Great news. Always makes my day so thank you for sharing. Save our page if ever you need any Henry Help Jonny HenryBags.co.uk

Thank you so much I love to know that I’ve helped people. Here if ever you need any advice Jonny HenryBags.co.uk

This has just happened to my Hetty

@@rimshahussain9592 let me know if you need any help. The video fixes most.

Cheers man 😎

Woohoo another life saved. Thank you for the good news. Be sure to save our site if ever you need help in future Jonny HenryBags.co.uk

Awww amazing news and thank you for commenting. It really does make my day knowing that I have helped. Although the use of the word “boom” did worry me at first 😂 Please save our site henrybags.co.uk Here for any advise, always. Jonny

Great news and that’s made my day. That’s what it’s all about and give me a shout if ever you need any other help with anything Jonny HenryBags.co.uk

@@GEORGE.M.M great news!!! Be sure to keep a note of our page if ever you need help with anything else in future Made my day Jonny HenryBags.co.uk

Amazing. I love hearing that I have helped. Please save our site and if ever you want any help with anything in the future just ask. We have everything for Henry and family. Jonny HenryBags.co.uk

Great news and thank you for sharing 😊😊😊

Great news always makes my day to know that I’ve helped save a Henry Here if ever you need any other help Jonny at henrybags.co.uk Follow us on Fb on the Henry Bags page 🙂

@@Nick-r9z great news… another one saved 😁 Be sure to save my page if ever you have any other troubles Jonny HenryBags.co.uk

@@mattcarlisle9532 great news and thank you for commenting. Always makes my day. Remember me if ever you need any Henry help Jonny HenryBags.co.uk

Great news and thank you so much for sharing your success. Always makes my day 😊

Great news thank you! Another Henry saved! Jonny Henrybags.co.uk

Great news and you’re more than welcome. Be sure to save our page if ever you need anything in the future Jonny HenryBags.co.uk

You’re welcome, always great news to hear that it has helped someone. Be sure to save our page incase you have any trouble again Jonny HenryBags.co.uk

Thank you for sharing your success. Always happy that I’ve saved a Henry. Here if you ever need any advise or parts Jonny at HenryBags.co.uk

@@ashayakalter4421 great news and your more than welcome. Thank you for sharing too, always makes my day. Save our page if ever you need anything 😊 Jonny henrybags.co.uk

@@philipdowell2313 great news and thank you for sharing. Always makes my day Save my page Jonny HenryBags.co.uk

You’re welcome 😊 hope it worked for you

Great news and thanks for sharing. Always happy to help Jonny HenryBags.co.uk

Always welcome. Please save my page and give me a shout if ever you need any more help with anything Jonny HenryBags.co.uk

Great news 😊😊😊

Great news and thank you for a wonderful comment Jonny henrybags.co.uk

You hooked up to it on life support or something?

You’re welcome. Always happy to help save another vacuum. Save our site if ever you need any help in future Jonny henrybags.co.uk

And still doesnt work😢

@@Kijoki models differ but follow each step on the vide link below and you will find the issue. Let me know how you get on kzfaq.info/get/bejne/hdF6payl0J7cmaM.htmlsi=naRu9FhMFVhrBKpQ

@HenryBags thanks mate it was the PCB, all fixed now thanks to your videos :)

@@Kijoki great stuff 😊

If you have the GREEN Hi/lo switch then yes it could be the issue. The only other thing that could cause it is if the circuit board inside has an issue. Worth a go!

Let me know the model number… under the handle (eg.hvr200) Was the spark half way through use? Or when turned on? Or when plugged in? Also any idea where spark came from?

