How to Be Confident in a Call Center Job Interview

  Рет қаралды 65,577

Kwestyon

Kwestyon

Күн бұрын

Do you feel extremely nervous during a call center job interview? Here are 5 tips to boost your confidence, deal with anxiety, and know what to say during a job interview.
#callcenter #callcentertips #bpo
00:00 Description
00:10 Tip #1
04:23 Tip #2
06:27 Tip #3
07:57 Tip #4
09:48 Example of an interview
11:07 Tip #5

Пікірлер: 89
@jennifermendoza5252
@jennifermendoza5252 Жыл бұрын
First! 4 months ago I watched your videos hoping to land a job at BPO, and now, I'm recommending your channel to my referrals hahaha. More power!
@emmanuelcae
@emmanuelcae 10 ай бұрын
This is good
@iamfloppy
@iamfloppy Жыл бұрын
Hi. It's been 2 years since I first watched your video pertaining to tips on how to do mock calls. I learned a lot from all the videos that you've posted. By the way, I managed to pass the assessment and have already been working in the company for 2 years now. Thank you!
@Kwestyon
@Kwestyon Жыл бұрын
Congratulations! Messages like this motivates me to create more content. ❤️
@rodelioramonjr
@rodelioramonjr Жыл бұрын
You are a blessing to the BPO community, Ate Sheena. Hoping for more helpful videos to come!! Support ka namin Ate always. ❤️
@mariascott1411
@mariascott1411 Жыл бұрын
I passed the interview at a call centre...I got help from looking at your channels...I did 2 weeks in class training..I passed 3 out of 4 exams..I did the nesting period and then I went on production...in the midst of taking calls .I was hustled off and taken to the head agent who dismissed me because of my age...I'm an older person..
@jeanangeldiaz1044
@jeanangeldiaz1044 Жыл бұрын
You are my inspiration. If I didn't saw your video while I am in the first few weeks of my training and nesting period I won't be able to know everything and grow as a call center agent. Now I am still working and learning and growing thank you so much ❤❤❤
@Kwestyon
@Kwestyon Жыл бұрын
Thank you and congratulations! ❤️
@daniellemariemanalo1930
@daniellemariemanalo1930 4 ай бұрын
first time ko pinanood videos mo 4yrs ago. I'm applying for an agent role before and was hired. 2022 i watched it again for an interview for a promotion, got promoted. Now I'm back since i have an interview with a new company with higher compensation as well. I'm so grateful we have u hehe.😊
@Kwestyon
@Kwestyon 4 ай бұрын
Congratulations! ♥️
@mauriciocastillo3207
@mauriciocastillo3207 7 ай бұрын
I love this channel i am learning english with these videos and i am not only learning vocabulary but also i am learning more about the call center industry, hopefully i can learn more and more about every single day, hats off to you
@blessbuban2118
@blessbuban2118 Жыл бұрын
I just passed my final interview today. Thank you so much for your tips ate! I nailed it!
@Kwestyon
@Kwestyon Жыл бұрын
Great job! Congratulations!
@diegofabianenriquez6524
@diegofabianenriquez6524 Жыл бұрын
In my experience, I am quite shy to speak English, a day I show inspiration to answer all questions and another day I'm blocked myself and my ideas and fluently fade away, which is why I don't pass the interview process to apply a call center. I recognize that I must sleep well and warm up my brain to recovery energy and be ready to resume my speaking English with my connected ideas.
@maefajardolee6888
@maefajardolee6888 11 ай бұрын
Your comment is on point. This is what I'm feeling right now.
