty automatically stays with the bike and transfers to the new owner. Secondly, you should have your dealer transfer Harley's ownership records to your name so that any recall notifications will come to your address and the original 2 year warranty will be in your name. It also helps to obtain a copy of the original ESP contract so that you know the terms of your coverage, and the service records with the SWR so that any modifications made by the dealer in the first 60 days are covered under the full term of the ESP. Lastly, if you have upgraded your HOG roadside assistance plan to "HOG Ultra Plus", then there will be some over lapping of coverage, as both plans provide similar break down support.

Thanks so much for explaining this. Lots of misinformation out there

Matt, this video is amazing. I purchased an Extended Service Contract on my 2011 Ultra Classic, and had to to make a claim. It was well worth the purchase! Question: If I purchase a used bike from a Harley Dealership that has a Dynajet Power Commander Tuner, and pipes..... all of which I believe may have been installed by Harley, as the previous owner was religious about using the dealership down to oil changes....... Is the exhaust and/or tuner covered under that contract?

How much difference is there between the original purchase warranty drom the extended? Also why say your purchasing a 3 or 7 year warranty on a new bike when when its actually a 1 and 5? It makes absolutely no sense to me why pay for a warranty ON TOP of an existing warranty. I love HD quality but I also don't like throwing money away. I bought a used 2014 FLXH last march and shelled out $3,300 for the 5 year ESP. So far I only used about $250 for a replacement switch pack. Humm, I'm kinda hoping something big breaks before it expires.

Thank you for the clarification, still a relevant video and information. Question, does the warranty pay the dealership less for the same repairs then if the customer pays cash?

I bought a 2019 limited in Dec I told the dealer what I wanted to do to the bike Change the mufflers putting a header on putting a stag 3 kit in it I was unaware that this would void my warranty I've had the bike for two months I've been having problems check engine lights on The bike runs great I know if they hook it up to the computer it will void My question is what should I do If I new that I could not take off the catalytic converter I would have never bought the bike Having that on the bike it literally burns you off the bike I feel as if I was mislead And if that doesn't make me mad AH THEY SOLD ME A EXTENDED WARRANTY THAT IS WORTHLESS I spent over 35 thousand dollars on this bike

Oh. I did purchase the ESP.

In April 2019 I purchased a used 2017 Road Glide Ultra that sill had factory warranty until July 3, 2019. While doing my research about extended warranty I came across this video. I went to my local HD dealership inquired about purchasing a 3 year extended warranty. And $1500 later I had a contract that said I had a warranty on my bike until July 3, 2022. I took my bike to that same dealership last week because I have leaking fork seals and problems with my compression releases not working properly. 2 days later I was informed that the dealership checked the 3 year warranty for a NEW bike purchase and my "extended" warranty expired on July 3, 2020 and the estimated cost of $2800 to repair my bike would have to come out of my pocket. I contacted Harley Motor Corp and they are NOT willing to do anything to help me. So, I have to suffer the financial burden because the dealership made a mistake? I guess this is how a multi billion dollar company treats their customers.

Hey Matt - great video! Quick question: I’m picking up a used 2018 Fat Boy (4500 miles) tomorrow from an H-D dealership. They told me the manufacturers warranty expired in Sept 2019. However, since I’m purchasing a used bike through an authorized dealer, I should be able to get the Harley ESP at the time of purchase, right? Also, do I also have 60 days from date of purchase to get, say, a Stage 2 installed and it be covered under ESP (the bike already has the Stage I installed)? Thanks in advance.

You may have mentioned it in the video and i missed it. If my dealership only offers a third party extended warranty and want the actual Harley E.W how do i go about getting it?

Matt, great information but I have a question. I purchased a 3 year warranty 90 days before my 2 year factory warranty expires. I made the assumption that this warranty would take effect when the original factory warranty expires. Would that be correct? Enjoy your videos and always stop by the shop when I'm in LA

I got an extra service plan added 3 more years to the 2 years to the Harley

Matt I have a 19 Street Glide special with a stage 2 torque cam. I keep hearing from Harley owners that I should try a Zippers cam instead. I have a Harley ESP and wanted to know if I do this would it void my warranty and also have you heard anything about after market cams offering more performance that the Harley cams.

this is an other example of why your at the top (THE TOP) of the you tube videos...………...

Thanks Matt great information. I wondered how dealerships handled warranty claims from bikes not purchased from them. Especially if they were under a third party type.

Matt, I upgraded last summer from a 2016 48 to a 2016 street Bob. My question is this: when I traded in my 48 I never cancelled my esp. Can I call the dealer now 9 months later and cancel for reimbursement or transfer it to my 2016 street Bob?.....thanx

Thank you for the info , now I have a question and maybe you covered it in a way that it was not clear to me , what would happen if I buy an aftermarket slip on exhaust and install my self (just the slip on) would that void my warranty at all ? Thank you in advance

Can you buy a warranty from another state or you have to go to the dealer that you bought the bike from?

Strange how things go. I was just looking at my extended warranty paperwork just a few hours ago and decided to check out You Tube and their you were! You answered some of the things I was wondering about. One thing though. Will they contact me when the warranty is about to expire? Or is that all on me to keep track of that and buy more if that's what I choose to do?

Dear I have bought my HD brand new and bought the warranty when I was walking away from HD. The form looks like what you showed me. Its only 4 years old but some paint part being cracking and I have to keep jump my bike to start. Will this be covered? I am fairly new to HD world.

What’s the typical price of each warranty?

Hey Matt. I have one of those POS 15 XG750s. Early production. When my bike was in the Dealership Service Dept. for a faulty N Light, I purchased the 2 year extension. In the first 2 years ownership, Has been in the shop for about 3 months. For Oil Leaks(Rear cylinder cover, Twice), Faulty N Switch. And a few minor issues. Only reason I bought the Warranty is, I still have payments. When I hit 12k Miles, Was cleaning the bike on a jack. Spun the rear wheel. Heard a Loud Metallic Squeak coming from the belt side. Which somehow cleared itself up. I traded a 3 year old Yamaha Majesty with almost 15k, Only had 1 problem. Faulty fuel pump. Replaced under the factory warranty. Any word on when the new Custom 1200 is coming out? I'd like to try one. And be done with the nightmare child. My Dealer Screwed me. Charged me $84 to change the Oil(No filter) to fix the N Light switch. After the Tech replaced the switch. Which took 2 weeks. And the 3rd week was the oil change.

Hello, Can a Genuine Harley Davidson Extended Warranty be transferred twice?

Does the warranty cover labor or just parts

I’m trading my Heritage in for a Ultra Limited- I purchased an extended warranty on the limited- I cancelled the extended warranty on the Heritage- how long does it take to get the money from that cancellation? As I am using that money on part of the down payment on the limited. Thanks