@@DaveRoberts-k4n It would normally be if the motor is getting too warm. Check if the filter, bag or blockage may be doing this by following this video…. kzfaq.info/get/bejne/ipN8pcqAtp3dmqM.htmlsi=YQc1d2qKSuuqnC4b It’s also work checking the switch anyway as there is no harm in that. Also check that when it cuts out is it when the cable moves…. It could be that or the contacts under the rewind that are intermittent. If non of this resolve it it may be that the motor itself may need replacing but that’s not a common thing. Let me know how you get on Jonny

@@HenryBags thanks for the quick reply, I’ll check it out over the weekend and let you know 👍🏻

The bag won’t effect anything so let’s put that down to a coincidence. If he was alive and well before with no strange noises. It can be 1. The switch as shown on this video or you can buy a new switch if you prefer on henrybags.co.uk 2. And much less likely… on of the contacts underneath the rewind part of the cable has broken or strained. My first avenue would 100% be the switch. I really can’t see if being the motor if he was perfectly fine the last time you used him Hope this helps and give me a shout if you need any help Jonny

Ignore my last comment about the rewind part… your light wouldn’t be on if they had broken. So yeh, do the switch

Hi You have come to the right place. Feel free to try the switch first as it’s the most common issue. I also have a longer video to help you find any power loss issue if you struggle. Link is below kzfaq.info/get/bejne/hdF6payl0J7cmaM.htmlsi=DBVzu1rP3DsHYUnx

It worked! Thank you so much! I will definitely be buying hoover bags from your website soon 😊

@@marianLA3978 yay. Made my day thank you. Another one saved 😊 Thank you and yep save the site, I’m always just an email away should you ever have any issues at all in the future.

@@claireellis-k6s so you have the model without hi low? Also the contacts are in tact just greasy? Finally was it a sudden death (no strange behaviour or smells?

@@HenryBags yes, model without hi low. Quite a lot of grease. Rescued out of the bin so I've no idea on end if life symptoms sorry!

@@claireellis-k6s ahhh ok. I wouldn’t worry too much about the grease. Use the video below… you have covered all the steps almost so just skip to the motor section of the video. kzfaq.info/get/bejne/hdF6payl0J7cmaM.htmlsi=IjTzsNWZBOcslWym Motors are available on our site

@@danielleoneill2119 let me know what issue you are having and symptoms etc. Also if you model has a hi low switch or not. Tell me as much as you can and I will help.

Ok so the cable and rewind is ok. Try following this video and 9 times out of 10 it will fix it. The only other issue it could be then is the motor… but these normally start behaving strangely before they actually die. Please do report back how you get on

Do you have the model with the hi/low switch? And was it a sudden death (no strange motor behaviour)?

@@HenryBags Yes i also replaced the Hi Low switch, no sounds from motor, happened before then worked again but this time nothing, lights on switches come on

@@davidmurphy1019 highly likely to be the circuit board (known as PCB) which has failed. They are becoming hard to find and expensive to buy and only control the high and low. To test if it’s this you can connect the motor wires to one end of your power switch and then the brown and blue power wires to the middle 2 pins. This means you have bypassed the hi/ low set up and the motor will work on high power. If it works you can permanently bypass the circuit or replace the circuit board for a new one if you wish to have the go low still.

@@HenryBags Thank you for your quick response, i will give it a go and get back to you

Is it the one with a hi/low switch? If not are you getting the led when turned on? Any smells from motor as it was slowing?

@@HenryBags thank you so much for replying. I actually followed your steps as on the off chance it was the switch. It didn't work so I decided to open the unit up and look inside and the blue wire that runs to the switch had split so all the little copper wires were poking out. Hubby is going to sort it for me. Thanks for giving me the confidence to actually explore what was wrong with it. It's not got the high/low switch, it's 25 years old so just the old on and off switch but it's been my trusty Henry for a long time. It was my mum's when I was a child and I have had it since. So I'm hoping it can be sorted and keep plodding on.

@@JellyBaby33 awww you’re more than welcome. Let me know how you get on. I know the model and if the motor has slowed it’s likely to be the motor that is the problem. I realise it may be of sentimental value and it’s still repairable. Sometimes if can be the carbon brushes on the motor that have worn down (the 2 bits that come into contact with the cemented part of the motor) you can change these for under £10. The complete motors are still available too. Always here for any advice, genuinely love to help people save their vacuums rather than buy a brand new one (which aren’t as good) Jonny Henrybags.co.uk

So have you tried the switch clean?

Happened when they dropped the motor size from 1100w to 620w to meet new eu regulations. Not sure why they got rid of the switch though could have still come in handy. Opening the valve on the bent metal pipe takes the suction to 75% if that helps your case

You can blame the EU for that, though you'd think now that we've left the EU, they would revert to the old switches. Since that change, I've definitely noticed the suction is weaker on the new models, though still better than other brands.