@nuevekai
@nuevekai 2 ай бұрын
I'm about to apply to a call center and I started to watch your videos, thanks a lot for your tips❤
@user-oh6tb8do1h
@user-oh6tb8do1h 5 ай бұрын
First and foremost, I wanna thank you for your videos, they´ve been helpful to me, to get ready to this kind of job. I´ve been watching your videos for hours in this and another account. Tomorrow i have a CS job interview. I´ll update later in this comment how it went. I hope i do it. Really thank you so much
@joymasiclat5420
@joymasiclat5420 Жыл бұрын
Ilang araw q na po pinapanuod videos mo. Hoping na ma overcome ko po ung kaba at makapasa po sa training. Thank you po❤
@josephineasanuma7436
@josephineasanuma7436 Жыл бұрын
I'm almost 50 plus...and I am still have this dream to be a part of BPO company, I always watch ur video to atlist gain my confidence...I gain a lot of knowledge watching U...thank u for ur advice...
@arvinsenglishph2293
@arvinsenglishph2293 Жыл бұрын
I love the way Candace uploaded 14 mins to savor it😀
@bombims5416
@bombims5416 Жыл бұрын
Confindence BOOSTED!! thank you so much for making this kind of videos, training starts on 18th of april.. more contents to come and dont stop helping others. Again im giving my thanks to you madam.
@k.u.6889
@k.u.6889 7 ай бұрын
Im applying this week i hope i can pass. I want to work in bpo industry. These Video you posted is so helpful thanks kwestyon❤❤
@hollandaiseballon9647
@hollandaiseballon9647 Жыл бұрын
Fan here❤tommorow is my assesment interview thank you!
@baner2032
@baner2032 Жыл бұрын
I've been watching your videos for a while and I have to say, I was really nervous for my interview, almost throwing up before it started, and then you upload this video. I passed it and now I start training this week. Definitely this is the best channel to get introduced to the BPO industry. The smile tip helped me SO MUCH, I think I could've done it better but the thing is I did it. THANK YOU VERY MUCH ❤
@Kwestyon
@Kwestyon Жыл бұрын
Wow, congratulations! 🎉💕💃
@debaynkim8309
@debaynkim8309 Жыл бұрын
congrats🎉
@geminimann1941
@geminimann1941 6 ай бұрын
Dealing with intense interview here in the UK is quite crucial and different! I’ve watched some of your videos and it utterly helped me a lot to boost my confidence. Finally, I aced my interview. Thank you kwestyon!🥰 #proudpinoyhere🇬🇧😇
@TecnoJohan
@TecnoJohan Жыл бұрын
I'm from the Dominican Republic and your videos are amazing. I watch every video you upload. 😊
@kristamaemanuel1970
@kristamaemanuel1970 Жыл бұрын
Thank you for this Ms. Sheena. I hope I'll be confident in my interviews, this is really a struggle. And I'm surprise that you watch Dr. Jordan Peterson too. I usually watch his speech and interviews as well.
@Kwestyon
@Kwestyon Жыл бұрын
💕
@pathetic_lyrics
@pathetic_lyrics 11 ай бұрын
Hi. your video was very helpful to all who want to be a call center agent, you gave us knowledge about this job and an idea of what we gonna expect in this kind of job.
@princesslacson6291
@princesslacson6291 Жыл бұрын
Perfect timing
@rickybayer
@rickybayer 9 ай бұрын
My idol , even though I'm working in bpo still I keep on watching in order for me to learn more
@Julio_Perez1
@Julio_Perez1 Жыл бұрын
Great video , thanks a lot for the information and for help us to increase our vocabulary and tools for be more efficient and confident in englsih , thanks a again 😁
@user-go5ep4ie1r
@user-go5ep4ie1r 5 күн бұрын
Thank you for making this kind of video its help me
@bravs4963
@bravs4963 Жыл бұрын
Thank you po, waiting po ako sa next vid nyo po God bless 💙
@killamilla702
@killamilla702 Жыл бұрын
Amazing videos i use it in my English class for a Call center company
@joerilarnaiz3220
@joerilarnaiz3220 Жыл бұрын
Thank you Ms. kwestyon for giving us hope, guides and motivatonal words. I am very Grateful because of your own some video on KZfaq its very helpful to me to release my progress. 🙂✌️
@Kwestyon
@Kwestyon Жыл бұрын
My pleasure!
@janjanregencia
@janjanregencia Жыл бұрын
Thankyou for this. Susubukan ko to.
@reynaldo_santos
@reynaldo_santos Жыл бұрын
Thank you for the tips Ms kwestyon.
@sunriseeternity300
@sunriseeternity300 Ай бұрын
I really hope that your using these great videos to showcase your acting talents. You're obviously highly intelligent, good looking and willing to face fear. I wish you luck on all your casting calls. #enjoylife
@chariecorrales6247
@chariecorrales6247 Жыл бұрын
Today is my Account Validation Interview .. hoping to pass the interview.. wish me luck 🤞😊
@Kwestyon
@Kwestyon Жыл бұрын
Good luck!
@marycjey4141
@marycjey4141 7 ай бұрын
Thank you for the tips ma'am. I will be having my final interview next week. I learn a lot from your contents.
@katherinegongora3938
@katherinegongora3938 Жыл бұрын
I'm always watching your videos sheene and Ive noticed you give me interest, inspiration and motivation to apply in this industry and also aside from that you spark my eyes that your so beautiful. Im not tomboy but i attract with you. Because of your in and outside of your personality. 😊😊
@eugenemalonzo799
@eugenemalonzo799 Жыл бұрын
Salamat sa advice mo salamat sa video. I will use it as a motivation for applying call center
@celestinelascano2784
@celestinelascano2784 Жыл бұрын
today is my interview, wish me luck...i watch ur videos for a month and hopefully to land a job to bpo industry
@arvinsenglishph2293
@arvinsenglishph2293 Жыл бұрын
Jordan Peterson's vocabulary is insane, hard to grasp sometimes! 😃 Although he's blatant and competitive.
@user-fs6un6bq4i
@user-fs6un6bq4i 11 ай бұрын
Oh yes upon listening i realy learned alot from you..thanks for sharing your videos mam. I love it
@Iksmohj1
@Iksmohj1 Жыл бұрын
I always do eye contact when someone conducts an interview for me.Sometimes,I can't help but notice the interviewer is focusing more on my resume.Aside from that,I don't do even slouch when it's going on.Besides, I maintain the good posture from the rest of the interview.What pisses me off royally is that when he or she asks a question and when I answer,she will interrupt me or follow up a next question even though I'm not yet finished.it's really a blood-boiling experience.
@josefina9412
@josefina9412 Жыл бұрын
Looking forward to a travel account mock call❤️❤️❤️
@jonathanparrocha5531
@jonathanparrocha5531 Жыл бұрын
Thanks po
@mr.torres1053
@mr.torres1053 Жыл бұрын
Omg first time i heard you speaked tagalog cute😍😍😍
@janjanregencia
@janjanregencia Жыл бұрын
Can you upload a video regarding about how to use in on at and by? Thankyou.
@Hasashin11
@Hasashin11 4 ай бұрын
helpful
@perlasngsilangan101
@perlasngsilangan101 10 ай бұрын
Can you also make a video for upselling due to the demand of most companies nowadays. Hope you notice... Thanks for your effort making videos. 😊😊
@maxchannel8505
@maxchannel8505 Жыл бұрын
❤❤❤
@saltyt9683
@saltyt9683 Жыл бұрын
👍👍👍
@yamiscocina2592
@yamiscocina2592 Жыл бұрын
Newbie here ..failed twice in final interviews..have been told that they will reprofile me for other account.. can you give me some pointers to pass the final interview?
@ariangarofil7580
@ariangarofil7580 5 ай бұрын
Miss i watched always your vedios our endorsement is on jan 19 i hope i can pass❤
@natalikondratenko6421
@natalikondratenko6421 11 ай бұрын
❤🙌
@laura3619
@laura3619 Жыл бұрын
@jvpateres-yp6mo
@jvpateres-yp6mo Жыл бұрын
I really want you to teach about grammar 😇
@Hoooward
@Hoooward Жыл бұрын
I'm taking the chance where I can get it: Sheina, seeing your thoroughness as well as your interest in psychology, do you by chance know about the Enneagram?