@@ryokan9120 now that’s a very good point!

Yes, I think it's inevitable that when you switch from 1100w down to 620w, there will definitely be a loss of suction, regardless of what Numatic claim. Unfortunately, there isn't enough of an uproar from the public to revert to the previous models, which were definitely more superior. Perhaps us Brits are too polite.@@HenryBags

Is it the push down on off bottom with the red cover which you press? If so there are quite basic. The switch either gets stuck on or off…. If it’s still “clicking” when you press it on and off the power lid may be with the cable, rewind contacts or even motor. Let me know what symptoms you have and also see this video for more help….

Other video…. kzfaq.info/get/bejne/hdF6payl0J7cmaM.htmlsi=MPvYd43NYePv7-8F

So this can only be a couple of things. If it’s coming from the rewind part. Check.. 1. The suppressor. This is a small square box component that sits between the live and neutral, inside the rewind (at the very end of the cable) These do not effect power even if they fail, but can buzz and smell when failing. They are there to stop interference from the vacuum with TV and Radios… analogue signals… so nowadays they are meaningless. You can replace if you like or just remove the part. 2. Less likely would be the cable contacts are not quite making the correct contact underneath the rewind. This would normally cause power issues but not always. If you still need help just shout. Always abit tricky to diagnose without being there but I’m sure this will help 🙂

@HenryBags I've checked and it looks like cable contacts but I need to fund a new rewind

@@user-iy2mk8et7i you can just replace the contacts. If you need a replacement rewind for another reason check on eBay or ask on henry fans page as someone may have one. Link below and plenty of people repair on there facebook.com/groups/5692567947443071

Thank you for this, I've got the cheaper Henry that doesn't have the lo high function so it looked a little different inside the switch, however following your instructions still worked perfectly well and now my Henry works again. I'm beyond cuffed. Many, many thanks.

@@jan9319 did you have power light before tying it?

​@HenryBags yes I had power light just not starting. I had used it about 20 mins before and then just wouldn't start again.

@@jan9319 ok for it to trip the electrics a natural and live are touching somewhere. Highly unusual for a dry switch to do this. Usually a cable break or an issue with another part inside. You may now even be able to smell where an arching as occurred inside I have a full video to find any other power loss issue here kzfaq.info/get/bejne/hdF6payl0J7cmaM.htmlsi=yYnj6ZbM7yr9ZWZQ And link to a new switch if you can’t gains anything wrong at all is below. henrybags.co.uk/products/genuine-numatic-henry-on-off-switch-220582-green?_pos=1&_psq=green+switch&_ss=e&_v=1.0 Let me know how you get on or if you find anything you may ask Jonny

@@HenryBags thank you I will watch it now and try something else

Is it when you turn it on at the mains (with the vacuum’s switch off) or Is it ok until you use the switch on the vacuum?

I think it is when It is plugged in it trips

@@stickvac ok if the switch on the vacuum is definitely off, then the issue is before the switch. A live and natural are coming into contact. Assuming too that the plug hasn’t got wet. The issue will be with either 1. The contacts underneath the rewind part. One may have broken and now resting where it shouldn’t be. 2. Issue with power cable. May not be visible if internal. I would also check your switch to ensure all looks ok in there.

Similar happened to me, first time it's happened. Henry was switched off but plugged in to mains socket that was on. Loud pop and smoke which tripped the RCD. I thought it's probably a fault with the mains socket but Henry won't switch on. I've tried changing the fuse but that hasn't helped. Model HVR 200A.

@@misssunrise2266 if he has blown the rcd it’s because a neutral (negative) has come into contact with a live. This is usually a faulty cable or the rewind contacts inside (less likely). Without the power on carefully inspect you cable. There is a video how to replace that. It could be the motor too. It does depend if the blow was when you switched him on at the mains… or if he was already on at the mains and he blew when you flicked his green switch?

Oh no lol. Well at least you have a spare. If ever you have any issues at all just ask and I’ll help you. No need to ever buy a new one Jonny HenryBags.co.uk

Great news thank you 😊