@Kwestyon
@Kwestyon Жыл бұрын
I've only heard of MBTI and the big 5. But I might have to look that up pretty soon.
@Hoooward
@Hoooward Жыл бұрын
@@Kwestyon You will not regret learning about it, I assure you. In terms of assessing the character of the people around you (be it customers or loved ones), the Enneagram has you in for a treat! P.s. if you do look it up you are a hardcore Enneagram Type 1 (it's a habit im sorry) P.p.s. thank you for your quality videos :).
@user-oe1mq4jy4b
@user-oe1mq4jy4b 10 ай бұрын
YES jordan peterson is a Hero with words not swords
@lauraperedo4746
@lauraperedo4746 Жыл бұрын
Thank you For your information very helpfull, work in a call Center is My gol i hope reach it this year. Do You have a vídeo about how catch information of email that the costumer give ?
@Kwestyon
@Kwestyon Жыл бұрын
Hello there. This should help: kzfaq.info/get/bejne/e9qYqq2ht8mpiIU.html
@modulepurposes4125
@modulepurposes4125 Жыл бұрын
Sakto, today is my interview 😅
@MLGIRLGAMER
@MLGIRLGAMER 6 ай бұрын
Hi kwestyon I'm in my 3 weeks training but I'm still feeling nervous everytime i do the mock call even my trainer who are very good to me and telling me that i don't need to be nervous because confidence is the key to stay in this industry. :(
@alexistuazon3775
@alexistuazon3775 Жыл бұрын
I applied multiple times and I always passed the initial interview and assessments but when it comes to final interview, I always didn't passed. I'm loosing hope right now and thinking that BPO industry is not for me 😢
@diegofabianenriquez6524
@diegofabianenriquez6524 Жыл бұрын
It happens to me same as you. I invite you to go ahead and try again. The more learn, the more experience you'll get. Take your time and practice your favorite answers. You can do it.
@judyannsamas7576
@judyannsamas7576 Жыл бұрын
Same as mine. so now, im practicing more on behavioral interview and even account validation interview because i already master my initial 😊
@flordelizapayla8310
@flordelizapayla8310 Жыл бұрын
Relate
@pshssartinressenielaf.2753
@pshssartinressenielaf.2753 Жыл бұрын
It would be highly appreciated po if u will gonna notice me Im a big fan huhu😭
@iam3612
@iam3612 Жыл бұрын
damn u made me follow Jordan Peterson🤟
@fashionx786
@fashionx786 Жыл бұрын
beautiful
@josecandelario3357
@josecandelario3357 Жыл бұрын
Pretty
@bambamtv391
@bambamtv391 11 ай бұрын
Why am I here? Sign???
@jvpateres-yp6mo
@jvpateres-yp6mo Жыл бұрын
Hi Candice ... Have you deleted your videos about grammar?
@Kwestyon
@Kwestyon Жыл бұрын
I set it to private for a while but it’s back now. :)
@akosipsalm1015
@akosipsalm1015 11 ай бұрын
If the interviewer why we should hire you? My answer is you should hire me because you are hiring. 2nd if the interviewer ask me what you can contribute for this company? My answer is I am not hired yet then there is a contribution? What the I resign even you haven't hired me.
@user-nd9sm6kz3f
@user-nd9sm6kz3f 8 ай бұрын
...
@fabulousboii5551
@fabulousboii5551 Жыл бұрын
I disagree with the eye contact. As a person with autism this is very hard for me because i have weird feeling when somebody looks at me
@Victoria-ne2vq
@Victoria-ne2vq Жыл бұрын
Please be careful watching Peterson and telling others to. He is a right wing who often goes more into assumptions and relies on his own opinion instead of science and psychology.
@itsa_yis4me
@itsa_yis4me Жыл бұрын
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